Gainsight

OCTOBER 19, 2023

If this past year has shown us anything, it’s that companies with the most agility and a strong focus on the customer are the ones that are poised to thrive in a constantly shifting and uncertain economy. We partnered with Benchmarkit, a B2B SaaS research firm, to find out. So what did we learn? To start, here’s the TL;DR.

User Testing 52

User Testing Research Software Reporting Tools Product Research 52

Product Talk

NOVEMBER 22, 2023

These are the customer needs, pain points, and desires that, if addressed, will drive your desired outcome. Below the solution space are assumption tests. This is how we’ll evaluate which solutions will help us best create customer value in a way that drives business value. Below the opportunity space is the solution space.

Research Software 243

Research Software Feedback Software Product Research User Testing 243

Gainsight

MAY 24, 2023

By Nick Mehta, CEO, Gainsight NickGPT + way-too-many-shoe-changes + Taylor Swift + Digital Customer Success + the best community ever = Pulse 2023. You had to be there … But just in case you missed it, here are my top 10 takeaways about Customer Success from an epic week: 1. Ready for Pulse Europe?

Research Software 52

Research Software Product Research User Testing Agile 52

The Product Coalition

JANUARY 5, 2023

Credit: Alex Padurariu Early-stage Product Managers, you’ve been lied to. You can regain focus with the Product Management Yin and Yang. If you’re a product manager (PM) you’re maybe juggling with 10 things. First, figure out if you’re at product-market fit (PMF) You’re at PMF if customers are banging at your door.

Product Research 96

Product Research User Testing Product Management Product Manager 96

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Besides those, our digital creations captivate the target audience to drive high conversion rates while being user-friendly. Research ensures prioritized user needs and delivered effectiveness.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

UX Planet

DECEMBER 15, 2023

Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. How do you plan to set aside a budget to enhance product performance and user satisfaction? So, how do you ensure that UX gets its due in terms of investment?

UX 84

UX User Testing Development Team Review Customer Experience 84

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

The Product Coalition

JULY 16, 2023

In recent years it seems that product management is all about execution and delivery. Photo by Kea Mowat on Unsplash When I moved into product management, almost 20 years ago, it used to be a very senior role. Photo by Kea Mowat on Unsplash When I moved into product management, almost 20 years ago, it used to be a very senior role.

Strategy 138

Strategy Product Management Product Manager Management 138

The Product Coalition

MARCH 6, 2024

To cut another long story short, we did what all great product people do, and we did the research. We spoke with users, with non-users, and looked at usage data (no, the alarm clock was not a heavily used feature — go figure!). Much like Instagram, which does one thing really well, that’s what we had managed to unravel.

Research Software 128

Research Software User Testing Customer Experience Data Visualization 128

Modus Create

SEPTEMBER 11, 2023

With over 100 million developers and 370 million repositories, GitHub is the world’s most popular platform for source code management and a driving force behind today’s open-source revolution. 90% of the Fortune 500 manage their software on GitHub, and that number is only increasing.

Enterprise 110

Enterprise Reporting Tools Research Software User Testing 110

The Product Coalition

JUNE 17, 2020

2020 is only halfway done, but it already was a big year for Product Management. We all learned that Product Management is not just about managing products really. One of the most powerful things Product Managers rely on for growth in 2020,?—?when when retail and in-person customer communication has transformed?—?is

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

The Product Coalition

NOVEMBER 13, 2023

A value creation lead in one of the VCs that I am working with told me that when they think about product-market fit they only relate it to companies at the seed stage, and in round A they consider them as the go-to-market (GTM) phase, assuming they have already found product-market fit. Here is how it works. It’s time to grow.

Product Strategy 118

Product Strategy Strategy User Testing Weak Development Team 118

The Product Coalition

DECEMBER 4, 2023

A value creation lead in one of the VCs that I am working with told me that when they think about product-market fit they only relate it to companies at the seed stage, and in round A they consider them as the go-to-market (GTM) phase, assuming they have already found product-market fit. Here is how it works. It’s time to grow.

Product Strategy 107

Product Strategy Strategy User Testing Weak Development Team 107

Bain Public

OCTOBER 25, 2022

Connektica is a Montreal-based telecommunication company offering Test as a Service (TaaS) solutions for measurement of radio frequency components in space and ground applications. Our ‘ Explore, Evolve, Execute’ offering (we call it Triple E) takes our SOAP™ workshops one step further to directly work with the product manager and the team.

Product Research 52

Product Research Data Visualization Research Software User Testing 52

The Product Coalition

JANUARY 5, 2021

Yes, that ancient locomotive that somehow manages to move millions of residents of NYC from one place to another without totally giving up midway. Contactless methods are easier track down to a specific user and, hence, much harder to misplace. And in 2023, there will be no more MetroCard. Hey New Yorkers! The subway!

Transportation 144

Transportation Data Visualization Government Banking 144

ProductPlan

DECEMBER 13, 2021

In the past 20 years, we have seen Digital and Agile Transformation Programs grow and swell to $1.3 Organisations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organised in “squads”. This seems to be the extent of some Transformation Programs from a Product Manager’s perspective.

Weak Development Team 91

Weak Development Team Agile Technical Review Product Research 91

Sequent Learning

DECEMBER 17, 2021

In the past 20 years, we have seen Digital and Agile Transformation Programs grow and swell to $1.3 Organizations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organized in “squads”. This seems to be the extent of some Transformation Programs from a Product Manager’s perspective.

Weak Development Team 52

Weak Development Team Technical Review Product Research Customer Experience 52

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

Reporting Tools 98

Reporting Tools Data Visualization Analytic Tools Research Software 98

Usersnap

JUNE 15, 2023

Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. To help you out, I’ve put together this extensive guide on the product management process.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Modus Create

JUNE 20, 2023

These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time). Here’s what’s capturing the attention of global enterprises in 2023. billion in value. Well, the future has finally arrived.

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

The Product Coalition

JANUARY 3, 2023

If we were truly lean and agile, shouldn’t we be way below the 153,000 layoffs mark? When role model companies have their structures shaken by what appears to be poor management, it’s inevitable to think that they are not that different from your “under digital transformation” every-day business. All of that in November alone.

Product Research 115

Product Research Product Management Product Manager Management 115

Agile Velocity

AUGUST 30, 2023

Both of us are transformation coaches with Agile Velocity. We want to talk today about organizational agility and specifically, metrics that matter when optimizing for the flow of value through your system. We’re going to look here at how you can use metrics to help manage the madness. Colleen Johnson Absolutely.

Data Visualization 87

Data Visualization Reporting Tools Feedback Software Agile 87

Userpilot

MARCH 8, 2023

Abrar Abutouq, Product Experience Manager Role: Product Experience Day-to-day responsibilities : I’m in charge of handling a wide range of customer issues and improving the product user experience, and making our easier for users to use and understand.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Product Talk

APRIL 19, 2023

Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed. The world of digital products is evolving quickly.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

Modus Create

NOVEMBER 2, 2020

So, while you technically could continue to use your server products indefinitely, we recommend one of the following strategies in planning for your going to continue managing your team’s work through 2024 and beyond: 1. Purchase new plug-ins from the Atlassian Marketplace until February 2023. So, What Now? Nothing is changing today.

Analytic Tools 96

Analytic Tools Research Software Data Visualization Product Research 96

Userpilot

OCTOBER 20, 2023

What does the future of product management look like? Our article explores 8 key trends in product management that you can’t afford to miss! TL;DR Product-led growth is becoming the go-to growth strategy and PLG tactics can help sales-led companies to improve customer experience. Let’s get right to it.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

DECEMBER 22, 2021

Interestingly – they seem completely different from the product trends we’ve identified for 2021 – including Product Led Growth , the rise of a Growth Product Management Role, chatbots, or gamification. Will AI transform Product Management in 2022 by allowing PMs to make a better use of user behavior data ?

Analytic Tools 143

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 143

Userpilot

JANUARY 14, 2024

What does 2024 have in stock for product managers ? Let’s check out 11 predictions on product management trends in 2024. This will include the use of predictive analytics to forecast user behavior trends. More organizations will try to develop the product ops function to streamline the product management process.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103