Tue.Apr 18, 2023

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Building diverse product teams: Why it matters and how to achieve it

Mind the Product

within Read more » The post Building diverse product teams: Why it matters and how to achieve it appeared first on Mind the Product.

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Zambian-born UX Designer on the Differences in Service Design in the U.S. and Japan – Interview with Nondo Sikazwe Part-2

freshtrax

I sat down with Nondo Sikazwe again to speak more about the design differences between Africa, America, and Japan. This Zambian-born designer worked as an architect in South Africa, studied design at Stanford University, and currently works as a UX designer in Tokyo. His unique background gives him a unique set of perspectives when it comes to cultural differences in design.

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Data as a product – Omar Sallam on The Product Experience

Mind the Product

Data has been the talk of the town for product managers over the past few years. To provide some insights on data as a product, how to manage data products, and conclude whether it's pronounced 'Dayta' or 'Daata', we spoke to data expert, Omar Sallam, Senior Product Manager at Booking.com. Read more » The post Data as a product – Omar Sallam on The Product Experience appeared first on Mind the Product.

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Customer Success Strategy: 15 Actionable Tactics to Drive SaaS Growth [+ Examples]

Userpilot

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. But how do you create a customer success strategy that works? And what are some of the best practices and examples across the customer journey? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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The Amplitude Journey: How Engineering, Sales, and Persistence Built a Product Analytics Powerhouse

ProductBoard

Today, we’re excited to kick off a new interview series on the Productboard blog, delving into the lesser-known aspects of product strategies from top software companies. Our CEO, Hubert Palán, shares a few thoughts on the inspiration behind the series below. But if you’re eager to dive into our first interview featuring Amplitude CEO Spenser Skates, scroll down below.

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How to Effectively Prioritize Ideas for Your Products

Gocious Blog

When it comes to creating new products , it is vital to have a clear strategy in mind. You need to consider how the product will meet the needs of the consumer, not just the things they say they want. In other words, what are their pain points, and how will you go about resolving them?

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25+ Customer Satisfaction Survey Questions to Ask Users for Insightful Feedback

Userpilot

What are the right questions to ask your customers to understand user sentiment ? It’s crucial to listen to the voice of the customer and let their feedback guide your company’s growth and sustainability. And to do that, you must ask the right customer satisfaction survey questions. Thus in this article, we will go over 25+ customer satisfaction survey questions that you can ask users to get valuable feedback and use the insights to make data-driven decisions.

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Focus on Stories Rather Than Answers: Nail Your Next Job Interview With This One Tactic.

The Product Coalition

How I secured numerous PM job offers in the last year.

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In-App Messaging

ProductPlan

In-app messaging is a way of communicating with users within the context of your product, often taking the form of tooltips, banners, or in-app chat. For software products, in-app messaging includes all of the native messages sent to a user while they are using your product. In-app messaging has the added benefit of context. Because users are logged in and using a piece of software when they see the message, the message is more likely to be read or acted on, particularly compared to other media

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Productboard Now Available in AWS Marketplace

ProductBoard

Productboard is now available on AWS Marketplace, making it easier for product teams to access and use our platform. AWS Marketplace is a digital catalog that enables customers to discover, purchase, and instantly deploy the software and services necessary for product development and business operations. “We are thrilled to be listed on AWS Marketplace and expand our relationship with AWS.

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How to Include Engineers in Your Day-to-Day Research Activities

dscout People Nerds

Engaging engineering peers in UX research can be beneficial to everyone. Here are some tips to get started.

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Modus Create Receives Atlassian Partner of the Year 2022: Customer Success

Modus Create

RESTON, Va.–( BUSINESS WIRE )– Atlassian announced today that Modus Create has received Atlassian Partner of the Year 2022: Customer Success for its outstanding contribution and achievements during the calendar year 2022. This includes exceptional efforts in developing new business, thought leadership, and products and services that complement Atlassian.