Userpilot

MARCH 12, 2024

Application usage data often tracks login attempts, permission or role changes, and data access. By closely monitoring this data, you can identify suspicious login attempts or locations and other security threats. Even if an employee’s login credentials are compromised, the extra layer of security is unlikely to be.

Analytic Tools 102

Analytic Tools Feedback Software Customer Feedback Data Visualization 102

Intercom, Inc.

JULY 15, 2022

Secure your teammate logins with 2FA, SSO, or SAML. While Intercom does support plain login and password, we highly recommend adding extra layers of security to that, either via two-factor authentication, Google SSO, or SAML , if you’re an Enterprise customer. Key takeaway: Strengthen your login security in Settings.

Data Visualization 118

Data Visualization User Testing Customer Feedback Software Review 118

The Product Coalition

APRIL 25, 2022

Web 3 backend platform For the last step of Web 3 login wallet integration, a Web 3 backend platform will be used. Web 3 login wallet Based on the size of Metaverse’s user base, there is a variety of Web 3 login and Web 3 authentication options to choose from. Now let us add the blockchain features, the Web 3 wallet login.

Download 127

Download User Testing Naming Customer Experience 127

The Product Coalition

MAY 31, 2022

Being able to login to work from anywhere?—?and Seamless login: When it comes to the most convenient way to login, I always ask myself, can this person login to their app with a coffee in their hand while walking? Or better yet, is the login required?—?a and in some cases, anytime?—?was

Analytic Tools 163

Analytic Tools Research Software Data Visualization Reporting Tools 163

Userpilot

MARCH 24, 2024

Here’s a user flow example depicting the user journey from login to successful credit card payment. For returning users, it leads them to the login screen. Keeping the login/ sign-up process intuitive reduces user frustration and motivates them to engage with the platform. Basic login/sign-up flow chart.

Data Visualization 103

Data Visualization Customer Feedback Analytic Tools User Testing 103

Product Management University

MAY 7, 2020

After the initial registration login, it wasn’t apparent where to go to login again. Whether it’s a simple question, a login issue or a personal email asking someone how they like the training, customers feel valued when their success is your top priority. Serious relief on my part! Annoyance averted!

Certifications 147

Certifications Customer Experience User Testing Travel 147

Alchemer Mobile

NOVEMBER 22, 2022

One of the strongest points of an app is to have real-time interactions with your customers, without the use of individual login. Keep it short, explain why you need the details you are soliciting, do not force users to sign up and remember allowing social media login. Common reasons why people uninstall apps. Too many notifications.

Analytic Tools 246

Analytic Tools Feedback Software User Testing Customer Feedback 246

The Product Coalition

MAY 24, 2023

Any online casino games must have certain features, includes the following: Register & login Users can signup or login on your casino gaming platform using their social media account and email address. To begin playing casino games, users must able to login the gaming platform most securely.

Software Review 142

Software Review Development Technical Review Systems Review 142

Alchemer Mobile

SEPTEMBER 19, 2019

Apps that exclusively use a third-party or social login service (such as Facebook Login, Google Sign-In, Sign in with Twitter, Sign In with LinkedIn, Login with Amazon, or WeChat Login) to set up or authenticate the user’s primary account with the app must also offer Sign in with Apple as an equivalent option.”.

Technical Review 200

Technical Review Technology Product Marketing Marketing 200

Bryce York

MARCH 19, 2015

It’s an excellent breakdown of the process GoSquared went through in order to design their new login experience. Check it out here — GoSquared Login Screen Design Flow. I came across this article today and couldn’t help but share it with you.

UX 40

UX Article Customer Experience User Experience 40

The Product Coalition

MARCH 22, 2021

Login request: Now, the user requests to login to the portal using singing keys. Request forwarded: The login request is sent to the server for further verification. Identity verification: The server responds to the login request after verifying that the identity exists in the Registry Smart Contract.

Technology 135

Technology Healthcare Data Visualization Customer Experience 135

Alchemer Mobile

JULY 21, 2020

When Advantis Credit Union surveyed mobile users using Apptentive, they quickly uncovered a disconnect between their member’s expectations, and what was being delivered for the login process when trying to quickly access balance info.

Feedback Software 130

Feedback Software Product Research Roadmap Customer Feedback 130

Userpilot

SEPTEMBER 15, 2022

With an SSO, a user can log in to multiple apps with one login credential, thereby saving them time and energy. Miro is an example of a company expanding its SSO options and helping users save login time. For example, instead of saying “Sign In,” say “Login.” Your login page is an extension of your brand. Source: Miro.

Customer Experience 83

Customer Experience User Testing Data Visualization User Friction 83

Johanna Rothman

JUNE 13, 2022

Instead of writing about features such as “secure login,” you'd write about the problems the customers want you to solve. I'd rewrite “secure login” as “Secure customer data in search by creating a timeboxed login.” That's because no one ever wants to log in.

Roadmap 118

Roadmap Customer Feedback User Testing Customer Experience 118

Mixpanel

MAY 2, 2023

Build the complete user profile to get the widest user journey data Being able to marry post-login identified activity with pre-login anonymous activity (including channels users interact with even before your website) is the real secret sauce to getting a clear picture of the full user journey.

Data Visualization 111

Data Visualization Analytic Tools Customer Experience Customer Feedback 111

ProductPlan

APRIL 25, 2024

For example, a university-wide online portal might have a login section on its sign-in page for the wider student body and faculty. Even more importantly, they may have to code switch often depending on their product to make the experience of both their internal and external stakeholders efficient.

Education 52

Education Research Software Analytic Tools Feedback Software 52

eG Innovations

JUNE 7, 2022

Many freeware and entry-level tools are woefully inadequate in this area, failing to even record logins to the monitoring platform let alone configuration changes made to how monitoring is performed or what is to be monitored. Auditing of Logins to the Monitoring Platform. the exact time of login. the exact time of login.

Reporting Tools 52

Reporting Tools Data Visualization Systems Review Software Review 52

The Product Coalition

OCTOBER 20, 2022

Don’t just rely on overall logins. It’s important to measure the login frequency of the user logins. Few things to be cautious about when looking at product success metrics and not to fall in to a trap Revenue by itself is not a good indicator of success. By the time revenue reflects the problem it will be too late.

Customer Feedback 78

Customer Feedback Download Customer Experience Customer Satisfaction 78

Intercom, Inc.

NOVEMBER 30, 2022

Defend your workspace with reCAPTCHA on the login page. Any unsuccessful login attempts will lead to teammates being asked to complete reCAPTCHA to verify their identity. . You can restrict or allow this permission on the Teammates Setting page. Our latest mobile SDK now supports our next-gen Messenger and tickets.

Customer Experience 104

Customer Experience User Testing Customer Feedback Data Visualization 104

UX Planet

JANUARY 1, 2024

Example: A login screen Example Comprehension questions with example answers and learnings: What can a user achieve with this dialog? Person A: Log in Person B: Login Learning: The core task seems to be clear. Why is the “Login”-button orange? What steps are necessary to complete the dialog? The orange doesn’t make much sense.

User Testing 52

User Testing Customer Feedback Framework UX 52

The Product Coalition

APRIL 28, 2023

Try this prompt, for example: “You are the product manager of Facebook, write a Jira ticket with DOD to the login process for the platform” You might be reading this and thinking it’s pretty naive, but using it in your team while perfecting the prompts will save time.

ChatGPT 97

ChatGPT Reporting Tools Feedback Software Research Software 97

Userpilot

JULY 8, 2022

An example would be “complete the login process.” The happy path of a login process here illustrates what the process entails in reality. The definition of a feature in FDD is a bit wider and resembles user stories in other agile frameworks. They need to be broken into smaller tasks for the development teams to complete.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

JANUARY 12, 2023

Engagement is a broad term referring to any action that your customers perform—from account logins to activities tied to specific business outcomes. As discussed earlier, pay more attention to the depth of usage than mere account logins. And there were a total of 8000 logins in Q1 2023. What is an engaged user in SaaS?

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Userpilot

OCTOBER 24, 2023

Segmenting users based on usage indicators such as their “last active” status, number of logins over a specific period, or their interaction with the onboarding process. So if there’s a drop in login frequency and session duration, for instance, you can discern if users might have trouble navigating your product.

Customer Experience 92

Customer Experience User Testing Customer Feedback Onboarding KPIs 92

The Product Coalition

JULY 21, 2022

A crypto wallet login is much like a Facebook account, except that you have full control over all your data. Using an Ethereum address provides a single login across secure, censorship-resistant, and anonymous platforms. They can interact with other blockchain apps and decide who can see their data. What is Web3’s importance?

Research Software 164

Research Software Banking Vision User Testing 164

Centercode

JANUARY 26, 2023

As your company and beta program grows, however, this approach can become confusing for your customers, who are trying to remember multiple logins, URLs, and processes. Your team needs to run a beta test, so you pull together a combination of tools, spreadsheets, and emails to get it done.

User Testing 52

User Testing Testing 52

Userpilot

OCTOBER 25, 2023

You could define active users based on their last login date, which features they engage with, or how often they use the product. There are plenty of data points you can use to measure how many people are inactive such as their most recent login date, how much money they spend, or how often they interact with a specific feature.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Data Visualization 98

TechEmpower - Product Management

JULY 24, 2023

Is it limited to login and Like buttons, or are you building a presence within the social networks themselves? How much member profile information do you need before allowing a user to register? Social Integration/Viral Outreach Is your application tied into any social networks? How tight is that integration?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Mind the Product

FEBRUARY 7, 2020

Leave login, a standard functionality, until later in the development process. By the time login has been built, you will have had weeks or months of additional touchpoints on your key innovative shipping feature. This will prioritize continuous feedback on the feature that brings the greatest business value to your company.

User Testing 143

User Testing Customer Experience Software Review Feedback Software 143

Userpilot

APRIL 22, 2024

For this, you can use tools (like Userpilot ) to measure product usage metrics like login frequency, feature utilization rate, and session duration. Monitor in-app customer behavior to identify at-risk customers Monitoring user behavior provides invaluable insights into which users are at risk of churn.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Customer Experience 83

Alchemer Mobile

MAY 12, 2020

Login and account information. If there are frequent reports of customers having issues with logging in, facing logouts, resetting passwords, and your app not retaining login credentials, then these again deter customers from performing digital transactions.

Feedback Software 147

Feedback Software Reporting Tools User Testing Customer Experience 147

Alchemer Mobile

JULY 13, 2021

Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. What is product experience? It is a broader, more end-to-end view of user experience, which refers to specific interactions a person has within a product.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Mixpanel

JUNE 10, 2022

Simplify signups and logins. That means improving one of the most common sources of frustration: signup and login flows. The quicker a company can find these insights and better understand how its users behave and what they want out of a product, the quicker they will find success.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Analytic Tools 105

Alchemer Mobile

JULY 29, 2021

Perhaps you’re looking for feedback on a specific product feature like login or the mobile order and pay experience. To answer these questions and more, you must start by asking yourself two questions: What do I want feedback on? What kind of feedback do I want? For example, do you want strictly quantitative feedback like NPS?

Feedback Software 246

Feedback Software User Testing Customer Feedback Research Software 246

The Product Coalition

JUNE 13, 2022

Single Sign-On (SSO) By managing multiple access through the SSO options, test management tool’s SSO features help you to certify users in their systems while not having a desire to enter more login credentials. Choose from a various SAML services and integrate them with your test management tool sub-domain.

Reporting Tools 112

Reporting Tools User Testing Product Research Testing 112

Mind the Product

OCTOBER 25, 2018

The elements that have become less prominently visible in the light design are also clicked on less: Categories , Logins , Signups and Searches all dropped. Because if we checked for statistical significance, then the percentage changes in Logins , Signups and Searches were not significant and therefore should be considered the same.

Customer Experience 155

Customer Experience User Testing Product Research Software Review 155

Userpilot

MAY 31, 2023

The total number of logins or active users during the same duration is the total number of times a user logins or is active regardless of whether they use that feature.

Onboarding KPIs 95

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 95