Alchemer Mobile

FEBRUARY 18, 2021

While travel looks like it will remain relatively unpopular in the first half of 2021 due to COVID concerns, travel brands are gearing up for a surge of travelers in the second half of the year. Back in May of 2020, we dug into the mobile data to reveal changes in DAU (daily active users) across different industries.

Travel 230

Travel Feedback Software User Testing Strategy 230

Reveal

AUGUST 24, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Reveal Embedded Analytics. Banking : Deliver great benefits to customers and employees alike.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

The Product Coalition

OCTOBER 26, 2021

Four examples from the hospitality ?? I will, as usual, focus on the hospitality industry. How can hospitality businesses use the BMC to sustain long term growth after this crisis? Three hospitality companies had to innovate its business model to be continuously successful for the years ahead. the business.

Research Software 161

Research Software User Testing Feedback Software B2C 161

Reveal

AUGUST 31, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Reveal Embedded Analytics. Banking : Deliver great benefits to customers and employees alike.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

The Product Coalition

JULY 5, 2022

VR is mostly associated with gaming; however, it’s widely used in the automotive industry, education, retail, real estate, architecture, art, design, and other areas of human life. Leading hospitals and medical education institutions cooperate with healthcare software development companies in search of efficient VR solutions.

Healthcare 119

Healthcare Automotive Travel Transportation 119

The Accidental Product Manager

NOVEMBER 20, 2023

The About product managers were able to create one of the standout products of the pandemic due to a mix of research and manufacturing horsepower, industry connections and some good fortune. The liquid then traveled up the paper strip. However, these people didn’t want to have to go see a doctor or a hospital.

User Testing 73

User Testing Product Research Testing Government 73

The Product Coalition

JULY 19, 2022

For example, in the airline industry, we have upgrades for frequent travelers, or in the hospitality industry, we have upgraded hotel rooms or upgrade them to premium for car rentals. For example, in the Airline industry, we can Add a hotel or rent a car at the checkout instead of booking them separately.

User Friction 129

User Friction Customer Experience User Testing Customer Feedback 129

The Accidental Product Manager

JUNE 12, 2023

However, the arrival of the Covid-19 pandemic literally shut down the cruise industry – the boats didn’t leave port for over a year. Now that they have once again been granted permission to sail, how are their product managers going to go about finding ways to get their customers to come back and travel the high seas with them?

Reporting Tools 65

Reporting Tools Product Management Product Manager Product Research 65

TSIA

APRIL 16, 2020

Much like the current SARS-CoV-2 virus is affecting age groups differently, the business impact of this pandemic is also being felt differently across different segments of the technology industry.

Entertainment 52

Entertainment Travel Technology Management 52

Intercom, Inc.

MARCH 26, 2020

In addition to our temporary work-from-home policies, we suspended business travel and visitors to our offices beginning on March 5. We also donated all N95 masks we had on hand to local hospitals. We are conducting interviews and onboarding new employees remotely.

Customer Experience 192

Customer Experience Data Visualization Travel User Testing 192

TIBCO - Thought Leadership

OCTOBER 28, 2020

Suddenly, we are asked to travel less, attend fewer meetings, and limit business lunches. Another heavily impacted sector is the manufacturing industry, as orders are falling sharply or being canceled due to customers focusing their primary needs on other sectors. How to Adapt. On the other hand, retailers and distributors saw a 12.2%

Data Visualization 69

Data Visualization Telecommunications Transportation Analytic Tools 69

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. One of the worst hit by this is the travel industry. In the gaming industry, Esports (i.e.

User Testing 121

User Testing Product Research Research Software UX 121

The Product Coalition

MARCH 29, 2023

This type of pricing strategy is often used in industries such as travel, hospitality, and e-commerce, where prices can vary significantly based on market conditions.

Data Visualization 130

Data Visualization User Testing Software Review Customer Experience 130

UX Studio: Product Management

APRIL 3, 2018

Medical industries have started to use digital devices more and more, too. Taking you into games or travelling to nice places will draw the patient’s attention away from the reality of the unpleasant treatment. Jonathan O’Donnell has experimented on Amazon Echo to use it in a hospital to help inpatients. Amazon Echo products.

Healthcare 137

Healthcare Research Software Data Visualization UX 137

eG Innovations

FEBRUARY 15, 2022

Some verticals and segments strongly represented within the speaker list are also those in which eG Innovations is particularly strong and widely-deployed, such as: Healthcare: Royal Free London NHS Foundation Trust, BUPA, Great Ormond Street Hospital (GOSH). Manufacturing / Industry: Rolls Royce, Maersk, Shell.

Artificial Inteligence 52

Artificial Inteligence Healthcare Government Banking 52

Amplitude

MAY 27, 2020

As part of our goal to continue helping our community during these times, we wanted to share with you critical data, found below, on the state of digital products across industries and provide context on how businesses are responding to the changing winds. If you are interested in collaborating with us please write to press@amplitude.com.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

ProductPlan

NOVEMBER 25, 2020

It changed the way we work, learn, play, travel, and socialize. It catapulted some industries into dominance (video conferencing, food delivery) while decimating others (hospitality, tourism). This year conditioned us to the reality that industry, a nation, and even the world can change overnight.

Research Software 115

Research Software Product Management Product Manager Product Research 115

The Product Coalition

JUNE 11, 2020

Hospitals use connected thermometers to screen patients and staff. Many countries are relaxing lockdown, allowing people to travel back. IoT changes the way the healthcare industry facilitates with virtual assistants, medical sensors and smart medical wearables, we can ensure the safety of the population. billion by 2025.

Research Software 78

Research Software Healthcare Reporting Tools Data Visualization 78

Userpilot

JULY 27, 2023

There’s a huge amount of variation from one industry to the next. The travel and hospitality sector only retains just over half their customers at 55% – as you’d expect, with people shopping around for deals on flights and hotels. What’s a good customer retention rate for SaaS?

Product Research 88

Product Research Onboarding KPIs Customer Experience Data Visualization 88

Gainsight

JUNE 4, 2020

Some of our customers obviously were more impacted in their industries and saw declines in usage as well. . Technology companies and start-ups across Insurance, Education, Video Conferencing Tools, and similar industries. The use of Gainsight PX has gone up >45% the past 3 months. 0-50% usage increase for 40% of our customers.

Analytic Tools 52

Analytic Tools Customer Experience Customer Feedback Data Visualization 52

Modus Create

MARCH 14, 2023

In this post, we share 10 digital transformation examples from 10 industries. In fact, some of the most successful transformations have emerged in industries once considered aversive to change. The project, titled How to Travel Better , used the latest web technologies to create an interactive user experience.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

MARCH 20, 2020

City lockdowns, school closures, mass-gathering bans and forced social distancing – has sent several industries into contraction, and most companies expansion activities to a screeching halt. Expect a flurry of cancellation emails and failed payments soon.

Customer Experience 74

Customer Experience Onboarding KPIs Banking Travel 74

Gainsight

JUNE 23, 2020

They introduced me to a hospitality lawyer that would eventually help and guide me and my VP of Corporate Marketing, Lauren Sommers through the tough conversations we were about to face with our venue and hotels. We launched the website without a platform but we had 2 major goals at the top of mind: content and childlike joy. Resources.

Events 88

Events Feedback Software Technical Review Systems Review 88

The Product Coalition

OCTOBER 4, 2019

A New Industrial Revolution One of the major economic and social concerns of the past few decades has been that technology will eventually replace humans in the workplace. Many economists agree that the problem isn’t with a 21st Century industrial revolution itself, but with the speed of it. Who would Airbnb want to hire?

Customer Experience 60

Customer Experience User Testing Technology Branding 60

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. The term “business travel” might easily evoke images of a glittering world filled with business-class flights, expensive corporate dinners, luxury hotel stays, and various enjoyable activities.

Reporting Tools 108

Reporting Tools Travel Systems Review Data Visualization 108

Mironov Consulting

JUNE 28, 2018

Not just from surveys, or non-product researchers, or industry gurus, or data sheet copy.) Which industries bring in the most revenue per seat (and why?), For hospital software vendors, we might say ‘patient’ and ‘doctor’ and ‘member of software purchasing committee’ instead of ‘customer.’

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

SidsAvenue

FEBRUARY 11, 2014

Its our knowledge of the universe that capacities us to travel to Mars and Moon. The modern world we are living today started as an agriculture driven economy that was transformed into labor intensive economy, thanks to industrialization. Its our knowledge of Human brain that enriches the marketing practices of products.

Travel 40

Travel Education Product Research Research Software 40

Roy Madden

SEPTEMBER 6, 2022

Find out how Lufthansa Innovation Hub defines and interprets new macro-trends in travel and mobility tech. Lufthansa Innovation Hub is “reinventing the travel of tomorrow.” Tino and his team are on a mission to lead the way for how strategic intelligence is done in the travel industry. The short version.

Data Visualization 84

Data Visualization Research Software Reporting Tools Travel 84

Pragmatic Marketing

MAY 23, 2017

Before launching its new bike (the GenZe 2.0), company employees traveled to cities around the country to talk to people about how they were commuting today, where they were experiencing pain points and what they were trying to get done in their commutes. Some of these entities may embrace change, whereas others see mainly risk.

User Testing 70

User Testing Research Software Reporting Tools User Friction 70

Intercom, Inc.

FEBRUARY 4, 2021

The group of businesses works across industries from agri-tech to motor to SaaS, with the shared goal of finding environmentally positive solutions that deliver on both purpose and profit. Can you tell us a little bit how this works on an operational level and kind of what sort of industries you’ve had success working with?

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Business of Software Conference

MARCH 30, 2021

So the run in wasn’t super chill was going to get the flight, got on the flight was actually on the on the runway about to take off, had a call and my dad had gone into hospital and was having a heart bypass. And they were like, I don’t worry, it’s all fine. And at some point in the day your brain is full. Kirk Baillie.

Feedback Software 52

Feedback Software Weak Development Team Events Customer Experience 52

Roadmunk

OCTOBER 12, 2017

It varies widely based on what industry you’re in and what problem you’re solving. Data is really distributed and messy in healthcare systems and hospitals, but it’s still possible and companies are doing it. But then also look at public data sources. It might be ignored. Do you have that data yourself?

Artificial Inteligence 55

Artificial Inteligence Data Visualization Feedback Software Analytic Tools 55

Atlassian

MARCH 17, 2022

During the height of Covid, customer-service staffers in the cruise industry were under incredible pressure to reassure and help customers, while also navigating massive changes in their own lives. Let’s be blunt: of all the businesses damaged by the coronavirus pandemic, the cruise industry was arguably one of the worst hit.

Data Visualization 77

Data Visualization User Friction Customer Experience Roadmap 77

Roy Madden

OCTOBER 1, 2020

Find your next must-read industry newsletter. Where do you go when you’re hungry for curated insights in a specific industry? You get the best industry-specific news, without having to slog through social media to find insights on trends and competitors. . Stay up to date on the retail industry. Newsletters!

Airlines 106

Airlines User Testing Entertainment Finance 106

Gainsight

APRIL 29, 2019

I sat down with her at INDUSTRY EUROPE ‘19 to learn how all of us in product management can be more customer-centric. A: I was doing a big transformation in a healthcare company that sold to hospitals and doctors offices. Melissa Perri is on a mission to “help make product managers and their organizations awesome.” REGISTER NOW.

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14