Alchemer Mobile

JUNE 24, 2020

Emotion is the “why.” Giving a voice to every customer is an aspirational goal for all companies and is transformative at every level across product, marketing, and retail operations. Reactive CX is stuck—and consumers are beginning to notice. By simply asking customers, “Why did you choose this score?”

User Testing 227

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The Product Manager Coach Blog

FEBRUARY 8, 2024

I recently had a conversation with a product manager who felt stuck. Armed with this epiphany, let’s dive into the nine compelling reasons why turbocharging your product management career should be your banner goal in 2024. Let’s call her Pam. Believing otherwise is like admitting defeat before the battle has begun.

Leadership 52

Leadership Branding Consulting Books 52

Product Talk

OCTOBER 19, 2022

But that’s not all—introducing continuous discovery habits completely transformed their customers’ behavior for the better. Read on to learn about how opportunity mapping led to a major product transformation at Grailed. DJ explains, “Our first crack was to do an ideation with the team, just to get everything we think we know.

Product Research 191

Product Research Customer Experience User Testing Data Visualization 191

Mixpanel

AUGUST 31, 2021

With ETL, data is extracted from multiple sources, transformed in a way you would like it to behave, and then loaded into the data warehouse. On the other hand, ELT (Extract, Load, Transform) is a new paradigm. The entire transformation is done in the data warehouse itself. Try to get it done with off-the-shelf tools.

Data Visualization 104

Data Visualization Analytic Tools Artificial Inteligence Dashboard 104

Userpilot

FEBRUARY 7, 2023

Helping your users to experience value should be your primary objective as a SaaS owner or a product manager: creating an onboarding tutorial can be one of the most effective tools to help you get the job done. Get it right, and you’ll transform the user onboarding experience for your customers. Ready to get started?

Research Software 96

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The Product Coalition

AUGUST 19, 2021

It is usually a description of how, what, why, who. Share it to get feedback?—?but The outcome of both is turning the words into something visual and often one is used to get a clear high level understanding as a first step to the final visualization. I was stuck. When you do this?—?you You can now read it and refine it.

Vision 158

Vision Feedback Software Technical Review Customer Experience 158

The Product Coalition

SEPTEMBER 7, 2023

Often, terms like ‘business’ context or ‘market’ context get thrown around. And why is McKinsey, the world’s premier management consulting firm, talking about it? Why did this word stick with me? And why was its meaning eluding me? Yes and no. It depends on how you define context. I’ve been guilty of this myself.

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User Testing Development Product Research Feedback Software 102

Intercom, Inc.

DECEMBER 16, 2020

So why is sales team culture still an afterthought for so many organizations? Whether they’re stuck in outdated ideas about what sales teams look like and how they work, or they simply aren’t investing in their reps’ growth the way they should be, many companies have yet to unlock the full potential of their sales teams. “It

User Friction 143

User Friction Customer Feedback User Testing Feedback Software 143

Mixpanel

FEBRUARY 23, 2024

Read on for Matt’s thoughts on splitting onboarding by persona, when and how solutions outside of the product come into play, and why trends like gamification can fall short. Let’s get right into it: What are some of the challenges Segment faces with onboarding? That’s great, we want you to get there.

Onboarding KPIs 59

Onboarding KPIs Technical Review Customer Experience User Testing 59

Agile Velocity

MAY 19, 2020

See firsthand how Path to Agility makes sense of Agile transformations. Get specific answers to your chronic transformation challenges. That’s a powerful promise and explains why Agile is attractive. Companies are stuck in transformation with no way out. Why Business Outcomes Matter.

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Agile Velocity

FEBRUARY 11, 2019

We found that 75 percent of companies undergoing organizational transformation were using Superficial Agility—mimicking Agile practices without truly understanding them. As stated above, Superficial Agility is a practice where companies adopt Agile methodology without fully comprehending or communicating why.

Agile 69

Agile White Paper Framework Leadership 69

The Product Coalition

AUGUST 17, 2021

Growing challenges But as the company grew from a startup up to scaleup, it became increasingly more difficult to get to the same pace of shipping new features as before. Getting something out of a door has become a lot more difficult. So why Shape Up? In the original pitch, I stuck with text description only.

Feedback Software 153

Feedback Software Analytic Tools Reporting Tools Research Software 153

People-First Product Leadership

JANUARY 7, 2024

I believe in getting comfortable being uncomfortable. Don’t be so stuck in your ways that you cannot evolve. Let go of any urgency to prove yourself, making space for others if you feel overconfident, but claiming your space if you’re stuck in doubt. At this very early stage, I’m leaning towards optimistic.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

Johanna Rothman

MARCH 15, 2018

Part of what makes an agile transformation difficult is the cultural change required. That’s what makes an agile transformation a journey. The agile is good stuff: faster delivery of smaller stuff that we can get revenue for. How fast can I get it?” A client said to me, “I want the agile. I want it now.

Agile 59

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Mind the Product

JUNE 13, 2019

Parkinson’s UK is a pioneering and driven organisation; we’re transforming our organisation to ensure we are fit for a digital society. Next was to get to know the product owners better. It was at this point that I became a bit stuck and overwhelmed. We have around 500 employees all over the UK. Don’t be Afraid to ask for Help.

Product Research 142

Product Research User Testing Feedback Software Research Software 142

Userpilot

MAY 31, 2023

Why should you use AI and machine learning to enhance customer experience? 10 Ways AI can improve customer experience Let’s get to the action part. The downside is that you only get to analyze data points. Get a Userpilot demo to learn more. Userpilot’s AI for user onboarding can write copy based on a prompt.

Analytic Tools 89

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 89

Userpilot

MAY 3, 2023

In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job. Let’s get started! Why is it important to track product usage data? Why is it worth spending your time on product usage analytics?

Analytic Tools 77

Analytic Tools Data Visualization Feedback Software User Testing 77

Product Innovation Educators

AUGUST 12, 2019

That is why I asked a mindset master, and my personal mindset coach for the last year, to be our guest today. 4:40] How can we get out of our own way and be our best selves? These questions get you out of your unconscious past, which is where we spend 95% of our days. His name is Dr. Nima. 30:04] What happens after you do that?

Product Management 53

Product Management Product Manager Workshop Management 53

Agile Velocity

MAY 20, 2020

Instead, we expect them to articulate clear objectives and a strategy that provides a mechanism to measure and communicate progress toward the transformation goals. . Aligning on and prioritizing critical Business Outcomes will guide the overall strategic vision for the Agile transformation. . A resounding yes!,

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Agile Feedback Software Data Visualization Research Software 77

BrainMates

JUNE 10, 2019

With Google showing three billion hits for the term “leadership”, why do we find this so interesting? It relies on the past, by utilising its wisdom, without getting stuck in the habits and patterns of behaviour that are not enabling progress. By Terri Soller, Managing Director Conversus Leaders. Click To Tweet.

Leadership 66

Leadership Agile Product Research Testing 66

Userpilot

APRIL 29, 2021

Why is nobody using the amazing features you’re making?! Feature Death explains why feature usage gradually drops off after the feature launch. Why does Feature Death happen? Why Should You Fight Feature Death? Why does Feature Death happen? They only care about getting their job done. What is feature death?

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Weak Development Team Product Research User Testing Customer Experience 105

UX Studio

MARCH 11, 2024

Karthik: I was trying to get warmed up with a bit more of interest, personal interest. Yeah, and that’s basically why I live here. I get very very nervous and I am always so, and I discovered this quite early [00:03:00] on in life when I was at school. So perhaps I would just say: hey, I like surfing and, spicy food.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Indicative

JUNE 1, 2020

Data can help you get this formula right, as you figure out how to reach your highest value players. . It illuminates a tactical next step: sync up with product teams to understand why the chat is working against conversions. Why are people leaving the game? Do they feel stuck, especially if the game is level-based?

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Data Visualization User Testing Marketing Customer Feedback 129

Mind the Product

OCTOBER 1, 2019

I tried a couple of searches while I was testing, including one of my favourites: search for “product roadmap” under the Images tab (whether in Google or Ecosia), and you’ll get a bunch of timelines. My Roadmap is Fine, why do I Need to Ditch my Timelines? First of all, figure out why they expect a timeline roadmap.

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Roadmap Product Research Technical Review Software Review 99

Atlassian

FEBRUARY 28, 2022

Subscribe to Work Life Get stories like this in your inbox Subscribe. If you’ve ever pulled together a team – especially one filled with people who are unfamiliar with each other – you know that you don’t just transform from a group of strangers to a well-oiled machine overnight. 5-second summary. The Lencioni Model. The GRPI Model.

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Weak Development Team Research Software Product Research Leadership 131

UX Studio: Product Management

JULY 14, 2021

As a product design consulting firm , we often get questions from our clients who look for reliable design, development, or marketing partners. Get in touch with UX studio and let’s discuss how we can do for you. . If you consider hiring a design and innovation consulting firm , get in touch with UX studio.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Mixpanel

AUGUST 10, 2021

Ask Tristan Handy what he thinks the future of the data stack will look like and what you’ll get in return is a history lesson. “And then they would say, ‘I’ll get to it in two days or two weeks or two months,'” Tristan explains. . It became the “foundation that everything else gets built on top of.”

Analytic Tools 127

Analytic Tools Data Visualization Engineering Transportation 127

Johanna Rothman

AUGUST 21, 2019

Part 2 was why we need managers in an agile transformation. See Agile Transformation is a Journey, Part 6. ). I met several people at Agile 2019 who don't have feature teams and they're wondering why their agile approach doesn't work. Your team needs to see all the work and if any of the work is stuck. Part 2 ).

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Agile Product Research User Testing Customer Experience 65

Usersnap

MARCH 22, 2023

Introduction: Why AI can be a game changer in analyzing your users’ feedback In today’s digital era, or let’s call it the AI era, all areas of our life will be impacted by the new developments and opportunities that artificial intelligence is offering. What is Artificial Intelligence, and why is it important for your business?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Artificial Inteligence 52

Gainsight

JUNE 9, 2021

The good news is, as quarantines are gradually lifted across the US, and more and more of us have the fortune of receiving our vaccinations, we can FINALLY get back to… well, watching more Netflix: In all seriousness…the history of streaming TV is the perfect analogy for how Customer Success has emerged in the world of SaaS and the Cloud.

Research Software 52

Research Software Customer Experience User Testing Entertainment 52

CardBoard

AUGUST 7, 2023

Want to get better at writing Agile user stories? Why: This is the benefit or value that the user will gain from the feature. Lack of User Perspective Sometimes, teams can get so caught up in the technical details that they lose sight of the user perspective. So why wait? That’s a smart move. Give Cardboard a try.

User Testing 52

User Testing Agile Customer Experience Customer Feedback 52

Tyner Blain

AUGUST 17, 2023

” A Good Problem Statement Template in Practice One thing I learned when I began doing formal transformation work as part of my practice in product management was that you will fail if you simply provide someone with “the answer.” There’s a joke – “In theory, practice matches theory.

Weak Development Team 52

Weak Development Team Systems Review Workshop Definition 52

Product Talk

APRIL 8, 2020

And they get satisfaction out of complaining about it. Why did you choose your first opportunity of late payments? The Simply Business team created the “Get help with late payments” section shown in this screenshot as a demand test to see whether customers demonstrated interest in learning more about this topic.

Product Research 264

Product Research User Testing Research Software Data Visualization 264

Intercom, Inc.

APRIL 8, 2021

When he started the company with his partner about 10 years ago, the healthcare industry felt like it was still stuck in the past, technologically speaking. Cliniko has been helping thousands of healthcare professionals to accelerate digital transformation in their businesses ever since. Accidentally remote. Joel: Sure.

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Bogdan Coman Says

OCTOBER 10, 2018

Digital transformation in brick & mortar retail. They felt in digital transformation. They lost everything because they didn’t understand what’s happening, how customer needs are changing and yes, management was stuck in their skyscraper. Amazon accounts for 44 cents on each dollar spent in online”. How can it be done?…

Technical Review 40

Technical Review Data Visualization Advertising Customer Experience 40

Bogdan Coman Says

OCTOBER 10, 2018

Digital transformation in brick & mortar retail. They felt in digital transformation. They lost everything because they didn’t understand what’s happening, how customer needs are changing and yes, management was stuck in their skyscraper. Amazon accounts for 44 cents on each dollar spent in online”. How can it be done?…

Technical Review 40

Technical Review Data Visualization Advertising Customer Experience 40

Usersnap

JUNE 17, 2019

Being stuck in the middle feels awful. But, when the customers still don’t get it, you need to come up with another explanation. A Story About The Transformation Of Customer Support. The engineers appreciate this fast and easy way of getting user feedback. Get a 15-day FREE trial for you and your team here.

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Reporting Tools Feedback Software User Testing Customer Feedback 76