Userpilot

MARCH 24, 2024

Here’s a user flow example depicting the user journey from login to successful credit card payment. For returning users, it leads them to the login screen. Keeping the login/ sign-up process intuitive reduces user frustration and motivates them to engage with the platform. Basic login/sign-up flow chart.

Data Visualization 101

Data Visualization Customer Feedback Analytic Tools User Testing 101

Product Management University

MAY 7, 2020

After the initial registration login, it wasn’t apparent where to go to login again. Whether it’s a simple question, a login issue or a personal email asking someone how they like the training, customers feel valued when their success is your top priority. Serious relief on my part! Annoyance averted!

Certifications 147

Certifications Customer Experience User Testing Travel 147

The Product Coalition

MAY 24, 2023

Any online casino games must have certain features, includes the following: Register & login Users can signup or login on your casino gaming platform using their social media account and email address. To begin playing casino games, users must able to login the gaming platform most securely.

Software Review 138

Software Review Development Technical Review Systems Review 138

Alchemer Mobile

SEPTEMBER 19, 2019

Apps that exclusively use a third-party or social login service (such as Facebook Login, Google Sign-In, Sign in with Twitter, Sign In with LinkedIn, Login with Amazon, or WeChat Login) to set up or authenticate the user’s primary account with the app must also offer Sign in with Apple as an equivalent option.”.

Technical Review 200

Technical Review Technology Product Marketing Marketing 200

Johanna Rothman

JUNE 13, 2022

Instead of writing about features such as “secure login,” you'd write about the problems the customers want you to solve. I'd rewrite “secure login” as “Secure customer data in search by creating a timeboxed login.” That's because no one ever wants to log in.

Roadmap 118

Roadmap Customer Feedback User Testing Customer Experience 118

Mixpanel

MAY 2, 2023

Build the complete user profile to get the widest user journey data Being able to marry post-login identified activity with pre-login anonymous activity (including channels users interact with even before your website) is the real secret sauce to getting a clear picture of the full user journey.

Data Visualization 111

Data Visualization Analytic Tools Customer Experience Customer Feedback 111

Intercom, Inc.

NOVEMBER 30, 2022

Defend your workspace with reCAPTCHA on the login page. Any unsuccessful login attempts will lead to teammates being asked to complete reCAPTCHA to verify their identity. . You can restrict or allow this permission on the Teammates Setting page. Our latest mobile SDK now supports our next-gen Messenger and tickets.

Customer Experience 104

Customer Experience User Testing Customer Feedback Data Visualization 104

ProductPlan

APRIL 25, 2024

For example, a university-wide online portal might have a login section on its sign-in page for the wider student body and faculty. Even more importantly, they may have to code switch often depending on their product to make the experience of both their internal and external stakeholders efficient.

Education 52

Education Research Software Analytic Tools Feedback Software 52

UX Planet

JANUARY 1, 2024

Example: A login screen Example Comprehension questions with example answers and learnings: What can a user achieve with this dialog? Person A: Log in Person B: Login Learning: The core task seems to be clear. Why is the “Login”-button orange? What steps are necessary to complete the dialog? The orange doesn’t make much sense.

User Testing 52

User Testing Customer Feedback Framework UX 52

The Product Coalition

APRIL 28, 2023

Try this prompt, for example: “You are the product manager of Facebook, write a Jira ticket with DOD to the login process for the platform” You might be reading this and thinking it’s pretty naive, but using it in your team while perfecting the prompts will save time.

ChatGPT 97

ChatGPT Reporting Tools Feedback Software Research Software 97

Userpilot

JULY 8, 2022

An example would be “complete the login process.” The happy path of a login process here illustrates what the process entails in reality. The definition of a feature in FDD is a bit wider and resembles user stories in other agile frameworks. They need to be broken into smaller tasks for the development teams to complete.

Feedback Software 97

Feedback Software Analytic Tools User Testing Customer Feedback 97

Userpilot

JANUARY 12, 2023

Engagement is a broad term referring to any action that your customers perform—from account logins to activities tied to specific business outcomes. As discussed earlier, pay more attention to the depth of usage than mere account logins. And there were a total of 8000 logins in Q1 2023. What is an engaged user in SaaS?

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Customer Feedback 97

Centercode

JANUARY 26, 2023

As your company and beta program grows, however, this approach can become confusing for your customers, who are trying to remember multiple logins, URLs, and processes. Your team needs to run a beta test, so you pull together a combination of tools, spreadsheets, and emails to get it done.

User Testing 52

User Testing Testing 52

TechEmpower - Product Management

JULY 24, 2023

Is it limited to login and Like buttons, or are you building a presence within the social networks themselves? How much member profile information do you need before allowing a user to register? Social Integration/Viral Outreach Is your application tied into any social networks? How tight is that integration?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Userpilot

OCTOBER 24, 2023

Segmenting users based on usage indicators such as their “last active” status, number of logins over a specific period, or their interaction with the onboarding process. So if there’s a drop in login frequency and session duration, for instance, you can discern if users might have trouble navigating your product.

Customer Experience 87

Customer Experience User Testing Customer Feedback Onboarding KPIs 87

Mind the Product

FEBRUARY 7, 2020

Leave login, a standard functionality, until later in the development process. By the time login has been built, you will have had weeks or months of additional touchpoints on your key innovative shipping feature. This will prioritize continuous feedback on the feature that brings the greatest business value to your company.

User Testing 141

User Testing Customer Experience Software Review Feedback Software 141

Alchemer Mobile

MAY 12, 2020

Login and account information. If there are frequent reports of customers having issues with logging in, facing logouts, resetting passwords, and your app not retaining login credentials, then these again deter customers from performing digital transactions.

Feedback Software 147

Feedback Software Reporting Tools User Testing Customer Experience 147

Alchemer Mobile

JULY 13, 2021

Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. What is product experience? It is a broader, more end-to-end view of user experience, which refers to specific interactions a person has within a product.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Userpilot

APRIL 22, 2024

For this, you can use tools (like Userpilot ) to measure product usage metrics like login frequency, feature utilization rate, and session duration. Monitor in-app customer behavior to identify at-risk customers Monitoring user behavior provides invaluable insights into which users are at risk of churn.

Analytic Tools 79

Analytic Tools Feedback Software Research Software Customer Experience 79

Mixpanel

JUNE 10, 2022

Simplify signups and logins. That means improving one of the most common sources of frustration: signup and login flows. The quicker a company can find these insights and better understand how its users behave and what they want out of a product, the quicker they will find success.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Analytic Tools 105

Userpilot

MAY 31, 2023

The total number of logins or active users during the same duration is the total number of times a user logins or is active regardless of whether they use that feature.

Onboarding KPIs 91

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 91

The Product Coalition

JANUARY 4, 2019

Utilizing user recordings to monitor the login screen permits you to see your users’ interaction–what steps they’re repeating, where they’re not succeeding to go down a particular path, and why they’re struggling. And if a new user isn’t able to login , you can guarantee higher churn rates. Freezes constantly” The Big Freeze!

Analytic Tools 64

Analytic Tools Technical Review Data Visualization Customer Experience 64

The Product Coalition

MAY 10, 2019

Some might be negligible, others can indicate a bigger underlying issue in usability and/or performance For example, why would a user, new or returning, go from the Shop s creen to the Login screen? For example, let’s take a look at the Login and Payment screens which are highly trafficked by users. Are any journeys ending in a crash?

Analytic Tools 76

Analytic Tools Customer Experience Customer Feedback Data Visualization 76

Usersnap

JULY 3, 2023

Sample 1: Web application login Issue Title : Unable to login to the website Environment : Google Chrome, Version 93.0.4577.82 Steps to Reproduce : Open the website: [link] Click on the “Login” button. Click the “Login” button. Enter valid credentials (username: myusername, password: mypassword).

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Usersnap

NOVEMBER 10, 2023

For example, adding the social login capability will allow you the flexibility of SSO, where you don’t have to remember an extra set of login credentials. Using the same example, adding the social login will help reduce the drop-offs during registration and increase our user acquisition rate by 15%.

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

Userpilot

FEBRUARY 8, 2021

Is the activity log your primary resource by focusing on logins and in-app time? Segmenting customers by their product usage helps reveal the correlation between their behavior (login frequency, actions taken, feature usage, etc.) The one thing you want to avoid is only segmenting based on in-app time and login frequency.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

The Product Coalition

DECEMBER 7, 2018

Login issues It’s a twofold reason that people don’t want to give out their personal details: 1) fear of identities being stolen, and 2) it’s annoying to enter all your details. But that means that logging into a new app should be simple and painless, from both the initial onboarding and login every time thereafter.

Customer Experience 60

Customer Experience Customer Feedback Data Visualization User Experience 60

Userpilot

APRIL 7, 2021

The most common mistakes companies make in measuring user engagement are attributing daily active users with only their login frequency. This might be multiple logins but very little session time. Cohorts are a useful tool for comparing various feature usage metrics to even onboarding and general metrics like logins and time in-app.

Onboarding KPIs 71

Onboarding KPIs User Testing Customer Experience Customer Feedback 71

Roman Pichler

DECEMBER 1, 2020

In figure 1, the key result “daily active users are up by 20%” becomes an objective with two new key results, “add feature alpha” and “implement auto login” thereby connecting the two OKRs. Figure 1: Sample, cascading OKRs.

Product Management 156

Product Management Product Manager Management Management 156

Usersnap

OCTOBER 3, 2023

For example, tracking new user installations, sign-ups, and logins helps understand user interest and enhance the product. Success criteria are set for tasks, e.g., login attempts, retries, to measure effectiveness and efficiency. Adoption Adoption assesses user integration through metrics like sign-ups and feature use.

Customer Experience 59

Customer Experience Customer Feedback User Experience User Testing 59

Userpilot

FEBRUARY 14, 2024

When you click on the Salesforce integration, you will be taken to the Salesforce login page and back to Userpilot as soon as you enter your credentials. After logging in, head over to the Integrations page, which you can find by clicking on Configure at the bottom of the sidebar menu. Userpilot third-party integrations.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Customer Experience 94

Intercom, Inc.

FEBRUARY 11, 2020

But ensure you set a threshold that avoid counting logins or app opens alone, because briefly opening your product seldom provides value. For consumer products, value will be tied to usage.

Customer Experience 282

Customer Experience Onboarding KPIs Differentiation B2B 282

Antwak Blog

FEBRUARY 25, 2021

Each worker needs their login for each application and program. Having separate logins for each staff member will assist you with minimizing attack fronts. In case of a calamity (frequently a cyberattack), you should have your data backed up to keep away from loss of data and real financial crunch. Employees personal credentials.

Software Review 52

Software Review Systems Review Messaging Education 52

Antwak Blog

FEBRUARY 25, 2021

Each worker needs their login for each application and program. Having separate logins for each staff member will assist you with minimizing attack fronts. In case of a calamity (frequently a cyberattack), you should have your data backed up to keep away from loss of . data and real financial crunch. Employees personal credentials .

Software Review 52

Software Review Systems Review Messaging Education 52

Alty

JULY 4, 2017

Review your app login page. Similarly, you should put a little effort into disguising the login page you use to access your app’s administrative pages. Spash pages with obvious URLs (“www.myapp.com/login,” for example) are like the house on Main Street: They make it all too easy for hackers to come knocking.

Software Review 63

Software Review Customer Experience Data Visualization User Testing 63

Alchemer Mobile

MARCH 26, 2021

Perhaps you’re looking for feedback on a specific product feature like login or the mobile order and pay experience. As we established above, your customers expect you to ask them for feedback, so there is a massive opportunity to essentially have an insurance policy on your roadmap, and to ultimately improve their experience.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

OCTOBER 27, 2020

the name fields could be combined but that’s nitpicking Verify my email address Login The whole process took under 5 minutes. It didn’t even ask for an organisation or phone number (quietly impressed). The process overall was: Simple registration form (5 fields)?—? I clicked Getting Started and found my Sandbox API Key.

Software Review 151

Software Review Research Software Technical Review Naming 151