The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. What is digital health? Exploring the current ever-evolving digital health landscape 1.

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The Product Coalition

JANUARY 12, 2023

The digital age has changed the way we do business, and digital transformation is at its heart. "Digital "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. What Is Digital Transformation?

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The Accidental Product Manager

NOVEMBER 13, 2023

Even if you are not 100% sure just exactly what an NFT is, you have probably heard about someone paying US$69M for an NFT called “The First 5,000 Days” Clearly there must be a market for these things and if there is a market, that means that product managers have to get involved. What Are NFTs? What Can NFTs Be Used For?

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Product Management Product Manager Certifications Product Research 73

Alchemer Mobile

DECEMBER 31, 2020

Despite the wild ride that 2020 was for all of us, our team here at Apptentive continued to produce high-quality content for product managers, mobile marketers, and C-suite executives interested in digital transformation. 6 Lessons from Digital Transformation Experts. 21 Mobile Product Management Resources.

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UX Planet

DECEMBER 19, 2023

Agile UX adopts the same values, reframed in the context of digital design projects. Agile UX design teams recognize that user needs and requirements change over time, and they embrace this uncertainty by constantly iterating on their designs and testing them with users. What is the Agile UX Process?

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Intercom, Inc.

MAY 7, 2020

is a special four-part series on Inside Intercom that explores how people across many industries and countries are managing to persevere with the help of technology. This episode features conversations with: Loren Padelford , General Manager of Shopify Plus, on how are individual stores coping with their move online.

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The Product Coalition

SEPTEMBER 7, 2023

On a recent walk, overheating as it’s summer in Atlanta, I listened to a podcast from McKinsey about digital and how companies can compete in the age of AI. McKinsey used the word product in a conversation about digital and AI. CONTEXT — and the need to have big picture context when building an AI-first or digital product.

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UX Planet

JANUARY 13, 2024

The Past My previous article on the possibilities of Apple glasses was focused on user adoption and social privacy. The smartphone Is king when it comes to intuitive user experience, we use our fingers mostly thumbs to navigate and augment our way through the digital world. How does it work? Physical book & Safari.

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Vision Customer Experience Technical Review Customer Feedback 72

Product Innovation Educators

MAY 29, 2023

What product managers need to know about augmented reality Today we are talking about augmented reality and what product managers and leaders need to know about this rapidly changing field that is becoming part of many digital transformation programs. The innovation lesson for product managers is use familiar metaphors.

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Split

SEPTEMBER 7, 2021

They must overcome diminishing loyalty and rising competition while also managing rising costs related to compliance, security, and other IT-related investments. The recent pandemic has been a wake-up call for organizations previously reluctant to adopt digital and other scaled service solutions. According to Bain & Co.,

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Userpilot

APRIL 9, 2024

Userlane offers interactive user onboarding guides and tutorials within web applications, employing AI for updates and customization, focusing on improving user experience and adoption through in-app guidance. Reducing time to value is essential for user retention and product adoption. It doesn’t stop there.

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UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. Companies that adopt these technologies early will gain a significant competitive advantage. Moreover, designing effective surveys is an imperfect art.

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Gainsight

MARCH 7, 2024

In the increasingly competitive digital landscape, customer success teams are the linchpins of retaining and expanding customer relationships. Scorecard Optimizer represents a significant leap forward in the management and utilization of customer health scores.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Modus Create

FEBRUARY 16, 2022

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

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Technical Review Research Software Reporting Tools Data Visualization 143

Userpilot

OCTOBER 15, 2023

While a growth marketer emphasizes experimentation to drive growth and bolster retention, a product marketer centers on activation and adoption. In contrast, traditional marketing managers primarily concentrate on classic marketing campaigns for customer acquisition. Their primary focus lies in activation and adoption.

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Valerian Tech

MAY 4, 2023

Introduction: Digital transformation can be challenging for any business, but it can be especially daunting for legacy businesses with entrenched cultures and systems. However, embracing digital transformations is essential for staying competitive in today's fast-paced business environment.

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UX Planet

FEBRUARY 10, 2024

Jay Forrester, an MIT engineer, applied these ideas to understand social and management systems. Strategic Stakeholder Management Mapping all relevant stakeholders and developing systemic strategies to meet their needs and manage relationships. This reveals how the product fits within a larger context. References RYAN, Alex.

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Gainsight

AUGUST 4, 2022

The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.”. Drive adoption and expansion with product-led growth . According to Gartner: .

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Gainsight

APRIL 10, 2023

By Harshi Banka, Senior Director of Strategy, Digital Customer Success The last few months have been rough for SaaS businesses with multiple headwinds including the economic downturn, rising inflation, and decreasing investments. This is where digital customer success (DCS) comes in. What Is Digital Customer Success?

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Data Visualization Analytic Tools Customer Experience Research Software 59

Gainsight

JULY 6, 2023

“This should come as no surprise, but the most digital part of Customer Success is in your products. And the best digital products really see you. For Digital CS to be truly successful, there’s a clear need to elevate and centralize the digital experiences our users navigate every day. They know who you are.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience Customer Feedback 52

The Product Coalition

DECEMBER 8, 2021

Why hospitality should embrace voice search settings The reason why businesses in the hospitality industry need to adopt voice search settings is to enhance customer experiences. Consumers adopt this hospitality technology by using Alexa, Siri, and Google Assistant on smart devices. Some cases can even change into different languages.

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Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. To collect customer feedback and conduct user testing were means to uncover bugs and manage basic user expectations.

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User Testing Feedback Software Customer Feedback Customer Experience 121

The Product Coalition

SEPTEMBER 28, 2023

Now, imagine someone suggesting changing the route to take an “unmapped shortcut”. The ocean liner wasn’t made for quick maneuvers, and a sudden change might cause more problems than solutions. Now, there’s an opportunity to adopt new technology, promising never-before-seen internet speeds. It’s a risk.

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Startups Feedback Software Technical Review Software Review 123

The Product Coalition

JANUARY 27, 2024

In the past decade, the field of product management has evolved, shedding much of its earlier ambiguity. The spectrum of roles in product management is broad, ranging from highly specialised to more generalist positions. The responsibility then falls to the product team to discuss the ramifications of this change.

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The Product Coalition

FEBRUARY 1, 2021

There’s going to be a lot of designers, marketers, and product managers reading this and thinking to themselves, ‘what the hell is he talking about?’, an agile and/or digital transformation). Change is the only constant. They’re often bound together with another time-wasting exercise in a digital globalised world?

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Userpilot

MARCH 29, 2023

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy.

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Data Visualization Analytic Tools Embedded Analytics Feedback Software 81

Gainsight

MARCH 1, 2024

Nabeeda Bakali-Abrar Customer Success Manager, Linkedin Years in CS: I have been in customer success for around four years, and as soon as I joined the CS community, I felt right at home. What’s changed: How widespread CS has become. When I started out in 2019, not many knew what a Customer Success Manager (CSM) was.

Data Visualization 59

Data Visualization Technical Review Customer Experience Customer Feedback 59

Userpilot

MARCH 17, 2024

The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards. It needs to display changes and trends in data over time. What makes a great analytics dashboard?

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The Product Coalition

NOVEMBER 13, 2022

Data Driven Expectations and Validation Shot in Budapest in 2018 during our MBA trip Setting the Context Product Managers often start with an Outside-In perspective. We have yet to determine which beachhead customers we’d go after first, so this hypothesis can change. The Return of the King?—?Data That is also the right thing to do.

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Data Visualization KPI Framework Customer Experience 119

The Product Coalition

MAY 5, 2022

As a Product Manager, I’ve built my career on building tools and experiences that not only make people’s’ lives simpler, but bring them a little joy along the way, too. Growing a successful product that continually evolves to meet changing user needs isn’t easy. In both instances, users gave feedback directly to my teams in real-time.

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User Testing Feedback Software Research Software Customer Experience 134

Gainsight

NOVEMBER 16, 2023

Digital Customer Success Disruptor: SS&C Blue Prism The Digital Customer Success Disruptor is living proof that we are moving into the next era of Customer Success. These champions of efficiency combine the strengths of digital experiences and human expertise to power healthy customer life cycles at scale.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Telecommunications 52

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! G2 rating 4.6/5

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Userpilot

JANUARY 14, 2023

Announcing new features and product updates to let your users know what changed (if any) and guide them to use the new features. Sharing industry-specific knowledge and offering support via active digital communities. Consider some examples: Guide new users with an onboarding checklist to adopt the product or service.

Customer Experience 95

Customer Experience Feedback Software Education Customer Feedback 95

Userpilot

FEBRUARY 15, 2024

Userpilot is a digital adoption platform (DAP) that fosters product growth through a variety of product analytics tools , including funnel analysis, among other useful features. Heap is a digital insights platform that offers tools to boost conversion, retention, and satisfaction. Starts at $48/month). Starts at $49/month).

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Analytic Tools Data Visualization Feedback Software Reporting Tools 92

The Product Coalition

OCTOBER 25, 2023

∘ The Regulatory Landscape ∘ Expert Insights and Market Projections ∘ The Current Status and Future Outlook Bitcoin has revolutionized the investment landscape, making its way from obscurity to mainstream adoption. The Evolving Role of Cryptocurrency in Investment The investment landscape has changed significantly in recent years.

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Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. Analyze the collected data and prioritize changes. To retain users, continuous improvement of your UX optimization efforts is critical.

Customer Experience 90

Customer Experience User Testing Research Software Feedback Software 90

The Product Coalition

MARCH 25, 2023

The digital product industry would not be where it is today without it, but even with product innovation — it has it’s dependencies. Speaking of markets, let’s take a look at the product management platform market. This made me think it was time for a dedicated generative AI app for product managers. Executing them does.

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