Sat.Jan 30, 2021 - Fri.Feb 05, 2021

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You Can’t be Lean Unless You’re Agile

Mind the Product

I see so much talk and confusion over what’s Lean and what’s Agile. The two terms can get used interchangeably, so much so that in some places they’re blended into one term, simply Lean-Agile (thanks again, SAFe ??). However in order to do our jobs effectively we need to be able to separate these two. [.]. Read More. The post You Can’t be Lean Unless You’re Agile appeared first on Mind the Product.

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Hypocrites: How to Survive in a World that’s Full of Them

Nir Eyal

The post Hypocrites: How to Survive in a World that’s Full of Them appeared first on Nir and Far.

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Product Management for Non-Software Products

Sequent Learning

Episode 67. Product Management for Non-Software Products. With host JJ Rorie. JJ Rorie is a thought-leader and practitioner who has spent her career helping companies optimize their product management and marketing functions. Prior to joining Sequent Learning Networks as Vice President, JJ spent 18 years in various leadership roles in the financial services, telecommunications, and healthcare industries for companies such as First Data, T-Mobile and American Hospital Association.

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30 Steps to Mobile App Launch

Alchemer Mobile

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. When it comes time to launch, however, they fall into the trap of thinking submitting an app to the app stores is the same as launching an app.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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How Agile Has Changed Product Management

Roman Pichler

Once Upon a Time in Waterfall Land. Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager. The latter would work with one or more development teams to get the specification implemented.

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Expedia Group Has a Badass New Vision. It’s Their First One, and It’s Almost Perfect.

The Product Coalition

Did you miss it? The travel tech giant just touched down with a brilliant new vision. It’s arguably their first one ever. Let’s take a look Continue reading on Product Coalition ».

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Announcing my first book, The Cold Start Problem. Plus Clubhouse, and more. It’s 2021, and I’m back!

Andrew Chen

Above: One of the final book cover designs I’m considering! Dear readers, So, you may have noticed that I’ve been away from writing for a bit. Actually for almost a full year. But I have an excuse! After nearly three years and many late nights and long weekends, I have an announcement. My first book is dropping in late 2021, called THE COLD START PROBLEM, published by Harper Business.

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How Agile Has Changed Product Management

Roman Pichler

Listen to this article: [link]. Once Upon a Time in Waterfall Land. Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

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Capturing Customer Context for Cross-Channel Experiences by Cheryl Platz

Mind the Product

In this November 2020 #mtpcon Digital session, Cheryl Platz, a multimodal design expert and author of Design Beyond Devices, shares a framework for capturing customer context and deepening your understanding of customers inspired by her time in improvisational theatre. Cheryl gets us thinking about the answers to questions such as: Is your customer experience straining at the [.].

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Product Owner Anti-Patterns from Job Ads

The Product Coalition

The Snitch, the Whip, the Bookkeeper, the Six Sigma Black Belt™ Like a job ad for a Scrum Master position, the equivalent for the Product Owner position also reveals excellent insight into an organization’s progress on becoming agile. Yesterday, I analyzed 60-plus randomly selected job ads from the UK, the US, and Germany for that purpose. Learn more about what makes job ads such a treasure trove with the following 23 Product Owner anti-patterns. ??

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How we Doubled our Valuable Product Releases by Adopting Shape Up

UserVoice

Is the software you’re building delivering the most value to your customers? When we asked ourselves at UserVoice this very question at the beginning of 2020 we weren’t proud of our answer. Realizing (and admitting) we’d failed to maintain focus on one of the most important goals of any software organization was the harsh wake-up call our organization needed.

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What Can Domino’s Teach Product Managers?

The Accidental Product Manager

What does the future hold for Domino’s? Image Credit: Mr. Blue MauMau. Anyone who went to university knows all about Domino’s. After a late night of studying, they were the ones that we’d all call to have a hot and tasty pizza delivered to us. What a lot of us may not know is that it was Domino’s that first made pizza popular in the U.S. back in the 1960’s.

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Lifting the Feature Factory Boulder – Katie Saindon on The Product Experience

Mind the Product

Startups, scale-ups, and unicorns get all the press – but there are an awful lot more product people working at large organisations. Katie Saindon, Senior Manager of Product Management at GE Healthcare, is one of them. Working on their digital products and platforms, she’s learned a lot about how to survive and thrive in a [.]. Read More.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Personas: A Waste Of Money And Time

The Product Coalition

There’s going to be a lot of designers, marketers, and product managers reading this and thinking to themselves, ‘what the hell is he talking about?’, and given the widespread use of personas in business today, such a reaction isn’t surprising. However, just because something is done by a lot of businesses and the people within them, that doesn’t make it an effective practice, or the right thing to do.

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Demystify the Clubhouse Craze in Japan

freshtrax

Towards the end of January 2021, about a week after the new president of United Status completes his inauguration, there began a huge boom in the Japanese internet sphere. To be more precise, starting January 25th PST or January 24th local time, an influx of people in Japan flooded into an app called Clubhouse. Within a week’s time period, Clubhouse became one of the hottest apps in Japan.

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Beyond CSAT: How customer satisfaction metrics are changing

Intercom, Inc.

This week on Inside Intercom, we’re focusing on customer satisfaction: how it’s evolving, why that matters, and what you need to do about it. If you’re in the business of supporting customers, one measurement probably looms large over everything else: the customer satisfaction, or CSAT, score. . CSAT has been the primary metric for gauging customer happiness for some time now, and is often used as the one all-encompassing number that translates whether your support team is performing or not into

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“Who” Your User Is Doesn’t Matter: Ask “Why” To Build Better Products

Mind the Product

Who people are, their age, gender and habits tell us nothing about their needs. In this post, I’ll explore the idea that it’s when we examine the job they want our product to do that we really learn about these different things. In a competitive environment, the reasons why people choose our product over others [.]. Read More. The post “Who” Your User Is Doesn’t Matter: Ask “Why” To Build Better Products appeared first on Mind the Product.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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The Making of Product Managers: Michael’s Story

The Product Coalition

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. After his master’s degree, Michael discovered that he no longer wanted to be an engineer. He spent a few years working in business analysis and account management while searching for a job in which he could use his unique combination of engineering, design, and analytical skills.

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5 Truths of Building a Product Launch Strategy

Amplitude

A lot of teams obsess about getting everything perfect for product launch day. There are bugs to iron out and blog posts to write. There are marketing emails to assemble. It all amounts to a lot of mental Olympics at the end of a long development cycle. All of that anxiety, and in the grand scheme of things, launch day isn’t a be-all and end-all event.

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What To Do In Your First 90 Days As A Product Growth Manager?

Userpilot

Product management roles have experienced steady growth in recent years. The role of a Product Growth Manager (also Growth Product Manager) is an extension of the role to keep up with the evolving industry trends. The interest in the role has been growing rapidly over the last 5 years, which reflects the general trend of Product-Led Growth. Source: productled.org.

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My first book, The Cold Start Problem. Plus Clubhouse, and more. It’s 2021, and I’m back!

Andrew Chen

Above: One of the final book cover designs I’m considering! Dear readers, So, you may have noticed that I’ve been away from writing for a bit. Actually for almost a full year. But I have an excuse! After nearly three years and many late nights and long weekends, I have an announcement. My first book is dropping in late 2021, called THE COLD START PROBLEM, published by Harper Business.

Books 105
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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Five Under-Appreciated Aspects of Product Leadership

The Product Coalition

An unconventional view of what it takes to be a Product Leader Photo by Porapak Apichodilok from Pexels *Note: this is a revised and updated version of a guest blog I did for Department of Product, titled: ‘Unconventional advice for transitioning to Head of Product’ ?—?check it out! As someone who’s been fortunate enough to have coached dozens of Product Leaders and have walked in their shoes, I have found that there are several under-appreciated ways things change when you move into a product

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The Human-Centered Philosophy That Transcends

dscout People Nerds

30+ years of making experiences more intuitive, natural, and delightful—Ed Halpern of AbbVie on carrying a human-centered ethos across contexts and questions.

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Growing Sales in a Product-Led Company

ProductPlan

The move towards product-led growth is on the rise, in part because potential customers increasingly prefer to experience a product or service first-hand before committing rather than read about (or be told by sales or marketing) the perceived value. Of course, customers heading straight for the product has a pretty significant impact on sales organizations.

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A Contrarian’s Perspective on Agile Mindset, Behaviors, Culture

Johanna Rothman

We often hear that agile is a mindset. That we need to change our thinking to use agility. Is that correct? That you need to change how you think first, before anything else? I can think I change my mindset all day long. However, I don't change until I change my actions, my behaviors. That's because a mindset is your intention, not what you do. Behaviors are what we do.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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The Critical Skill Product Leaders Need that No-One’s Talking About

The Product Coalition

And it has nothing to do with product management Well, not no-one. There are a few people in the product world who talk about the importance of coaching for product leaders. One of whom is Marty Cagan. I was super-excited to see that he spends several chapters on coaching in his latest book, Empowered. (For those who don’t know Marty, he’s the Founder of Silicon Valley Product Group , a prolific author, and often referred to as the “most influential person in the product space.

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Cluing the C-Suite

The Product Guy

Many people in senior management do not understand the role of product management. There are some great strategies you can use to overcome this particular challenge. Watch and learn more from product management expert, Benny Reich.

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TEI 320: Visual strategies to better position your product ideas – with Amy Balliett

Product Innovation Educators

How product managers can use visual storytelling to make their ideas stand out. As we move into 2021, the name of this podcast is changing to better reflect our objective here—product managers become product masters. That new name is Product Masters Now. You don’t need to do anything to keep listening, but I want you to know the name change is coming in a few weeks and it will show in your podcast player not as The Everyday Innovator but as Product Masters Now.