article thumbnail

Emerge named #1 Global Leader in the 2020 Clutch Leaders Matrix for User Experience Companies

Emerge Insights

Emerge, a Digital Agency in Portland, OR, is positioned highly for Ability to Deliver in the Leaders Matrix in Clutch’s 2020 independent evaluation that compares user experience design capabilities across consulting firms, agencies and design companies.

article thumbnail

2020 Product Conferences

Product Talk

We are starting to pull together our 2020 conference list. For 2020, I haven’t decided which conferences I’ll be attending or presenting at, but I’ll update this post once that changes. The Product Experience and Insights Summit. ACM Intelligent User Interfaces. User Experience Lisbon.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

50 Inspirational Quotes on Customer Experience to Guide Your Way

Usersnap

Customer experience is a topic that almost anyone can relate to. If you’re just starting out in CX, or you’re feeling a bit lost on the way, here are 50 to-the-point quotes on customer experience to help you get (back) on track. We see our customers as invited guests to a party, and we are the hosts. Ian Golding.

article thumbnail

Product Update: December 2020

Indicative

2020 was a year of growth and transformation for Indicative. We released a complete overhaul of our user experience with a focus on fresh design and improved usability. We more than doubled the size of our customer base and reached new heights in query activity. Happy New Year! Monthly Event Count Updates.

article thumbnail

How the pandemic has changed customer support forever

Intercom, Inc.

The channels we use to communicate have shifted dramatically, and customer expectations for fast, personalized support are higher than ever. As a result, companies need to understand their customers and deliver to their high standards if they want to stay competitive. Messaging is rapidly becoming a key channel for customer support.

article thumbnail

The Best Customer Success Tools for 2020 and Beyond

Userpilot

Customer success has gone from strength to strength in recent years. More and more SaaS companies are starting to realize how important it is, and so they’re investing more time and effort into it. With that in mind, we thought we’d take a look at the best customer success tools. User profiling. Real-time insights.

article thumbnail

4 Major Launch Announcements from Amplify 2020

Amplitude

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. In a digital everything world, customers expect innovative, personalized, and even prescriptive product experiences.