Userpilot

FEBRUARY 27, 2024

In-app event tracking reveals user preferences and interactions, guiding enhancements for better user experience and strategic alignment. These goals can be tracking conversions from trial to paid users and ensuring data collection is aligned with your success metrics. Doing so ensures your strategies align with customer preferences.

Analytic Tools 104

Analytic Tools Data Visualization Events Onboarding KPIs 104

Product Innovation Educators

APRIL 15, 2024

All of us need to know the principles that make transformations successful, and that is what we’ll takeaway from this discussion. Summary of some concepts discussed for product managers [2:41] What advice have you received that helped you think about how to have more successful influence in the organization?

User Testing 114

User Testing Product Management Product Manager Product Research 114

Product Innovation Educators

NOVEMBER 13, 2023

The key ingredients of a successful product management team Today we are talking about how to build a great product team that in turn will build great products customers love. Vidya founded Product Rebels, which teaches people hands-on ways to become stronger, customer-focused product managers.

Customer Experience 116

Customer Experience Leadership Healthcare Framework 116

Userpilot

APRIL 3, 2024

Truly think about it because it could be the difference between a successful product and not. Product-led innovation focuses on creating the best product for your customers. TL;DR Product-led innovation emphasizes improving the product to attract customers, reducing reliance on marketing for growth.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 97

Userpilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. Use analytics to monitor feature usage, spot behavior patterns , and identify what contributes to customer success. And where do you start?

Data Visualization 99

Data Visualization User Testing Customer Experience Analytic Tools 99

Userpilot

APRIL 9, 2024

Do you need it to support customer or employee onboarding processes? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. Are you looking for an onboarding solution for web or mobile apps? Are you after specific features to support your onboarding tasks? What’s your budget?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

The Product Coalition

AUGUST 8, 2023

This guide will provide you with the most essential tips to start your own business. A complete analysis of the market trends, your business plan, market situation, potential customers, competitors, and marketing strategies should be done to reduce the chances of business failure or any increased cost in the future.

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Banking Government Finance Naming 110

Userpilot

APRIL 3, 2024

A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support. Follow these 6 essential steps to create a resource center: Define the user personas of your product.

Feedback Software 100

Feedback Software Analytic Tools Research Software Data Visualization 100

ProductPlan

MARCH 21, 2024

Product leaders focus cross-functional teams on the right priorities by creating a concise product strategy that can quickly adapt to changing circumstances and deliver products customers want and need despite limited internal resources. They’re including AI in their product in a way that solves customer problems.

Reporting Tools 105

Reporting Tools Data Visualization Research Software Feedback Software 105

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. In this article, we dive deep into what a product marketing framework is and explore its essential components. In this article, we dive deep into what a product marketing framework is and explore its essential components.

Feedback Software 102

Feedback Software Research Software Analytic Tools Product Research 102

Userpilot

DECEMBER 12, 2023

TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. A successful roadmap should include information on UX vision , strategy, goals, themes, milestones, and a timeline. Based on that, you choose success metrics to track, including the UX team’s North Star metric. Let’s dive in!

Roadmap 102

Roadmap Customer Experience UX Product Research 102

Userpilot

FEBRUARY 25, 2024

Funnel tracking is like pulling back the curtain and seeing what your customer is doing. Sales funnels track lead conversion to customers, focusing on demo-to-trial and trial-to-paid stages, using conversion and churn rates. Marketing funnel The marketing funnel is about attracting and engaging potential customers with your brand.

Data Visualization 103

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 103

The Product Coalition

AUGUST 6, 2023

What you build is your product’s future, and following Product Development Stages is essential to create a customer-centered product, and also following these stages will help you create better, effective teamwork. How you develop, launch, and improve a product determines your success in the market.

Feedback Software 116

Feedback Software Development User Testing Customer Experience 116

Userpilot

DECEMBER 13, 2023

UX vision is a clear and inspiring statement that guides the long-term design strategy and keeps teams and stakeholders on the same page. Next, conduct customer and market research to identify opportunities for UX improvement , and use research findings and business goals to formulate the UX vision statement. Book the demo!

Research Software 97

Research Software Analytic Tools Feedback Software User Testing 97

Userpilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. Let’s look at the most essential metrics and tactics you can utilize to improve them. Four SaaS conversion rates are significant to focus on.

Analytic Tools 103

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 103

Userpilot

FEBRUARY 13, 2024

Akeneo's webinar highlights how optimizing Product Experience (PX) can significantly enhance profitability, efficiency, and customer loyalty. PM280 Group’s webinar emphasizes the importance of a strong team culture in enhancing product management leadership and team success. Watch how to use microsurveys in your SaaS.

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Webinar Data Visualization Analytic Tools Feedback Software 105

Userpilot

APRIL 16, 2024

Customer journey insights enable marketing, product, design, and customer success teams to make informed decisions and create better customer experiences. In this article, we explain: What customer journey insights are. How they are linked to customer journey analysis and customer journey mapping.

Data Visualization 102

Data Visualization Customer Feedback Analytic Tools Feedback Software 102

Userpilot

NOVEMBER 13, 2023

If you want loyal customers who keep coming back to your product or service, you need customer enablement. Instead, you also have to help customers get the maximum value from it. That’s exactly what effective customer enablement does – it helps customers get all the tools needed for successful product engagement.

Feedback Software 101

Feedback Software Data Visualization Analytic Tools User Testing 101

Gainsight

FEBRUARY 26, 2024

Well-defined customer touchpoints are the foundation of a strong digital experience with your product. As the SaaS industry evolves and gets more sophisticated, so do customer and user journeys along these touch points. Customer Journeys vs. Users Journeys Let’s start with the basics.

Customer Experience 52

Customer Experience Feedback Software User Testing Customer Feedback 52

Userpilot

NOVEMBER 5, 2023

Wondering how to scale customer success in SaaS and drive product growth ? If you’re a leading SaaS company, you know that growth is directly tied to helping customers achieve their desired outcomes. An effective customer success team can, thus, drive revenue growth, reduce churn, and increase customer satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

The Product Coalition

AUGUST 29, 2023

Empowering Product Managers with Data-Driven Strategies In the dynamic landscape of modern business, the role of a Product Manager has evolved beyond mere product delivery to orchestrating experiences that align seamlessly with both customer needs and overarching business goals.

Data Visualization 123

Data Visualization Customer Feedback Analytic Tools Artificial Inteligence 123

Sequent Learning

DECEMBER 20, 2023

A Guide on How to Become a Product Manager Introduction Are you passionate about leading product development, shaping strategies, and driving innovation? This guide will walk you through the key steps to kick-start your journey toward becoming a successful Product Manager.

Data Visualization 52

Data Visualization Certifications Product Management Product Manager 52

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. A well-crafted UX design increases customer satisfaction, improves user engagement, minimizes friction and churn, and improves customer retention. You can also use social proof to reassure users.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

The Product Coalition

JANUARY 25, 2024

Training these transactional chatbots to understand and fulfill user requests effectively is essential. Unlike general conversational chatbots that engage in open-ended conversations, Transactional chatbots are specialized in guiding conversations toward achieving a particular goal or completing a specific task efficiently.

Artificial Inteligence 141

Artificial Inteligence Reporting Tools Feedback Software Research Software 141

Userpilot

APRIL 22, 2024

It’s often done to guide product planning , enhance account expansion , and optimize self-serve customer support channels. Improve product road mapping : Instead of relying on assumptions about what’s important, feature analysis gives you concrete data on what customers value. Improve product road mapping.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Weak Development Team 90

Userpilot

DECEMBER 22, 2023

That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! Microcopy, on the other hand, uses simple instructional language to guide users and provide them with essential information. This leads to increased customer loyalty and builds trust.

Analytic Tools 104

Analytic Tools Feedback Software UX Data Visualization 104

The Product Coalition

JUNE 9, 2023

“The reason I’ve been able to be so financially successful is my focus has never, ever for one minute been money. The key is not to worry about being successful, but to instead work toward being significant — and the success will naturally follow. Contrary to popular belief, their primary purpose isn’t to guide the team.

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Roadmap Data Visualization Customer Experience User Testing 126

The Product Coalition

NOVEMBER 14, 2023

If your customer base ages with you, you’re Woolworth’s.” — Jeff Bezos Ever question the value of a product development lifecycle? It is then launched and made available to customers, growing and changing (larva/caterpillar) until it’s ready to scale (pupa/chrysalis). No successful product makes it to market without both.

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Feedback Software Roadmap Product Research User Testing 127

Userpilot

FEBRUARY 28, 2024

Building a customer path is a crucial step in getting a deeper understanding of user behavior. That’s because effective product engagement is only possible when you have enough context on the customer’s journey and can visualize the ways users interact with your software. How do you track each stage of your customer path?

Analytic Tools 101

Analytic Tools Data Visualization Customer Experience User Testing 101

The Product Manager Coach Blog

JANUARY 9, 2024

Although I strongly believe the role of product managers is indispensable to the success of a company, I also agree with Brian Chesky that product managers should be more strategic and active in what is often thought of as product marketing responsibilities, such as understanding market trends, customer needs, and the competitive landscape.

Analytic Tools 72

Analytic Tools Artificial Inteligence Feedback Software User Testing 72

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. A compelling product vision is a guiding light, providing direction and purpose to the development process.

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Vision Product Research User Testing Roadmap 130

The Product Coalition

DECEMBER 11, 2023

It was a successful product but not a smashing success. This lack of innovation made retaining customers and attracting new ones challenging. The company overlooked the product’s value and the utility it offered to customers. Essentially, they did not plan to generate sustainable business and product value.

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Roadmap Healthcare Reporting Tools Software Review 133

Userpilot

MARCH 18, 2024

Let’s explore how a new user activation dashboard works, look at the key metrics you need to include in it, and see how it can help you unlock ways to retain more customers. TL;DR User activation is essential for transitioning sign-ups to active users by achieving their first " Aha! What is user activation?

Data Visualization 99

Data Visualization Onboarding KPIs Dashboard Customer Experience 99

Userpilot

APRIL 19, 2024

From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. Sharper marketing messages, savvy product development strategies, and an intimate grasp of both prospective buyers and existing customers’ preferences and needs. The outcome?

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Userpilot

MARCH 25, 2024

Worry not, though, as our in-depth guide explores the best practices for designing this popular type of onboarding experience. TL;DR Product tours are in-app experiences that guide users through the main product features, usually when they start using it for the first time. We also show you a few good product tour software tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 9, 2023

You can also easily create in-app guides and customize them in the Visual Design Studio. The in-app guides included in the free plan are banners , lightboxes, tooltips , and walkthroughs. The free plan doesn’t include experimentation to test your guides. Segmentation is essential to gain actionable product insights.

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Data Visualization Software Review Analytic Tools Feedback Software 97

Lenny Rachitsky

MARCH 10, 2024

Real product managers are creators and are responsible for both value (ensuring the product meets customers’ needs) and viability (ensuring the product aligns with the business objectives). Evaluate advice based on context, considering the source’s background, company approach, and alignment with successful practices.

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CTO Coach Product Research Product Management Product Manager 87