The Accidental Product Manager

MAY 23, 2022

Young people seem to getting the message and are less likely to start to use your products. A cautionary note for the Altria product managers is that youth use of e-cigarettes jumped 78% between 2017 and 2018 — to one out of every five high-school students — thanks largely to the popularity of the Juul brand.

Product Management 65

Product Management Product Manager Management Management 65

UX Studio: Product Management

JANUARY 11, 2022

Kodlogy Technologies is a Webdesign Wien agency established in 2018. Myna was established in 2018 and quickly grew to an international IT services agency with offices in Chicago, USA, and Vienna, Austria. Spend a few seconds assessing its usability and message. Kodlogy Technologies GmbH.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

UX Planet

DECEMBER 19, 2023

Toxic positivity has weakened the UX field. I see plenty of LinkedIn and blog posts about the current situation but little mention of who caused it. It was already long gone when I added it to my list of UX fails back in 2018. And yet, companies show contempt for the discipline that makes technology controllable.

UX 52

UX Reporting Tools Customer Experience Data Visualization 52

Userpilot

MAY 5, 2021

Behavior-responsive messaging. Userpilot is based in California, USA and was founded in 2018. Let’s take a look at the most important features Pendo suite has to offer for user onboarding workflow creation: Walkthroughs and targeted messaging. Behavior-responsive messaging. Targeted user messaging. Data analytics.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Usersnap

JANUARY 25, 2021

If stores carry both brands, they’ve positioned themselves to be more secure. We’ve seen a significant uptick in showrooming and price checks via mobile in stores since 2018. These elements not only mean less training and messaging is required but they can update as soon as manufacturing, shipping, or other details change.

User Testing 86

User Testing Product Research Data Visualization Customer Feedback 86

Userpilot

JANUARY 5, 2021

Autopilot is a marketing automation tool that allows marketers to visualize their customer’s journey, and create marketing messages along the way. Shiv noticed an ’empty office space’ phenomenon…when he worked as a Product Manager at WeWork London in 2018. Well, remember the empty dance floor analogy?

Customer Experience 105

Customer Experience Data Visualization Dashboard Marketing 105

Mixpanel

OCTOBER 17, 2019

They’re how I check on which blog articles the world finds interesting. To that end, an additional inspiration for this post was the popularity of last year’s article, 2018 Product Highlights. At your request, Mixpanel can surface segments that disproportionately contribute to conversion rates – either positively or negatively.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Intercom, Inc.

MAY 14, 2018

Messaging: Ignore at your peril. As marketers we’re always yearning to understand how consumers want to engage, and increasingly, that’s through the personal, real-time, device-agnostic medium of messaging. 10 minutes: The average daily time US consumers spent in a messaging app in 2017 was 10 minutes, up 15.2% Engagement.

User Testing 223

User Testing Research Software Artificial Inteligence Marketing 223

Product Management University

NOVEMBER 20, 2018

The B2B Product Manager Magazine November 2018 is now available. When you attain that level of knowledge, your solutions are indispensable, your marketing messages speak directly to the agenda of decision-makers, and your salespeople are treated as trusted advisors. Blog: High-Octane Product Management. Enjoy our November issue.

Magazine 113

Magazine B2B Product Management Product Manager 113

Intercom, Inc.

AUGUST 25, 2021

In 2016, we released a new version which featured deep customization, cross-platform compatibility, new message formats, and playful emoji support. In 2018, we released a completely reimagined Business Messenger , a full-fledged “front desk for your website or app,” complete with a homepage and a library of embeddable apps.

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Dear Strategy

SEPTEMBER 3, 2018

What’s more, it is usually asked from a position of some envy – with the assumption being that small or startup businesses wouldn’t need to bother with the type of strategic formality that is usually required by larger companies. DOWNLOAD FRAMEWORK.

Startups 45

Startups Strategy Framework Download 45

Indicative

MAY 25, 2018

Indicative visited the 2018 Propelify Innovation Festival on May 17th. That was the message of Indicative CEO Jeremy Levy’s session on “Deciding by Data,” which is also the theme of podcast he hosts. The event featured leaders in tech, media, and government talking about how technology will impact our world. Deciding by Data.

Research Software 53

Research Software Banking Certifications Customer Experience 53

eG Innovations

JULY 4, 2019

We have invited George Spiers ( [link] ), who is a Citrix architect with rich experience in consulting and implementing Citrix technologies for organizations in various sectors, to write this guest blog and enlighten us on the topic of Citrix monitoring. Visit George Spiers’ Blog. Webinar: Citrix Troubleshooting 101 ».

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. This blog is a transcript of part of that meetup, focusing on why we need Product Management. They want the message. Rich Mironov presenting on why we need Product Management.

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. Not because of the product itself – but how it was positioned on the market. If you’re wondering where’s SaaS?

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

Userzoom

MARCH 28, 2018

On 15th March 2018, UserZoom hosted Better UX London 2018, a day-long conference bringing some of the brightest UX talent and dazzling UX innovators together in one room. He’s also soon to release User Experience Revolution and runs the award winning user experience blog and podcast Boagworld. Paul: Oh, absolutely.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

UX Studio: Product Management

SEPTEMBER 16, 2021

The value we deliver to our clients and the positive impact from our work has been recognized by Clutch, the top rating and review platform for business services providers. Message us through our contact form to book a free consultation with our experts. Perhaps, your chosen company has a reputable blog?

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Intercom, Inc.

APRIL 22, 2021

You last chatted with us way back in 2018, when you shared your insights on engineering and infrastructure management. Will: One of the interesting things about writing a book is that you have a position, you have a set of beliefs about how something should work. Solving the puzzle. Brian: Great. It’s been great talking with you.

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Technical Review Leadership CTO Coach Weak Development Team 274

Usersnap

JUNE 30, 2022

Your team, users, and metrics must positively influence your business if you want to see growth. Check out this blog if you need more information on how to get the right product features on your roadmap. appeared first on Usersnap blog - the #1 customer feedback software. Deliver value before capturing value.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Actuation Consulting

JULY 6, 2018

They can also impact sales messages. website I consulting I training I toolkits I books I blog I twitter. An end user or a purchasing manager is an example. The Buyer Persona informs the development of the components, functionality, and benefits of the value proposition. User Personas.

User Testing 40

User Testing Customer Experience User Friction Data Visualization 40

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Both landscapes are increasingly competitive and it’s little wonder that 63% of marketing executives have rated lead generation as their biggest challenges in 2018. Promote it.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Michael Trafton (@mikeytrafton) October 3, 2018. So, and doing it quarterly might fatigue people to see that same message constantly. pic.twitter.com/cBzVvt2Rtx. Upcoming Events.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Mixpanel

OCTOBER 17, 2019

They’re how I check on which blog articles the world finds interesting. To that end, an additional inspiration for this post was the popularity of last year’s article, 2018 Product Highlights. At your request, Mixpanel can surface segments that disproportionately contribute to conversion rates – either positively or negatively.

Data Visualization 11

Data Visualization Analytic Tools Reporting Tools Customer Experience 11

The Product Coalition

FEBRUARY 6, 2020

User expectations and pressure on companies have increased: they must be present in multiple channels, generate personalized content and positive user experiences in each of these channels. This is followed by lead generation and the formation of positive user experience. The biggest jump was in 2018.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userpilot

JULY 8, 2020

We’ve talked a lot about ‘Aha’ moments here on the Userpilot blog. In this chart, for example, you can see that for March 2018 starters, a big retention problem occurs in month 6. That seems to be happening for more recent cohorts at around the same time: April 2018 cohort – month 4 is August. Define ‘Activation’.

Onboarding KPIs 89

Onboarding KPIs User Testing Customer Experience Analytic Tools 89

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. Why start a business when your biggest competitor has so much cash to throw around? Easier than if you’re less profitable.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

freshtrax

MAY 21, 2019

So, I decided to create a guide to using the LINE messaging app to help you in your Japan marketing campaign endeavors. LINE is a messaging app used by more than 7.9 LINE is a messaging app used by more than 7.9 LINE is not only a messaging app, but it also plays a crucial role in the social infrastructure of Japan.

Research Software 85

Research Software Reporting Tools Customer Experience User Testing 85

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. Why start a business when your biggest competitor has so much cash to throw around? Easier than if you’re less profitable.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Userpilot

AUGUST 27, 2020

The term was coined by Bangaly Kaba during his time leading on growth at Instagram between 2016 and 2018. Maybe your positioning intimidates them and makes them think your product is not quite for them. This is typically because the current product positioning or experience has too many barriers to adoption for them.

Analytic Tools 94

Analytic Tools Customer Experience User Testing Customer Feedback 94

Business of Software Conference

OCTOBER 1, 2019

So when I sit through or I’m supervising a set of product managers or I’m in the executive team, this seems like the drumbeat set of messages. It’s like eight hundred and fifty items long but for you I’m going to slide it into position six hundred and twelve. We had a really good positive relationship.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

ProductCraft

AUGUST 14, 2018

I interviewed them to write on my blog what I was learning and then at some point, a professor of mine at Stanford, from when I was a student there, called me up and said, “I really like your blog. EB: Let’s talk a little about one of your blog posts. Best Practices. Perspectives. ProductStack. By Eric Boduch – Aug.

Research Software 66

Research Software Product Research User Testing Customer Experience 66

The Product Coalition

MAY 25, 2018

Upcoming Hands-on Agile Webinars Save the dates: On May 22nd, 2018 , the fourth webinar will address Agile Failure Patterns in organizations. On June 5th, 2018 , the fifth webinar will address Sprint planning anti-patterns ?? Follow me on Twitter and subscribe to my blog Age of Product ?? up to 50 times?—?your Well, then: ??

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Webinar Agile Product Research Customer Experience 60

Andrew Chen

NOVEMBER 1, 2018

My journey took a while too: 10 years in the Bay Area (and blogging, building my network, etc). I started my blog originally to write down everything I was learning. As of early 2018, when I had presented this, these were some of the companies that had growth titles or formal growth teams). 100+ hours of interviewing and prep.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Intercom, Inc.

MAY 21, 2020

You recently wrote a blog post that talked about how automation helped save Intercom $400,000 , which is not nothing. Last year, we had a big message for our front-line managers, and that was “People, not projects.” We’re obviously focusing more on the former today. Kaitlin: Absolutely. It resolved about 0.5% “I love acronyms.

User Testing 221

User Testing Customer Experience Data Visualization Reporting Tools 221

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using. For instance, Gimlet’s scripted podcast Homecoming debuted as an Amazon Original Series in November 2018.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Usersnap

AUGUST 26, 2021

or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue. It also sends a powerful message to your customers that you care. How do I do this?

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119