Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. All of which means that open APIs have become an important aspect in driving growth, because a stellar API means that it becomes easier to integrate with your SaaS.

Reporting Tools 151

Reporting Tools Data Visualization Customer Experience User Testing 151

The Product Coalition

DECEMBER 30, 2022

In this article, we shall discuss the top-performing video-calling API providers in the market that can aid your app development process. What is Video Calling API? With a video API, you can create, store, and deliver videos. The live video calling API that is connected to the internet will send requests to the receiving device.

Research Software 102

Research Software Customer Experience User Testing Transportation 102

The Product Coalition

FEBRUARY 24, 2021

Designed to streamline product development workflows, third-party APIs and SDKs make up one popular and powerful category of such tools. Here’s how working with APIs and SDKs allows PMs (and the engineers they collaborate with) move faster than ever before. This all adds up to a classic example of the build vs buy dilemma in action?—?and

Research Software 93

Research Software Feedback Software Technical Review Software Review 93

The Product Coalition

SEPTEMBER 20, 2022

The following components can be implemented as part of the caching layer: Blockchain follower Database In memory database API endpoints Socket connections B2B APIs Blockchain follower To sync blockchain data, we can create a blockchain follower service. There are two ways to define APIs. API gateway?—?

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The Product Coalition

JANUARY 17, 2022

Compass for new product managers for how to build an API developer portal | Photo by Ali Kazal on Unsplash With APIs-as-a-Product on a rocketship since 2005, there are many elements that product managers need to master in their Developer persona user experience (Dx) to win and protect their business. API Developer Portal UX Codat.io

UX 140

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Roy Madden

APRIL 5, 2023

Twitter has discontinued the API we use to let Feedly Pro+ customers follow tweets in Feedly. As a result, we are sad to announce we have to retire the current Twitter integration. We are also exploring a more comprehensive integration with Mastodon, allowing you to follow your favorite content beyond activity feeds.

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The Product Coalition

AUGUST 29, 2022

This is Part 3 in the series on API Monetisation. If you aren’t planning on directly making revenue from your API then you may need to draw on indirect monetisation models to build your business case. Measuring the revenue generated by direct API monetisation is simple. Referral : Can your API help customers refer new customers?

Banking 127

Banking Technical Review User Testing Systems Review 127

The Product Coalition

JANUARY 23, 2022

for example, just functional UI testing, or automation of API testing, as well as other performance indicators?—?such Does it connect to backend APIs and databases? eg will the developer’s unit tests be enough, should integration tests be done, or should fully automated end-to-end tests be built running on mobile devices.

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The Product Coalition

AUGUST 31, 2023

Oracles utilize web APIs or market data feeds to digest external and non-deterministic information in a format that a blockchain can understand. Software oracles, by means of oracle API development , are the best fit to retrieve data on stock prices, exchange rates, news events, etc.

Data Visualization 126

Data Visualization User Testing Finance Naming 126

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! What are Zendesk integrations?

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Emerge Insights

JUNE 13, 2023

A popular approach to enhancing one’s product involves expanding the product’s Application Programming Interfaces (APIs).

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The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. If used in the right manner, this API can help apps greatly in improving their ratings.

Feedback Software 129

Feedback Software Systems Review Software Review Reporting Tools 129

The Product Coalition

JANUARY 25, 2024

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. Alexa Developed by Amazon, Alexa is designed to be integrated with devices for home automation and entertainment. This action can vary depending on the specific task and the capabilities of the chatbot.

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TechEmpower - Product Management

JULY 24, 2023

What special data, content, APIs, etc., Social Integration/Viral Outreach Is your application tied into any social networks? How tight is that integration? Integration Points What third-party systems will we need to integrate with? How far along are any integration efforts? What is different, special here?

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Reporting Tools Analytic Tools Development CTO Coach 208

Intercom, Inc.

APRIL 30, 2020

” We’ve also chatted with many service providers – think agencies, business process outsourcers, systems integrators, and consultancies – who are keen to help their clients use Intercom to connect with their customers. The Intercom platform has long been available to anyone who wants to build powerful integrations with Intercom.

Feedback Software 223

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The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. The implications for business process automation are profound.

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The Product Coalition

NOVEMBER 9, 2022

It is a good time to consider what will be important for APIs in 2023. A helpful starting point for this is to review and reflect on research that is available, in this case Gartner’s Hyper Cycle for APIs, 2022. API Security: APIs pose a significant security threat particularly when paired with the rise of Open APIs.

Research Software 88

Research Software User Testing Customer Experience Systems Review 88

Mind the Product

MARCH 2, 2021

Building a good Application Programming Interface (API) is more than returning responses. Being a developer and having integrated with tons of APIs, I have noticed a pattern between successful API products and those that are not. One might ask the key to building good API products. In this post, [.].

Development 105

Development Software Engineering Engineering Product Management 105

The Product Coalition

AUGUST 23, 2023

Image created by the author In the above example, the Large Language Model takes the user request for account balance and translates that to an API call and sends that to the backend system to respond back. It entails accessing specific data stored in systems, often via APIs with robust security measures.

Artificial Inteligence 108

Artificial Inteligence Banking Technical Review Systems Review 108

The Product Coalition

JULY 28, 2023

Data Products’ come in all shapes and sizes, from dashboards to APIs. For readers that don’t know what an API is, it’s an Application Programming Interface. We integrated with APIs to power various elements and features within the things we were building such as a website, mobile app, back office system etc.

Data Visualization 106

Data Visualization Analytic Tools Product Research Artificial Inteligence 106

The Product Coalition

JUNE 21, 2021

How to Choose the Right Chat API Provider? Now we know how chats can contribute to a business and if you still think your business needs it now more than ever, then the right thing to do is find a suitable Chat API provider. the best chat API for android, IOS, or the web should be adaptable to audiences of any size.

Analytic Tools 151

Analytic Tools Reporting Tools Customer Communications Data Visualization 151

Department of Product

NOVEMBER 9, 2023

Other helpful products on our radar this week include a new API integration management tool which promises to help companies onboard and manage third party APIs more efficiently. The company puts speed at the core of its offering and promises to get customers up to speed with their first integration within 30 minutes.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

The Product Coalition

JUNE 28, 2022

Documentation: Scortik rates protocols on whether they have proper documentation related to APIs, node setup, skeleton code and validator nodes. Third-party services: By facilitating oracle integration, Ethereum makes it easy for developers to build dynamic and robust applications, and hence, secures 91 for third-party services.

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Reporting Tools Research Software Software Review Technical Review 111

Intercom, Inc.

NOVEMBER 30, 2021

It also integrates with other tools in your business’s tech stack so you can work seamlessly with other customer-facing teams – like marketing, sales, and product – to help, delight, and retain customers all from one inbox. An integrated knowledge base and chatbots so you can empower your customers to self-serve and get instant answers.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Userpilot

NOVEMBER 23, 2023

These products are priced like most other SaaS products with different features, integrations, and capacities as you go up their subscription tiers. The Plus plan (starting at $59/month) increases capacity to 250 survey responses per month and unlocks Hotjar’s Events API. Source: FullStory.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Embedded Analytics 104

The Product Coalition

MARCH 8, 2023

These limitations highlight the need for more efficient, secure, and scalable healthcare data exchange methods, such as using APIs and cloud-based solutions. Additionally, many provider systems have legacy infrastructure that can be difficult to integrate with new solutions, leading to increased IT resource costs.

Healthcare 126

Healthcare Data Visualization Biotechnology User Friction 126

eG Innovations

JUNE 25, 2021

Integration between Monitoring Tools and Service Desks. A true enterprise grade integration should enable automated management and updates between the Service Desk and monitoring systems as required leveraging the rich APIs most Service Desks offer. Figure 2: How eG Enterprise integrates with ServiceNow.

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Reporting Tools Enterprise Messaging Customer Experience 99

Department of Product

NOVEMBER 2, 2023

To prove that, Plain integrates with other product favorites like Linear and Slack and some of its most powerful features include the ability to embed bug report forms directly into your product along with a feature that integrates real customer data into specific support issues. Without us by digital artist federicoclapis.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Emerge Insights

JANUARY 22, 2024

Simply put, if your product has an API, SDK, integration capabilities, or dependencies on […] The post The Importance of Developer Experience for your Digital Product’s Success appeared first on EMERGE | UX Agency. That overlooked area is developer experience (DX).

Development 52

Development UX Positioning 52

Userpilot

FEBRUARY 14, 2024

What are the best Salesforce integrations in 2024? TL;DR Salesforce integrations connect the CRM with other platforms to enhance functionality, streamline operations, and improve data sharing. TL;DR Salesforce integrations connect the CRM with other platforms to enhance functionality, streamline operations, and improve data sharing.

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Feedback Software 103

Userpilot

APRIL 7, 2024

Good user tracking tools should possess these properties : ease of use, analytics, visualization options, APIs and integrations, data security, and no-code functionality. APIs and Integrations. Data integrations. Enjoy integrations by signing up for a free Userpilot demo today! Data integrations.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

NOVEMBER 19, 2020

Today we’re going to take a look at the Xero API as part of our analysis of the ASX100’s APIs. Instead, I’m going to provide commentary as I step through the Xero API , building on the approach taken to analysing the NAB API. The audience for the Developer Portal and API seems somewhat clear.

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Demo Customer Experience Document Construction 88

Intercom, Inc.

MAY 6, 2020

Integration with Custom Bots : If you use Custom Bots to triage inbound conversations, you can now set up Resolution Bot to jump into those conversations and answer common questions. Turn your conversation data into business insights, with API 2.0. The post Built for you: Resolution Bot, API 2.0,

Data Visualization 129

Data Visualization Analytic Tools Customer Feedback Feedback Software 129

Split

APRIL 4, 2024

When you introduce a new user to your identity provider, SCIM ensures this user is automatically integrated into all your applications. Without SCIM, each application would require a unique integration with your identity provider, leading to unnecessary complexity and potential errors.

User Testing 52

User Testing Customer Experience Data Visualization Software Review 52

Userpilot

FEBRUARY 28, 2024

When selecting a funnel tool, look for customization, integrations, segmentations , and dashboard options. Integrations : Integrations with various other tools supercharge your funnel analytics capabilities and also let you access cross-platform analytics. Integrations available in Userpilot. Userpilot pricing plans.

Analytic Tools 103

Analytic Tools Data Visualization Reporting Tools Software Review 103

Intercom, Inc.

NOVEMBER 8, 2022

How Intercom integrates and operates with our customers’ existing tech stacks. Every customer has a unique use case and toolset, and we offer integrations, APIs, and webhooks to enable them to design their ideal workflows within and alongside Intercom. How we maintain high availability. for a number of years”.

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Reporting Tools Enterprise Customer Experience Data Visualization 104

Intercom, Inc.

JUNE 22, 2022

Custom Actions lets you make API calls that can present information in bots (e.g. These features introduce a frictionless opportunity for your company to boost self-serve rates, reduce inbound volume, and integrate with key platforms ”. Connect your systems with Intercom in a no-code environment that’s quick and easy to set up.

Customer Experience 218

Customer Experience Inbound Data Visualization Customer Satisfaction 218