Userpilot

APRIL 11, 2023

This article explores the latest customer retention statistics across different industries and highlights tips to help you define a winning customer retention strategy. SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%. What is a good retention rate for SaaS companies?

Feedback Software 92

Feedback Software Analytic Tools Data Visualization User Testing 92

Userpilot

OCTOBER 6, 2022

Next, use tooltips and other in-app guidance to highlight the relevant features for each user segment. Userpilot FAB model example: features include product usage analytics , in-app flows and the resource center widget. In a SaaS product, it would be the functionality that it offers. Want to see Userpilot in action?

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Customer Feedback 75

Userpilot

NOVEMBER 20, 2022

This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. Provide in-app guidance in the form of subtle hints, tooltips , or other in-app messages where users need it.

Customer Experience 94

Customer Experience Feedback Software Analytic Tools User Testing 94

The Product Guy

APRIL 9, 2019

Journey Into the World of Strategy. The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. After all, many product managers tend to treat a strategy as something that’s scared and driven top-down from the executive management level.

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Feedback Software Analytic Tools Technical Advisors Strategy 148

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. As this journey requires cross-functional cooperation, it’s valuable to leverage solutions that promote release orchestration. Effective release management is pivotal for agile software development.

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Release Management Reporting Tools Analytic Tools Feedback Software 52

UX Planet

DECEMBER 19, 2023

I’ve also witnessed the sunsetting of a few solutions and how those situations came about. And the role design plays in informing those decisions and interacting in a constructive manner with clients/users. I’ll share a few examples on this particular topic. The first case was tied to a component of a larger product experience.

Feedback Software 91

Feedback Software Analytic Tools User Testing Research Software 91

eG Innovations

MARCH 31, 2022

The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. This integration minimizes user intervention in the configuration of the monitoring system. What is a REST API?

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

Userpilot

MARCH 10, 2024

Or maybe you’ve been monitoring product analytics for a while and are looking for ways to boost growth. TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. You can use various analytics techniques to identify similar usage patterns. Are you on the verge of launching a new product?

Data Visualization 86

Data Visualization User Testing Customer Feedback Customer Experience 86

Gainsight

NOVEMBER 21, 2023

Autodesk, a pioneer since its establishment in 1982, has been at the forefront of creating tools that power the architecture, engineering, construction, manufacturing, and entertainment industries. They leveraged Gainsight’s APIs and custom events to combine survey data with usage analytics for a unified view of user sentiment.

Feedback Software 52

Feedback Software Product Research Analytic Tools Customer Feedback 52

The Product Coalition

OCTOBER 21, 2020

Symmetrical landing page structures which popular web-building tools offer may not always deliver the conversion you expect if you do not understand the mechanisms behind them. What are the strategies adopted to drive certain visitor behavior? Photo by ?? ?? Why do landing pages look relatively similar everywhere?

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UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. The Process of Creating User Personas Creating UX user personas is a fundamental step in UX design and product management, acting as a key to unlocking user-centric solutions.

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Usersnap

APRIL 27, 2022

This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. For us, it all started in 2020, when our monthly SaaS churn rate was 6.22%, more than double our target benchmark (high pressure, you bet). The aimed benchmark was 3%. Tension” is in the air.

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

Gainsight

JULY 20, 2022

The use case for each model will vary based on the company, but regardless, segmentation is a powerful tool. Facebook is a good example of a digital platform that serves a wide variety of different users. This could include tech like CRM, back office systems, or platforms (eg, mobile vs desktop). Dive into the analytics.

Analytic Tools 59

Analytic Tools Customer Experience Data Visualization Customer Feedback 59

Userpilot

DECEMBER 11, 2023

You can uncover existing mental models using in-app surveys, user behavior tracking, heatmap analytics, and 1-on-1 interviews. Personalized onboarding, in-app guidance, and in-app communication all play a role in fixing misaligned mental models among your users. Instagram Reels vs. Tiktok app UI.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools User Testing 98

Mironov Consulting

MAY 2, 2019

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To meet customer expectations for consumer-like software usability. To share data with partners.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Department of Product

OCTOBER 26, 2023

, Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. Discord’s senior product manager, Mason Sciotti, says the company has known how valuable its open API has been since its inception, and the app store is a natural extension of that.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

The Product Coalition

APRIL 3, 2019

This is Part 3/18 in the series “How to Build an Innovative New Product or Company” on the topic of over-investing in the “4 Steps to Develop a Strategy” I was introduced to a medical device company recently. They have a technology that, to the founders, is self-evident as a game changer. But they don’t yet have a strategy.

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Analytic Tools Strategy Reporting Tools Data Visualization 60

Userpilot

DECEMBER 18, 2022

But apart from new technologies, we saw also another big emerging trend: a greater emphasis on…simply creating more value for your users through continuous discovery and being more attuned to user feedback and needs. Are you also planning to run more in-app surveys to understand your users’ needs better next year?

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Product Research 87

PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager. After that, you can construct a plan to help you transition. So let's get to it!

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

Gainsight

JULY 5, 2022

It’s about adoption, analytics, and expansions. This is one of the reasons why we constructed “Gainsight’s Guide to Building a World-Class Customer Success Operations Organization.”. Problem solver with the ability to break complex issues down into manageable components and solutions.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

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Data Visualization Analytic Tools Research Software Product Research 250

UX Studio

AUGUST 8, 2018

The Route4U is an app for people with disabilities which aims to make transportation equally easy for everyone. Enter the Route4U app. The app aims to make a city wheelchair-friendlier with user data, specifically data users supply or directly upload to the platform. Challenges & Solutions.

Research Software 82

Research Software Analytic Tools UX Product Research 82

Gainsight

SEPTEMBER 1, 2021

The product growth wave is swelling, and it’s poised to slam into SaaS companies of all types. This product-focused approach isn’t just changing how SaaS businesses sell; it’s redefining the way the whole company operates. In the past, many SaaS companies relied on market-led growth or sales-led growth strategies.

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Mixpanel

MARCH 30, 2020

Build a mobile app. With that experience, she is now investing in startups as a managing partner at Mighty Capital; has founded Products That Count, the most influential global network of product managers in the world; and is a board member at Opera, the browser software company. Let’s dive in. Want to add users? Jenny Wolochow.

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Analytic Tools Feedback Software Reporting Tools User Testing 116

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Web development strategies for successful redesigns. Start by assessing your digital analytics. Design patterns and industrial technology study help existing players to leverage their expertise and practice to differentiate your product/design. Your website may be outdated, using old software, a non-mobile backend system, etc.,

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

The Product Coalition

MARCH 15, 2020

If you are “doing prioritization”, that simply means you have too much you are trying to tackle, you are wasting time trimming down those ideas, and you are probably doing this in a series of internal discussions, i.e., you are not leveraging user testing to make evidence-based decisions to drive toward more innovative solutions.

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Data Visualization Analytic Tools Product Research Customer Experience 78

Gainsight

OCTOBER 7, 2022

Working together, these two disciplines can create powerful strategies to increase Net Revenue Retention (NRR) and Customer Lifetime Value (CLV). These strategies rely on complementary efforts that achieve results that are more than the sum of their parts. Putting it all together in a PQL strategy. The art and science of CLV.

Data Visualization 52

Data Visualization CTO Coach Onboarding KPIs Analytic Tools 52

The Product Coalition

JUNE 5, 2018

Simplify your project management software and watch employee productivity soar. Successful project management requires a close working relationship with leadership to ensure each project is aligned with business strategy , even as companies undergo enterprise-wide change. They must also become expert communicators.

Analytic Tools 68

Analytic Tools Seminar Healthcare Leadership 68

Indicative

MAY 5, 2020

With this blog post, we aim to start constructive conversations with anyone who needs our help. Analytics can help companies navigate ambiguity. . As a customer analytics company with a global customer base, Indicative is in a unique position to help. . We want to help you figure out your strategy. Data can create change.

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Data Visualization Analytic Tools Construction Dashboard 72

Gainsight

MARCH 24, 2022

In this article, we lay out the questions you can ask yourself to help you create a successful product roadmap that’s anchored in analytics. When you construct it right, your product roadmap will help reveal and reinforce a strategic path that leads to product-led growth. Product analytics give you a window into your user’s experience.

Data Visualization 52

Data Visualization Roadmap Product Research Onboarding KPIs 52

Intercom, Inc.

JULY 16, 2022

A customer data platform is software that pulls in multiple data streams into one consistent database that helps to organize and manage customer data. . What is the purpose of a customer data platform? To understand the purpose of a customer data platform, it helps to look at some third-party definitions. .

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Analytic Tools Data Visualization User Testing Customer Experience 118

ProductPlan

APRIL 3, 2021

ProductPlan has written about frameworks to help with product prioritization , frameworks to develop an effective product strategy , and some of our favorites for UX designers, including Google’s HEART framework. Give your team the right tools to complete their work efficiently. Give the team the tools they need.

Framework 52

Framework Customer Experience Analytic Tools Data Visualization 52

The Product HQ

MAY 10, 2024

Also, if the product you’re managing incorporates complex applied science, you will have to be knowledgeable about those specific types of technology. Have a solid technical background and understand the complexities of software development. Familiarize yourself with business principles, market strategies, and product creation.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Gainsight

SEPTEMBER 1, 2022

More analytics. So a product roadmap serves as a tool for alignment: it’s a strategy-first, visual document that communicates what type of problem a product solves, how, and for whom. Yet because product roadmaps are living, breathing documents that can and should evolve, it can be frustrating to construct them.

Data Visualization 52

Data Visualization Roadmap Onboarding KPIs Analytic Tools 52

Mironov Consulting

OCTOBER 26, 2017

As VP Product, I’m having trouble selling him on investing in user experience, software quality, “meet the competition” features, and other work that doesn’t immediately convert to revenue. ” So far, your CEO’s ROI tools have led him to success. 20% on quality, bug fixes, test tools and refactoring.

Finance 95

Finance User Testing Analytic Tools Research Software 95

Amplitude

SEPTEMBER 5, 2017

With new apps and platforms, the face of tech is changing quickly. A product is no different from a well-constructed story. For instance, if you have a weight loss app it makes more sense to add a calorie counter versus a sleep tracker. Understanding app release trajectories. Editorial mindset.

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Analytic Tools Research Software Reporting Tools Data Visualization 71

Bain Public

JULY 12, 2021

It's a bottom-up process; you attempt to solve a problem with the team, get a signal early and use it to construct the bigger picture. Don’t expect it to behave like a traditional software project. From Analytics to AI We're closer than ever to creating some of the most innovative and smart AI technologies the world has ever seen.

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