Alchemer Mobile

DECEMBER 21, 2022

During the webinar, we answered a few of your questions, but did not have time to cover all of the questions that came in. Keep reading to learn the answers to those questions and more. If you have additional questions about panels, please get in touch. The webinar is available on-demand on the Panel Services page.

Reporting Tools 130

Reporting Tools Data Visualization Webinar Product Research 130

ProductPlan

JANUARY 11, 2024

Goal-Question-Metrics (GQMs) is a strategic framework used to define goals, ask relevant questions, and improve metrics. In addition to a goal, GQMs encourage teams to ask meaningful, thought-provoking questions. If you’re lucky enough and ask the right questions, you may be able to address several metrics at once.

Analytic Tools 87

Analytic Tools Customer Feedback Framework Customer Experience 87

Alchemer Mobile

MAY 4, 2021

So, if NPS isn’t always the most effective survey, what are some other questions you can ask your app customers? Here are several common use cases for surveys within the mobile experience and then questions you can ask to support those. These questions can help uncover bugs you might have missed in the QA process.

Product Research 246

Product Research Feedback Software Data Visualization Onboarding KPIs 246

The Product Coalition

JUNE 21, 2023

This is where using metrics come into play, because without metrics — not being able to answer the before mentioned questions are how many miss performance targets when they launch products. WHAT ARE THE QUESTIONS? I sometimes get asked questions like: “?? ??? ???? ? ???? ?? ??? ???? ????????? ???? ??????? ?? ?????? ??????”

Data Visualization 96

Data Visualization Customer Experience Customer Feedback Analytic Tools 96

Mind the Product

AUGUST 10, 2023

Caroline Clark, Founder of Product Karma shares four questions to ask yourself when you're stuck in a rut in product management. Read more » The post 4 coaching questions that every product manager should ask when stuck appeared first on Mind the Product.

Product Management 159

Product Management Product Manager Management Management 159

Alchemer Mobile

OCTOBER 13, 2020

These are questions you can only answer by looking at the individuality of each customer: What do they care about in your product? Here are five types of survey questions to ask to better understand customer emotion and sentiment, and lay the groundwork for a competitive advantage through a comprehensive understanding of your customers.

Product Research 246

Product Research User Testing Customer Feedback Customer Experience 246

Mind the Product

FEBRUARY 7, 2022

Got questions about your product career? Here you’ll find exclusive answers from Susana Lopes, Director of Product at Onfido, to five product management career questions. The questions What product management roles can be done part time? Read more » The post Got questions about your product career?

Product Management 149

Product Management Product Manager Management Management 149

Intercom, Inc.

MARCH 2, 2021

But when it comes to customer support, all of your great product knowledge and technical skills will go to waste if you’re answering the wrong question. Sometimes, the biggest challenge comes from the fact that the customer’s initial question isn’t always crystal clear, and we often don’t have the full picture right away.

Customer Experience 248

Customer Experience Customer Feedback Data Visualization Artificial Inteligence 248

The Product Coalition

OCTOBER 3, 2023

The Essential Questions That Lead To A Great Product Roadmap “The question ‘Why?’ This client was known for asking questions that were off-the-chart challenging. There wasn’t a question I had not prepared for. I ran through the roadmap for the product, fielding all the questions and handling them like a pro.

Roadmap 120

Roadmap Product Research User Testing Customer Feedback 120

NextBigWhat

DECEMBER 15, 2023

Well, we at NextBigWhat have 5 ‘fundamental’ questions to Bhavish and his team. Considering that the demo showed programming capabilities, and this was not referenced as part of the specialized training, one would assume that an open-source model or […] The post Krutrim AI: 5 Questions appeared first on nextbigwhat.

Demo 64

Demo Product Management Product Manager Management 64

Piyanka Jain

JANUARY 20, 2022

Key Questions to ask your data?—?2022 You might also have various questions relating to your revenue, operational success, and nuances that are impacting your business significantly. Your analytics resources may not be equipped to answer all of your questions.

Startups 150

Startups 150

The Product Coalition

MAY 11, 2023

Goal-Question-Metrics (GQMs): A Holistic Alternative to Objectives and Key Results (OKRs) GQM’s approach is to ask wide-ranging questions about a Goal. GQM Use in Ancient Times On a recent product requirements document, I laid out measures of success using an old favorite: Goal-Question-Metric (GQM).

Technical Review 146

Technical Review Research Software Construction Startups 146

Userpilot

JANUARY 9, 2024

The Single Ease Question (SEQ) can be your key to understanding usability. TL;DR A Single Ease Question (SEQ) is a simple yet effective method of quantitative usability testing. Using the single ease question has some key advantages: it’s simple, fast, reliable, and sensitive to changes (i.e. An example of a SEQ.

Data Visualization 106

Data Visualization User Testing Product Research Analytic Tools 106

Userpilot

OCTOBER 9, 2023

Follow-up questions serve as a valuable hack for collecting additional feedback from your in-app surveys. That’s why we made this guide, so you can fully understand what’s a wise use case for follow-up questions and how you should frame them to maximize their value. Avoid complicated, jargon-filled questions.

Feedback Software 106

Feedback Software Research Software Analytic Tools Customer Feedback 106

Userpilot

JUNE 30, 2023

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? We’ve handpicked the right survey questions under different research categories to make everything easy. Use both close-ended and open-ended questions to collect holistic VoC data.

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? This is exactly what the article deals with, so if you’re after the answer to this question, you’re in the right place. What are customer discovery questions?

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

The Product Coalition

MAY 27, 2021

The secret to acing a product management interview isn’t just knowing what questions to expect. It’s getting inside your interviewer’s mind, and understanding why they’re asking you these questions, and what they want to know. Behind the Questions… 1. What they want to know: This (usually) isn’t a trick question.

Weak Development Team 156

Weak Development Team User Testing Product Management Product Manager 156

Userpilot

AUGUST 14, 2023

And how should you ask your questions to ensure that you’re collecting the right data? Which determines if you’ve achieved product-market fit by asking customers how disappointed they would be if they could no longer use your product There are eight customer satisfaction survey examples, including: The rating-scale survey questions.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Intercom, Inc.

NOVEMBER 3, 2021

8 questions to ask when assessing your team’s alerts. Each alert is then passed through a checklist of questions: 1. Have you answered “no” to any of these questions? After all, it’s highly unlikely that you will be able to predict the operational health and noisiness of your new feature before you ship it.

Data Visualization 209

Data Visualization Engineering Systems Review Software Review 209

Userpilot

JUNE 28, 2023

Customers are the lifeblood of any business, and asking good feedback questions is critical to gauging their thoughts about your product or service and its perceived strengths and weaknesses. To get your customers to talk, however, you must ask the right questions in the right manner. And they are consistent.

User Testing 98

User Testing Customer Feedback Customer Satisfaction Feedback Software 98

Userpilot

JUNE 12, 2023

But what kind of surveys should you be sending, and how do you frame your questions to elicit the right answers from respondents? Read on to find 12 important survey types and sample questions to ask. Examples of questions to ask in user persona surveys: What will you be using {product name} for? How large is your company?

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

The Product Coalition

JULY 16, 2022

“The wise man doesn’t give the right answers; he poses the right questions.”?—?Clause Asking questions rather than waiting to be asked a question would have been a better strategy. Finally, I came up with a pretty corporate answer (which I don’t remember) but followed it up with a question. questions open your mind.

Product Strategy 144

Product Strategy Strategy Product Research Research Software 144

Userpilot

DECEMBER 13, 2023

In-app surveys with concise questions about key features provide rapid customer feedback on product importance and satisfaction, guiding improvements to meet customer needs. By asking these questions, you can uncover deep insights into customer behavior and preferences. Questions like “How important is this to you?”

Product Research 106

Product Research Data Visualization User Testing Customer Feedback 106

Userpilot

APRIL 7, 2023

What types of survey questions should you use to collect valuable feedback? It is essential to identify the types of survey questions that work best and utilize them to gain insights into user sentiment. Insightful questions can help you create compelling surveys that yield actionable feedback.

Customer Feedback 96

Customer Feedback Data Visualization Feedback Software User Testing 96

Userpilot

APRIL 18, 2023

What are the right questions to ask your customers to understand user sentiment ? And to do that, you must ask the right customer satisfaction survey questions. – Avoid lengthy surveys – Use straightforward questions to avoid ambiguity or bias. – Ask relevant questions at the right time.

Customer Feedback 98

Customer Feedback User Testing Customer Satisfaction Customer Experience 98

Userpilot

JULY 10, 2023

Do you think that leading questions should always be avoided in customer surveys? Have you ever unwittingly used leading questions only for it to work out in your favor? Leading questions aren’t always bad. TL;DR Leading survey questions prompt users to give a predetermined response to customer surveys.

Product Research 75

Product Research Customer Feedback Data Visualization Customer Experience 75

Userpilot

APRIL 18, 2023

We can all recognize good survey questions when we see them. Which question(s) will draw better responses? In this article, we discuss different types of questions, and how to write good surveys. TL;DR A good survey question is clear, concise, and appropriate. What is a good survey question? Where do you begin?

Customer Feedback 98

Customer Feedback Data Visualization Product Research User Testing 98

Userpilot

FEBRUARY 26, 2023

Looking for some great customer retention survey questions to include in your feedback form? With the right survey questions, you can identify opportunities for improvement, fine-tune your product experience and prevent customers from churning. Ask one question at a time to avoid survey fatigue. Look no further!

Product Research 98

Product Research User Testing Feedback Software Customer Experience 98

First Round Review

MAY 17, 2022

We asked top startup leaders to share the questions they ask themselves to become better managers and assembled their answers into a can't-miss checklist.

Management 144

Management Management Startups 144

Userpilot

JUNE 7, 2023

In this article, we’ll show you several feature feedback templates to use and questions to ask. Few examples of questions to ask in a feature feedback survey: Rate your experience with [Feature] How can we further improve [Feature]? What questions to ask in a feature feedback survey? CSAT survey designed with Userpilot.

User Testing 98

User Testing Customer Feedback Product Research Feedback Software 98