Product Innovation Educators

OCTOBER 30, 2023

Tips for creating customer use cases – for product managers Today we are talking about how to create and use customer use cases to guide product design. Summary of some concepts discussed for product managers [6:35] What is a customer use case? Defining use cases has a few challenges.

User Testing 123

User Testing Reporting Tools Customer Experience Research Software 123

Userpilot

MARCH 5, 2024

The use cases for funnel visualization. They are used by marketing , sales, product , and customer success teams to evaluate the effectiveness of their processes and strategies. Product teams can use funnel visualizations to track the performance of their onboarding flows. Let’s dive right in!

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Reporting Tools 77

UX Planet

JANUARY 29, 2024

From using sensible defaults at various places like during creation of “Links” or “defaulting to 30 mins slot”, Calendly has kept the UX game on top. Just did a mini audit to study how calendly caters to so many use cases with perfection and precision. ➡️A lot of illustrations used on the top right are a bit abstract.

Customer Experience 79

Customer Experience UX Events Education 79

The Product Coalition

APRIL 22, 2022

Therefore, healthcare apps appearing on the market need to be unique, useful, or unusual. Gamification is using gaming techniques in non-gaming applications to solve user problems and engage the audience. Currently, more than a million runners use this fitness game app. What is gamification and how does it work?

Healthcare 135

Healthcare User Testing Entertainment Customer Experience 135

Userpilot

DECEMBER 5, 2023

Mixpanel Funnels lets you use product analytics to measure how user flows lead to different actions being performed in a particular series. This guide will walk you through what Mixpanel Funnels is, which settings you can adjust for each funnel report, and show you a few key use cases. Ease of use. Source: Mixpanel.

Data Visualization 90

Data Visualization Reporting Tools Analytic Tools Customer Feedback 90

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. Why is user behavior analytics important?

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Customer Feedback 94

Reveal

JULY 21, 2023

Dashboard linking becomes useful if you want to navigate these different dashboards to explore related information or drill down into specific details. For example, if you want to provide more details on the information displayed in a visualization, you can use an entirely new dashboard. Click Done and go back.

Data Visualization 93

Data Visualization Analytic Tools Dashboard Definition 93

TryMyUI

DECEMBER 6, 2023

Use Cases Vs User Stories: Key Differences Use cases and user stories are both valuable. The post Use Cases Vs User Stories: Key Comparisons appeared first on Trymata.

52

52

Reveal

JULY 21, 2023

Dashboard linking becomes useful if you want to navigate these different dashboards to explore related information or drill down into specific details. For example, if you want to provide more details on the information displayed in a visualization, you can use an entirely new dashboard. Click Done and go back.

Data Visualization 89

Data Visualization Analytic Tools Dashboard Definition 89

Qrvey

FEBRUARY 13, 2024

This guide delves into the key metrics, practical use cases, and best practices for SaaS analytics using embedded. The post Demystifying SaaS Analytics: Metrics, KPIs, Use Cases, and the Future appeared first on Qrvey. But where do you start?

Analytic Tools 52

Analytic Tools Data Visualization Customer Feedback 52

Gainsight

FEBRUARY 28, 2024

Online customer communities are the perfect self-service destination for everyone who uses your product to come together, solve problems, and share innovative solutions that your engineers may not have even thought of yet! The post Top 3 Use Cases for Customer Communities in 2024 appeared first on Gainsight Software.

Feedback Software 52

Feedback Software Customer Feedback Customer Experience User Testing 52

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. So we’ve classified the different alternative onboarding tools by a) user persona b) JTBD (Job-To-Be-Done – in other words, what you want to use the tool for). ease of use. There are two.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

APRIL 20, 2021

What is user journey analysis – mapping out user interactions with your product What are the benefits of using user journey analytics? User Journey analytics can be used to identify drop-off points and friction points by setting goals based on one or multiple user analytics. What’s the average length of a user session?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

TurnKey Labs

NOVEMBER 30, 2023

Did you know that 66% of businesses in the US outsource at least one department1? IT outsourcing is a common practice that involves using service providers to deliver IT-reliant business processes, application services, and infrastructure solutions.

Startups 62

Startups 62

Roy Madden

AUGUST 17, 2021

Case Study. He needed to find useful, actionable information he could leverage to equip his company with the facts they needed to protect themselves and their clients from breaches related to SolarWinds. I used Feedly to find the real technical insights as to what happened during SolarWinds.

Data Visualization 114

Data Visualization Reporting Tools Document Customer Feedback 114

Gainsight

OCTOBER 7, 2022

Coach Beard is focused on data and results, using his expertise in the game to push the team toward winning. One example of a powerful strategy based on these principles is the use of product qualified leads (PQLs). The customer gets a chance to see what the product is all about and how it fits into their specific use case.

Data Visualization 52

Data Visualization CTO Coach Onboarding KPIs Analytic Tools 52

ProductBoard

OCTOBER 30, 2023

Digital transformation might simply sound like a catchphrase — and for many organizations that’s unfortunately the case. McKinsey estimates that 70% of digital transformation efforts fail. But what does this have to do with product management? More than you might think!

Product Management 52

Product Management Product Manager Management Management 52

TurnKey Labs

MARCH 22, 2023

Thanks to Artificial Intelligence, there is a wide range of cool things that were perceived as impossible just a few years ago, from smart refrigerators that can order groceries to self-driving cars.

Artificial Inteligence 62

Artificial Inteligence Customer Experience Web Development Web Developers 62

BrainMates

SEPTEMBER 19, 2022

Case Study: How ReadyTech Use. The post Case Study: How ReadyTech Use Product-Led In The Workforce Sector appeared first on Brainmates. Product-Led In The Workforce Sector. By ADRIENNE TAN. When you think about the workforce sector you might not immediately see how product fits into the equation.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

ProductBoard

DECEMBER 10, 2020

Zero in on your target segments’ needs, faster With Productboard’s dynamic customer segmentation and Salesforce integration, product managers finally have a quick and seamless way to understand customer needs and strategically segment using customer feedback and CRM data.

User Testing 96

User Testing Customer Feedback Product Management Product Manager 96

Arkenea

NOVEMBER 4, 2020

The post 5 Use Cases of AI Reducing The Cost of Medical Imaging appeared first on Arkenea. Artificial Intelligence is transforming the world of Radiology. Here is how AI can help reduce the cost of medical imaging for your practice.

Artificial Inteligence 52

Artificial Inteligence 52

AB Tasty

FEBRUARY 9, 2021

This article was originally posted on AB Tasty as Use Case User Onboarding: What Impact do Release Teams Have on UX? Discover how Flagship’s experimentation and feature management capabilities can make your users feel right at home with a great onboarding experience.

UX 52

UX Customer Experience Article Management 52

Dear Strategy

NOVEMBER 21, 2018

Dear Strategy: “When studying a competitor, how do you really determine the use case for their product?”. . Instead, I chose this question because I think there may be some misconception about the use of the term “use case,” and I wanted to take this opportunity to clear things up for all of the non-software people out there.

Research Software 45

Research Software Strategy Banking User Testing 45

Arkenea

AUGUST 17, 2020

Using antiquated and legacy systems […]. The post [Case Study] How To Use Technology for Digital Screening and Patient Data Collection appeared first on Arkenea. Relying on traditional patient data collection mechanisms such as paper-based forms and questionnaires only adds inefficiencies to the care process.

Technology 52

Technology Healthcare 52

ProductBoard

OCTOBER 29, 2020

The product roadmap is a strategic communications tool, a statement of intent and direction, and, done well, a way of rallying the whole organization around the key problems that must be solved to achieve your product vision.

Roadmap 74

Roadmap Product Research Vision 74

Revulytics

AUGUST 29, 2017

Using Revulytics Usage Intelligence , the team ran comprehensive hardware architecture reports – capturing details on screen resolution, form factors, and numbers of monitors for all currently active product instances worldwide. Product management determined that only 5 percent of their customers were still using resolutions below 1920px.

Analytic Tools 63

Analytic Tools Data Visualization Reporting Tools Feedback Software 63

Dear Strategy

NOVEMBER 21, 2018

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “When studying a competitor, how do you really determine the use case for their product?”. Read The Full Blog Post.

Strategy 40

Strategy Blog 40

Userpilot

MARCH 13, 2023

Arlo Gilbert, the founder and CEO of Osano , an easy-to-use data privacy platform, initially signed up to Userpilot to build their new user onboarding. Collecting overdue billing and fighting delinquent churn ‘We use Userpilot for collecting overdue billing.’ – said Arlo. ‘We said Arlo in regards to a particular support article.

User Testing 52

User Testing Feedback Software Customer Feedback Customer Experience 52

Centercode

JULY 20, 2021

Delta testing is user testing automation. Like beta, field, UAT, and other fields of user testing, it generates feedback by getting functioning products into the hands of targeted users and giving them time to absorb and adopt the products out in their real-world environments.

User Testing 52

User Testing Product Research Testing Development 52

Alchemer Mobile

DECEMBER 6, 2023

If you offer a complex product or service, you want customers to start using it right away. The more people use the product or service, the more likely they are to embrace it and begin to depend upon it. Onboarding Teams need to understand the customer’s challenges, goals, and use cases before they can conduct effective sessions.

User Testing 130

User Testing Feedback Software Customer Feedback Customer Experience 130