Sat.Feb 04, 2023 - Fri.Feb 10, 2023

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The Ten Mistakes New Product Managers Make

The Product Coalition

Did I say “new”?

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Product Design Testing Process and Methods For Delivering Better Products

Userpilot

What’s the product design testing process? Why is it important in product management ? These are just a couple of questions we answer in this blog. More importantly, we look at the design testing process and various testing methods with their pros and cons. Are you ready to dive in? Let’s do it! TL;DR Product design testing is the final stage of the design process.

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Product Thinking: The Art of Outcomes

Modus Create

As organizations gain digital maturity, one of their profound realizations is that transformation is less about technology and more about culture. Organizations usually weigh success in terms of projects. How accurately are specs identified? Was the project completed on time and within budget? This approach might work in stable market conditions, but developing digital products is a different ball game.

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How to Create Partnerships Instead of Using Stakeholders

Johanna Rothman

Strategy and Product Feedback Loops About 20 years ago, I taught a project management workshop to IT people. Their products and services did not ship outside the building—their products and services enabled the organization to make money. During that workshop, the participants all had the same question, “How do we engage our stakeholders?

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Anatomy of an AI Company Crisis: Tales From the Technical Product Manager Trenches

The Product Coalition

Everything can fall apart with just the slightest touch. We’re all one bad line of code away from nuclear annihilation.

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How AI Drives Digital Customer Success

Gainsight

By Jake Ellis, Principal Product Evangelist, Gainsight From Alexa to ChatGPT, artificial intelligence (AI) has recently become a household name. It wasn’t long ago that the notion of tech-powered superintelligence supporting our day-to-day lives was the stuff of sci-fi. But today, we weave in and out of digitally guided journeys and virtual realities just as seamlessly as we navigate real-world experiences.

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Go-to-Market Collaboration is Product Management

Feedback Loop

Derek Osgood is the CEO and founder of Ignition.

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Product Leadership Is a Team Sport

The Product Coalition

Influence without authority has always been the foundation of product management. As product leaders, this is even more important. To succeed, we must influence areas that are way beyond our control, and that’s a completely different ball game. Here are the things you must master in order to succeed. Photo by Daniel St.Pierre on Pexels When I was young I was a professional swimmer.

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The Challenge of the Feature Factory

ProductPlan

Does your product team celebrate launching that feature they’ve spent the last three months working on and then never give it another thought until it breaks? Is the senior leadership at your organization constantly ordering you to work on the top 10 priorities that change every other day? Are you too busy to reflect on how your product team can work better together?

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Making quality products – Lina Zubyte on The Product Experience

Mind the Product

What are the keys to making a quality product for quality customers? There was no one better to talk with than Lina Zubyte, Head of Quality, at Doodle AG to discuss this. [.] Read more » The post Making quality products – Lina Zubyte on The Product Experience appeared first on Mind the Product.

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Tools of the Trade: Recruiting Customer Interview Participants

Product Talk

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” When it comes to continuous discovery, there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. – Tweet This That’s why we started the T

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Product Management University Launches The School of Customer Success for B2B

Product Management University

Learn Value Skills for Leading Customers Strategically Versus Reacting Tactically Rock Hill, SC – February 9, 2023 Today, Product Management University launched The School of Customer Success for B2B. The school specializes in strengthening the value skills of customer success managers to elevate their role from tactical issue-list managers to strategic account leaders that proactively help customers define measurable success and lead them to it.

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The Alternative To Agile Coaches

svpg

If you’ve been following the news recently, you probably saw that one of the large financial companies in the US made the unusual decision to eliminate their entire Agile job family (1100 people). I don’t have any inside information on what was behind this, so I can only guess, but after my last article I. The post The Alternative To Agile Coaches appeared first on Silicon Valley Product Group.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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A case study: How our own product discovery made us pivot Reveall towards product discovery

Mind the Product

In this post, startup CEO Ferdinand Goetzen relates how product discovery led him and his team to adjust their thinking, pivot and change their product Overview We started Reveall in 2021 as a platform to empower UX teams to do more with their customer research insights. As we sought to navigate some of the most [.] Read more » The post A case study: How our own product discovery made us pivot Reveall towards product discovery appeared first on Mind the Product.

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Humanise the Service Blueprint: Five Key Design Principles

The Product Coalition

Service blueprints are a wonderful visual artefact to show how an organisation delivers (or attempts to deliver) for its customers… Continue reading on Product Coalition »

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The problem with spreadsheets – and why high-performing product teams are switching to dynamic software

ProductBoard

Why effective product teams are trading in stale spreadsheets for product management software Shenia, Group PM, creates a prioritization list for Harsha, Head of Product. She shares her prioritization list with other PMs, but the list not only looks different; it’s also prioritized by different key criteria. Harsha has a very hard time consolidating 10 different teams spreadsheets – not to mention.

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The 2023 Self-Care Playbook for UX Researchers

UserInterviews

Strategies for self-care and workplace wellness as a UX researcher (even with a global recession in the forecast).

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Domain expert or practice expert: Your product management career

Mind the Product

What sort of product expert do you want to be? In the first of a regular series, Mind the Product’s own Emily Tate offers some insights for product people pondering their career choices One of the most common questions I get when talking to product managers about their career path is, should I become an [.] Read more » The post Domain expert or practice expert: Your product management career appeared first on Mind the Product.

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On the Spectrum: What Kind of Product Manager Are You?

The Product Coalition

I know you’re guilty of pausing for a little while, and thinking, “What kind of product manager am I really?” Funke Akindele meme “I haven’t gotten a product management role yet, so you will be seeing more articles from me in the near future. Breaking into Product management is not easy but I will keep up the good work. Cheers to my fellow techies trying to break into product management, I see you and I wish you the best of luck.

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Your Guide to In-App Communication: Types, Tips, and Examples

Userpilot

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands.

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Why Product Request SLAs Fail

Mironov Consulting

Building on a post from last July about Incompatible Worldviews … Almost every Go-to-Market-side enterprise stakeholder I interview tells me that their product team is unresponsive : that folks rarely get anything back after submitting an (urgent, strategic, well-considered) ticket through the company’s agreed-upon enhancement request process.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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How organisations are supporting product during economic downturn

Mind the Product

In a recent survey, Pendo and Mind the Product asked over 500 product professionals how their work and their companies’ priorities have changed in response to current economic conditions. Here's a snippet of what we found. [.] Read more » The post How organisations are supporting product during economic downturn appeared first on Mind the Product.

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How Can You Keep Your Developers Motivated in the Long Term? Here Are a Few Tips.

The Product Coalition

Motivating your developers is a crucial aspect of your role in ensuring the success of your product.

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Actionable Analytics 101: How to Collect and Use Actionable Data Insights in SaaS

Userpilot

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started. TL;DR Actionable data in data analytics are the insights that are ready to use.

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Have Research Insights Collecting Dust? Here's How to Activate Them

dscout People Nerds

Sharing research insights doesn’t mark the end of your UX journey. See how to activate those insights and make a real impact.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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SUNDAY REWIND: Product strategy for beginners, Part 1

Mind the Product

This week’s Sunday Rewind is the first of a two-part post from product designer Lassi Liikkanen on product strategy. The post aims to get you productive and to understand why starting with a strategy is difficult. Lassi starts by looking at what the absence of a strategy means for a digital product: it’s possible as [.] Read more » The post SUNDAY REWIND: Product strategy for beginners, Part 1 appeared first on Mind the Product.

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What Run the Jewels Teaches Us About Pivot Models

The Product Coalition

Who said hip hop and product management aren’t a great match? From left to right: Run The Jewels — Atlanta-based rapper Killer Mike, and Brooklyn-based rapper and producer El-P. Source: [link] Buckle up, as you are in for a treat! Who cares if it is a “long read” when it brings a smile to your face whilst learning the ins and outs of pivot models. I will provide you with insights by looking at the music career of one of the greatest hip hop groups out there, and enjoying some of their best quote

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How to Fuel Business Growth with Customer Intelligence Analytics

Userpilot

How can customer intelligence analytics help boost product growth ? In this article, we cover the following: What customer intelligence is and why it’s essential in SaaS. The four main types of customer intelligence data. Three steps to automate your customer intelligence analytics. Seven ways to act on intelligence data to improve your product experience.