Mixpanel

JUNE 17, 2020

We went for a lightweight strategy. We were also being picked up by media publications in those countries, which gave us the numbers necessary to say, “Okay, so we’re not going to have a global marketing strategy, we’re going to actively spend money only on countries where there’s already organic growth.”

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mironov Consulting

FEBRUARY 6, 2020

And I entirely reject gross revenue as a company-wide KPI. IMHO, setting gross revenue as a primary KPI encourages sloppy short-term thinking, whale hunting, and fictitious business cases. Yet it’s the first KPI proposed by many exec teams. 2] The Most Visible KPIs are from Consumer-Focused Companies. TTV: Time-To-Value.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

Note that depending on your product and its usage interval, you might have to change this) Retention: 3/7/14 Day Monetization: LTV; Daily revenue per user, units sold, discount rate, unit ASP How to setup your KPI dashboard(s): Once you have done all of the above setting up your dashboard is relatively simple.

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Userpilot

JANUARY 16, 2024

Use ChatGPT as a brainstorming partner for product ideas , feature ideas, product names, etc. Task ChatGPT with identifying and formulating the best pricing strategy for your industry. 3: Build a product pricing strategy Are you set to complete the next million-dollar product but have no idea how to price it?

ChatGPT 86

ChatGPT Data Visualization Onboarding KPIs Research Software 86

Userpilot

MAY 8, 2023

Let’s take a look at common challenges a SaaS business might face, along with the marketing and sales strategies that can help you overcome them. Product challenges Product health metrics are one of the most important KPI sets to track when running SaaS businesses.

Analytic Tools 92

Analytic Tools Research Software Data Visualization Onboarding KPIs 92

The Product Coalition

NOVEMBER 26, 2019

QA, but it didn’t fix the planning waterfall : Strategy? Management and business folk therefore still live very much in “waterfall world” where big projects are delivered according to well-defined, largely immutable strategies, roadmaps and project plans. Development ? Execution, which most companies still practice.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Mind the Product

SEPTEMBER 18, 2018

Instead of making one-dimensional decisions based on what the data, KPI or OKR says, they have the ability to integrate intuitive knowledge of how the organization thinks and feels into the decision at hand. Develop a clear strategy to getting things done because they know the internal (and external) landscapes.

Feedback Software 127

Feedback Software User Testing Customer Experience KPI 127

The Product Coalition

MARCH 15, 2020

Product strategy, discovery, and delivery: These are the three general dimensions for which product managers are responsible to optimize in a customer-centric organization. Product strategy exists outside the well defined guideposts of dual-track agile (a product discovery and delivery methodology).

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Userpilot

OCTOBER 26, 2023

These can be challenging to quantify in monetary terms and include improvements in internal business processes leading to increased productivity or improved customer service , to name just a couple. For ClearPoint Strategy , a good ROI sits at around 20%. Why is it important to calculate the ROI of a software system?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

Userpilot

FEBRUARY 29, 2024

In addition to this, Userpilot lets you create more nuanced customer segments with advanced filtering criteria like NPS scores, in-app user behavior , and survey responses to name a few. Rank and compare your top traffic sources and build an effective retention strategy around them. A KPI overview dashboard from Tableau.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

APRIL 19, 2022

Expansion MRR is the main KPI to track revenue growth you gain from current customers through upsells, add-ons, and cross-sells. The difference between upselling and cross-selling is in their names. Upselling is the strategy of persuading customers to purchase a similar product with premium features or additional resources.

Analytic Tools 86

Analytic Tools Onboarding KPIs User Testing Customer Experience 86

Gainsight

OCTOBER 14, 2020

Bessemer invests in beloved tech, including Twilio, Shopify, and DocuSign, while OpenView invests in household names, including DataDog, Calendly, and Expensify. How does WAPP as a KPI allow Monday.com to drive enhanced customer experiences? Bartlett is one of the original people who coined the phrase “product-led growth.”

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

The Product Coalition

JANUARY 5, 2021

For example, institute regular meetings with each stakeholder or have stakeholders name product ambassadors, who then act as “liaison officers” and train them accordingly. over a sustainable product development strategy. for example, ROI, cost savings, engagement, and other KPI?—?have more sales?—?over

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

ProductPlan

NOVEMBER 10, 2020

They may not have the appeal of a potential rocketship or the brand-name recognition of a unicorn. What worked when everyone knew your name doesn’t always fly when you’re becoming just another face in a growing crowd. Different socializing strategy. It has a direct relationship to the overarching corporate strategy.

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53

Gainsight

DECEMBER 14, 2020

Garin is the Insight Strategy Manager for Customer Operations and Strategy at Planview , a global leader in work and resource management (WRM). While working closely with Shlok Vaidya , Director of Customer Operations and Strategy, we saw the opportunity to scale customer success. Ashvin : That makes sense. Ashvin: I love it!

Data Visualization 52

Data Visualization Customer Feedback User Friction Customer Experience 52

Mixpanel

JUNE 10, 2020

This understanding of why we do what we do is core to our product strategy, and informs every decision we make. We will know this to be true when <measurable KPI that will signal change>. what the heck is a Roth IRA?), and make smart money moves (e.g. how can I get the highest interest rate on my savings?).

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Userpilot

MAY 17, 2022

Launch announcements are an integral part of any SaaS product release strategy because it helps create desire by preparing the market for your launch. The number of beta testers should be your primary KPI to measure. It starts with the customer's name, followed by a short story behind why Blissfully exists.

Research Software 91

Research Software Onboarding KPIs Product Research User Testing 91

Usersnap

SEPTEMBER 21, 2021

The most commonly used KPI for measuring customer satisfaction is the CSAT. Besides NPS, CES and CSAT, there is one more customer satisfaction related KPI that is relevant to businesses that are just starting out: product-market fit. Is (insert store) your closest (company name) location? What county do you currently reside in?

Customer Satisfaction 94

Customer Satisfaction User Testing Feedback Software Product Research 94

Amplitude

JANUARY 4, 2021

Most of the “don’ts” of data management strategy begin with one core mistake—putting too much onus on the “data” component and not enough on “management.”. Begin with a solid grasp of your North Star metric —the KPI that best indicates your business’s likelihood of success. Simply having data in huge quantities is not enough.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Government 52

Userpilot

JANUARY 17, 2023

As the name indicates, time to value (TTV) refers to the time it takes for a user to realize the expected value of your product. Return on investment (ROI) is the most famous KPI. Now that you know the importance of value realization, you might wonder how to track it. Return on investment.

Feedback Software 88

Feedback Software Research Software Onboarding KPIs Customer Experience 88

Gainsight

FEBRUARY 20, 2019

You may be thinking, “Product experience should be owned by product teams—after all, it’s in their name.” The responsibilities and metrics in a holistic PX strategy might look like this: Product: Manages a product development strategy and vision and creates enticing GTM strategies to drive feature adoption.

Customer Experience 45

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 45

Mixpanel

JULY 9, 2021

So you can imagine my delight when, after some time of using product analytics to monitor growth, it became apparent to me that applying event tracking for just about every key product indicator (KPI) I put together could create a whole new world of not just product analytics, but operations analytics.

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Startups 59

The Product Coalition

MARCH 21, 2019

Photo by Javier Allegue Barros on Unsplash “PM”ing your KPIs In Beyond Vanity Metrics , I issued a call to action to pick a KPI that is unmeasurable. Why are we doing feature [feature name]?” And this discussion has the added bonus of creating alignment and reenforcing the vision and strategy. I would ask.

Definition 60

Definition User Testing Product Research KPI 60

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. You also need to name KPIs for product people. 17 42 Rules to Lead by from the Man Who Defined Google’s Product Strategy.

Article 82

Article Feedback Software Research Software User Testing 82

PMLesson's Ace the PM Interview

JANUARY 12, 2022

These kinds of questions evaluate your ability to think and work through technical dependencies, product context, execution strategy, and impact on a team. How would you decide on a KPI in building a system, and how do you improve it? Program Sense : As the title suggests, another critical piece of the TPM role is managing programs.

Technical Review 52

Technical Review Feedback Software Onboarding KPIs Software Review 52

Andrew Chen

DECEMBER 18, 2017

Titles are the text that’ll be featured prominently in every tweet, Facebook share, and link – and people will refer to it by name. For a professional audience, at least, email is the only KPI I care about. Embrace the universal reader acquisition strategies for blogs. An email = a real channel. Just show up.

Blog 110

Blog Analytic Tools Research Software Feedback Software 110

Userpilot

NOVEMBER 11, 2020

By recording the user’s name as an Account Attribute, for example, it is possible to deliver a more personalized experience. SaaStock Remote 2020 attendees rated providing frictionless Sign Up Flow and Self Serve Onboarding as their most successful Product-Led Growth strategies. Account Attributes. Adjacent Users. Product-Led Growth.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Userpilot

JULY 29, 2020

A more subtle strategy than blanket price rises (which can always backfire and lead to increased churn) is to encourage users who are seeing the value to move up to higher pricing tiers where they can realize even more. It’s an internal KPI. That can be as simple as putting faces to names, like Balsamiq does here. Activation.

Onboarding KPIs 59

Onboarding KPIs Customer Experience Feedback Software User Testing 59

Userpilot

JULY 29, 2020

A more subtle strategy than blanket price rises (which can always backfire and lead to increased churn) is to encourage users who are seeing the value to move up to higher pricing tiers where they can realize even more. It’s an internal KPI. That can be as simple as putting faces to names, like Balsamiq does here. Activation.

Onboarding KPIs 52

Onboarding KPIs Customer Experience Feedback Software User Testing 52

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. But despite the fact that 81% of people believe data should drive decision making , it’s actually only the case less than one-quarter of the time.

Data Visualization 62

Data Visualization User Testing Customer Experience Customer Feedback 62

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. I don’t think Burbn is a household name. How do you know what your customers need and want?

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

JULY 29, 2020

A more subtle strategy than blanket price rises (which can always backfire and lead to increased churn) is to encourage users who are seeing the value to move up to higher pricing tiers where they can realize even more. It’s an internal KPI. That can be as simple as putting faces to names, like Balsamiq does here. Activation.

Onboarding KPIs 52

Onboarding KPIs Customer Experience Feedback Software User Testing 52

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

UX Studio

MARCH 11, 2024

My first question to you is how do you introduce yourself without your name or profession? You’re not expected to come up with the whole plan and the vision and the strategy that’s probably being done for you because you’re hired as a junior. Dan: That’s a tricky one. Like, an increased conversion rate here.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

JANUARY 16, 2023

Feature adoption rates are a key metric to consider in your overall product strategy. These are just a handful of benefits that you could reap by honing your user adoption strategy. Still, optimizing your activation strategies is always a goal that should be worked towards. Stage 3: Used. How to drive adoption with Userpilot.

Onboarding KPIs 85

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 85

Userpilot

APRIL 7, 2024

Conversion reports show the effectiveness of marketing strategies, and screen reports indicate the landing pages that users interact with the most. Tableau’s dashboards featuring KPI overview. Discover competitor's SEO , PPC, and other marketing strategies , then dig into insights that will provide a competitive edge.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Modus Create

MAY 20, 2020

In the ’60s, his first attempt at creating a supercomputer failed with huge financial losses – but undeterred, Watson went on to make IBM a household name. Most of the time the government decisions are political decisions, where the KPI is meant by elections and the only metric is electability. Why is success made of little failures?

Framework 98

Framework Data Visualization Agile Customer Experience 98