UX Planet

JANUARY 11, 2024

Users are the ultimate judges, the importance of User Experience Design (UXD) cannot be overstated. © tenot The Essence of UXD User Experience Design is the art of creating digital experiences that seamlessly blend functionality and aesthetics. The Consequences of Neglecting UXD 1.

User Testing 66

User Testing Customer Satisfaction Research Software Product Research 66

Userpilot

FEBRUARY 15, 2024

Benefits of using funnel analysis tools Companies that invest in funnel analysis tools have at their disposal the ability to analyze user behavior, improve conversion rates, and create personalized user experiences , among other major benefits. Create segments with Userpilot to personalize the user experience.

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Reporting Tools 93

The Product Coalition

JANUARY 27, 2024

As software builders, we are uniquely positioned to influence this environmental trajectory. This software also helps automate and streamline compliance with non-financial regulatory and reporting frameworks, which is highly relevant to larger enterprises.

Analytic Tools 137

Analytic Tools Research Software Reporting Tools Software Review 137

Userpilot

MAY 8, 2024

It helps you pinpoint areas of friction in the user experience (UX) and devise ways to make the user journey more seamless. Types of user needs Depending on your target audience, business processes, and objectives, you can analyze different customer needs. Offer an incentive to maximize participation.

Customer Feedback 84

Customer Feedback Data Visualization Customer Experience User Testing 84

UX Planet

JANUARY 18, 2024

It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. In any project, the user experience is paramount, and evolving this experience hinges on robust UX research. This method can uncover areas for improvement in user experience and interface design.

Data Visualization 84

Data Visualization User Testing Research Software Product Research 84

The Product Guy

JANUARY 28, 2020

Are you familiar with how your users “perceive” your application or service? Adding delight and emotion to your application can have a profoundly positive impact on the user experience, create ‘tweetable moments’ and turn customers into evangelists. Check it out… About The Product Mentor.

Engineering 164

Engineering Customer Experience Enterprise User Experience 164

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. You need to be precise, if it’s the CEO, CFO, VP – Sales, CMO, etc… You need to know as what ROI this user looks out to buy the product and continue to stay vested in the journey.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

The Product Guy

JANUARY 31, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He recently sold his third start-up, Vizibility, an enterprise-class digital business card solution. View the live stream….

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Userpilot

MAY 26, 2024

Path Analysis : Userpilot’s path analysis allows you to understand your users’ journey before or after a certain event. Segmentation and Targeting : Userpilot enables advanced user segmentation based on demographics, product usage, and feedback scores. This allows for personalized user experiences and is more precise.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

JANUARY 27, 2024

The spectrum of roles in product management is broad, ranging from highly specialised to more generalist positions. The ideal customer profile is big enterprise deals. It’s essential for the sales team to be aware of these costs to ensure a positive Customer Lifetime Value (CLV). Limited free offerings. Where can it go wrong?

Feedback Software 129

Feedback Software Analytic Tools Onboarding KPIs B2B 129

The Product Coalition

MAY 20, 2021

When focusing on the Indian market, even the global tech giants prioritize the wants and preferences of small and medium enterprises across the niches. As per the statistics published by AppAnnie , as of 2019, India stood globally in the 4th position among the countries with the highest concentration of Android users.

Data Visualization 92

Data Visualization Development Customer Experience Customer Communications 92

Modus Create

MAY 28, 2024

As Modus Create CEO Pat Sheridan succinctly puts it in his article on the top digital transformation trends , “As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing.” to “What should we consider?” Just 22% of companies with 10,000+ employees cited AI/RPA as a core focus.

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. Enterprise – custom pricing. It offers 3 plans: Starter – from $249 per month.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

AUGUST 15, 2022

Customer sentiment analysis helps you identify customer needs, optimize user experience, and enhance customer service. With fine-grained analysis, you can determine whether a piece of content is perceived as very positive, positive, neutral, negative, or very negative by people. Optimize the user experience.

Feedback Software 93

Feedback Software Data Visualization Analytic Tools User Testing 93

Userpilot

SEPTEMBER 7, 2023

At the very least, a journey map will help you easily analyze and make data-driven decisions to improve the user experience. A detailed journey map will help you understand customer needs and pain points at every stage of their journey, equipping you to deliver positive experiences. Wondering how to get this data?

Analytic Tools 94

Analytic Tools Feedback Software Research Software User Testing 94

Mixpanel

FEBRUARY 16, 2024

As a Product Lead, I continuously emphasize to our broader team the importance of defining personas so that we’re clear about who we’re targeting when shaping our product or positioning. For even more qualitative data here, we use an automated enterprise Slack channel. Here are a few ways we do it. It was a lightbulb moment.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Userpilot

MAY 8, 2023

Getting the positioning, messaging , and product-market fit right will be one of the earliest determiners of whether or not a SaaS solution will find success within its target market. Product positioning Correct product positioning can be a make-or-break point of failure for SaaS applications.

Analytic Tools 94

Analytic Tools Research Software Data Visualization Onboarding KPIs 94

Mind the Product

MAY 5, 2020

As product and solutions lead at Nifty , as well as a consumer of other software, I have started to piece together how I think the Coronavirus and ensuing remote collaboration phase will affect product development and market positioning for months and years to come. Collaboration and Cohesion Will be Emphasized.

Reporting Tools 159

Reporting Tools User Testing Customer Experience Software Review 159

Userpilot

FEBRUARY 25, 2024

This lets product managers and marketers track how users progress through each stage. By visualizing the conversion rate at each step, funnel analysis identifies where users drop off and highlights opportunities for improving the user experience and increasing conversions. Funnel analysis report generated using Userpilot.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

eG Innovations

APRIL 7, 2020

The COVID-19 crisis has put organizations in a position where 100% of employees need to work remotely from their homes. Thankfully, eG Enterprise still supports in-depth monitoring, diagnosis and reporting for Citrix XenApp 6.5 eG Enterprise can help here as well. Get Started with eG Enterprise Citrix Monitoring Service Today.

Reporting Tools 85

Reporting Tools Customer Experience Enterprise Download 85

The Product Coalition

MARCH 3, 2023

While both PLG and traditional methods have their advantages, they offer a siloed view, often resulting in different user experiences depending on the part of the organization involved. A holistic CJ approach focuses on a unified experience, providing additional insights into customer behavior at every step.

Customer Experience 126

Customer Experience Customer Feedback User Testing User Friction 126

Intercom, Inc.

MARCH 28, 2022

This is what Gartner calls “total experience” (TX) , a business strategy that combines multiple experience disciplines – like customer experience, employee experience, and user experience – with the aim of driving greater satisfaction, loyalty, and advocacy across all.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. Best for large enterprises.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

OCTOBER 24, 2022

They are users who have adopted your product to the maximum and are using the core features very frequently. They are highly likely to be your promoters and a great source of positive word-of-mouth for your brand. They likely had a positive experience with your product but might need a little nudge to become your promoters.

Feedback Software 92

Feedback Software Analytic Tools Research Software Software Review 92

Userpilot

JULY 24, 2023

Pricing: You can connect to Zendesk for free as long as you subscribe to one of the Userpilot plans: Starter, from $249/month Growth – custom pricing Enterprise – custom pricing G2 rating: 4.6/5 With the 1-way integration, Zendesk customers can collect user feedback to evaluate their satisfaction.

Embedded Analytics 78

Embedded Analytics Data Visualization Analytic Tools Feedback Software 78

Userpilot

NOVEMBER 2, 2023

Such knowledge allows companies to make informed product-development decisions , fine-tune their product positioning , and create tailored marketing campaigns that resonate well with customers. Sales-led growth may be more suitable for complex and enterprise products and highly regulated markets. Marketing-led growth tactics: SEO.

Feedback Software 92

Feedback Software Analytic Tools Research Software User Testing 92

Userpilot

AUGUST 30, 2023

This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption. But you need a solid strategy and must pay attention to creating mind-blowing user experiences. Positioning.

Customer Experience 99

Customer Experience User Testing Customer Feedback Research Software 99

Userpilot

MAY 2, 2024

It’s linked to positive WOM and reduced customer acquisition costs. Personalize the customer experience , for example, through tailored onboarding. Identify the happy paths of power users through analytics and replicate them for new customers. Offer personalized product demos to help trial users experience the full value.

Data Visualization 88

Data Visualization User Testing Customer Feedback Analytic Tools 88

Userpilot

AUGUST 15, 2022

Micro goals help you understand the various user characteristics or behavior as well as identify patterns among the different groups. Identifying friction points: Micro goals enable you to know where customers are facing problems and take steps to improve their user experience. Nailing product positioning and messaging.

Product Marketing 89

Product Marketing Feedback Software User Testing Marketing 89

Userpilot

APRIL 22, 2024

Implementing an onboarding checklist to help users progress through the customer journey. Incorporating gamification like badges and progress bars to make the user experience more engaging. Using targeted in-app messages to guide users through key features effectively. Welcome survey example. an engagement loop ).

Analytic Tools 74

Analytic Tools Feedback Software Research Software Customer Experience 74

Userpilot

SEPTEMBER 25, 2023

It’s a popular strategy in the enterprise software space. PLG companies use a range of user acquisition strategies like word-of-mouth marketing or free trials to attract new users. Once this happens, they ensure that users experience the product value to convert them into paying customers. A PLG motion.

Analytic Tools 90

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 90

Userpilot

MARCH 8, 2022

User analytics help you create user journey maps so that you can improve user experience to drive activation and adoption. Analyzing the different cohorts or segments allows you to observe patterns to create personalized user experiences and increase user retention. User journey template.

Analytic Tools 94

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 94

ProductPlan

SEPTEMBER 28, 2022

User experience drives design. A product-led growth company considers its product the primary source of new customers and users. For the product to attract new and retain existing users, it needs to solve actual problems quickly and easily. You’ll need to let user experience drive your product design choices.

Reporting Tools 59

Reporting Tools Customer Experience Feedback Software User Testing 59

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. Upsells and cross-sells – identifying opportunities for account expansion by prompting users to upgrade to premium plans.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Product Research 83

Userzoom

MAY 14, 2019

This fitness app is sort of popular, but there hasn’t been any solid user experience (UX) research done in a while and it definitely could use some improvement. But unless you also recruit participants who do not use the product, you miss out on potential insights on what keeps those people from becoming users to begin with.

User Testing 125

User Testing Product Research Customer Experience Customer Feedback 125

Userpilot

OCTOBER 1, 2022

Companies that use it mostly do so for just high-profile clients—think enterprise customers with big annual contracts. This positive first-time experience easily translates into an ongoing long-term relationship. User experience takes place mostly outside of the app vs. in-app. Choose self-serve onboarding if….

Feedback Software 80

Feedback Software Data Visualization Customer Experience User Testing 80

Userpilot

NOVEMBER 15, 2021

UserGuiding's biggest selling point is its $99/month Basic plan but that doesn’t come with all the elements you’ll need to build a positive onboarding experience. Alternatives like Userpilot or other agile digital adoption platforms come with the necessary elements needed to create a contextual, personalized user experience.

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 87