Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Time was of the essence, and our message to the CS community would be key.

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Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

Analytic Tools 98

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Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? Gamification comes in many forms: you use a modal with a celebratory message, animations, badges, or more. In-app messaging is a great form of secondary onboarding. #7 Then you are in the right place!

Product Research 97

Product Research Onboarding KPIs Customer Experience Data Visualization 97

Userpilot

JANUARY 16, 2024

This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms. TL;DR A review funnel is a system that helps businesses manage customer feedback and increase chances of receiving positive reviews.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Systems Review 105

The Product Coalition

APRIL 22, 2021

so if that's the case, the information you’re hearing is likely fiction, or at best, inspired by real-world events. Instead, we audition product managers (and Designers too for that matter) in the same way actors are auditioned for a movie. So, without further ado, this is how we are hiring the world's best product team.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

Alchemer Mobile

JUNE 4, 2019

The mParticle platform helps mobile marketers, product managers, and data scientists seamlessly connect mobile data with the multitude of app services powering their growth initiatives. This helps product managers better understand where people are tapping and interacting with their app.

Feedback Software 240

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Userpilot

JULY 31, 2023

TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding. PMMs need the right tools to help them do their job: project management, team collaboration, customer feedback , analytics, and digital marketing.

Product Marketing 98

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Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. We have a wide range of user types, from marketers to engineers to product managers and more.

Data Visualization 101

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Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. Customer feedback is all the information and opinions that you get from your customers about their experiences with the product.

User Testing 98

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Userpilot

MAY 1, 2024

Positive Culture : The community should have a welcoming and inclusive atmosphere where all members feel valued and respected, enhancing communication with the target audience and encouraging brand loyalty. However, messaging platforms can be overwhelming and don’t promote deep discussions.

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Feedback Software Customer Feedback User Testing Customer Experience 102

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. We cover: Types of product features. Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps.

Data Visualization 105

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Alchemer Mobile

DECEMBER 21, 2022

The secret sauce here is not just targeting your ads or your messaging toward one demographic at a time, but finding ways to target even smaller combinations. Communicating with both through the same message does neither group any good. Keep your surveys targeted on a certain feature or event.

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Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Userpilot

FEBRUARY 24, 2023

In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. TL;DR Feedback loops consist of actions that involve collecting feedback and acting on it to solve customer pain points and add value to the product.

Product Research 98

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Userpilot

JANUARY 12, 2023

Keep reading to uncover product growth insights ! Behavioral segmentation is a strategy of grouping customers based on how they interact with your product or service. Common types of behavioral segmentation include product usage segmentation, time-based, and occasion-based segmentation, JTBDs-based segmentation, and more.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. What is product service management?

Data Visualization 98

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Userpilot

MARCH 9, 2023

We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. Segmentation is essential to gain actionable product insights.

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People-First Product Leadership

JANUARY 22, 2024

A 2023 study by Asana found that 88% of product managers feel stressed often or all the time. Often small stressful events fly under the radar, because they do not trigger the same response mechanisms that more obvious stress generates. Top that off with. Fortunately there are ways to fight back.

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Alchemer Mobile

DECEMBER 8, 2022

Ideally, the Love Percent is also a metric that can be tracked over time and over version history to gauge how incremental updates to the app impact the customer’s experience or used as a segmentation tool to message fans and critics in a different manner. When someone gives feedback (whether negative or positive), it’s critical to follow up.

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Customer Feedback User Testing Data Visualization Customer Experience 246

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88

Userpilot

MARCH 6, 2024

AI in In-App Messaging : Employing AI for in-app messaging to optimize message delivery and boost conversions. Interactive Guidance in Onboarding : Implementing interactive walkthroughs during onboarding to improve product adoption and conversions. Generating in-app messages with Userpilot.

Feedback Software 105

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Userpilot

APRIL 20, 2023

Improving product adoption is a pivotal part of any product manager’s job. To help with this, we’re going to unpack exactly what adoption is, break down the product adoption process, and show you techniques for boosting the adoption rate. Why is measuring product adoption important? Let’s go!

Analytic Tools 95

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 95

Userpilot

SEPTEMBER 14, 2023

If there’s one underappreciated – yet vital – task that product managers must get right, it’s user segmentation. You can gather data via product usage (i.e., feature and event tagging) or surveys. You can also use other forms of personalized messaging to boost engagement.

Customer Experience 105

Customer Experience Analytic Tools User Testing Feedback Software 105

Alchemer Mobile

JANUARY 23, 2020

But many marketers and product managers often use “emotion” and “sentiment” interchangeably, even though they are very different. Chemicals are released in our brains that make us feel positively or negatively about what’s happening in front of us. The best way to give your customers a positive, personalized experience?

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The Accidental Product Manager

MAY 23, 2022

Cigarette product managers see change coming and are trying to prepare Image Credit: Lacey Krusmark. Just imagine if you were a cigarette product manager. You are responsible for a product that is both addictive and reviled. Young people seem to getting the message and are less likely to start to use your products.

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Userpilot

APRIL 3, 2024

Embracing product-led growth starts with delivering clear, immediate value to users and ensuring they quickly reach the “ Aha! ” Analyze direct and indirect competitors’ successes and failures, refining your strategy to enhance your product’s market position. Tailor the customer journey with Userpilot.

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Analytic Tools Feedback Software Customer Experience Onboarding KPIs 104

PMLesson's Ace the PM Interview

MAY 5, 2020

So, what’s the difference between a Product Manager (PM) and a Product Marketing Manager (PMM)? Both Product Managers and Product Marketing Managers often work very closely together and share project ownership, they generally have different sets of responsibilities that require different skill sets.

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Userpilot

AUGUST 15, 2022

Examples of micro goals include understanding your audience, determining your product proposition and messaging , and improving your PQL conversion rate. Examples of macro goals include increasing product adoption , reducing churn, and product internationalization. Nailing product positioning and messaging.

Product Marketing 98

Product Marketing Feedback Software User Testing Marketing 98

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. This lets product managers and marketers track how users progress through each stage. Then, generate funnel reports showing how many users completed each event. Creating funnel events in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

APRIL 9, 2020

For product managers, it’s even more important because we intersect with different people in different scenarios every day with the ultimate goal of aligning the product to the customer and the business. . Form a high-level understanding of the alignment in your relationship (positive, negative, or neutral).

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Userpilot

NOVEMBER 21, 2022

Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. What is a product launch manager? Ready to dive in? Book the demo!

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Product launches Product Research User Testing Research Software 98

bpma ProductHub

JUNE 30, 2017

At an upcoming BPMA event on July 21, John Mansour will present a practitioner’s workshop event, titled “The Art of Writing High-Fidelity User Stories: Product Usability Starts Here!”. The target audience for this workshop are product managers, product owners, product designers and product marketing managers.

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Userpilot

OCTOBER 5, 2023

Stakeholders across the organization, including marketing , sales, product managers , customer success teams, finance, and senior leaders , monitor the CAC payback metric to optimize strategies and inform decision-making. You can target such users with upsell and cross-sell messages to prompt them to upgrade.

Feedback Software 105

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 105

Product Beautiful

AUGUST 24, 2016

As a product manager, you may view events as largely tactical and time-consuming endeavors. But the truth is that events aren’t just a sales and marketing tactic. They can and should be a strategic part of your market research—a way to glean feedback from your market as much as they are a place to push your message.

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Userpilot

NOVEMBER 26, 2023

Boosting and optimizing the conversion rate is vitally important for all product managers and savvy SaaS owners. Reverse path analysis puts you in a position to prevent churn before it's too late. Once you’ve identified friction points , you can use contextually relevant in-app messaging to optimize the experience.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

APRIL 28, 2023

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. You should also utilize product analytics to measure adoption. Event tracking switches the view. Ready to get started?

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Analytic Tools Feedback Software Framework Onboarding KPIs 98

Intercom, Inc.

JANUARY 27, 2022

In this episode of Inside Intercom, you’ll hear from: Nidhi Kamat , Product Manager. Lily Beauvilliers , Product Engineer. Nadine Mansour , Product Manager. Lu Borko , R&D Operations Manager. You can message us on Twitter or record a voice memo on your phone and send it to us on podcast@intercom.com.

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