Johanna Rothman

APRIL 5, 2023

I've been talking with a very sharp leader about how that person uses the ideas of risk and technical debt. I'm paraphrasing, but the leader said something like this: “We realize we need to incur some technical debt. So we explain that we choose to include the debt as part of our risk mitigation. That's a bottom-up description of what I suspect occurs every day when people and teams take on technical debt.

Differentiation 87

Differentiation Management Management Consulting 87

Product Talk

APRIL 5, 2023

Getting a group together to generate ideas—an activity often referred to as “ brainstorming ”—doesn’t always go smoothly. Getting a group together to generate ideas—an activity often referred to as “brainstorming”—doesn’t always go smoothly. – Tweet This In the past, Teresa has written about the major reasons why traditional brainstorming doesn’t work : social loafing (people tend not to work as hard in a group setting), conformity (people are afraid to stand out with ideas that are too distinct

Engineering 217

Engineering Feedback Software Product Research Technical Review 217

Roy Madden

APRIL 5, 2023

Twitter has discontinued the API we use to let Feedly Pro+ customers follow tweets in Feedly. As a result, we are sad to announce we have to retire the current Twitter integration. We know this isn’t ideal, and we are exploring different ways to help the community connect to their favorite creators and sources of information. Pro+ users can already follow Newsletters and use our RSS Builder , and some of the content you were following on Twitter may be accessible in this way.

User Testing 112

User Testing Reporting Tools Information 112

The Product Coalition

APRIL 5, 2023

Product managers have to put everyone else before themselves.

Product Management 139

Product Management Product Manager Management Management 139

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Data Visualization

Usersnap

APRIL 5, 2023

Let’s start with a quick equation: ? Customer Feedback ROI = 100 x (Benefits – Investments) / Investments In a recent study (which matches our experience), many CX leaders find it hard to quantify the impact ?, or the ROI of customer feedback and customer experience (CX) on business outcomes and metrics. But in a successful business, it’s imperative that the benefits of initiatives are not only defined in a qualitative way, but also in quantitative, measurable numbers.

Feedback Software 59

Feedback Software Customer Feedback User Testing Customer Experience 59

Product Culture

APRIL 5, 2023

The egos of stakeholders are a lot of fun, especially when they meet in one messy room. When you are trying to get buy-in for the next phase of a roadmap, tread lightly. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

Roadmap 52

Roadmap Naming Books Information 52