Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Top Rated Awards are based entirely on reviews and customer sentiment.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Johanna Rothman

APRIL 4, 2022

Technology gets old. Here's a story about how technology changes one day at a time and everything is okay—until it's not. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. I wait to make sure the new technology works and I think it will stick around.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

The Product HQ

FEBRUARY 1, 2023

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. Well, you’re in the right place.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Product Talk

MARCH 13, 2024

They received a lot of pushback from the engineers initially because it created complexities around code reviews, tech debt management, release processes, etc. The top diagram is how the team was structured to complete the technology transformation project mentioned earlier. Click the image to see a larger version.

Research Software 291

Research Software Weak Development Team Feedback Software User Testing 291

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product managers share several responsibilities and functions with technical product managers. This is a plus when coordinating with the technical team.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

The Product Coalition

SEPTEMBER 29, 2023

For instance, think of the tech giant, Microsoft. A few years ago, the company faced significant challenges due to role overlap. Technological evolution: New tools and systems can create confusion about responsibilities, especially when there’s an overlap of functions. Role dysfunction isn’t just a sophisticated term.

Technical Review 128

Technical Review Systems Review Document Article 128

bpma ProductHub

DECEMBER 28, 2017

Boston Women in Product 2017 Year in Review: By Emera Trujillo. Emera Trujillo is a senior product manager at MediaMath, a global technology company that is leading the movement to revolutionize traditional marketing. 2017 has been an exciting year for Boston Women in Product. By the numbers.

Technical Review 170

Technical Review Events Workshop Technology 170

The Product HQ

MAY 10, 2024

As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. Machine learning product managers play a major role in the advancement of machine learning technology. Keep on reading then.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

Product Innovation Educators

MAY 13, 2024

This article explores the fundamentals of portfolio management, its goals, and frameworks for structuring portfolios, and provides insights on aligning product innovation projects with organizational strategy. They can articulate how their projects contribute to the overall portfolio value and align with the organization’s strategy.

Customer Experience 95

Customer Experience Technical Review Research Software Product Research 95

Roman Pichler

DECEMBER 6, 2022

For example, the marketer has to create the marketing strategy, and the development teams have to design and build the product. For instance, the marketing strategy, the user experience (UX) design and technology choices have to align to successfully acquire new users, increase conversion, or meet another product goal.

Leadership 281

Leadership Technical Review Reporting Tools User Testing 281

The Product Guy

APRIL 9, 2019

Journey Into the World of Strategy. The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. After all, many product managers tend to treat a strategy as something that’s scared and driven top-down from the executive management level.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Modus Create

JUNE 23, 2021

There are two ways to talk about transformational leadership. . We can dive deep into the academic theory created by Bruce Avolio and Bernard Bass in 1991 and understand how it fits into the broader Full Range Leadership Model. . But first, let’s define transformational leadership. . What is Transformational Leadership?

Leadership 95

Leadership Technical Review Data Visualization Vision 95

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

People-First Product Leadership

MARCH 24, 2024

His people-first leadership approach lives on through his son who recognized his father’s skills and ability to lead by example. Share People-First Product Leadership Cultivating a culture of authenticity One begins to wonder when the the culture deck is 100+ pages and/or the whisper network is strong.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

People-First Product Leadership

OCTOBER 1, 2023

I’ve been at a number of product events recently where conversations turned to fractional work, joining or launching a startup, or simply taking time off due to a lack of opportunity in one’s current situation. For example, the increased accuracy of GPS or the development of LLMs, are both Technology Inflections.

Leadership 52

Leadership Data Visualization Technical Review ChatGPT 52

ProductPlan

FEBRUARY 9, 2024

Sticking to inflexible annual planning cycles can introduce significant challenges in the era of rapid technological advancements. The static nature of traditional product planning cycles fails to consider quickly-improving technologies and unforeseen changes in the market. Firstly, you want to review your product vision.

Data Visualization 104

Data Visualization Customer Feedback Feedback Software Analytic Tools 104

People-First Product Leadership

DECEMBER 4, 2023

Welcome back to creating your strategy stack. In Part 2, we dive into establishing your organization's strategy and goals. If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. Subscribe now What’s in a Strategy?

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. For me, two thoughts occurred. “We

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

TIBCO - Thought Leadership

APRIL 9, 2019

Innovative technology is the solution. But technology is also a challenge, as too many tools are inefficient and too few tools are incomplete. This combination of technologies can serve as the intelligent real-time brain guiding your digital nervous system so you can compete more effectively in today’s digital business world.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

Product Innovation Educators

MAY 22, 2023

Then when I heard his backstory in technology leadership roles at Xerox and Experian and the challenges he encountered with product roadmaps, I was eager to invite him to be a guest on this podcast. As the title of this episode conveys, our discussion will weave together topics for aligning customers’ needs and business strategy.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

The Basics of Product Management

JULY 21, 2020

Smart Glasses are the latest craze in the world of wearable tech. We will review each smart glass available today, including the newest entrant, Jio Glass. The right product strategy is necessary to make the smart glass product a success. How can an oil company pivot to technology? Reliance Jio Glass. Apple Glass.

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions. Sound familiar?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. How would she provide the right technical direction for the company? Brian: Super.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Innovatemap

MARCH 17, 2021

When I think about the many things that drew me to Innovatemap, the presence of women in leadership roles comes to mind immediately. I’ve been fortunate to work with countless technology companies in my career, and while I met with an incredible number of women executives, CEOs, marketers and more, I most often saw myself in a room among men.

Technical Review 111

Technical Review Reporting Tools Leadership Startups 111

PMLesson's Ace the PM Interview

DECEMBER 13, 2021

Employees routinely say that the best places to work are some of the big tech companies. To help figure out which internship program (and workplace more generally) is right for you, we created this list of the 8 best tech internships in 2022. Together, they contribute to the technical or business projects currently underway.

Technical Review 52

Technical Review Research Software Feedback Software Software Review 52

Alchemer Mobile

AUGUST 25, 2020

We’re seeing companies hire Chief Experience Officers and Chief Customer Officers to help lead innovation and strategy around the customer experience. With these new leadership roles comes a lot of organization-wide change. In 2020, PMs play a massive role in product strategy and determining the overall customer experience.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Roman Pichler

APRIL 19, 2017

Challenging situations are great opportunities to grow as a human being and by doing so, you increase your leadership power. Additionally, keep an eye on market developments, new trends and technologies, and the competition. As Superman puts it, “You are much stronger than you think you are. Trust me.”. Strengthen Your Expertise.

Leadership 165

Leadership Weak Development Team User Testing Product Research 165

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

ProductPlan

MARCH 13, 2024

I am deeply familiar with their common refrains of endless roadmap review meetings, repetitive PowerPoint presentations, and the strain of constant context shifting. Product teams are responsible for creating a strategy and explaining the “why” behind the product. Learning to pivot is not just a skill but a survival necessity.

Technical Review 104

Technical Review Data Visualization Customer Experience Product Research 104

BrainMates

MARCH 11, 2020

Your Product strategy is the most important long-term document you ever create for a Product. But before you can craft your Product strategy you need to know — what’s going on? What’s going on with your existing customers should be the first area you focus on in the strategy development process. What’s the business strategy?

Product Strategy 78

Product Strategy Strategy Development Technical Review 78

The Product HQ

MAY 10, 2024

Step 2: Become a Certified Technical Product Manager Many companies have their own internal training programs and certification processes. However, anyone pursuing a job as a project manager or a startup product manager will find it helpful to get certified in technical product management.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Agile Velocity

MAY 3, 2024

Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution. Agile Transformation Strategy In today’s fast-paced and ever-evolving business landscape, agility isn’t just a buzzword; it’s necessary for survival.

Agile 89

Agile Data Visualization Feedback Software Reporting Tools 89

Roman Pichler

JULY 20, 2016

Whenever you are faced with an agile, dynamic environment—be it that your product is young and is experiencing significant change or that the market is dynamic with new competitors or technologies introducing change, you should work with a goal-oriented product roadmap, sometimes also referred to as theme-based. 2 Do the Necessary Prep Work.

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Roadmap Agile Technical Review Weak Development Team 331

The Product Manager Coach Blog

MAY 7, 2024

These titles may sound similar, but they encompass different levels of organizational expertise and leadership. In this article, I will review the differences between the Staff Product Manager and the Senior Product Manager roles, helping you gain clarity and make an informed decision about your career path. Which one is right for you?

Product Management 52

Product Management Product Manager Data Visualization B2C 52

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. How frustrating would that be?

Framework 119

Framework Reporting Tools Technical Review Systems Review 119

Intercom, Inc.

FEBRUARY 26, 2018

It’s even harder if you don’t know all of the armies on the field, their strategies and weapons, or even who’s a friend and who’s a foe. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. Basic technology execution is becoming easier too.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Assess product strategy and adjust if necessary. What’s the meeting about?

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Weak Development Team Product Management Product Manager User Testing 267