perspectives 
The Product Coalition
OCTOBER 22, 2018
But it’s rare that everyone gets a chance to share these perspectives, and align on a shared definition. Use this ritual to create a shared perspective as a team on what quality looks like for your product, and how you’ll prove it over time for your customers and your organization.
Intercom, Inc.
OCTOBER 24, 2018
Another one of our automation tools, Custom Bots , has shown early signs of success for Sales teams in converting website visitors, but it is also proving valuable from a Support perspective by more intelligently routing customer conversations, sending queries to the right team with much greater efficiency.
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The Product Coalition
OCTOBER 21, 2018
Finding solutions to the customers problems should be an inclusive team activity as it allows for different perspectives to be brought into the picture. More perspectives further reduces the chance of a bias influencing the proposed solution.
Mind the Product
OCTOBER 22, 2018
By doing so we can then take the feedback and criticism we need to understand perspectives that are not our own and avoid making bad decisions that hurt people at the margins. But in living in a time where we are consistently told we’re leaving the world worse than we started can be tough. Don’t Sink Alone – Swim Together.
Advertiser: Datadog
The premise of SLIs/SLOs is that all teams—product, architecture, development, and platform— need to look at services from the customer’s perspective. Service Level Indicators and Service Level Objectives are now the principal tools for focusing on what really matters.
Gainsight
OCTOBER 22, 2018
From both a CS and a PM perspective, we want you to be able to drive great outcomes and experiences whether inside or outside the product, whether delivered through automated digital outreach or human interactions (or a mix of both). Guide users to onboard and use new features through in-app engagements.
Sequent Learning
OCTOBER 25, 2018
We spend quite a bit of time in our workshops discussing the importance of storytelling from the user perspective. According to this infographic by Ethos3, facts and figures activate two parts of your brain while stories activate seven, more fully engaging the brain and triggering more memorable, positive emotions.
Speaker: Tristan Kromer, Lean Coach, Kromatic
Storyboarding is a simple way to integrate Qualitative and Quantitative perspectives into a complete picture of how the user experience impacts the business model. Qualitative vs. Quantitative is an argument that shouldn't happen.
Speaker: William Haas Evans - Principal Consultant, Head of Product Strategy & Design Practice, Kuroshio Consulting
The purpose and value of experimentation (from a scientific and product perspective) is to produce new information. From a product discovery/product management perspective, the purpose of experimentation is to focus our efforts on invalidating our assumptions to reduce the risk of developing and going-to-market with the wrong product.
Speaker: John Mansour - President, Product Management University
You’ll walk away from this webinar with a fresh perspective on: Top target market traits. If you’re a hard-core believer in traditional product management practices, you might be uncomfortable, but growth occurs outside of our comfort zones. Analytics that guarantee customer value. The most crucial product metrics you need.
Speaker: Andrew Wynn, Senior Product Manager, Looker
He will give the "meta" perspective from a practitioner who is building products that anybody, including product managers, can use to access, analyze, and act on data to make important decisions. But proper data analytics solutions take work to deliver - it's not as simple as just building a dashboard.
Speaker: Karl Rumelhart, CPO at Gainsight
Register to get Karl’s perspective on how to level up your career as a product professional, including: What CPOs can do to help their teams in today’s changing landscape. You'll discover key insights from an expert CPO on how product teams can impact their organizations and weather the storm of today's economic instability.
Speaker: Tristan Kromer, Lean Agile Coach, Kromatic
Storyboarding is a simple way to start integrating both perspectives into a complete picture of how the user experience impacts the business model. Both are necessary to have a complete understanding of where the desirability of the product meets the viability of the business.
Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group
How bringing in fresh ideas and perspectives drives innovation and improves your bottom line. This session will also cover: How to widen your pool of potential suppliers to achieve stronger supply chain resilience and adaptability. How to enhance your ability to relate to diverse employees, customers, and communities.
Speaker: Sayanti Ghosh, Product Manager – AI/ML at Teck Resources Ltd.
If you are new to the Product Management role or if you are trying to improve your relationship with your engineering team, then this webinar will give you different perspectives about the PM-Engineer relationship. The big question is how to strategize and work efficiently with engineers. What will you learn from this webinar?
Speaker: Naresh Soni, CTO, Tsunami XR
His perspectives on the best cyber security approaches. How to define an umbrella security approach to protect and prevent various types of attacks. What methods and architectures you should consider to proactively protect your data. How to evaluate pros and cons of different processes.
Speaker: John Storm, President, BrainStorm Network
Webinar Takeaways: Spark new Game-Changing perspectives, options and ideas. In this webinar, we’ll use a sampling of case studies, tools, techniques, and strategic stories to help you identify game-changing opportunities within your company and the world of product management, and then brainstorm ways to capitalize on these ideas.
Speaker: John Storm, President, BrainStorm Network
Webinar Takeaways: Spark new Game-Changing perspectives, options and ideas. In this webinar, we’ll use a sampling of case studies, tools, techniques, and strategic stories to help you identify game-changing opportunities within your company and the world of project management, and then brainstorm ways to capitalize on these ideas.
Speaker: Dustin Smith, Sr. Product Manager, Incubator
Whether you're running a small startup or trying to get your idea to take off in a large corporation, you'll need the right tools and perspective to scale your product. If a product can't withstand a growing user base and diverse team, it'll never leave the think tank. In this webinar, you will learn: Making the choice to scale.
Speaker: Shakima Jackson-Martinez, Director of Diversity, Equity, and Inclusion, and Kristin Zibell, Director of Research Products and Services
If a product is only as good as the team that makes it, then a product will only be as inclusive as the perspectives represented during product development. If anyone were to pick up your product and use it, would they feel safe during their experience, or is there a chance they'd be unintentionally harmed by it?
Speaker: Lija Hogan, Customer Experience Consultant at UserTesting & Daniele Hohol, Senior Product Manager at UserTesting
Without the customer’s perspective these teams often end up wasting time and resources building features that customers don’t use. Product teams are continuously under tight deadlines to quickly validate new ideas, features and offerings to innovate successfully, ensure product market fit, and avoid rework.
Speaker: Roman Pichler, Product Management Expert and Acclaimed Author
To make things worse, stakeholders come from different departments and often have different perspectives and interests, which leads to disagreements and conflicts.
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