Modus Create

FEBRUARY 20, 2024

A few months ago, I joined Arman Eshraghi (CEO and founder of Qrvey , provider of embedded analytics for SaaS applications) on his podcast SaaS Scaled to share my experience launching SaaS products. While we couldn’t invest heavily in sales and marketing, there was one thing we could be excellent at — customer support. The best part?

Analytic Tools 59

Analytic Tools Customer Experience Marketing User Testing 59

ProductPlan

JANUARY 21, 2021

In 2016 I gave a talk on lean market validation at the opening night of Startup Weekend at the University of California, Santa Barbara. In attendance were 200 eager students and entrepreneurs who wanted to learn how to build a startup in 54 hours. 10 Ways to Rapidly Test Your Startup Idea. Be sure to get specific.

User Testing 105

User Testing Startups Product Research Testing 105

Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode.

Product Research 115

Product Research Customer Experience Entertainment Consulting 115

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Mind the Product

JANUARY 3, 2017

Rich Mironov highlights some mistakes most first-time product managers make – even after coursework, certificates, and online tutorials. Product Requirement Documents are simply the worst possible way to bridge the gap between the customers’ needs and the team that are trying to build the solution. Top 10 Product Talks of 2016.

Customer Feedback 104

Customer Feedback Product Research Certifications Document 104

Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode.

Product Research 103

Product Research Customer Experience Entertainment Consulting 103

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. Ready to learn how Userpilot helps you better support your users? Let’s dig in!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

The Product Coalition

AUGUST 9, 2020

The Most Trusted Custom Software Development Companies in Poland Are you looking for a reliable software development partner for your business? 99 / hr Headquarter: Warsaw Fireart Studio is one of the leading custom software development companies in Poland. The modern world is now built on software. Fireart Studio Min. Stepwise Min.

Analytic Tools 138

Analytic Tools Research Software Software Developers Software Development 138

UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. Our flat company model at the time, enabled the first joiners to form the company together. We did research for Netflix and supported the startups of the Google incubator.

Research Software 89

Research Software UX Feedback Software User Testing 89

freshtrax

JULY 16, 2019

This makes it a hot spot for startups in Japan because of how much potential there is to grow there. In recent years, venture capitalist (VC) investments for domestic businesses have grown 8 times larger than it was in 2013. Curious to know which innovative startups are successful in Japan? Related article? Established year.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Mind the Product

NOVEMBER 19, 2019

Fewer than 10% of startups survive and grow into large companies and, for every time growth is done right, there are 100 ways it could have been done wrong. I worked with a hyper-funded startup that grew too fast too soon, fixating on “fundable” metrics, and eventually had to be sold off. But the users began to drop off.

User Testing 116

User Testing Customer Experience Onboarding KPIs Branding 116

ProductPlan

JANUARY 21, 2021

In 2016 I gave a talk on lean market validation at the opening night of Startup Weekend at the University of California, Santa Barbara. In attendance were 200 eager students and entrepreneurs who wanted to learn how to build a startup in 54 hours. 10 Ways to Rapidly Test Your Startup Idea. Be sure to get specific.

User Testing 52

User Testing Startups Product Research Testing 52

The Product Guy

DECEMBER 15, 2019

Initially joining Vydia in 2016, Gaudio played a pivotal role in building and leading the company’s marketing division, which helped earn Vydia recognition for its innovative product, fast-growing business, and attractive culture. and Automata Robotics over the last decade. You can find him on Twitter at [link].

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. Hint: it starts with user feedback. Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Mind the Product

DECEMBER 24, 2019

And while we spend a lot of time focusing on the things that we’re building and obsessing over our users, it becomes easy to neglect ourselves. I’m a big believer in taking time to consider personal development – one of the main reasons I started ProductTank in Bristol in 2016. Happy listening!

Product Research 110

Product Research User Testing Entertainment Consulting 110

Mind the Product

DECEMBER 5, 2019

How do you decide what to prioritize or whether to believe what customers and prospects are telling you about your product? At the heart of your prioritization skills should lie value and effort. Take this experiment[1], where college students completed questionnaires about their mood and other data points every day for five weeks.

User Testing 128

User Testing Product Research Customer Experience Weak Development Team 128

bpma ProductHub

OCTOBER 16, 2016

Unless you work at a startup where you don’t have any existing products yet, there is probably a vocal group of stakeholders, such as customers and sales, that’s interested in fixing real or perceived issues with your existing products. Another example that I have personal experience with is Medtronic.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. What does the company do and who are your main customers?

Product Research 265

Product Research User Testing Research Software Data Visualization 265

Mind the Product

MARCH 11, 2020

Ten years ago, I left academia to go into tech full time. As CPO, it’s my responsibility to ensure that we build the right product for the right customers, both today and in the future. It’s fascinating to me to be in a startup working with some of the largest companies in the world. My Career Experience.

Research Software 100

Research Software B2C Artificial Inteligence Customer Experience 100

Product Club

DECEMBER 20, 2016

On the 4th November the Product Manager Club attended JAM 2016 in London. We met a lot of great people and we learned a lot of interesting things and we thought it was only right to share our experience! Yeah but what’s Jam 2016?! It was pretty awesome! It really was a simple as that! Hugo from Monzo. Presentation. Nilan Peiris?

Feedback Software 48

Feedback Software Weak Development Team Product Management Product Manager 48

Userpilot

JANUARY 28, 2021

Most commonly – employers look for experience when hiring PMs. So having experience in a programming job is invaluable for a Product Manager. But how to gain it if you’ve just decided to move into the field? Here are some tips from experienced PMs! How to Become a Project Manager Tip #1: Start from a Programming/ QA Job.

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Melissa Perri

MAY 5, 2016

A Successful Start I learned about Minimum Viable Products like 99% of other Product Managers - through The Lean Startup by Eric Ries. I was now going to build things that mattered to my customers. Frankly, this came at the perfect time for me. Frankly, this came at the perfect time for me. This makes so much sense.”

User Testing 120

User Testing Feedback Software Research Software Customer Experience 120

Mixpanel

FEBRUARY 12, 2019

By 2015, Matthew Black was a veteran of the startup world. His plan, as he recounted to us was “to build a hybrid agency that would leverage technology to build mobile and web experiences for customers.”. But it wasn’t until a call from an Australian customer in April 2016 that the agency’s way forward became clear.

Customer Experience 68

Customer Experience User Testing Research Software Analytic Tools 68

The Review by First Round

MARCH 3, 2022

This week marks the one year anniversary since he joined, making the transition from seasoned GTM leader to full-time early-stage investor. When he first joined in 2016, he served as one of the payments company’s early account executives, leading their first attempts to go upmarket and land enterprise logos.

Customer Experience 52

Customer Experience Reference Startups Enterprise 52

Sachin Rekhi

SEPTEMBER 16, 2018

I decided to expand upon an essay I originally wrote in 2016 about developing a continuous feedback loop for your product with detailed case studies of how I have implemented such a feedback loop for my current startup, Notejoy , as well as while leading LinkedIn Sales Navigator.

Product Research 86

Product Research Feedback Loop Feedback Software User Testing 86

Product Innovation Educators

SEPTEMBER 30, 2016

Need to radically change a product experience – learn from Yahoo Finance rebellion. The product management team for Yahoo Finance spent the last 18 months conducting user research and learning how to improve Yahoo Finance. The radical changes enraged existing users but have also attracted new users. fnsrDIUWhTg.

Customer Feedback 48

Customer Feedback Customer Experience Wireless Finance 48

Product Innovation Educators

OCTOBER 28, 2016

2) Talk to (at least) five customers. (3) 5) Sit on 10 customer support calls. Watch it here https://www.mindtheproduct.com/2016/10/product-lifecycle-management-beyond-early-adopter/. Good marketing is part of a great customer experience. 2016 Product Management Year in Review. 1) Know the company’s goals.

Customer Feedback 49

Customer Feedback Product Management Product Manager User Testing 49

Mind the Product

MAY 25, 2018

We ran through various exercises in the first week to give us direction, including user journey mapping , product in a box , and the speedboat game. From there we put together a basic roadmap and started writing user stories. One of many tweets from users about the thank-you cards. Enable people to make a difference.

User Testing 116

User Testing Weak Development Team Onboarding KPIs Customer Experience 116

Product Innovation Educators

JULY 15, 2016

Defining customer needs with jobs-to-be-done theory. New product development frequently begins by having keener insights into customers’ needs than competitors do. Insights lead to innovations and increased value for customers and the organization. Read more at https://strategyn.com/2016/07/11/customer-needs-defined/.

Customer Feedback 48

Customer Feedback Crowdsource User Testing Product Management 48

Mind the Product

JANUARY 13, 2020

I’ve been working in digital products for 15 years and, throughout this time, I’ve found that product management has many faces. I’ve done the job in different companies and in each one, it was a completely different experience. My Career Experience. Consider HTML. This really comes down to communication.

Onboarding KPIs 96

Onboarding KPIs Product Management Product Manager User Testing 96

freshtrax

SEPTEMBER 26, 2019

That is until BASE FOOD , a nutritionally balanced food Japan-based startup, successfully created a product that popularized the industries. BASE FOOD officially launched in April of 2016 in Japan and became Amazon Japan’s top seller of the year in the food category for 2017. Make it easier to eat nutrient-rich foods.

User Testing 73

User Testing Startups Customer Feedback Feedback Software 73

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. .

Product Research 115

Product Research Research Software Software Review Technical Review 115

Product Innovation Educators

JUNE 3, 2016

Rich Mironov shares mistakes he sees first-time product managers make, which are also mistakes I have seen some not-so-first-time product mangers make. 2) Remember that your colleagues are also your customers. (3) build products customers want and love. Want to get hired as a product manager at a startup?

Product Research 48

Product Research Customer Feedback Product Management Product Manager 48

Product Innovation Educators

JULY 29, 2016

Customer experience and engagement teardown of the Dollar Shave Club. This article examines the customer experience from the first interaction a customer has with the company, offering suggestions for improvements in the analysis. to improve our customers’ experience. Read more at [link].

Customer Feedback 48

Customer Feedback User Testing Product Management Product Manager 48

The Product Coalition

OCTOBER 11, 2019

If you want to give your customers what they want, you’ll need to know how to ask them. If you want your product to be successful, you have to know your customers. But the good news is that customer interviews are virtually free, and it would be a crime not to use them for your product’s sake.

User Testing 60

User Testing Customer Feedback Customer Experience Feedback Software 60

bpma ProductHub

AUGUST 1, 2016

In 2016, Glassdoor identified Product Management as the #8 best job to have in America, with a job score of 4.5 After a product manager learns the market and their customer, the next skill is to convey your findings to different audiences. Contributed by Cynthia Andre. For one, roles can change drastically from company to company.

Product Management 218

Product Management Product Manager Technical Review Management 218

Product Innovation Educators

JULY 8, 2016

The practice of A/B testing is basically conducting a quick experiment to test ideas before making a decision. Even if you can’t do A/B testing, are you running experiments? Why now is the right time to develop product management skills. build products customers want and love. 1) It Will Help you Get Feedback Sooner. (2)

Customer Feedback 48

Customer Feedback Product Management Product Manager User Testing 48