The Product Coalition

NOVEMBER 14, 2023

Customizing my recruiting process Before we get into my portfolio criteria, here’s some brief context on our company and what’s important to us so you can see how you might customize your own hiring criteria. Our product is also consumer-facing (donors and recipients).

User Testing 122

User Testing Startups B2C Product Research 122

Intercom, Inc.

FEBRUARY 18, 2020

It was almost a year ago when our Customer Success team came up against an issue that all growing teams face: knowledge sharing. Our de-facto ways of working made it difficult for us to learn from one another, especially when it came to socializing best practices for talking to our customers. We were operating in silos.

Technical Review 223

Technical Review User Testing Customer Feedback Customer Experience 223

Userzoom

MAY 20, 2020

offers some best practice advice on how researchers who are used to in-lab, in-person UX research can transition to remote, while still remaining user-centric. Director, Research Partner, discusses the skills you need to successfully design and conduct remote research studies. 1) Don’t be too technical.

User Testing 120

User Testing Research Software Customer Feedback Technical Review 120

Mixpanel

AUGUST 18, 2021

Data privacy laws are evolving constantly to better protect consumers’ personal information. The GDPR in Europe, the CCPA in California, the LGPD in Brazil—these laws give more data transparency and agency to consumers, while limiting certain data collection practices. That’s what we’ll discuss in this post.

User Testing 64

User Testing Data Visualization Analytic Tools Product Research 64

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. Definitely not! ” digital economy.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

The Product Coalition

NOVEMBER 2, 2021

A Technical Exercise In this post, I’ll offer my idea of the sort of technical abilities expected from a product manager. But is a surprisingly small amount of materials about the technical aspect of PM work. The Product Interview?—?A This can be highly useful for hiring managers, as well as for PMs planning their roadmap.

Technical Review 134

Technical Review Analytic Tools Software Review User Testing 134

The Product Coalition

DECEMBER 21, 2020

Experimental Design For Product Testing?—?Important Take, for instance, a food scientist who believes that a new flavour enhancer could improve consumer demand, or a pharmaceutical company that have developed a medication which they believe could relieve high-blood pressure. This article assumes a basic understanding of A/B testing.

User Testing 166

User Testing Product Research Testing Customer Experience 166

Intercom, Inc.

AUGUST 21, 2019

Some 84% of people trust online reviews as much as a personal recommendations, reason enough why every business should be concerned with who reviews their product and what they have to say about it. What do we mean by the term “review sites”? Not all review sites are made equal. Peer review sites.

Software Review 172

Software Review Technical Review Reporting Tools Research Software 172

Johanna Rothman

MARCH 5, 2020

This part is about shortening feedback loops. They had one piece of feedback: the checkin broke “unrelated” code. It was time to see their feedback loops. See Your Feedback Loops. Every project (or effort) has at least one feedback loop. That's when you release to customers. I admit it.

Product Research 88

Product Research Feedback Loop User Testing Software Review 88

Userpilot

NOVEMBER 27, 2023

Next, collect information from relevant sources, like team member updates, customer feedback , or product analytics data. It’s good practice to review previous reports and look for areas for improvement before you start writing a new report. Collate the data in the report using the template used at your organization.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Feedback Software 105

UX Planet

FEBRUARY 1, 2024

Understanding the diverse needs of your potential users. Imagine there are ten different types of users who will interact with your product, each with unique goals and ways of using the interface. UX User personas are like detailed maps that guide the development of a product to meet specific user needs.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

The Product Coalition

SEPTEMBER 17, 2020

And that’s why localization testing exists: to prevent these very situations. China and India are quickly taking the lead in the race for the title of “world’s largest mobile market for tech companies.” Localization testing is usually not the first thing that development companies consider. What is localization testing?

User Testing 111

User Testing Product Research Testing Weak Development Team 111

Agile Velocity

AUGUST 15, 2022

In a previous post in our Scrum Assessment Series , we shared some ideas to help catalyze engaging sprint reviews. Here, we take a deeper dive into the topic of awesome Sprint Reviews. Creating Feedback Loops. The Sprint Review, just like the Retrospective , is an important feedback loop in a Scrum team’s toolbox.

Technical Review 111

Technical Review Systems Review Demo Software Review 111

Userpilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. We'll take you through idea generation, market research, defining a minimum viable product, building new features, managing the launch, and beyond. The next phase is to gather feedback on your MVP. Ready to get started?

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

NOVEMBER 21, 2023

If so, you should definitely watch the talk that Jason Knight , a product consultant and advisor, gave at this year’s Product Drive hosted by Userpilot. TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Let’s dive in!

Technical Review 104

Technical Review User Testing Product Management Product Manager 104

The Product Coalition

AUGUST 28, 2023

It helps us meet customers’ demands, needs, and expectations. These are planning, analysis, design, development, testing, implementation, and maintenance. Planning Before beginning with the planning — also called the feasibility stage, you should understand your product, target users’ needs, customers’ demands, and of course SDLC.

Feedback Software 136

Feedback Software Reporting Tools Software Developers Software Development 136

Imaginary Cloud - Design

AUGUST 19, 2021

Creating useful, usable, and craved products and services that respond to human needs is the basis of Design Research. Design Research is a process used by designers to better understand the underlying and sometimes hidden desires, needs, and challenges of end users. To create an optimal user experience. The main goal?

User Testing 110

User Testing Research Software Product Research Customer Experience 110

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. What does the company do and who are your main customers?

Product Research 266

Product Research User Testing Research Software Data Visualization 266

The Product HQ

APRIL 20, 2024

They perform audits and test deliverables to the customer requirements and ensure that the technical aspects of the product meet the standard before the Quality Assurance team does their revisions. One way to accomplish this is through code reviews.

Agile 52

Agile Weak Development Team Feedback Software Software Review 52

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. From the outset of COVID-19, almost half of all customers in the UK acquired products online that previously they would have bought only from brick-and-mortar retailers.

Reporting Tools 90

Reporting Tools Technical Review User Testing Data Visualization 90

Centercode

APRIL 2, 2019

Test strategy is critical to the success of any testing effort – but where do you start? How you involve real users in beta testing? In our interview with Adam Satterfield , director of Testing and Quality at Anthem, we dive deeper into these questions and the importance of test strategy on the whole.

User Testing 74

User Testing Agile Product Research Testing 74

280 Group

AUGUST 26, 2022

There are definite technical similarities between the powerful rockets, and both have shaped space technology in new, innovative ways. The NASA waterfall model includes System Requirements Review, Preliminary Design Review and Critical Design Review. Is NASA Being Smart or Playing it Safe? .

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

Userpilot

JANUARY 22, 2024

What are the most common customer success models? What factors should you consider when choosing one for your SaaS business to provide the best assistance to your customer ? TL;DR Customer success models are frameworks that help organizations ensure that customers can use their products effectively to realize their goals.

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Feedback 103

Mironov Consulting

NOVEMBER 15, 2023

  Every customer conference and AMA starts with questions about AI.  That’s driving tremendous urgency to put AI products or features into our roadmaps, whether they are of high value to our actual end users or not.    After all, any sufficiently advanced technology is indistinguishable from magic.

Data Visualization 75

Data Visualization Artificial Inteligence Technical Review User Testing 75

UX Planet

MARCH 2, 2024

Initially, I leaned on the Double Diamond model but soon realized it was not ideal and definitely required some level of modification. With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process.

Product Research 63

Product Research Research Software User Testing Analytic Tools 63

Product Talk

SEPTEMBER 1, 2021

Her continuous discovery journey hasn’t just been about interviewing customers or prototyping to test assumptions. Prospects kept asking for a customer-journey-builder feature that Airship didn’t have. They wanted to sell what their customers were asking for. There are multiple layers of customers and consumers.

Product Research 221

Product Research User Testing Technical Review Data Visualization 221

Intercom, Inc.

FEBRUARY 3, 2022

And further along the line, customer support started being treated as a cost center – a necessary, but non-profitable part of a business. Today, more and more businesses are realizing the true bottom-line impact of creating great customer experiences. In fact, he says the customer experience has never mattered more.

Customer Experience 223

Customer Experience User Testing Product Research Research Software 223

Userpilot

FEBRUARY 28, 2023

Which are the best user adoption strategies for driving growth in SaaS? TL;DR User adoption happens when users learn how to use a product and discover its value. Adoption is essential because it drives customer success and increases engagement. Organize webinars to help users adopt more advanced features.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Data Visualization 98

Userpilot

JULY 13, 2022

Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. Startup product managers will learn a lot from the Review – blog from the First Round. Hacker Noon blog articles deliver a wealth of technical insights.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

Modus Create

OCTOBER 13, 2020

According to research by QSM , the average software project takes almost a year to complete, and includes dozens of unneeded and unused, yet complex features. It’s not a secret, and it has more to do with people than it does with technology. How It All Started. The Key to Confidence: Evidence!

User Testing 98

User Testing Research Software Analytic Tools Product Research 98

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. It enables a diverse set of ideas from across the organization to be tested systematically and learnings to be internalized by everyone. Test everything!

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? Amid the COVID lockdown, people spend even more time-consuming mobile content than ever before. Amid the COVID lockdown, people spend even more time-consuming mobile content than ever before. It’s likely your mobile device.

Research Software 114

Research Software Feedback Software Artificial Inteligence User Testing 114

The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. And we all know that internal customers take more work to manage. But I also recognized it was a significant change for stakeholders and customers. What about the customer’s goals?

Roadmap 115

Roadmap Feedback Software Onboarding KPIs User Testing 115

Userpilot

JULY 9, 2021

Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Modus Create

MAY 12, 2022

Companion apps have helped users in self-diagnosis, allowing them to seek proactive treatment. Many healthcare organizations also use companion apps to help their users fight addiction. . Which tech stack do you choose and when? Why the Ishihara Test? Additionally, the team decided to do it all in just six weeks. .

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

The Product Coalition

FEBRUARY 11, 2024

The value assessment framework allows you to identify gaps in any of the value layers — definition, delivery, and perception. We were monitoring our customers’ databases, and the architecture caused a severe performance impact on the databases themselves. But not all gaps are alike, and not all of them need to be treated the same way.

Framework 105

Framework User Testing Customer Experience Definition 105

DISQO

DECEMBER 20, 2017

Continually sourcing users is one of the core challenges for product teams that want to rapidly experiment and validate product decisions. To be effective in most enterprise contexts, you’ll need procedures to mitigate bias and a streamlined technology in order to define and source an audience for ongoing testing.

User Testing 40

User Testing Product Research Customer Feedback Customer Experience 40