Thu.Jun 22, 2023

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5 strategies to conduct effective customer interviews for better product insights

Mind the Product

Practical advice for maximising the opportunity for insights from customer interviews Read more » The post 5 strategies to conduct effective customer interviews for better product insights appeared first on Mind the Product.

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Connected Commerce and Embedded Finance

The Product Coalition

In this next phase of modern commerce, deeper and more seamless interconnections are being pursued to further optimize consumer experience. Financial institutions have been the historic underpinning, and so it’s getting especially interesting for them. The consumer is motivating all of this. Our purchasing experience has become more complex, omni-channel, contextual, and digital first, and business has followed.

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How to Reduce Churn Rate and Increase Retention: 12 Practical Tactics

Userpilot

Wondering how to reduce churn rate and increase retention? While customer churn is a grave concern, retention is what can help you tackle it and make your product successful. Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement. So, efforts to simultaneously reduce churn rate and increase retention are the formula to your product’s success.

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9 Totally Official and Very Serious Terms Every Product Marketer Needs to Know

The Product Coalition

An expert-level glossary including industry essentials like Harriet the Spy and couples therapy.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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10 Useful Online Resources for Product Managers

Gocious Blog

What Is the Point of Professional Development? Whether you are new to the product management industry or a seasoned product management professional, continuing education can benefit you at any stage of your career. All aspects of product development are ever-evolving as technology and trends change over time. The same is true for people; we rely on thought leaders to keep us informed of the latest product design and development news so we can adjust our objectives and processes accordingly.

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Understanding the Impact of European Privacy Regulation on Analytics

Amplitude

Amplitude helps businesses navigate privacy regulations and data protection laws with compliant analytics solutions, ensuring customer data privacy and informed decision-making.

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The Ultimate Guide to Experience Rollouts Using Feature Flags

AB Tasty

In modern software development, DevOps teams have shifted their attention on the continuous delivery of features to keep up with fast-changing market and consumer demands. Teams now more than ever have to be in the driver’s seat when it comes to delivering these features and to whom.

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Productboard Introduces AI Solution To Help Product Teams Make the Right Decisions and Deliver Faster

ProductBoard

SAN FRANCISCO (June 22, 2023) – Productboard, the customer-centric product management platform that helps teams get the right products to market faster, today announced Productboard AI, a new set of capabilities to help product teams take their practice to the next level. With Productboard AI, product teams can now make better-informed decisions, analyze customer feedback on an unprecedented scale.

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A New Chapter for Flagship as it Merges with the AB Tasty Website

AB Tasty

We are excited to share that as a part of our ongoing strategy to optimize how you access AB Tasty’s suite of experimentation and personalization tools, Flagship by AB Tasty is now evolving to join the AB Tasty brand and website.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Introducing Productboard AI: Make What Matters, Even Faster

ProductBoard

Product teams have always been the center of innovation, propelling their organizations towards their vision of the future. In today’s environment, companies are placing big bets on R&D to carry them through this downturn and thrive on the other side.

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About “CEO of the Product”

Rahul Abhyankar

Lately, I am seeing posts on LinkedIn discussing whether the product manager (PM) is really the “CEO of the Product” The posts aim to “debunk the ‘PM as CEO of the Product’ myth” as they put it.

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How to Upskill Product Teams in UX Research with Helen Devine, UX Research Manager at The Economist

UserInterviews

Helen Devine discusses her experience enabling product teams to help with research at the Economist and going from 0 UXRs to 50+ PWDRs.

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Apt Description of React on Hacker News

Crafty CTO

React on the other hand feels like a pot warming up and we're the frogs being boiled alive at this point. You can write some perfectly valid, but naive React code and it's going to have some footguns. We're so used to write idiomatic React code we don't even notice that anymore. You learn to use stable references in callback functions, to be careful using Context, and so on.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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8 Best Monday.com Alternatives for Your Business

airfocus

This article will look at the 8 best alternatives for Monday.com, each offering unique features and capabilities to streamline product management and team collaboration.

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MosaicML's Open Source MPT-7B Model Writes an Epilogue to The Great Gatsby

Crafty CTO

I have lived so long in the shadow of this dream that I may never see the bright sunlight of reality. I may look up some morning and find that I am six feet under, and that Gatsby, who gave me the dream and everything else, will have vanished behind me. And so it was. I had hardly crossed the threshold of the old world when my eye caught the headlines of a newspaper; and I knew at once that my dream was over.

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11 Ways to Effectively Reduce Customer Support Load

Userpilot

You can improve customer satisfaction by taking the time to reduce customer support load, which includes reporting bugs, canceling accounts, and seeking assistance to complete tasks. Addressing this burden enhances the customer experience, leading to greater overall satisfaction. In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics.

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High Touch vs Low Touch Engagement Models For Customer Success Managers

Userpilot

The differences between a high-touch vs low-touch user engagement model may not seem that important but finding the right approach can actually make your customer success managers a lot more effective. In this guide, we’ll go over : the pros and cons between a low-touch and high-touch model whether or not a high-touch model is really one of the best customer success models out there show you some examples of a high-touch customer experience in action TL;DR High-touch engagement models can

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.