UX Planet

JANUARY 16, 2024

For startups and product owners, the stakes are high, and the path is treacherous. In this article, we’ll uncover the common branding mistakes that have haunted both enterprises and small ventures. It illuminates your target audience, their pain points, and desires. This information will guide you when branding a startup.

Branding 96

Branding User Testing Product Research Data Visualization 96

The Product Coalition

NOVEMBER 29, 2021

Agile product life cycle framework- Tools and practices ( Image 1 ) by Surbhi B Sooni Nowadays, many companies and startups are champions in adopting and acquiring agile methodologies in the development phase. The trick is to revisit this customer journey map constantly and make an important artefact for your discovery process.

Data Visualization 172

Data Visualization Feedback Software Agile Product Research 172

Mixpanel

FEBRUARY 27, 2023

The problem we’ve seen across B2B software at large is that vendors hide their pricing, forcing expensive discovery calls and negotiations that waste time and leave customers questioning whether they’re getting a good deal (and they’re often not). Even custom plans can be built and purchased right online.

Analytic Tools 111

Analytic Tools Customer Experience User Friction Events 111

UX Planet

FEBRUARY 1, 2024

Designing applications that address these specific pain points can set the stage for groundbreaking solutions. A broad survey of finance app users reveals a 50% dissatisfaction rate with current tools Problem Impact The absence of robust finance tools causes stress, hindering savings and economic growth.

Analytic Tools 96

Analytic Tools Data Visualization Research Software Reporting Tools 96

The Product Coalition

OCTOBER 21, 2019

Now, we are sharing the 10 best, proven sales techniques that real business owners and fruitful startups are utilizing to develop their brands. 10 proven sales techniques from top business owners and startups 1. whether you are selling multifaceted software and app or propelling a t-shirt printing enterprise.

Startups 60

Startups Data Visualization User Friction Enterprise 60

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

Feedback Software 87

Feedback Software Analytic Tools Research Software User Testing 87

Modus Create

FEBRUARY 16, 2022

38% of large enterprises plan to spend over $1 million on digital initiatives in 2022. After being disrupted by nimble, agile players for decades, large enterprises are fighting back with significant investments in digital initiatives. Executives in larger enterprises are more likely to understand the importance of digital initiatives.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Intercom, Inc.

OCTOBER 1, 2019

and “What tactics will my team use to win and retain customers?”. That is, they explain how the product can be used in a particular context (use case), what pain points the product will solve ( problems to be solved ), and why the person being pitched should care (persona). How will I implement new sales motions?”

Outbound 155

Outbound User Friction Demo Enterprise 155

The Product Coalition

FEBRUARY 11, 2023

The EDC is an autonomous body that promotes the cultivation of startups and entrepreneurial ideas. During my time in the EDC, I participated in startup brainstorming sessions. Get feedback from at least five customers, but many as possible. Steps in figuring out your target customer. Evaluate market traction.

User Testing 78

User Testing Research Software Feedback Software Strategy 78

The Product Coalition

AUGUST 25, 2020

The overlap of technological excellence and enterprise processes gives birth to new digital trends spanning different industries. It leaves a slight touch on almost all our everyday activities by changing how financial, retail, healthcare services, and enterprises operate today. none is left beyond the digital transformation impact.

Research Software 84

Research Software Feedback Software Consulting Artificial Inteligence 84

The Product Coalition

JANUARY 3, 2020

By 2025 there will be 21 billion IoT devices connected worldwide From using the right sensors, implementing the right IoT tools to provide insight into data, several IoT app development companies offer comprehensive services to global customers.

Analytic Tools 78

Analytic Tools Data Visualization Reporting Tools Artificial Inteligence 78

Lenny Rachitsky

JANUARY 25, 2024

Crossing the chasm requires selling to “pragmatist customers” who, unlike early adopters, will not buy on the basis of a vision. Create a compelling reason to buy by addressing a critical problem or pain point for customers.

Marketing 74

Marketing User Friction User Testing Generative AI 74

Userpilot

JANUARY 23, 2024

In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. TL;DR Product positioning is about defining your product’s place in the market to attract customers and enhance brand identity.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Usersnap

AUGUST 12, 2024

Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They offer detailed reporting and customizable survey questions , often with user-friendly interfaces.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Gainsight

JULY 27, 2022

SaaS brands are now leaning into product-led growth (PLG), using the product to continuously engage customers and drive more efficient acquisition, retention and expansion. It also allows brands to focus sales and success teams on the later stage of the customer journey to drive stickiness and enterprise-grade expansion.

Feedback Software 59

Feedback Software User Testing Customer Experience User Friction 59

Userpilot

NOVEMBER 17, 2021

is a leading enterprise organization powering top companies worldwide, including the BBC, Novartis, and Pfizer. 2,000+ customers. Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. But gaining acceptance from the market and acquiring customers is the bigger challenge. 5 products.

Customer Experience 83

Customer Experience User Friction Enterprise Inbound 83

Userpilot

JUNE 19, 2024

TL;DR A product manager (PM) is a professional who identifies customer needs and defines what a successful product looks like to the broader business objectives. A product manager (PM) is a professional who identifies customer needs and defines what a successful product looks like to the broader business objectives.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Guy

MAY 21, 2018

The big vision was clearly overwhelming – we wanted to change how customers interact on the site; we wanted to build the brand new structure to support a new type of customers, to build the internal admin functions to facilitate internal efficiency; and we wanted to holistically rethink everything to link all the above components.

User Friction 104

User Friction Customer Experience Vision Technical Review 104

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption. But how do you do that? Product management and leadership speakers.

Customer Experience 94

Customer Experience User Testing Customer Feedback Research Software 94

The Product Coalition

SEPTEMBER 4, 2020

Three years later I became a web application engineer at a startup that built software for military and private industries. From Startup to Enterprise A job at a startup means a lot of responsibility. Developers are Also our Customers We had conversations with the developers about their design challenges.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Userpilot

MARCH 8, 2022

In her classes, she teaches a structured and sustainable approach to continuous discovery that helps product teams infuse customer input into their daily product decisions. Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School.

Technical Advisors 107

Technical Advisors Product Research Analytic Tools User Testing 107

Lenny Rachitsky

FEBRUARY 20, 2024

It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. Nat Friedman (former CEO of GitHub) and Daniel Gross (former Y Combinator partner) are investing $100 million in a startup called Magic that’s looking to replace engineers. But you’re wrong. What are GPTs?

Data Visualization 138

Data Visualization ChatGPT Reporting Tools User Testing 138

Intercom, Inc.

MARCH 11, 2021

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. Great support is key for retention.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

The Product Coalition

MARCH 7, 2023

I try to keep an open mind and dig deeper if I come across an important desire or pain point for the user, even if it’s unrelated to my originally intended topic. If I hear a statement by the user that could warrant more clarity, I use the “What’s [blank] about it?” User interviews can sometimes be a weird experience.

User Testing 125

User Testing Customer Feedback Customer Experience Data Visualization 125

Userpilot

JULY 17, 2023

The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. Another way to structure teams is by customer journey stage , where a different team is responsible for one stage, like adoption.

Analytic Tools 77

Analytic Tools Feedback Software Research Software Product Research 77

Gainsight

SEPTEMBER 28, 2022

During a tech downturn, with enterprises cutting their subscription software budgets and VC funding drying up, SaaS businesses are increasingly shifting their strategic focus from growth to resilience. That means prioritizing core features and usability and not tacking on new features in a bid to draw in new customers with adjacent use cases.

Analytic Tools 52

Analytic Tools Feedback Software Roadmap Data Visualization 52

Userpilot

MARCH 15, 2022

They can be used when launching a new product into an existing market, expanding to new customers, or emerging markets. GTM strategies are important because they help you build and launch better products at the right time, reducing the chances of your startup failing. SaaS go-to-market plans can be used in several use cases.

Research Software 76

Research Software Strategy Customer Experience User Testing 76

Userpilot

NOVEMBER 22, 2022

A user segment is a distinct group of customers with specific shared needs, characteristics, or actions. A user persona is a fictional character whose characteristics and goals mimic those of your ideal customer. User segments are relatively high-level categorical classifications of groups of people.

User Testing 89

User Testing Research Software Customer Experience Feedback Software 89

Mind the Product

DECEMBER 11, 2017

Three years later I became a web application engineer at a startup that built software for military and private industries. From Startup to Enterprise. A job at a startup means a lot of responsibility. Developers are Also our Customers. We should build UI templates that work well for end users and developers.

Weak Development Team 90

Weak Development Team Systems Review Customer Experience Software Review 90

The Product Guy

SEPTEMBER 12, 2017

Whether you consider your user base in light of market research or user research, both of these kinds of researchers use the patterns they discover to form personas. User personas stand in for users throughout the design of your product. Each one has at least one goal and at least one pain point.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio: Product Management

JULY 14, 2021

As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. . What if something fails?

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Mixpanel

APRIL 27, 2022

Partho Ghosh calls himself “customer-obsessed.” PLG, of course, is the kind of growth strategy that only works when customers are finding value in your product, meaning it’s right in Ghosh’s wheelhouse—and it has been for the last several stops in his career as a product leader. Definitely.

Data Visualization 80

Data Visualization Customer Experience User Testing Customer Feedback 80

UX Studio: Product Management

JULY 9, 2021

After this point, our UX experts continue the process with product discovery, where we uncover the needs and pain points of your users. We work with companies of any size from many industries: Growing startups to well-known companies such as HBO, Google, Netflix, or the United Nations World Food Programme.

Research Software 52

Research Software UX User Testing Product Research 52

Intercom, Inc.

NOVEMBER 21, 2019

One of our mantras here at Intercom is that customer retention is the new conversion. In an era when more and more businesses adopt a subscription model, strong customer retention is the key to sustainable long-term growth and requires a laser-like focus. . How Jobs-to-be-Done unlocks customer empathy.

Customer Experience 34

Customer Experience User Testing Customer Feedback User Friction 34

Userpilot

JULY 9, 2024

Looking for the best customer experience management software to fuel growth and drive product adoption ? TL;DR Customer experience management software is a tool or suite of tools designed to help businesses manage, track, and optimize customer experiences. Do you want to manage customer lifecycle stages effectively?

Analytic Tools 76

Analytic Tools Feedback Software Research Software Reporting Tools 76