Modus Create

APRIL 5, 2022

The fundamental issue remains not considering security while developing software. . This post aims to answer the eternal questions: Why do developers omit security? What can be done to increase security awareness while developing code? Silos in Development and Security. Is there a cure for that state of mind?

Weak Development Team 52

Weak Development Team Software Review Development Systems Review 52

Intercom, Inc.

MAY 24, 2022

Whether you’re an individual contributor, manager, or director, you can leverage your own skills – and those around you – to influence growth across your team, org, and company. Mentorship is defined simply as the guidance provided by a mentor, especially an experienced person in a company or educational institution.

Weak Development Team 118

Weak Development Team Definition Feedback Software Construction 118

Userpilot

APRIL 30, 2024

In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. In this role, he drove the development of products that took eBay’s global e-commerce platform to new levels of success. Marty Cagan is a popular name in the product management world. Who is Marty Cagan?

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

Alchemer Mobile

JULY 13, 2021

Bad product experiences increase customer frustration, potentially creating resentment around having difficulty completing tasks within an application and increasing customer churn. Beforehand, make sure your team is aligned on: Their definition of product experience. The goals you hope to achieve by investing in product experience.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Gainsight

DECEMBER 17, 2020

Growth teams manage reducing churn and improving retention. The onboarding process then continues with a series of touchpoints and communications whose primary objective is education, with the notion that if a user understands how to use a product or feature, they will engage with it more often and improve retention.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Weak Development Team 52

Gainsight

APRIL 12, 2024

The answer: Digital Customer Education (CE). Effective customer education empowers users to learn your platform quickly and efficiently, without interrupting their workflow. In our field, the composition of Customer Education teams can vary wildly. Particularly when it comes to hiring a team. Your IDs or CSMs?

Customer Experience 52

Customer Experience User Friction Customer Feedback Reporting Tools 52

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

The Product Coalition

JULY 2, 2020

That’s the magic of product development! Understand Their Individual Strengths and Weaknesses Design encompasses more than one thing. it doesn’t necessarily mean they’re a bad designer. It just means that you’ll need to work around their strengths and weaknesses.

Weak Development Team 142

Weak Development Team Product Management Product Manager Data Visualization 142

Userpilot

SEPTEMBER 14, 2023

TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs. Other data sources include product analytics, asking customer-facing teams, competitor analysis, and industry events.

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Userpilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs. 3: Poor customer service or experience with the sales teams can make customers churn.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. How to develop your brand strategy? This happens either because they don’t know how to start the process or keep the information updated and shared across their teams. They establish what you stand for as a team. Get specific!

Branding 63

Branding Weak Development Team Strategy Research Software 63

Userpilot

MARCH 7, 2024

AI writing assistants help teams make their microcopies concise but informative and engaging. Webinars not only educate existing users and keep them engaged but also attract potential customers seeking a solution to their problems. Consequently, it leads to higher user satisfaction, retention, and loyalty. User churn rate.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Product Talk

FEBRUARY 2, 2022

This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. Ellen is the Senior Director of Product Management at Orion Labs , a B2B company that offers voice communication to teams in industries like hospitality, retail, transportation, logistics, and security.

Product Research 230

Product Research User Testing Engineering Testing 230

ProductPlan

AUGUST 25, 2022

Let’s jump in with the bad news: No organization is immune to product vulnerability. However, great product leaders protect their product teams from exploiting weaknesses and vulnerabilities. However, these uncontrollable, unpredictable variables can create weaknesses that morph into opportunities for potential attacks.

Reporting Tools 52

Reporting Tools Weak Development Team Research Software Data Visualization 52

Alchemer Mobile

NOVEMBER 9, 2022

My team is too small. Speaking up might spur a conversation around how to adjust your role to better fit your needs, or better yet, to bring in another team member to share your workload. Limited team bandwidth. The three most common challenges include: I have too many responsibilities. I don’t have enough time in my day.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

Mixpanel

JANUARY 21, 2020

As Director of Product Management at Mixpanel, an important part of my role is hiring and developing a world-class team of product managers and ensuring that we’re empowering those people to be the best product managers they can be. I hope you find this info both thought-provoking and useful. Customer focus. Communication skills.

Weak Development Team 87

Weak Development Team Customer Experience Reporting Tools Feedback Software 87

Userpilot

APRIL 2, 2020

That’s why it’s essential that you educate them in some way. You could even have your CS team manually teach every new user how to use your product. You could even have your CS team manually teach every new user how to use your product. In-app tutorials develop relationships.

Research Software 75

Research Software Education Customer Experience User Testing 75

Intercom, Inc.

OCTOBER 26, 2018

Many organizations create customer success teams but there’s no clear definition as to how these teams develop long-term value for both the customer and the business. Some sales teams consider a customer success manager as the post-sale counterpart of an account executive. The role of customer success teams.

Onboarding KPIs 123

Onboarding KPIs Customer Experience Weak Development Team User Testing 123

Amplitude

OCTOBER 10, 2017

Most organizations that start hiring to build out the product team have not exhausted the potential on their current team. Growing your team from within is harder and requires more effort, but I believe it also helps you build a fundamentally stronger team in the long-run. A tracker for growing our team.

Weak Development Team 69

Weak Development Team Feedback Software Workshop Education 69

Userpilot

JUNE 14, 2022

SaaS consumption gaps are the result of various factors, including poor onboarding , bad user experience , lack of educational resources, and ineffective marketing efforts. Personalized customer education helps different customer segments to get familiar with your product, leading to higher product engagement and adoption rates.

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Developing and maintaining a continuing education program for product managers.

Product Research 185

Product Research User Testing Weak Development Team Customer Experience 185

Gainsight

JULY 5, 2022

It is increasingly apparent that having a CS Ops team and leader is becoming a necessity. However, to completely leverage the expanding customer success effects, your CS leader needs an individual or team to help map out the where, when, and how customer success intersects your daily operations and transforms your customers’ journey.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Userpilot

OCTOBER 10, 2022

In this article, we’ll cover the key metrics you need to develop an informed feature adoption strategy and discuss how you can improve them. Feature adoption allows you to separate the successful features from the underperforming ones. Uncover weak spots and improve feature adoption. We’ve got you covered! Time to adopt.

Onboarding KPIs 97

Onboarding KPIs Feedback Software Analytic Tools Research Software 97

The Product Coalition

DECEMBER 21, 2021

Unfortunately internal promotion isn’t always positive A quick disclaimer: I’m a huge advocate of career development and internal promotion. What are the experienced chefs doing, and how does the kitchen work as a team? Key considerations to build product capability within an organisational include: What is the team topology?

Product Management 167

Product Management Product Manager Weak Development Team Management 167

Userpilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. For instance, use educational blog posts for awareness, case studies for consideration, and product demos for decision-making.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

ProductPlan

FEBRUARY 7, 2023

After deciding to implement a new prioritization framework, many teams find themselves defaulting to certain bad habits. These bad habits can impede your product team’s ability to launch a product effectively. To achieve this, product teams need to implement the right prioritization frameworks.

Framework 52

Framework Weak Development Team User Testing Research Software 52

The Product Coalition

OCTOBER 5, 2020

Many teams and organisations jump into build mode too early. It often includes researching customers, researching the market, developing mockups, prototyping and sometimes developing rough working products. Some teams do this continuously, and others do it more like a project. Less likely to waste budget on bad ideas.

Product Research 180

Product Research Research Software Weak Development Team Customer Experience 180

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Market research for startup branding can be perceived as an unnecessary expense, especially when compared to product development or marketing activities that seem more directly linked to revenue generation.

Branding 90

Branding User Testing Product Research Data Visualization 90

Userpilot

JULY 4, 2022

As UX is a crucial element, it’s important for you to know what results in a poor user experience. In comparison, a bad UX will add frustrations and make users abandon the product in no time. However, longer checklists can demotivate your users and lead to poor UX as no one likes a massive list of to-dos.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Mind the Product

DECEMBER 6, 2019

In this #mtpcon London talk, Kate Leto examines the importance of emotional intelligence in individuals and teams and asks how it can be used to make better hiring decisions. If we want to build greater emotional intelligence into our product teams, then we need to design our hiring processes to look for it. Key Points. Hire people.

Weak Development Team 193

Weak Development Team Reporting Tools Product Research Research Software 193

UX Studio

FEBRUARY 15, 2023

As a team lead, one of my responsibilities is taking part in the recruitment process. I’ve been on good interviews and I’ve been on quite a few bad ones as well. And I can tell you there’s nothing more heartbreaking than seeing a good candidate do bad at this step. And it’s been quite an intense period for us in that sense.

UX 108

UX User Testing Weak Development Team Presentation 108

The Product Coalition

FEBRUARY 5, 2021

And too often I’ve seen poor leaders resort to micro-management, HIPPO, and dictatorship in order to fulfil their strategies. is to either be more strategic or to develop more as a leader. and, How do you impart your experience and toolkit onto your team? As a result, I’ve come to value 5 different aspects of product leadership.

Leadership 151

Leadership Technical Advisors Product Research Weak Development Team 151

Amplitude

OCTOBER 10, 2017

Most organizations that start hiring to build out the product team have not exhausted the potential on their current team. Growing your team from within is harder and requires more effort, but I believe it also helps you build a fundamentally stronger team in the long-run. A tracker for growing our team.

Weak Development Team 45

Weak Development Team Feedback Software Workshop Education 45

Mixpanel

JANUARY 3, 2022

As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products. From the perspective of many engineering teams, product analytics is treated as a second-class citizen. Spearhead a slick analytics implementation.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. While others like education will score on average around 70. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

Split

FEBRUARY 24, 2023

For developers, that requires constant pivots, faster response times, and a graceful recovery from failure. Still, against the enormous pressure to continually improve, the best software teams deliver the goods safely and on time. As it turns out, there’s an important set of metrics all software teams should use as their benchmark.

Research Software 94

Research Software Software Review Product Research User Testing 94