Userpilot

MARCH 6, 2024

TL;DR We’ve brought 13 CRO trends that are timeless and will always work in SaaS, and they include: Add more UGC in your content : Leveraging user-generated content to enhance credibility and trust through social proof, improving conversion rates.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Gainsight

FEBRUARY 7, 2024

In the fast-paced world of Customer Success , staying ahead of the curve is non-negotiable. That’s why here at Gainsight, we’re beyond thrilled to share our latest triumph: clinching the top spot in the Winter 2024 G2 Grid Report for Customer Success. But what exactly does this mean, and why should you care?

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

APRIL 30, 2024

Marty Cagan is a popular name in the product management world. Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

Userpilot

JANUARY 16, 2024

Customers trust real customer reviews just as much as recommendations from friends and family. TL;DR A review funnel is a system that helps businesses manage customer feedback and increase chances of receiving positive reviews. It can help you get customer insights to improve their experience.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Systems Review 105

Product Talk

MAY 15, 2024

It’s no longer about making decisions purely based on your intuitions or stakeholder requests, but finding ways to integrate touch points with customers into your work every week—if not every day. They were hoping to get a general sense of whether they had more consumer or business users. Tweet This This can sound overwhelming.

Product Research 181

Product Research Feedback Software Analytic Tools User Testing 181

Userpilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. TL;DR In-app events are actions users take inside your products. Why should you track in-app events?

Analytic Tools 105

Analytic Tools Data Visualization Events Onboarding KPIs 105

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

UX Planet

JANUARY 23, 2024

Master Google Analytics 4 for user behavior analysis, UX design optimization, and enhanced website performance to improve sales. If you know about Universal Analytics , it’s going away on July 1, 2024. Key features of Google Analytics 4 include tracking user interactions, analyzing user flow, and identifying user segments.

Data Visualization 80

Data Visualization Analytic Tools User Testing UX 80

The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. And we all know that internal customers take more work to manage. But I also recognized it was a significant change for stakeholders and customers. What about the customer’s goals?

Roadmap 115

Roadmap Feedback Software Onboarding KPIs User Testing 115

Userpilot

FEBRUARY 19, 2024

The drop-off rate is one of the key product metrics to track to improve the customer experience. TL;DR The drop-off rate is the percentage of users who start an action or process but don’t complete it. In contrast, the exit rate refers to the percentage of users stopping their journey on a particular page. How to calculate it.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs User Testing 105

Userpilot

APRIL 21, 2024

This improves customer experience and increases conversion rates. And strengthens the relationship with the customer. Start creating conversion paths by defining their goals from the customer and business perspective. Next, create user personas. A high-converting landing page is tailored for a specific user persona.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Product Talk

FEBRUARY 28, 2024

I really just love focusing on keeping the customer at the forefront of building great, impactful solutions,” says Kelsey. When Kelsey first joined Going, there wasn’t a clearly defined process in place for talking to customers. “We From this feedback, Kelsey’s team quickly zeroed in on a potential solution.

Product Research 238

Product Research Onboarding KPIs Feedback Software User Testing 238

Userpilot

MARCH 7, 2024

Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps. UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. Web analytics tools. Social media analytics tools.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

The Product Cafe

JANUARY 18, 2024

🤩 Best Product Folks to Watch Out in 2024 Ever found someone online who explains tough concepts in easy ways? We've been following them for a long time and are really grateful for their unique insights. He is a key advisor and speaker known for his product strategy insights. We've got a list of people just like that.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

The Product Coalition

DECEMBER 15, 2020

And, according to forecasts, in 2024, approximately 187.5 users will have made at least one purchase via web browser or mobile app on their mobile device, up from 167.77 Therefore, we decided to share our experience on how to create a product card in a B2C mobile app so that it leaves no doubts among users. million U.S.

Feedback Software 127

Feedback Software Technical Review User Testing Customer Feedback 127

Userpilot

NOVEMBER 23, 2023

TL;DR Cohort analysis involves tracking and analyzing how different groups of users with common characteristics behave inside the product. User acquisition cohorts consist of customers who signed up for the product or purchased a subscription within the same time period, for example, a week. What is cohort analysis?

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

The Product Cafe

MAY 29, 2023

No need to shell out bucks for editing or customizing product images anymore. The global rollout is scheduled to be finished by 2024. Read More Riddle of the Week 🧩 What is so delicate that saying its name breaks it? Striving for real customer-led innovation? And, it's launching in the US in just a few months!

Feedback Software 52

Feedback Software Reporting Tools Customer Feedback Generative AI 52

The Product Coalition

FEBRUARY 4, 2024

Your product’s value needs to be defined, delivered, and perceived as such by your customers. If this isn’t challenging enough, what your customers want and need varies based on their profile and maturity with your product. Do all of your customers use it the same way and for the same purpose? Likely not. automatic reports).

Framework 123

Framework Reporting Tools Definition B2C 123

UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. I remember my first impression when I came across their name: These people are doing something special and valuable, and I want to be part of it.

Research Software 89

Research Software UX Feedback Software User Testing 89

Product Talk

MARCH 6, 2024

There are the ideas your product trio comes up with based on your discovery work, the ideas that come from your customers in the form of specific requests, and the ideas that come from stakeholders within your company like your customer-facing teams or CEO, to name a few. My name is Leann Schneider. Leann: Sure.

Feedback Software 207

Feedback Software User Testing Customer Feedback Customer Experience 207

UX Planet

DECEMBER 11, 2023

The goal of this post is to provide facts, links, pricings, and compiled feedback (when available) for the courses that are active today (or soon!), UXCC Student Review(s): “[T]he feedback I received in this course is worth the money. CareerFoundry (CF) — Voice User Interface Design Course ? as of the last month of 2023.

Technical Review 69

Technical Review Certifications Software Review Feedback Software 69

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. Userpilot is the best user journey-tracking tool for web analytics. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Department of Product

NOVEMBER 9, 2023

Formless is a startup that believes the future of user input is conversational and they’ve built a new feature which allows product teams to transform their 404 pages into conversational, contextual, help pages which guide users back to what they were originally looking for.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

UX Planet

DECEMBER 26, 2023

Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It helps setup research questions and extract the insights from the interview findings.

Research Software 86

Research Software Feedback Software Data Visualization User Testing 86

People-First Product Leadership

MARCH 4, 2024

I conducted an event titled “ Top 5 Skills to Stand Out as a Senior PM in a Hybrid World” for Reforge on Tuesday, 27 February 2024. In a similar manner to product-market fit not being achieve it & forget it, you need to continually evolve your community based on member feedback, organizational changes, and market dynamics.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

Usersnap

JANUARY 18, 2024

These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. By leveraging precise questions, they unlock insights into consumer loyalty, driving product refinement and fostering market edge. Why is NPS only one question?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Gainsight

MAY 16, 2024

Recognizing innovation and leadership in the customer success industry is one of our favorite parts of the entire event. Without further ado, here are the 2024 GameChanger Award Winners! The Architect: Lucid Software The first award is The Architect, a company that goes above and beyond to build a thriving customer community.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software Customer Feedback 52

Product Talk

JANUARY 24, 2024

The foundation of continuous discovery is weekly touchpoints with customers. It sounds simple, but what happens if your product is so new that you don’t have any customers yet? What do you do about discovery if your product is so new that you don’t have any customers yet?

Research Software 208

Research Software Feedback Software User Testing Customer Experience 208

Product Talk

APRIL 17, 2024

She regularly shares her learnings and insights on LinkedIn and recently took some time to chat with Teresa for this Product in Practice about her teams’ experience with continuous discovery. I know in a lot of feature factories, product teams don’t engage with customers that often. Were they engaging with customers?

Product Research 220

Product Research User Testing Data Visualization Research Software 220

Userpilot

FEBRUARY 18, 2024

TL;DR Funnel analysis is a way to visualize and understand how users flow through your website or app. Spot friction in your user journeys. Retain users. A step-by-step guide to performing funnel analysis in Userpilot: Map out each stage in the user journey. Customize your funnel analysis parameters.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 105

Intercom, Inc.

JANUARY 20, 2022

And sure enough, the feedback was that things were starting to slow down. If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. Being open to feedback.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Business of Software Conference

NOVEMBER 1, 2023

’ Goodman argues that the answer lies in focusing on two major factors – customer feedback and positive metrics. After all, partners likely have potentially thousands of customers already that fit your vertical demographic. Your customers must be invested from the first moment they use your product.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Reveal

AUGUST 12, 2022

Furthermore, another report by Gartner forecasts that by 2024, low-code adoption will be so widespread that 75% of the software solutions built around the globe will be made with the help of such tools. Most low-code/no-code development tools offer simple drag and drop capabilities to assist users with no technical skills in building BI apps.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Healthcare 52

Userpilot

MARCH 7, 2024

Fortune 500 companies Laura Erdem – Senior Sales Manager at Dreamdata Else van der Berg – Interim Product Lead, Advisor and Coach Frida Ahrenby – CMO at Rillion , CMO to Watch 2024, Board Member and Tech & Start-up Advisor Oana Manolache – Founder & CEO at Sequel.io Sima Banijamali – Sr.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Product Talk

FEBRUARY 21, 2024

When you start interviewing customers every week, it’s easy to get overwhelmed by how much you are learning. When we use our customer interviews to collect specific stories about past behavior, every conversation can uncover dozens of unmet customer needs, pain points, and desires (AKA opportunities).

User Friction 218

User Friction Customer Experience Customer Feedback Analytic Tools 218

Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction. Product analysis with Userpilot.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102