Mind the Product

NOVEMBER 30, 2017

On May 25th 2018 something big is happening which needs your attention. TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. Why Product Needs to Care.

Data Visualization 86

Data Visualization Technical Review Reporting Tools Technical Advisors 86

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. UX studio Vienna Pixel Kodlogy Technologies GmbH Myna Nanoware Media. Kodlogy Technologies GmbH. Kodlogy Technologies is a Webdesign Wien agency established in 2018.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Imaginary Cloud - Design

JULY 2, 2020

And I follow some blogs”. The thing is: a book can expand a topic in much more depth than any blog article or podcast will ever be able to do - at least if it is a good book. Those books could be summarized without much loss in a blog post or podcast. Oh, but I prefer listening to podcasts. The problem with most reading lists.

Books 52

Books Technical Review Research Software Data Visualization 52

Gainsight

OCTOBER 17, 2019

In 2018, the average company spent $343,000 on SaaS. Who are the people that most directly make these systems work every day to drive our businesses? The Technical Admin. How technical are their objectives? Admins, of course. But who are the administrators of today? But who are the administrators of today?

Reporting Tools 40

Reporting Tools Customer Experience Data Visualization Customer Feedback 40

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

eG Innovations

FEBRUARY 25, 2019

From the 2018 Migration Survey conducted by eG Innovations, some interesting statistics surfaced: 59% of 795 Citrix professionals voted that slow logons were the number one problem for them. Default settings in the operating system are not the best. may be something you want to review for more details. Windows 2016. See [link].

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

eG Innovations

DECEMBER 4, 2020

A 2018 survey by eG Innovations and DABCC found out that Citrix logon time was the number one problem for administrators: 59% of respondents rated logon time as their biggest problem. Hyperconverged infrastructure technologies, such as Nutanix can also be used to minimize processing and storage latencies. Improving Citrix Logon Times.

Customer Experience 52

Customer Experience Naming Systems Review Enterprise 52

UX Studio

SEPTEMBER 20, 2018

The work started in April 2018 and took seven weeks. We identified the goals of the collaboration, talked about fears and obstacles, features, competitors, technical requirements, created the brand’s persona, and mapped the current and ideal user journeys. Read Luca’s blog post about how to create a delightful first experience.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Userzoom

MARCH 28, 2018

On 15th March 2018, UserZoom hosted Better UX London 2018, a day-long conference bringing some of the brightest UX talent and dazzling UX innovators together in one room. He’s also soon to release User Experience Revolution and runs the award winning user experience blog and podcast Boagworld. Hull is another.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Usersnap

JUNE 30, 2022

Check out this blog if you need more information on how to get the right product features on your roadmap. In the world of modern technology, problems and their solutions are popping up faster than it takes you to do a Google search. appeared first on Usersnap blog - the #1 customer feedback software.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Split

AUGUST 28, 2020

The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. Peer Code Reviews Combined with What Now ? But, who should be in charge? The second half?

Analytic Tools 105

Analytic Tools Feedback Software Software Review Weak Development Team 105

Intercom, Inc.

AUGUST 1, 2019

Michael and his team created a lucrative reward system for startups , which they were able to do through group purchasing (taking advantage of a vertical that allowed them to buy software packages). I remember first meeting you and Enrique in August 2018, and your team was maybe 30 people? From Wall Street to startup. Tara: Right.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Blog posts. For example, if a customer contacted you with a question about the ingredients in your all-natural body lotion, you might send them to a blog post on the subject.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year. They were not review quarterlies. How about we stop until the end of 2018 I do no more quarterlies.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

The Product Coalition

FEBRUARY 6, 2020

Challenges The most serious challenges for marketing organizations are: hiring staff with up-to-date digital skills such as data analytics, technical expertise, and marketing automation; innovation scaling; integration of multiple marketing tools; centralized collection and management of data and communications. The biggest jump was in 2018.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Business of Software Conference

SEPTEMBER 3, 2019

The founders just started doing what they loved: Talking tech. They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. Now, we are a systems management solution. We are system administrators and there were some contingencies that all of us were ironclad on.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. I think you were first on back in 2018. And today’s guest knows just how much it takes to make it work.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. We lost some of our functionality as a tool due to API changes. They’re often built on tech that is older.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

eG Innovations

AUGUST 30, 2022

FSLogix is a profile management solution used to apply personalization to user sessions for application and desktop virtualization technologies such as Citrix and Microsoft Azure AVD (Azure Virtual Desktop) and enable “roaming profiles”. The FSLogix agent driver sits as a filter driver on the file system. Introduction to FSLogix.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. We lost some of our functionality as a tool due to API changes. They’re often built on tech that is older.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

eG Innovations

OCTOBER 29, 2021

In this blog post, I’ll cover some of the history of observability vs. traditional monitoring paradigms, and particularly, how they apply to the new world of microservices and containerization technologies, such as Docker and Kubernetes (K8s). You can only monitor a system that is observable. Observability vs. Monitoring.

Analytic Tools 52

Analytic Tools Data Visualization Artificial Inteligence Systems Review 52

UX Studio: Product Management

JULY 29, 2020

In most cases, however, we are only expected to deliver proven and tested design assets to developers in the form of a design system and sophisticated user flows. The three main contexts we have to listen to are: users, business -and technology, and everything in between. . And product designers have a great perspective to do this.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

Usersnap

JULY 26, 2020

With each difference, I would review and decide, based on the test, whether the result was a true failure or defect. Some defects get fixed, other defects are low enough impact that they are just noted and left in the system. Tester can be a non-tech person. Sometimes it’s called system testing. White-box testing.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

Userpilot

JULY 13, 2021

While reviewing their design files, ask yourself the following questions: Is the folder structure organized and intuitive? An ideal answer might look like this: “The overall design of the Zapier UI is beautiful because it’s extremely simple, catering to users who aren’t technical but want to create automations with technology.

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Userpilot

JULY 29, 2019

Just look at the Marketing Technology Landscape (Martech) in 2018: Image Source. And it turned out that the real problem was the inability to pay the bills – and so they developed a cash management system, rather than a budgeting solution. We ‘borrow’ business models, pricing, value proposition, even marketing ideas.

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

The Product Coalition

MAY 25, 2018

Upcoming Hands-on Agile Webinars Save the dates: On May 22nd, 2018 , the fourth webinar will address Agile Failure Patterns in organizations. On June 5th, 2018 , the fifth webinar will address Sprint planning anti-patterns ?? Keep your documentation outside your ticket system because it doesn’t belong in there. up to 50 times?—?your

Webinar 60

Webinar Agile Product Research Customer Experience 60

Business of Software Conference

OCTOBER 1, 2019

So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. But but let me you know that’s how to find me there’s 17 years of blog posts on my Web site.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Andrew Chen

NOVEMBER 1, 2018

My journey took a while too: 10 years in the Bay Area (and blogging, building my network, etc). While there were people thinking about user acquisition and ad tech, and some early consumer teams (like Eric Ries’s IMVU) thinking about cohort curves to mention retention, it hadn’t been centralized into a team that could execute against it.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Intercom, Inc.

JUNE 10, 2019

Elasticsearch is a core technology at Intercom. It’s September 2018, and there are 7 Elasticsearch clusters at Intercom. The Elastic blog promised “ somewhere between 25% – 80% improvement to indexing throughput ,” and we saw exactly this after we applied the two bug fixes that we previously discussed.

Reporting Tools 35

Reporting Tools Data Visualization Analytic Tools Software Review 35

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Stopped off at McKinsey along the way doing Tech strategy.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. One of the big success stories for Intercom in 2018 was our app store. I think bots are going to be a massive success as a technology. Short on time? Paul: I fell in love with a bot.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Userzoom

AUGUST 6, 2019

In the following video and transcript of their talk at BetterUX London 2019 , Katja and Pietro discuss how they democratized UX and took a journey towards a corporate UX majority, by running two concurrent teams: Team Hive, which is focused on the development of design systems, and Team Swarm, focused on user research and insights.

User Testing 101

User Testing Product Research Presentation Research Software 101