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Practising “Best Practice” Product in the Context of B2B2B2C

Mind the Product

This was the Product and Design team I was leading in 2020 which focused on building and selling an enterprise-grade digital platform in healthcare. Read more » The post Practising “Best Practice” Product in the Context of B2B2B2C appeared first on Mind the Product. The complexity of this situation was consternating.

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Best Practices for Healthcare Mobile App Development and Telemedicine Apps

Alchemer Mobile

In the rush to adapt to our new mobile-first world in 2020, many healthcare organizations had to quickly build out mobile apps to connect patients with providers from home. Providing patients with multiple communication channels so they can select what works best for them builds trust between them and your organization.

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What we learned from Scale in 2020

Intercom, Inc.

As it happens, 2020 has only reinforced this, by highlighting again and again the importance of strong customer relationships as the structural foundation on which solid businesses are built. We interviewed Chris Jewitt, Customer Success Manager at Klaus , to find out his best practices for building a strong, scalable support experience.

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2020 on Inside Intercom

Intercom, Inc.

Given how unprecedented 2020 has been, with turbulence and tragedy on so many fronts, it’s hard to try and pick a post that sums up the year on Inside Intercom. Which is probably why my mind turned to a post that is practical in nature and reflects so much of how we approached this year on the Intercom marketing team.

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Business Agile: A Roadmap for Transforming Your Management & Adapting to the VUCA Environment

Speaker: Peter Taylor, Speaker/Author, The Lazy Project Manager

January 23, 2020 11:00 AM PST, 2:00 PM EST, 7:00 PM GMT. How to guide your management team and change agents on how to get productively business agile. All the steps involved in the change process to be successfully agile.

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B2B Product Manager June 2020

Product Management University

The B2B Product Manager Magazine June 2020. You learn new skills by putting them into practice at the exact time you need them. The framework, best practices, examples and artifacts are all there. The post B2B Product Manager June 2020 appeared first on Proficientz. We’ve covered them all!

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What I’m Saying Yes to in 2020 (With 2 Big Announcements)

Product Talk

This is the 2020 version. Doing My Best Work. I know that I do my best work when I focus on reading, writing, teaching, curriculum design, and community. My goal is to continue to refine a structured and sustainable approach to continuous discovery that is grounded in research and practiced by hundreds of teams.

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Game-Changers 911™: How to Change the Product Management Game in 2020

Speaker: John Storm, President, BrainStorm Network

Get ready to change your game in 2020! Equip you with 50+ ways to change the game in 2020. April 16, 2020 11:00 AM PDT, 2:00 PM EDT, 7:00 PM GMT Webinar Takeaways: Spark new Game-Changing perspectives, options and ideas. Discover and evaluate your personal innovation drivers.

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Game-Changers 911™: How to Change the Project Mgt. Game in 2020

Speaker: John Storm, President, BrainStorm Network

Get ready to change your game in 2020! Equip you with 50+ ways to change the game in 2020. March 19, 2020 9:30 AM PDT, 12:30 PM EDT, 4:30 PM GMT Webinar Takeaways: Spark new Game-Changing perspectives, options and ideas. Discover and evaluate your personal innovation drivers.

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Go to the Cloud: How Product Managers Can Lead a Cloud Transformation

Speaker: Stephanie Lewandowski, Senior Product Manager, Teachstone

As the product manager, you need to know the best way to lead the team in this transformation while avoiding common pitfalls. Quality engineering practices. Practical techniques for prioritization you can apply in your own environment. May 13th, 2020 11AM PDT, 2PM EDT, 7PM GMT Build customer empathy and lead change.

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More Effective Agile Leadership

Speaker: Steve McConnell, CEO, Construx Software

Join Steve McConnell, CEO of Construx Software, as he distills hundreds of companies’-worth of real-world experience into the proven Agile leadership practices that work best. February 6, 2020 9:30AM PST, 12:30PM EST, 5:30PM GMT But how do you know if you're succeeding?

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Personalize Your User Experience Using Behavior Change Science

Speaker: Amy Bucher, Ph.D., Vice President of Behavior Change Design, Mad*Pow

Best practices for personalization that fit timeline and budget while empowering users. Wednesday August 12th, 2020 11AM PST, 2PM EST, 6PM GMT. The benefits of personalization as a way to connect to motivation. How to determine the data needed to effectively personalize a product.