UX Planet

FEBRUARY 13, 2024

Wikipedia defines Production Artists as: “…a technical and creative position in a creative profession. The job title originated at advertising agencies , assigning what was known as paste-up work (now prepress production) to the position. That’s one of the reasons Design Systems are built.

User Testing 79

User Testing Research Software Technical Review Systems Review 79

The Accidental Product Manager

MARCH 21, 2022

At the end of a long day, many people like to go home and spend the evening losing themselves in playing video games on their home entertainment systems. Games for these systems have grown into a big business. In the past, when these people were away from home, they couldn’t play their games.

Product Management 123

Product Management Product Manager Systems Review Technical Review 123

Modus Create

MARCH 14, 2023

But in today’s era, where change is the only certainty, a clearer and more universal definition has emerged. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. In this post, we share 10 digital transformation examples from 10 industries.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

UserVoice

JULY 24, 2018

A little due diligence can go a long way. But it can also be a challenge, especially for a Product Manager starting a new role in an organization — because the problems one might have had to solve in a previous position may or may not be the same ones you’ll have to tackle in the new one. Understanding Your New Role.

Systems Review 100

Systems Review Data Visualization Reporting Tools Positioning 100

UX Planet

FEBRUARY 2, 2024

We will examine concrete use cases as well as ethical considerations to ensure a positive future. This is due to quantum parallelism — the ability to evaluate multiple calculations simultaneously. Solid governance, careful oversight, and intentional design will help ensure positive outcomes. Physical Review Letters, 125(4).

User Testing 77

User Testing Research Software Product Research Artificial Inteligence 77

Alchemer Mobile

JULY 16, 2021

While customer acquisition, ratings and reviews, and social proof are the most externally visible success indicators for your brand, customer retention is an integral part of the health of your organization. Customer retention definition. Prompt happy customers for reviews, and resolve issues directly with unhappy customers.

Customer Feedback 147

Customer Feedback User Testing Customer Experience Feedback Software 147

The Product Coalition

FEBRUARY 11, 2024

The value assessment framework allows you to identify gaps in any of the value layers — definition, delivery, and perception. I knew it not because I looked at our behavioral tracking (we couldn’t have one, as our systems were installed on-prem and disconnected from the internet). Some even need to be left untouched.

Framework 104

Framework User Testing Customer Experience Definition 104

The Product Coalition

FEBRUARY 1, 2021

Are systems in place for automation (e.g. If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. Code Reviews VI. Doing Definitions VII. Product Prioritisation IV.

Software Review 112

Software Review Reporting Tools User Testing Systems Review 112

People-First Product Leadership

MAY 19, 2024

Nice also can be cringeworthy when a manager says you are “nice” during a performance review. Vikrama Dhiman (Gojek) If you are uncertain how you are perceived or your manager’s definition of “nice”, you can get past the uncertainty by asking a few thoughtful questions.

Feedback Software 59

Feedback Software Product Research Customer Experience Systems Review 59

ProductPlan

JUNE 1, 2023

Noisy customers When it comes to your product roadmap, the customer is most definitely NOT always right , especially when they ask for specific features. They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. This comes regardless of any existing customer problems to be solved.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. We have our own Rails app, and we have this external Zuora system.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Userpilot

JUNE 25, 2022

Whatfix Reviews. There are many Whatfix competitors listed on review sites such as G2 or Capterra, so you may feel overwhelmed by the choice. But more importantly, the features like personalized user onboarding, segmentation, checklists will definitely help any product increase their conversions and reduce their churn.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. Understanding the Role Definition. Definition of PM role. Often, this is due to resource constraints rather than a lack of understanding of a PM role.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Tyner Blain

AUGUST 10, 2023

Product operations is a complex system, not a clockwork manufacturing system, and it manifests emergent properties. Conway’s law drives organizations to limit their definition of ‘improvement’ of the process to increasing efficiency and not effectiveness.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. The idea of a code review or a design review? They didn't need review—their code was just that good. Consider the System.

Technical Review 110

Technical Review Research Software Software Review Systems Review 110

Tyner Blain

OCTOBER 23, 2023

Doing this, however, cascades into multiple positive consequences. If a patient is floating the cost of weekly rehab sessions, the size of outstanding payments due could really become significant. Estimating with ranges requires a level of transparency which may be uncomfortable because you are acknowledging what you don’t know.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. You will definitely be able to engage remotely with my really tiny dog who has a very loud voice. So I hope you find both interesting, but we are definitely going to go through both. Transcript. I just heard Lola make noise.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Agile Velocity

SEPTEMBER 12, 2023

All fit our definition of hybrid. Change Management: Managing change, especially at a larger scale, can be complex in a hybrid environment due to the varied pace of adaptation among teams. What do we mean by hybrid: Do some teams operate remotely, and some in-house? Are teams globally dispersed across multiple time zones?

Agile 79

Agile Feedback Software Product Research Strategy 79

The Product Coalition

JUNE 11, 2020

Strive to build an efficient system for ongoing monitoring of your competitive landscape to timely respond to emerging threats and opportunities. Are you sure the competitors don’t copy after each other and build the product capabilities their target customer needs? I’m not saying the feature comparison isn’t useful.

Systems Review 78

Systems Review Feedback Software Differentiation User Testing 78

Userpilot

NOVEMBER 22, 2023

Most SaaS companies understand the value of user feedback , but few actually have a system in place to collect feedback and customer data. You can collect VoC data through surveys, interviews, social listening, online reviews, and feedback emails. VoC analytics help you identify the right customer analysis tools to use. Source: G2.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Research Software 89

Sachin Rekhi

APRIL 12, 2020

We've continued to refine our understanding of the definition of product/market fit, developed customer discovery techniques that can help guide us to product/market fit, as well as established several benchmarks to assess whether we've achieved initial fit. Counter-positioning. Switching costs.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Userpilot

AUGUST 23, 2021

Even if you’ve got a pretty good handle on user sentiment with your product, harnessing it to transform negativity into positivity can be challenging. Detractors ( NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. So let’s jump right in! How to identify detractors?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

UX Planet

MARCH 2, 2024

Initially, I leaned on the Double Diamond model but soon realized it was not ideal and definitely required some level of modification. Designed for Deterministic Systems: A deterministic system performs set tasks predictably, while a probabilistic system dynamically responds to inputs with uncertain outcomes.

Product Research 63

Product Research Research Software User Testing Analytic Tools 63

The Product Coalition

JUNE 21, 2021

Governments maintained this position not just by imposing lockdowns, but unintentionally endorsed the idea of using online services whenever and wherever possible. link] According to Pinset Masons, a qualifications body discriminated against a blind systems manager when it failed to make its computer-based exam accessible to her.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

UX Studio

MAY 30, 2023

Mobile payment systems are a good example of this. Trust heavily influences their adoption as these systems store users’ financial information so that people can pay through mobile devices instead of the usual cash or card. Social proof, especially reviews, is no exception to the transparency principle.

UX 96

UX Reporting Tools Research Software Data Visualization 96

Intercom, Inc.

JULY 25, 2019

Or is it like, “Hey, if this is a consistent pattern then we need to make sure no one ever repeats, we’ll have a principle about the positive behavior that we want.” Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Intercom, Inc.

JANUARY 5, 2022

Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. We felt fortunate to even be in a position to start the company when we did, and that appreciation has just fueled this really unprecedented year. How does that feel?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Imaginary Cloud - Design

APRIL 29, 2021

Moreover, job positions for web designers may also include UX , UI , and Graphic Design responsibilities. Last but not least, SEO knowledge can make a massive difference in a digital product's performance, so we definitely recommend being aware of at least the main recognized rules when it comes to search engine optimization.

Research Software 142

Research Software Software Review Development Web Development 142

Mind the Product

AUGUST 19, 2019

An ML system would probably catch more mistakes but would be far more expensive to build. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour. The other side of people understanding how the model works is that they will try to game the system.

Artificial Inteligence 180

Artificial Inteligence Data Visualization Product Research Reporting Tools 180

Folding Burritos

DECEMBER 7, 2017

Uses and definition of different kinds of segmentation. It’s a two-level processing system: Do we know “Who” is giving us this feedback and why? If your organization doesn’t see the value in customer feedback, find a way to get some, and show it to people in leadership positions. Think of customer feedback as a system.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

UX Planet

JANUARY 4, 2024

And I’m not stating this just due to the staggering number of layoffs in the Technology domain , but more importantly, the number of people who haven’t been able to bounce back and find alternatives. It’s an opportunity for reflection and hopefully for positioning us for what lies ahead.

Research Software 66

Research Software User Testing Product Research Technical Review 66

Imaginary Cloud - Design

JANUARY 30, 2020

This may be due to this new paradigm coming from, and still being restricted to, the realm of data scientists. One of them is the user's resistance due to the fear of the black box (AI tools that make crucial decisions in an opaque way without explaining the rationale followed). Voice interaction definitely has a wow factor.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. New interviewers should start off with sessions that involve less ambiguity like pairing or reviewing take home tests in order to become familiar with process. Who reviews my code?” “How Onboarding.

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Sequent Learning

SEPTEMBER 20, 2023

Let’s start out with a definition of product management : Product management is the systemic, holistic business management of products. A static effect that leaves day-to-day work activities largely unchanged due to fewer available resources, so product managers see increased workloads.

Product Management 52

Product Management Product Manager Research Software Reporting Tools 52

Sachin Rekhi

JANUARY 26, 2020

The reason this is so critical is that when you review your OKRs at the end of the quarter, you'll now be able to reflect on not just whether you achieved the output you were seeking (the 15 blog posts), but whether that output actually generated the expected outcome. Draft Reviews.

Customer Experience 205

Customer Experience User Testing Customer Feedback Weak Development Team 205

Userpilot

JANUARY 26, 2023

Net Promoter Score system The Net Promoter Score (NPS) is a CX metric to track customer loyalty by asking users how likely they are to recommend your product or service to others on a scale of 0 to 10. You can even check review sites like G2 or Capterra and see how many users are actively recommending your product.

Analytic Tools 94

Analytic Tools Feedback Software Onboarding KPIs Customer Experience 94

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. 1 Poor definition of value proposition and feature focus.

Branding 209

Branding Weak Development Team Technical Review Airlines 209