ProductPlan

OCTOBER 5, 2022

What is information technology? Information technology (IT) is the hardware and software used to create, store, transmit, manipulate, and display information and data. Metaphorically, it is the lifeblood of the Information Age. Origins and evolution of information technology. The business of information technology.

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The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

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Userpilot

MAY 3, 2022

How is enterprise SaaS marketing different compared from acquiring and retaining users for an SMB? Enterprise SaaS marketing, however, is a different story entirely. We’re going to teach you how to craft a marketing strategy made for the enterprise sales cycle so you can adapt your sales process.

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Enterprise Strategy Marketing Outbound 87

eG Innovations

MARCH 21, 2023

One-click dashboard templates are among a number of tools available within eG Enterprise to allow organizations to rapidly set up targeted and bespoke views for a wide range of audiences across their organizations, whilst avoid the costs and inconsistencies of building and maintaining many individual dashboards.

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Data Visualization Dashboard Enterprise Analytic Tools 72

ProductPlan

NOVEMBER 16, 2022

What is enterprise feedback management? Enterprise feedback management (EFM) describes the processes and software used to collect and manage customer feedback at an enterprise-level organization. Specifically for product management, EFM can be used to inform the product roadmap. Benefits of EFM. Specific benefits include.

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Feedback Software Customer Feedback Enterprise Data Visualization 52

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. When designing personas for enterprise applications, here are some key aspects to keep in mind: Role-Specific Needs: Enterprise personas often represent users with specific job roles.

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Intercom, Inc.

NOVEMBER 8, 2022

Today, we’re excited to announce Intercom for Enterprise ; a whitepaper written by leaders across our company that explores how Intercom has scaled to serve customers of all sizes – including the largest businesses. There’s so much more information packed into our Intercom for Enterprise whitepaper.

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Reporting Tools Enterprise Customer Experience Data Visualization 104

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. But I find they don’t map well to enterprise companies. Enterprise sales cycles are 6-18 months, with dozens of touches and contributions from every department.

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eG Innovations

MARCH 30, 2023

release of eG Enterprise has added a number of significant enhancements to extend or support monitoring of GPUs in the datacenter and cloud. New GPU Monitoring capabilities in eG Enterprise v7.2 please see: Monitoring Citrix Linux VDI (eginnovations.com) eG Enterprise is an Observability solution for Modern IT.

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Enterprise Customer Experience Entertainment Technology 52

Mind the Product

SEPTEMBER 6, 2018

Over the years I’ve worked alongside a number of enterprise product managers in many companies. How the customer would like to buy the software (the biggest pitfall in my experience for enterprise products). I call this “building enterprise software while bypassing customer requirements at scale”.

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Gainsight

APRIL 15, 2022

In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. Does your organization have the capabilities to gather, organize, and distill vast amounts of information on how your customers use your product?

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eG Innovations

APRIL 4, 2023

Our latest release, eG Enterprise v7.2 It just takes 2 minutes to set up: i) Install the eG agent on a desktop / VM and ii) on the eG Enterprise console provide your Citrix StoreFront/NetScaler URL, provide credentials to be used for logging in, and the application/desktop to be simulated. There is no recording to be done.

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Enterprise Reporting Tools Data Visualization Customer Experience 52

Userpilot

JULY 30, 2021

If your company has 250 employees or more, it’s essential that you use enterprise onboarding software to process your new customers. If you don’t have that much time and money to spend – you will need to partner with the right enterprise onboarding tool. The best enterprise onboarding software is Userpilot. Segmentation.

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Analytic Tools Feedback Software Data Visualization Enterprise 98

eG Innovations

MAY 26, 2022

How to Leverage Role-Based Access Control (RBAC) in eG Enterprise to Improve Security and IT Ops Efficiency. eG Enterprise is a single pane of glass that provides monitoring and oversight of every layer and tier of your IT infrastructure. RBAC in eG Enterprise: How it Helps? Custom Roles.

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Enterprise Reporting Tools Data Visualization Customer Feedback 52

Mixpanel

MAY 15, 2024

Recently, we interviewed leaders from some notable data-informed companies in the scale-up and enterprise spaces to learn about how they run their operations and teams. We like to think we run a data-informed org here at Mixpanel, so we’ve also looked within our own teams during our research process, which has been fruitful. “Is

Data Visualization 52

Data Visualization Analytic Tools Enterprise User Testing 52

Gainsight

APRIL 21, 2022

Similarly, establishing customer success (CS) at the enterprise level can be quite an exhilarating journey, both challenging and rewarding. Those metrics should become a single source of truth that informs your NRR. The post Enterprise CS 301: Measure Business Impact the Right Way appeared first on Gainsight Software.

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Enterprise Feedback Software Customer Experience Data Visualization 98

airfocus

AUGUST 11, 2023

Understand the crucial distinctions between customer-focused and enterprise-centric product tools. Explore the evaluation criteria for choosing a tool that fits your business needs, and make informed choices to supercharge your product team's effectiveness.

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ProductPlan

MAY 10, 2022

Large organizations respond to this need through enterprise digital transformations. Here’s a look at enterprise digital transformations and how to make them successful given the added complexity of large businesses. How Digital Transformation is Different at Enterprise Organizations. What is a Digital Transformation?

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eG Innovations

DECEMBER 7, 2022

It is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. How eG Enterprise Supports SNMP Monitoring? Therefore, eG Enterprise supports both SNMP polling and traps. Figure 1: How SNMP works.

Enterprise 52

Enterprise Reporting Tools Data Visualization Transportation 52

eG Innovations

AUGUST 24, 2021

What are the deployment models for eG Enterprise: SaaS/Cloud or on-premises? You have two choices when deploying eG Enterprise: You can choose to use eG Enterprise as a fully hosted SaaS offering, removing the need for you to invest in infrastructure and host the monitoring manager. Where is the eG SaaS offering located?

Reporting Tools 52

Reporting Tools Enterprise Data Visualization Government 52

Gainsight

MAY 23, 2023

This aligns with the vendor’s view of Customer Success, particularly among its largely SaaS customer base, as something that should permeate across the enterprise. ” Currently, all the various functions that B2B customers typically interact with across an enterprise tend to operate in their own functional silos.

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Enterprise User Testing Customer Experience Customer Feedback 59

eG Innovations

FEBRUARY 21, 2023

eG Enterprise Introduces the Ability to Integrate End-to-End Monitoring with Multiple ITSM Systems Previous versions of eG Enterprise limited the eG Manager integration to a single ITSM system such as ServiceNow ITSM , Autotask, JIRA or others. Other new capabilities for ITSM integrations included in eG Enterprise 7.2

Enterprise 52

Enterprise Customer Experience User Testing Dashboard 52

Gainsight

JUNE 7, 2022

Enterprise organizations are leading many of these operational innovations. And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future. Yet, CS teams can and should start onboarding before an enterprise client comes on board, using all the information available.

Data Visualization 52

Data Visualization Enterprise Customer Feedback Analytic Tools 52

eG Innovations

FEBRUARY 24, 2023

Seamless Integration of eG Enterprise with Nerdio Manager eG Enterprise is designed to be deployed automatically at scale within IaC type workflows and by products such as Nerdio Manager that facilitate automation. Deployment of eG Enterprise can be automated with or without Nerdio Manager.

Reporting Tools 52

Reporting Tools Enterprise White Paper Customer Experience 52

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. But building good enterprise systems is prone to failure, as author and product consultant Sam McAfee has recently pointed out. Recruit and Train the Right Product Managers.

Reporting Tools 104

Reporting Tools Systems Review Enterprise Technical Review 104

Modus Create

JUNE 7, 2022

In the early stages, you will inevitably learn a tremendous amount and need to adjust your plans as new information becomes available. The post Application Modernization Guide for Enterprises appeared first on Modus Create. Begin with a small, low complexity pilot project.

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Enterprise Technical Review Customer Experience Software Review 98

The Product Guy

JULY 17, 2017

We will explore this subject in the context of Enterprise SaaS where a solution is expected to solve multiple pains and generally has a lot of moving parts and complex workflows. For users of Enterprise SaaS products, it is critical that they feel in control of achieving their goals. How To Do Enterprise SaaS User Onboarding.

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Analytic Tools Research Software Feedback Software Onboarding KPIs 100

Userpilot

MAY 28, 2021

SOC 2 Type II is one of the highest information security standards available for SaaS companies. At Userpilot, we know how essential information security is for your company. The reports cover information about how the service provider manages the data of their clients/customers. SOC 2 audit process. Confidentiality.

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Reporting Tools Information Data Visualization Certifications 53

eG Innovations

JULY 30, 2021

In this blog, we will review the AIOps capabilities of eG Enterprise and see how machine learning, intelligent correlation and advanced analytics help organizations: Get actionable alerts from millions of metrics collected in real-time. Figure 2: How eG Enterprise monitors collect performance metrics from the IT environment.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

The Product Coalition

AUGUST 8, 2017

Enterprise software is in the middle of a design-led revolution. Intuitive interfaces have entered our enterprise lives, much more striking in similarity to their consumer app cousins. Enterprise product management, however, is a mindset change. is enterprise product management a glorified title for project management?

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eG Innovations

JANUARY 28, 2022

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support. 4 Tenant self-provisioning.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Enterprise 59

Alchemer Mobile

SEPTEMBER 28, 2023

Now you can schedule workflows and listen to virtually any enterprise system quickly and easily, creating an always-on feedback system By Justin Falk, Alchemer Product Manager, and Vanessa Bagnato, Alchemer Director of Product Marketing In September, we released updates to the library of Alchemer Workflow Initiators.

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Feedback Software User Testing Customer Feedback Product Research 241

Alchemer Mobile

MARCH 13, 2024

Vandegriff recognized for exceptional leadership of technology and teams, positively impacting Alchemer customers LOUISVILLE, COLORADO, March 13, 2024 – Alchemer, a global leader in experience management and enterprise feedback technology, today announced that Brandi Vandegriff has won the Colorado Technology Association’s CIO of the Year Award.

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ProductCraft

JULY 25, 2019

Product professionals, whether they work at a startup or an enterprise, tend to ignore a goldmine of readily available quantitative data. Read more » The post Sales and Marketing Metrics That Can Help Inform Your Roadmap appeared first on ProductCraft by Pendo. Why not take your product roadmap to the next.

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ProductPlan

AUGUST 15, 2019

Among those filling non-executive technical roles, enterprise architects, in particular, must be able to speak to a broad audience about a variety of topics. Challenges enterprise architects face. For enterprise architects, this presents a few challenges. This requires a balance of being proactive and informative.

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Enterprise Technical Review User Friction Weak Development Team 59

Gainsight

APRIL 19, 2022

You’ll start off by using the information your team gathered during the sales process to understand what is most important to the customer. Additionally, in-app communication is a much more effective way to reach customers with feature releases, reminders, and other important information, compared to email or phone calls.

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Enterprise Onboarding KPIs Customer Experience Data Visualization 52

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. This enterprise agility platform offers real-time customer intelligence for personalized engagement. It helps mid and enterprise-level SaaS product teams to hack product-led growth. Enterprise. Gainsight Customer Success.

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