Sat.Nov 13, 2021 - Fri.Nov 19, 2021

article thumbnail

Overengineering can kill your product

Mind the Product

Today’s post is not directed only to product managers. Founders, investors, or any other profile with enough skin in the game on any digital product or service could also take advantage of it. I believe it because we will talk about one of the most prevalent issues when creating products: overengineering them. In my opinion, [.] Read more » The post Overengineering can kill your product appeared first on Mind the Product.

article thumbnail

Big Changes at the Product Bistro!

The Product Bistro

The Product Bistro is undergoing a massive evolution. It started during a 6 month hiatus in employment, where I took some time to reflect on my career, and to make a run at freelance or piecemeal work. Originally I built it on one of the lower tier paid Wordpress commercial sites, just to free myself of the back end hassles associated with the setup and maintenance of a clean professional site (and, if I was able to crack into the consulting game, I could write it off as a business expense).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Discovery Hand-Offs Kill Momentum: Here’s What to Do Instead

Product Talk

One of the primary benefits of working in a product trio is we reduce the hand-offs between functional roles. In the old way of working, a business stakeholder communicated a need to a product manager, the product manager wrote requirements , handed them off to a designer, who then created designs, and then the requirements and the designs were handed off to engineers to implement.

article thumbnail

Built for you: Deeper insights, stronger customer engagement, integrations, and more

Intercom, Inc.

We stay in close conversation with our customers so we can find new ways to make Intercom even better for you and your teams. Over the last few months, we’ve released updates that help you improve and measure your conversational support efforts, engage customers with multichannel transactional messaging and other customer engagement enhancements, and integrate the tools you use every day – including WhatsApp!

article thumbnail

Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

article thumbnail

Why do we lie to ourselves? – Janice Fraser on The Product Experience

Mind the Product

One of the biggest challenges of working in product is figuring out what story we're trying to tell. On this week's podcast, we talked with Janice Fraser about ensuring that the story you're telling is rooted in truth. [.] Read more » The post Why do we lie to ourselves? – Janice Fraser on The Product Experience appeared first on Mind the Product.

197
197

More Trending

article thumbnail

16 extremely useful Chrome extensions for developers

Usersnap

A couple of months ago, we reviewed the new Firefox browser designed for developers. Since then most of our developers kept Google Chrome as their primary browser. Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools.

article thumbnail

You can’t always get what you quant: Bringing numbers to life through user research

Intercom, Inc.

At Intercom, research, analytics, and data science informs everything we do. We build a deep, holistic understanding of our customers, employing user research to unite quantitative and qualitative insights. Every tech company wants to be more “data-driven”, to ensure their decisions are shaped by a robust customer understanding – a picture of their customers’ past, present, and future needs that can inform long-term company strategy.

article thumbnail

From pandemic to pingdemic – Building through uncertainty

Mind the Product

In this #mtpcon London+EMEA keynote, Randeep Sidhu, former Director of Product at Babylon Health and the NHS Covid App, describes the challenges of building the UK's NHS Covid app. [.] Read more » The post From pandemic to pingdemic – Building through uncertainty appeared first on Mind the Product.

article thumbnail

Product Management Accountability

The Product Coalition

How much of a product’s success or failure should product managers be held accountable for? Continue reading on Product Coalition ».

article thumbnail

Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

article thumbnail

The Best Leaders are Feedback Magnets — Here’s How to Become One

First Round Review

Drawing from her career at PayPal, Intercom, GetYourGuide, and now as founder/CEO of Ascend (an online leadership program that empowers women) Shivani Berry shares her playbook for attracting more feedback.

article thumbnail

Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging

Intercom, Inc.

Writing a clear, timely, and empathetic message to your customers is a very sought-after craft. Fortunately, it’s not as elusive as you might think, and it can definitely be taught — writing coach Leslie O’Flahavan has spent over two decades doing just so. She’s helped what she calls the most stubborn, inexperienced, word-phobic people improve their writing skills.

Messaging 118
article thumbnail

Product Diligence: The New Technical Diligence – Part two

Mind the Product

Technical due diligence is a lot harder than it used to be with Agile. In the second part of his series, Drew Falkman proposes a pivot from technical diligence to product diligence. [.] Read more » The post Product Diligence: The New Technical Diligence – Part two appeared first on Mind the Product.

article thumbnail

Reinforcing Process

The Product Guy

How are you going to change and improve processes? Start with yourself and work outwards. Watch and learn more from product management expert, Tanya Koshy.

article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

The need for prototyping tools and testing: best tools for you

TryMyUI

Prototyping tools are early stage samples of a product that are tested with consumers before the final product is designed. In this article, we'll discuss some of the best prototyping tools being used by industry professionals for their prototyping needs. The post The need for prototyping tools and testing: best tools for you appeared first on TryMyUI Blog.

article thumbnail

Aging Fun with Drunk Agile (Video)

Johanna Rothman

Daniel Vacanti and Prateek Singh graciously invited* me to be on an episode of Drunk Agile: Episode 37 Johanna Rothman Part Deux More Bigger Aging. (*Invited is their term. I sent them an email, politely demanding they discuss aging. Is it possible to politely demand? I tried. Only they can tell you if I was polite enough!). We talked about aging (how long the work has been in progress) in these dimensions: The large and long-standing defect database.

Agile 104
article thumbnail

Leading empowered product teams: AMA with Hope Gurion

Mind the Product

In the AMA session for MTP Leaders, Leadership Coach, Hope Gurion joined our very own Emily Tate, Managing Director at Mind the Product, to discuss how to lead empowered teams and enable best practices such as continuous discovery and autonomous decision making. [.] Read more » The post Leading empowered product teams: AMA with Hope Gurion appeared first on Mind the Product.

article thumbnail

Oji Udezwe: “Product systems help companies keep the ‘magic’ as they grow”

ProductBoard

Scrappy startup teams are glamorized throughout the business world, and with good reason. They’re “lean, mean, fighting forces,” and what Oji Udezwe, Product Lead for Twitter Creation and Conversations, says that all teams should strive to become. As startups grow their customer base and scale their team, though, even the most dedicated, cohesive, and high-performing teams inevitably seem to lose.

article thumbnail

Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

article thumbnail

Big News: Pramp is Joining Exponent

PMLesson's Ace the PM Interview

Today's economy has become increasingly technology-driven, and Exponent's mission of helping prepare people for jobs in tech is now more important than ever. From day one, we've been excited about building the best platform and community for tech job candidates. One of our guiding principles has been that practice is what helps people learn new skills, get valuable feedback, and reduce the anxiety that holds candidates back from interviewing well.

article thumbnail

Preparing for user feedback: Crafting the right questions

TryMyUI

Designing good questions is essential to good user feedback. In this post, we'll be discussing how to craft good questions and the best way to ask them to get great feedback that will help make the necessary changes and shape your product into something even better. The post Preparing for user feedback: Crafting the right questions appeared first on TryMyUI Blog.

article thumbnail

SUNDAY REWIND: How to write OKRs that don’t suck

Mind the Product

As our OKR focus week draws to a close, we figured that it would be a shame to not look back to MTP Engage Manchester, when Adrian Howard taught us a lesson on writing OKRs that don’t suck. [.] Read more » The post SUNDAY REWIND: How to write OKRs that don’t suck appeared first on Mind the Product.

150
150
article thumbnail

Balancing efficiency with experience in customer support: The story of Intercom Macros

ProductBoard

When it comes to customer support, efficiency and customer experience tend to be two sides of the same coin. Providing a best-in-class support experience might be a path to maximum customer happiness — but often at maximum cost. Likewise, companies focused on supporting customers most efficiently can end up sacrificing customer satisfaction. So how, then, can companies offer both?

article thumbnail

Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

article thumbnail

Researchers Say We’re Trapped in a “Cycle of Distraction.” Here’s How to Break Free.

Nir Eyal

Let’s say you’re on a diet. You’ve cut calories and avoided junk food like a champ. But now you’re faced with a powerful adversary: chocolate cake. You somehow muster the strength to resist, but as you exit the kitchen, you can’t stop thinking about the chocolatey goodness you could’ve enjoyed. Abstinence can often backfire. The post Researchers Say We’re Trapped in a “Cycle of Distraction.

97
article thumbnail

Best UX graduate degree programs: a guide

TryMyUI

There are several certifications and courses available for every beginner, intermediate, or advanced individual. However, to master the field, a degree program can help a lot. Here are our best picks for programs and their details alongside. The post Best UX graduate degree programs: a guide appeared first on TryMyUI Blog.

UX 98
article thumbnail

This meeting could have been an email by Agata Bugaj

Mind the Product

If you're in need of some sanity-saving ways to keep cross-functional teams focused and aligned using data, Agata Bugaj, VP of Product at Fullstory is here to help! [.] Read more » The post This meeting could have been an email by Agata Bugaj appeared first on Mind the Product.

138
138
article thumbnail

How to Build a Strong UX Research Portfolio – with Examples

UserInterviews

The 6 key components of a good UX researcher portfolio, according to a user experience career coach. Includes examples of real portfolios.

article thumbnail

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

article thumbnail

4 Aha Moment Examples That Will Inspire Your SaaS Business

Userpilot

It can sometimes be difficult to come up with Aha Moment examples from scratch for your business, since it's quite an abstract topic. Rather than re-inventing the wheel, it's useful to look at how other SaaS companies set up their user onboarding. That way, you can learn from their experiences and then apply your insights to your own user journey.

article thumbnail

Minimum Viable Product (MVP) in UX design

TryMyUI

The term "Minimum Viable Product" has been thrown around a lot lately. Many people don't know what an MVP is or why they should use one. This blog post will explore what an MVP is, how it can be used to create successful products, and some examples of MVPs. The post Minimum Viable Product (MVP) in UX design appeared first on TryMyUI Blog.

UX 96
article thumbnail

4 traits of best in class internal platform teams by John Wood

Mind the Product

A product is only as good as its foundation. In this ProductTank London talk, John Wood, Group Product Manager at GoCardless, explains how internal platforms can make or break business success. [.] Read more » The post 4 traits of best in class internal platform teams by John Wood appeared first on Mind the Product.