article thumbnail

How a Well-designed Mobile App can Eliminate the Stress of Travel

Alchemer Mobile

Picture this: You’re sprinting through the maze-like airport as the airline calls your name over the intercom. If you’re a travel brand developing an app for your airline, hotel, rideshare, etc. Here are some key ways travel apps can deliver a stress-free travel experience for their customers.

article thumbnail

How to use in-app messaging to retain your best customers

Intercom, Inc.

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. Here, we take a deep dive on in-app messaging – defining exactly what it is and how to make it work best for your customers. What is in-app messaging?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Build a Successful Travel Service and Win Customer’s Heart

The Product Coalition

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 In the past, people used to plan their trips through travel agencies?—?but What do these travel startups share? With more than 100k flights, 1.5

article thumbnail

Dark Patterns: The Dark Side of UX

UX Planet

Instead of a simple email saying, “Let’s connect on LinkedIn,” users’ contacts received multiple follow-up emails, giving the impression that the messages came directly from the users themselves. However, here’s the catch: the question is actually related to buying travel insurance. Well, it didn’t go as planned. on June 29, 2023.

UX 73
article thumbnail

Why 36% is the magic number: Finding the right amount of text in mobile apps

Intercom, Inc.

Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Text introduces us to each app, starting with its name, and text guides us to how apps work and what value they provide, from instructions and inputs to settings and disclaimers. of the screen.

article thumbnail

Traxo uses productboard to unite the world’s travel data

ProductBoard

And when it’s time for preparing final launch materials, Traxo uses the user feedback they’ve categorized in productboard to improve feature naming, documentation, and messaging. “As When he came aboard, he was already well versed in making product decisions based on data from surveys, user research, and conversations with prospects.

Travel 40
article thumbnail

Successful Team Building Methods from the btrax Hawaii Retreat

freshtrax

Each member received a welcome bag containing vitamin C powder, anti-sickness medicine, hand cream, and a personal message card from CEO Brandon. This small but thoughtful gift made the team members smile after their long day of travel. At btrax, there has been a tradition of giving a short message like ‘You are awesome!’