The Product Coalition
JULY 14, 2022
Whether you are new to the position or you have your fair share of experience, there are some dangers for product managers that not many people talk about. Pitfall 1982. All rights reserved to Activision Blizzard I like to think that I have a lot of experience building products. Not because I’ve been doing it for a long time, but because I’ve made a lot of mistakes.
Mind the Product
JULY 12, 2022
How can product managers get more work done by doing less? On this weeks’ podcast, we spoke with Jim Morris, Founder of The Product Discovery Team about the benefits of having a team-led approach to research, and how that can be an effective way to collaborate effectively and improve your product over time. [.] Read more » The post The benefits of squad-led discovery — Jim Morris on The Product Experience appeared first on Mind the Product.
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Intercom, Inc.
JULY 15, 2022
Our mission is to make internet business personal – as we often say, the internet has vastly expanded the addressable market for businesses today. No longer are we restricted to customers in our region or country, but can feasibly cater to customers all over the globe. But one of the most significant barriers to growing business at internet scale is language – while English has become the common lingua franca of the internet, it’s crucial to reach people in their own language to the greate
Userpilot
JULY 13, 2022
Trying to figure out how to calculate the customer lifetime value in SaaS? When it comes to calculating customer lifetime value, it can be one of the most challenging metrics. It’s a bit tricky to measure since there are multiple methods. So let’s see how you can track the lifetime value of your customers and how to increase it to drive retention.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
The Product Coalition
JULY 10, 2022
Value propositions are like story plots?—?they’re all variations on common themes. Just like there are seven basic plots in literature and film, there are seven foundational values that people spend money on. I challenge you to think of brands, products, and services you use in your daily life, and apply this framework to them. Understanding this framework will increase your awareness of core motivations, regardless of what industry you are in, and give you methods for brainstorming improvements
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Intercom, Inc.
JULY 15, 2022
When running an online business, you have to be very aware of the wide variety of threats you face, where your vulnerabilities lie, and how to protect yourself from those risks. Essentially, this is your “threat model”. What assets do you have and who wants them? If you’re online, so is your data and your customers’ data, which must be protected. Going further than that, your customers have to trust you with that data.
Product Innovation Educators
JULY 11, 2022
How this product manager created a successful product for an underserved market. Today we are taking a product journey, exploring how an insight about an underserved market turned into a valuable product and a rapidly growing company. I love hearing stories of a product’s journey and enjoy sharing one occasionally on this podcast because, regardless of you role in product management, leadership, or innovation, there are important lessons to be learned. .
The Product Coalition
JULY 15, 2022
A lot of today’s successful companies such as Amazon, Spotify, and Google have a secret of streamlining processes. This is especially important because the entire product development process requires effort from multiple stakeholders, a huge investment of capital, and the time needed to develop these products. This is where frameworks come into the picture.
Mind the Product
JULY 15, 2022
On a warm summer afternoon at MTP Engage Hamburg 2022, Christina Wodtke, lecturer and author including the bestseller Radical Focus explained how the challenge of building an effective workplace to deliver innovative technology is hindered by fast thinking, defensive cultures, conflict aversion and misaligned incentives. [.] Read more » The post How to recognise and beat the ‘knowing’ gap – Christina Wodtke at MTP Engage Hamburg appeared first on Mind the Product.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
Intercom, Inc.
JULY 12, 2022
Omnichannel support is a customer service approach that offers customers seamless support across multiple distinct channels. . Omnichannel support is intentionally integrated, retaining important customer data and ensuring a consistent customer experience across various channels and touchpoints. . “Omnichannel support treats customer service touchpoints across different channels as one continuous experience” For instance, if a customer calls a customer service line by phone, omnichan
Nulab
JULY 12, 2022
Be as creative as you can be — without the limitations. Whether you’re an engineer visualizing a problem, a designer wireframing your next UI, a student taking notes, a teacher giving captivating lectures, a manager brainstorming the next big thing with your team, or a scientist working on long formulas, the Cacoo infinite canvas is the ideal tool to help you think and communicate visually.
The Product Coalition
JULY 12, 2022
Techniques you can use to help you develop an app based on a relevant idea that easily resonates with the target audience. With so many success stories of apps around, you may be surprised. Why can’t your unique app idea get sponsors or investors to back the idea and shape it into an excellent product? The concept behind an app is the first step in a journey of a thousand miles, and there are miles to go.
Mind the Product
JULY 14, 2022
Keeping your sprint planning meetings productive isn’t just about the meetings themselves. Preparation beforehand and acting on the results of the meeting afterwards are also crucial. Let’s look at the three crucial elements of impactful sprint planning meetings. [.] Read more » The post How to conduct productive sprint planning meetings for product managers appeared first on Mind the Product.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Intercom, Inc.
JULY 11, 2022
We’re delighted to share that Intercom has launched as one of the first apps in the new Stripe App Marketplace, announced last month at Sessions. Millions of companies – from the world’s largest enterprises to the most ambitious startups – use Stripe to accept payments, grow revenue, and accelerate new business opportunities. We’re excited to work with Stripe to help make their customers’ experiences more personal through Stripe’s Intercom App.
Userpilot
JULY 15, 2022
Looking for micro and macro conversion examples to better understand the buyer journey and improve retention ? Conversions can be classified into two main types: macro and micro conversions. Let’s dive deep into the topic and understand why they are important, what the difference is and how you can track them. TL;DR. Micro-conversions are small steps your users take to reach the primary goal.
The Product Coalition
JULY 11, 2022
It’s time to perk up the product management industry by redoing Blackalicious’ most popular song, “Alphabet Aerobics”. If you have read my article “There is no business like flow business” you know I am all up for a rewrite challenge, so with no further ado I am proud (and at the same time worried it will not make any sense nor resonate with you all) to present the Product Management Alphabet Aerobics.
Mind the Product
JULY 11, 2022
In this #mtpcon London session, Tolulope Ayeni, Lead Product Manager at Rexel, shares some practical and actionable tips on managing product managers. [.] Read more » The post Managing product managers for success by Tolulope Ayeni appeared first on Mind the Product.
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
UserInterviews
JULY 12, 2022
Affinity mapping is the process of synthesizing and structuring qualitative research data to create an affinity diagram. Learn how to use this simple analysis method to uncover patterns and relationships your UX data.
Userpilot
JULY 15, 2022
How can SaaS companies benefit from usage rate segmentation and what’s the point of it? Usage rate segmentation is the key to having a clear understanding of how much customers actually use your product. In this piece, we’re going to break down every step of usage segmentation. You will learn how to do customer segmentation and increase customer retention based on the data you get.
The Product Coalition
JULY 12, 2022
Here are cases for when the cooperation between the product team and the client brakes down for objective reasons. During my professional career, I’ve spent a lot of time with clients who simply didn’t need my services. So I wrote this article. Here I have tried to reveal the most common cases when the cooperation between the development team and the entrepreneur fails for reasons beyond the control of all parties involved.
Mind the Product
JULY 12, 2022
In this #mtpcon Digital Americas session, Juliet Shalet, author of The Really Good Idea Test, talks about what you can do to start to knock down the blockers and get your organisation ready to receive! [.] Read more » The post Get innovation-ready, your product manager is on fire! by Julia Shalet appeared first on Mind the Product.
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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.
The Accidental Product Manager
JULY 11, 2022
Chinese product managers are trying to win over millions of Indian users Image Credit: Neha Singh. If you were the product manager for a new social media app, what would your #1 goal be every day when you went to work? There is only one answer to that question: to sign up more users for you app. Social media is all about growth. There are a number of new social media apps that are being created by Chinese companies (who else would know about what appeals to millions of people?
Userpilot
JULY 11, 2022
What are the golden rules of great customer service and why should you utilize them? The reputation of your company depends on the quality of service you provide to your customers. It doesn’t matter how great your product is, if your customer support is bad, your customers will leave! In this article, we’ll be sharing 10 golden rules of customer service that will help your support team develop quality support and exceed customer expectations.
The Product Coalition
JULY 9, 2022
Lessons learned in regard to building a product management function from scratch. At an early stage startup, how product work is conducted will be dictated by the founders. If the founders have a background in product management, then the company culture will be infused with product principles. But if they don’t, then at some point the absence of product leadership will be felt.
Gainsight
JULY 15, 2022
This post originally appeared in B2B News Network. . The economic headwinds buffeting the U.S. are already reaping significant damage on SaaS companies around the world. From public stock prices to private valuations, overfunded and overspent SaaS companies are proving to be some of the most vulnerable and hardest-hit by high inflation, rising interest rates, and the market’s collapsing valuations on grow-at-all-cost recurring revenue.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
ProductPlan
JULY 13, 2022
“Products” and “projects” may look alike—only two letters differ—and sound alike, but they’re quite different. Yet the same mental conflagration that necessitates a clarification between product managers and project managers also plagues products and projects. This dilemma extends far beyond misused terminology. It also impacts our mindsets as well.
Userpilot
JULY 13, 2022
Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ? If yes, you are in the right place! In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. TL;DR. Product manager blogs offer practical advice and help you expand your product management knowledge.
The Product Coalition
JULY 13, 2022
Interested in FullStory but curious to know what alternatives are out there? Learn how the other solutions compare. If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want.
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