Alchemer Mobile

NOVEMBER 18, 2020

As a business concept, we’ve talked about digital transformation for the better part of a decade. But in 2020, digital transformation as we know it barreled ahead at a dizzying pace—causing product and marketing teams to make fast, learn-as-you-go decisions impacting billions of dollars. Here’s what Liz had to say!

Data Visualization 246

Data Visualization User Friction Customer Experience Transportation 246

Product Talk

JANUARY 31, 2024

Because discovery involves changing the way you work on an individual, team, and even company level, it’s all too easy to make mistakes and missteps. You’ll hear from: Leann Schneider , Product Manager at Plum.io , Sebastian Wramba , Product Manager at Netfonds AG (finfire), and Jelena Stajic , Vice President of Product at ScholarshipOwl.

Product Research 224

Product Research Reporting Tools Feedback Software Customer Communications 224

Alchemer Mobile

MAY 17, 2022

As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution. What is a customer feedback solution?

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Product Talk

MAY 5, 2021

Do you work on a cross-functional product team? How often do you work together to make team decisions about what to build? Or does your product manager write requirements, your designer designs, and your engineers code? What’s a product trio? Great products tend to be built by missionary teams.

Product Research 302

Product Research User Friction Software Engineering Engineering 302

The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. What is digital health? The multifaceted service platform is the solution to the industry’s key challenges.

Research Software 114

Research Software Analytic Tools Reporting Tools Data Visualization 114

UX Planet

APRIL 12, 2024

Across my years working in Digital Design and Product Design fields, one thing I’ve consistently noticed, is how certain topics, not matter the context in which we all live in (more on this tidbit later), we always go back to the same discussions. My answer, based on my academic training and professional roles, would be the former.

Research Software 87

Research Software Analytic Tools Feedback Software User Testing 87

Product Talk

JULY 19, 2023

If you’re a product person, you’ve developed a set of skills that help you in your job. You know (or you’re in the process of learning) how to identify opportunities , consider different solutions, and identify and test your assumptions. There are plenty of people who are using the opportunity solution tree in new and exciting ways.

Analytic Tools 175

Analytic Tools Product Research Customer Experience User Testing 175

Product Talk

FEBRUARY 21, 2024

I recommend teams use three different artifacts to keep track of what they are learning from their customer interviews: The interview snapshot: This artifact summarizes what you learned from a single customer interview. Teams should create an interview snapshot for each interview that they conduct.

User Friction 218

User Friction Customer Experience Customer Feedback Analytic Tools 218

Alchemer Mobile

MARCH 22, 2022

In our research, Food and Drink apps are separated into two subcategories: Restaurants (both QSR and sit down) and Food Services (grocery, food delivery, digital recipes, etc.). Looking at the dining experience, for example, everything from search to reservation to pre-arrival to dine-in to exit is entering a new phase of digitization.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

The Product Coalition

OCTOBER 12, 2023

When the Higher-Powers have made their decision, it’s up to the team to de-risk in real time: A pragmatists survival guide to un-validated demands. Often, as teams, we have the head-space and capacity to push back, challenge, or provide evidence based alternatives. And sometimes , we’re even listened to. This is the happy path.

Data Visualization 126

Data Visualization Analytic Tools Feedback Software User Testing 126

Mind the Product

MARCH 7, 2022

In this #mtpcon Digital Americas session, Cinthia Assali, Head of Product Development at Gympass reveals how the Gympass Product team tackled the pandemic challenge and quickly pivoted to digitally deliver physical activity and mental health solutions in less than a month. [.]

Development 149

Development Product Strategy Strategy 149

The Product Coalition

NOVEMBER 17, 2023

In the dynamic landscape of digital innovation, the advent of Web3 technology has ushered in a new era of decentralized applications. In the digital universe, Web3 is the next big thing, and it’s quite different from its predecessor, Web2. No more digital overlords! What Is the Cost to Develop A Web3 Application?

Analytic Tools 115

Analytic Tools Feedback Software Data Visualization User Testing 115

Intercom, Inc.

MAY 25, 2021

Over the last year, companies have had to pivot to digital-first ways of working overnight; supply chains and distribution facilities worldwide have been majorly disrupted; and, in the midst of all this uncertainty, consumers have (understandably) been more anxious and frustrated than ever. .

User Testing 260

User Testing Customer Experience Customer Feedback Product Research 260

Userpilot

APRIL 24, 2024

Does it require technical expertise from the product team ? TL;DR Userpilot is a product growth platform that enables customers to create in-app experiences to drive user engagement. It also offers analytics and feedback capabilities to enable teams to make data-driven product decisions. How does Userpilot work?

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Customer Feedback 89

The Product Coalition

FEBRUARY 19, 2023

Bringing several smaller software products together to offer a powerful all-in-one product often sounds like a great idea. However, if you are a startup to execute such an idea, here’s what you want to know about all-in-one product challenges for B2B offerings. You spread yourself, or your small team, too thin.

B2B 129

B2B User Friction Customer Experience Startups 129

Intercom, Inc.

JANUARY 5, 2021

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. ” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve. A great problem statement supercharges product development. 2: Why they want that outcome.

Transportation 279

Transportation Research Software User Testing Travel 279

Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

The Product Coalition

JUNE 28, 2022

Researching the market is one of the most important roles of a digital product manager. In order to produce a profitable and effective strategy for your product, research into the demands of your consumers is highly important in ensuring that you are successful as a digital product manager.

User Testing 119

User Testing Market Research Product Research Research Software 119

Gainsight

APRIL 8, 2024

With teams being downsized and CSMs being held accountable for more, the role of how digital motions come into play is more crucial than ever. to Digital CS , drawing insights from research analysts and industry thought leaders. to Digital CS , drawing insights from research analysts and industry thought leaders.

Data Visualization 52

Data Visualization Research Software Analytic Tools Customer Feedback 52

UX Studio: Product Management

FEBRUARY 20, 2024

In our ever-changing world, more and more digital products come into existence in the blink of an eye. With a decade-long experience, we have always been creating and adapting design systems to help companies along the way – including our own business and products. This is inevitable for creating a lucrative product.

Research Software 76

Research Software Systems Review Customer Experience UX 76

UX Planet

FEBRUARY 2, 2024

In simple terms, prototyping helps validate the feasibility of the product or concept by matching it with user expectations and needs. A prototype is a simulation or sample version of a final product or application used for testing before launch. Here, simple screens are drawn on paper and configured to mimic a digital interaction.

Healthcare 65

Healthcare User Testing Feedback Software Product Research 65

UX Planet

MARCH 31, 2024

It lies at the intersection of product design and business strategy and serves as a guide for prioritizing and executing UX work over time. Product strategy strategy guides how to achieve target condition over time. A strong UX strategy ensures that user-centered principles and insights are integrated with the business strategy.

UX 73

UX Strategy Research Software User Testing 73

The Product Coalition

JANUARY 27, 2024

In the past decade, the field of product management has evolved, shedding much of its earlier ambiguity. The spectrum of roles in product management is broad, ranging from highly specialised to more generalist positions. Maybe it’s “product led”. I will share my insight about the implications for the product team for both cases.

Feedback Software 136

Feedback Software Analytic Tools Onboarding KPIs B2B 136

The Product Coalition

OCTOBER 3, 2023

With the explosive growth of cryptocurrencies in the market, the need for securing digital assets has become increasingly high. It is available both as a browser extension and a mobile wallet to help users to securely store tokens and digital assets in a decentralized manner. Investigate the way to crypto innovation right now!

User Testing 118

User Testing Research Software Feedback Software Customer Feedback 118

The Product Coalition

NOVEMBER 22, 2023

In the dynamic world of cryptocurrency, businesses are constantly seeking innovative solutions to stay ahead of the curve. One such solution gaining prominence is the adoption of a White Label Crypto Exchange. For businesses without a dedicated in-house technical team, managing these aspects can be challenging.

Customer Experience 134

Customer Experience User Testing Branding Product Research 134

Modus Create

SEPTEMBER 11, 2023

As an official partner, we frequently receive requests for implementing GitHub solutions at enterprises — from GitHub Actions to GHAS. Enterprises are increasingly moving their repositories to the GitHub cloud from SVN tools, other Git solutions, and even GitHub’s on-prem version. Look at the quality of its developer experience.

Enterprise 111

Enterprise Reporting Tools Research Software User Testing 111

Userpilot

APRIL 21, 2024

User guides are crucial to maximizing feature adoption and product usage. Spekit is an employee onboarding solution. This means that, while it does let you create interactive user guides , they will only be visible to your internal team members. Get a Userpilot demo and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

DECEMBER 31, 2022

How does tracking your digital experience analytics help you retain users, remain competitive, and grow your business ? In this article, we cover: What digital experience analytics is and why tracking these data points is important? Who benefits from measuring your digital experience? What is digital customer experience?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

NOVEMBER 13, 2022

Data Driven Expectations and Validation Shot in Budapest in 2018 during our MBA trip Setting the Context Product Managers often start with an Outside-In perspective. An insightful discussion and probing questions drive a better and more sustainable solution that results in better value creation and capture. Executives need to see this.

Data Visualization 126

Data Visualization KPI Framework Customer Experience 126

Userpilot

APRIL 21, 2024

TL;DR In-app support in SaaS refers to the service features that customers can use to receive help directly within the product interface, besides connecting with your customer service team. Categorize your resources so users can quickly and efficiently find the solution to their issues and get their questions answered.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Embedded Analytics 96

The Product Coalition

MAY 5, 2022

Products succeed in the marketplace because they solve at least one problem well enough that a significant number of people decide to pay for it. As a Product Manager, I’ve built my career on building tools and experiences that not only make people’s’ lives simpler, but bring them a little joy along the way, too.

User Testing 142

User Testing Feedback Software Research Software Customer Experience 142

Userpilot

JANUARY 20, 2024

How do you conduct root cause analysis in product management? We also explain why it’s important for product managers and share useful tips. To get access to unique perspectives and expertise, build a cross-functional team. Finally, implement the solutions and monitor their impact. Let’s dive in, shall we?

Feedback Software 114

Feedback Software Analytic Tools Research Software User Testing 114

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52