Gainsight

DECEMBER 19, 2023

They shift and change with your products, your markets and even your go-to-market strategy. If you’re facing the need to revisit and revamp your customer experience, our discussion with Mai Elizer, Senior Solutions Engineer at Comeet , offered invaluable insights into constructing a predictable and efficient customer journey.

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Construction Data Visualization Customer Feedback Customer Experience 97

The Product Coalition

OCTOBER 5, 2020

It’s Product Roadmap Building Time Again! The end of 2020 is nearing and it’s product roadmap building time again?—?at To make that process as worthwhile as possible, adhering to the following seven product roadmap first principles has proven beneficial in my experience. Do you want to get this article in your inbox?

Roadmap 120

Roadmap Customer Experience Research Software User Testing 120

Roman Pichler

MARCH 9, 2022

If that’s not the case, then it will be difficult to encourage the individuals to agree to more specific goals and to follow a product strategy and a product roadmap that are based on the vision. Listen to this article: [link]. If that’s not the case, then you should maybe look for a different challenge. The vision pulls you.”.

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Johanna Rothman

JUNE 7, 2022

As I said in Part 1 , teams use backlogs and roadmaps to know what's now and what's next. ” That's why many people like time-based roadmaps. I'm not a fan of time-based roadmaps, but here's how they work to focus the team. A Time-Based Roadmap to Focus the Team's Work. Which users are first, for now.

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Roadmap Customer Experience User Testing Customer Feedback 98

The Product Coalition

JUNE 9, 2023

If you do things that are purposeful, you’ll eventually be successful.” — Howard Schultz Several years ago, I found myself in a heated discussion about product roadmaps with a client. .” — Howard Schultz Several years ago, I found myself in a heated discussion about product roadmaps with a client. His list went on. Why not, indeed?

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Roadmap Data Visualization Customer Experience User Testing 122

Userpilot

JULY 31, 2023

We also have a quick look at Userpilot as a worthy Pendo alternative. Roadmaps are a new Pendo feature for communicating and sharing product vision. Userpilot is an attractive Pendo alternative. What is Pendo? If you’re looking for the answer to this question, you’re in the right place! Let’s get right to it!

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Data Visualization Analytic Tools Feedback Software Reporting Tools 86

The Product Coalition

JULY 5, 2023

If you are an executive, and an investment proposal for an internal product lands in your inbox, demand that it answers three questions: Is an off-the-shelf alternative available at any price? Why favor this investment over an off-the-shelf alternative? It comes with a few helpful rules for the latter.

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Reporting Tools ChatGPT User Testing Differentiation 100

Userpilot

MAY 18, 2022

The best Pendo alternatives in terms of pricing and use cases are Userpilot and Hotjar. The best Pendo alternatives in terms of pricing and use cases are Userpilot and Hotjar. Pendo Feedback is one of the most popular trademarks of pendo.io But is it really worth all the hype? Without further ado, let’s dive in. What is Pendo Feedback?

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Feedback Software User Testing Customer Feedback Analytic Tools 97

Roman Pichler

FEBRUARY 11, 2020

Different people have suggested different definitions for the term software platform. Let me briefly share mine: I view such a platform as a collection of software assets that are used by several products, as the following picture illustrates. In the picture above, product A, B, and C are built on the platform and use its assets.

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Feedback Software Software Review Technical Review Customer Experience 252

The Product Coalition

OCTOBER 19, 2020

In addition to hiring really smart people and strong leaders, companies can use Alternative Futures Analysi s. What is Alternative Futures Analysis? Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. What went wrong?

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Technical Review Analytic Tools Research Software Automotive 164

Johanna Rothman

JUNE 13, 2022

In Part 1 , I said that customers need a different kind of roadmap than teams do. One thing to remember: you might not need a customer-facing roadmap at all if you release often enough. And, customers might want different information from the roadmap. Teams need the focusing details now and a way to look forward.

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Roadmap Customer Feedback User Testing Customer Experience 118

The Product Coalition

JANUARY 16, 2022

When creating your roadmap, you need to consider what’s important to the company (not just to the product) and what is the best way to make progress across these multiple needs. These are the exact questions you need to ask when creating your roadmap. In startups, it is actually the company roadmap.

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Roadmap Data Visualization Customer Experience User Testing 155

Product Culture

SEPTEMBER 20, 2023

Create a landing page, a non-functional prototype, or a roadmap and if people respond, that's validation. It doesn't have to do much, but what it does has to be better than the alternatives or why would anyone use it? It doesn't have to do much, but what it does has to be better than the alternatives or why would anyone use it?

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Analytic Tools Finance Customer Experience Naming 59

The Product Coalition

AUGUST 23, 2023

Yet so hard to answer. It was a sweltering summer day in Atlanta in a bland, boring corporate office struggling to keep pace with the heat. Despite my apparent struggle to focus given the office temperate, a colleague decided to toss a bomb my way. Why are we building this product? What’s the product’s purpose?” How should I respond?

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Weak Development Team Customer Experience Technical Review Customer Feedback 133

ProductPlan

AUGUST 10, 2023

Alternatively, how can we let our current customers suffer and miss out on easy wins just to chase after something that might not even work and won’t generate meaningful revenue for years? When plotting out our product’s trajectory, there’s a constant tension between two competing mindsets. But your company isn’t a VC, even if some back it.

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Reporting Tools Feedback Software Product Research User Testing 98

The Product Coalition

APRIL 24, 2020

Spanning up to 24 months of planned features and functionality, long-term roadmaps are a conventional staple in development offices. and roadmaps keep your software on track. Here, we explain the problem plaguing long-term roadmaps. Here, we explain the problem plaguing long-term roadmaps. You need to plan somehow?—?and

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Roadmap User Friction Agile Customer Experience 78

ProductPlan

JANUARY 27, 2023

This post will focus on the last example, product roadmaps. Why does roadmap inconsistency matter? What are the problems that arise from having inconsistent roadmaps, starting with the most consequential? What are the problems that arise from having inconsistent roadmaps, starting with the most consequential?

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Roadmap Weak Development Team Customer Experience User Testing 59

Userpilot

NOVEMBER 20, 2023

Finally, compare the scores and choose the features to include in the roadmap. Wondering what the weighted scoring model is? If so, we’ve got you covered. TL;DR The weighted scoring model is a prioritization technique that involves team members assigning a numerical value to product initiatives based on predefined criteria.

Product Research 97

Product Research User Testing Customer Experience Research Software 97

Johanna Rothman

APRIL 28, 2023

See Create Successful Schedules: Three Tips to Rolling Wave Planning and the series that starts with Alternatives for Agile and Lean Roadmapping: Part 1, Think in Feature Sets. Sherry, a middle manager in a relatively small organization, said, “We can’t plan for an entire quarter at a time. What do I do?” Sometimes, more.

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Management Management Roadmap Agile 110

Userpilot

JANUARY 16, 2024

ChatGPT can create broad multi-year roadmaps that prioritize the most critical feature requests , ideas, or improvements. From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. create content, and more. Book a demo today to begin!

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ChatGPT Data Visualization Onboarding KPIs Research Software 95

Roman Pichler

FEBRUARY 4, 2019

Listen to Understand, not to Answer. Most people do not listen with the intent to understand; they listen with the intent to reply,” wrote Steve Covey in his book The 7 Habits of Highly Effective People. It’s true: We often listen with a specific goal in mind, with the intention to reply, to share our perspective, or to convince the other person.

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airfocus

JANUARY 11, 2023

Excel may 'excel' in so many things, but it’s hardly the best tool for product managers' roadmapping needs. Here are 6 better alternatives, that are guaranteed to make you ditch your Excel roadmaps.

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Roman Pichler

SEPTEMBER 19, 2016

A process like Scrum is a great fit for your product when it is brand-new or young, and when you extend its life cycle, as shown in the picture below. This means that not every product will benefit from Scrum: Products that are maturing or declining won’t benefit from Scrum—at least not to the same degree.

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User Testing Product Research Customer Experience Customer Feedback 285

Intercom, Inc.

MARCH 25, 2019

We’ve all signed up for a product only to realize a few months later that it didn’t quite fit our needs. Think about that gym membership you bought in January you’re still paying for even though the last time you went to the gym was in early February. We remember how easy it was to sign up for the one week free trial on the gym’s website.

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User Testing Customer Feedback Customer Experience Feedback Software 183

Userpilot

SEPTEMBER 29, 2023

You can do that with innovations like 'fake door tests' Once you know you've got something valuable, you need to test your concept and plan your roadmap so you and your team have a clear strategic plan. The product development process is part art, part science, and all important to the success of your SaaS.

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User Testing Feedback Software Research Software Product Research 99

Alchemer Mobile

JANUARY 15, 2019

It’s much easier for them to simply uninstall an app or search for a competitor, and move on to the next alternative. Collecting and making sense of mobile customer feedback isn’t a walk in the park for product managers and marketers. But it doesn’t have to be this hard. The Importance of Customer Feedback.

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User Testing Customer Feedback Feedback Software Analytic Tools 138

Userpilot

NOVEMBER 15, 2021

Looking for UserGuiding alternatives? In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. Then you're in the right place! Let's get started! What is UserGuiding?

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Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 92

Userpilot

APRIL 28, 2022

But it’s not just a Pendo vs. But it’s not just a Pendo vs. Appcues debate: there are several Appcues and Pendo alternatives to consider. Appcues vs Pendo: Is there a better alternative? Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming.

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Analytic Tools Feedback Software User Testing Customer Experience 93

ProductPlan

JULY 16, 2021

Acquiring a consensus on product direction remains the number one challenge for product professionals, according to ProductPlan’s 2021 State of Product Management Annual Report. The art of product leader communication relies on the concept of responsibility without authority. Remember your time as a junior team member or individual contributor.

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Reporting Tools Onboarding KPIs Research Software User Friction 108

Bain Public

AUGUST 31, 2021

Bain Public acts as an Exclusive Product Advisor to Timechain in defining their product roadmap. Timechain is a Montreal-based fintech company with a mission to provide an alternative to traditional financial services by offering decentralized, simplified and regulated transaction options. About Bain Public. Contact us. 514) 442-8487.

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Data Visualization Finance Roadmap UX 52

Roman Pichler

JANUARY 8, 2019

See the Rewriting Effort as an Opportunity to Innovate. Consequently, rewriting efforts are often focused on replacing like-for-like: The users get the same product dressed up in new technologies. While this approach works, I wastes the opportunity to innovate and create more value for the users and business. Take Microsoft Office as an example.

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Product Research Customer Experience User Testing Analytic Tools 216

ProductPlan

MARCH 18, 2022

People come up with ideas all the time. Whether they’re in the shower, eating lunch, or having an in-depth conversation, there’s no shortage of imaginary light bulbs going off above millions of people’s heads all the time. Sometimes we even hold brainstorming sessions dedicated to nothing else but bringing forth new ideas. Ideas are fleeting.

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Idea Management Feedback Software Systems Review User Testing 104

ProductPlan

MARCH 5, 2021

This article tackles one of the areas that gets the most interest from product managers: how can they use an essentialist approach to create and communicate better product roadmaps ? To ensure you’re adding the right features and initiatives to your product roadmap, I’ve outlined several suggestions here. Start with the product vision.

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Roadmap Customer Experience Product Research Vision 121

ProductPlan

AUGUST 4, 2020

It’s a mindset: “Think big enough that the first product is a sound launching pad for it and its next generation and the roadmap that follows, but not so small that you leave room for a competitor to get the jump on you,” he says. You need enough customer value/delight that it stands out from alternative solutions. And what it’s not.

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Weak Development Team Product Research User Testing Differentiation 126

ProductPlan

AUGUST 10, 2023

Alternatively, how can we let our current customers suffer and miss out on easy wins just to chase after something that might not even work and won’t generate meaningful revenue for years? When plotting out our product’s trajectory, there’s a constant tension between two competing mindsets. But your company isn’t a VC, even if some back it.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

The Basics of Product Management

JULY 12, 2020

TikTok alternatives are booming. But, which app has the best product roadmap ? TikTok Alternatives – List. For the purposes of this article, we will be reviewing the following top TikTok alternatives – Chingari Trell Roposo Mitron ShareChat Moj Dubsmash Triller. TikTok Alternatives – Detailed.

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Systems Review Download Leadership Customer Experience 91

Userpilot

JULY 26, 2022

You can collect qualitative data through feedback surveys, NPS surveys , in-app surveys, heatmaps, session recordings, customer reviews, public roadmaps, and exit surveys. You can collect qualitative data through feedback surveys, NPS surveys , in-app surveys, heatmaps, session recordings, customer reviews, public roadmaps, and exit surveys.

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Feedback Software User Testing Research Software Customer Feedback 97