Johanna Rothman

MARCH 14, 2024

For example, if you have 20 years of experience in banking, you know a lot about the various regulations and how they affect product development. And I am quite capable of reasoning about products from a solution space perspective. Tools and technology: Operating systems, languages, anything specifically technical. Industry expertise.

User Testing 100

User Testing Agile Banking Consulting 100

Imaginary Cloud - Design

SEPTEMBER 17, 2020

To see things from the others perspective. Raiffeisen Bank International app: a simple example. Some of the apps even allow users to connect the app to a bank account to facilitate and create a more automatic process. What is empathy and why does it matter? do some research about the target user. Of course, this is not ideal.

Customer Experience 136

Customer Experience User Experience User Testing Research Software 136

Product Management University

JUNE 21, 2021

It doesn’t matter whether you segment vertically (retail, healthcare, banking, etc.) from the customer’s perspective) in each of your target markets and bring that information into the organization so that every part of your organization sees the markets through a common lens, the lens of the customer.

Product Management 147

Product Management Product Manager Healthcare Leadership 147

UX Planet

FEBRUARY 25, 2024

Advanced Figma ❖ Academy 2.0 ❖ ✨ Level up with Figma by Joey Banks Level up with Figma by Joey Banks While Figma Academy by Ridd is for advanced Figma users wanting to become experts, Level Up with Figma by Joey Banks is for complete beginners, too. Figma files inside Figma Academy 2.0

UX 98

UX User Testing Customer Experience Banking 98

UX Planet

FEBRUARY 7, 2024

Illustration by Synchrony Bank As an international student from India, navigating the American real estate market landscape proved daunting, I had to start with understanding the market vocabulary moving ahead with laws and rules.

Systems Review 97

Systems Review Construction Research Software Government 97

Mind the Product

OCTOBER 31, 2019

When I first started as product lead at a bank, information used to fly right past me. We were a new team and we didn’t know what product management should encompass at the bank. Such an information session or workshop is bound to raise interest among your colleagues and will allow them to view work your perspective.

User Testing 87

User Testing Product Research Data Visualization Banking 87

The Product Coalition

JUNE 10, 2021

Both perspectives?—?failure You just need to know when the different perspectives apply. But, one perspective that always needs to be considered in this dilemma is that the outcome (e.g. You shift to a mindset of taking risks that won’t break the bank (emotionally, metaphorically or literally). are useful.

Banking 101

Banking Customer Experience User Testing Vision 101

Agile Velocity

NOVEMBER 9, 2023

Instead of merely following directives, team members are prompted to analyze situations, consider multiple perspectives, and propose solutions. For the DIY’ers: Here’s a link to a bank of questions.) Encourage Critical Thinking When leaders ask questions, they stimulate critical thinking within their teams.

Workshop 52

Workshop Leadership Certifications Banking 52

The Product Coalition

MARCH 15, 2023

The importance of good user onboarding Given the variety of different fintech apps available, like banking apps, and trading platforms, convincing people to download yours is a challenge. From an onboarding perspective, this metric gives you a sense of how well your onboarding process shows users the value of your product.

Onboarding KPIs 125

Onboarding KPIs Analytic Tools Research Software Data Visualization 125

Modus Create

SEPTEMBER 11, 2023

Centralizing user management helps enterprises from a security/compliance perspective, as it prevents users from creating public repositories or using their own GitHub accounts. Enterprises that run open-source projects often have a separate GHEC account (and budget) to support them.

Enterprise 110

Enterprise Reporting Tools Research Software User Testing 110

The Product Coalition

OCTOBER 25, 2023

Analyzing Bloomberg Intelligence’s Perspective Analysts at Bloomberg Intelligence, Mike McGlone and James Seyffart, provide another perspective. Decentralization and Financial Inclusion : Cryptocurrencies promote financial inclusion, especially in regions with limited access to traditional banking services.

Customer Feedback 115

Customer Feedback Reporting Tools Technical Review Research Software 115

bpma ProductHub

JUNE 12, 2017

Nearly 60 product professionals attended Boston Women in Product’s event on May 18th to hear speakers present real world examples and varied perspectives on the topic. How do we quantify and measure the value, and incorporate the findings into our product plans and roadmaps?

Analytic Tools 199

Analytic Tools User Testing Customer Experience Feedback Software 199

The Product Coalition

FEBRUARY 24, 2021

Easier payment and bill reduction Payment can be integrated into medical billing software , digital wallets, bank transfer which help patients to create medical payment plans and no counter required. Furthermore, digital healthcare personalizes suggestions of diet and nutrition through diagnosed data.

Healthcare 106

Healthcare Data Visualization Artificial Inteligence User Testing 106

The Product Coalition

NOVEMBER 30, 2020

Xero and the bank NAB ). It looks at an API from multiple perspectives, like through the lens of product management, and not just the technical implementation. This framework is purposefully trying to move beyond slideware from vendors to a practical understanding of what makes a great API, grounded in real-world data.

Framework 89

Framework User Testing Document Data Visualization 89

The Product Coalition

JULY 21, 2022

This e-commerce technology trend helps reduce the reliance on physical banks. The product visualization evolves from small, hard-to-view images to various images from many perspectives. Customers use direct debit or deposit for payments or withdrawals, e-bill payments, etc., which secure financial transactions.

Reporting Tools 150

Reporting Tools Artificial Inteligence Data Visualization Wireless 150

The Product Coalition

NOVEMBER 15, 2018

I write from the perspective of both sides of the product?—?as banking, capital markets and insurance domains, and I work with the AI product that powers these conversations. I sometimes have to Google on how to raise complaints on a bank’s site. . #2 as a user and a Product Manager. That is, if you know the traversal path.

Banking 60

Banking Customer Experience Books Data Visualization 60

The Product Coalition

JUNE 11, 2023

will bring your counter party into your perspective. The World Bank changed the scope by providing financial assistance to both countries to help them build the necessary infrastructure to manage the river’s water resources. to encourage counter parties to reveal more about their rationales, eventually leading to their core interests.

Technical Review 117

Technical Review User Friction Reference Feedback Software 117

The Product Cafe

JUNE 16, 2023

🏔️ The transition entails significant shifts in perspective: Breadth over Depth 😎: You might be the wizard of a specific type of product work, but as a Product Leader, it’s time to cast a wider net. An escape that’s yours for the taking provided you've got a spare $3,499 tucked away in your piggy bank.

Product Management 52

Product Management Product Manager Vision Management 52

The Product Coalition

JANUARY 13, 2019

They are deemed to be more trustworthy since they are not commercially motivated and offer better transparency from a user-experience perspective. From a “last-mile” check-out perspective, the lack of clearly visible customer service contact information can be a major conversion killer. Accreditation?—?are are consumers protected?

User Testing 68

User Testing Systems Review Research Software Customer Experience 68

Gainsight

AUGUST 11, 2022

And even those who made bank didn’t all love it. And envy often leads to poor decision-making governed by myopic perspectives. Worse yet, the investors in those funds—limited partners like universities, pension funds, and nonprofits—experienced wild swings in their valuations and often lost out in the end. We all end up gaslighted.

Customer Experience 52

Customer Experience Government Banking User Testing 52

PMLesson's Ace the PM Interview

MAY 3, 2022

While this career focuses on being a strategist, a BizOps job will allow you to learn how the perspective of the C-Suite affects the decision-making process. Move from Investment Banking Many of the core competencies of investment banking are similar to those needed in a BizOps and Strategy role at tech companies.

Data Visualization 52

Data Visualization Banking Analytic Tools Consulting 52

Userpilot

NOVEMBER 17, 2022

Collecting active and passive feedback gives you a chance to see the product from the users’ perspective, which is essential to build delightful products. Apart from giving you ideas on how to improve the product, user feedback helps you look at the product from the user’s perspective. Simple but does the trick!

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98

DISQO

JUNE 20, 2018

For the culture, for the various concerns and perspectives, for what’s worked in the past. Last week, we partnered with Silicon Valley Bank to host a conversation moderated by Thor Ernstsson, CEO and Founder at Alpha. A special thank you to Silicon Valley Bank for hosting the event! Don’t water it down.

User Testing 58

User Testing Product Research Banking Customer Experience 58

ProductCraft

JULY 28, 2020

For many years, service-based companies such as banks and financial institutions have been using KYC (Know Your Customer) as a key metric representing how much information they have on their customers (within the boundaries of the business relationship).

User Testing 59

User Testing Customer Feedback Banking Data Visualization 59

ProductCraft

JULY 11, 2019

Traditional industries like retail, insurance, and banking may have a lot to learn from the software industry to evolve into digital enterprises, but they have plenty to teach as well. Especially when it comes to diversity and inclusion. Take retail, for example.

Reporting Tools 78

Reporting Tools Banking Product Management Product Manager 78

Mind the Product

FEBRUARY 23, 2017

The film was created to highlight some of the world’s most influential companies that are putting user centered design first, transforming the way users do everything from hailing a cab or using social media, to banking online, and finding new music. Jenine says that passion, interest, and authenticity are the biggest differentiators.

UX 98

UX Customer Experience User Testing Banking 98

Dear Strategy

NOVEMBER 21, 2018

Growing up in a career that was centered mostly on tangible products, I had always heard this term used somewhat synonymously with the term “business case,” albeit as seen more from a customer perspective. For example, I as a banking customer (Actor #1), expect to interact with my bank (Actor #2) through some type of a banking app (System).

Research Software 45

Research Software Strategy Banking User Testing 45

Bain Public

DECEMBER 5, 2022

Example: Pay.com (e-wallet company): Source We are not a bank. We disrupt banking. This is best done in collaboration with many internal stakeholders across the product ecosystem so that varying perspectives can be leveraged. These also can serve as criteria for prioritization. A sense of security and privacy is key.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience User Friction 52

Gainsight

JANUARY 18, 2021

He started in investment banking and later found himself in management consulting at Boston Consulting Group (BCG). From finance and investment banking to product? Combining it all together “helps ensure your organization is in the right place from a skilled perspective to deliver for the broader needs of the whole company.”

Technical Review 52

Technical Review Research Software User Testing Product Research 52

Ronke PM

OCTOBER 5, 2023

These exceptional products reside within the recesses of our memory banks, forging a profound connection with our hearts and souls. These power users play a pivotal role in attending customer events like advisory boards and focus groups, offering critical perspectives and insights that guide product enhancements.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

ProductPlan

FEBRUARY 28, 2023

For example, if you work in financial services and your product is online banking, your responsibilities will be very similar to a product manager working in a B2C tech company. Those who make the switch effectively can change their perspective, so they’re willing to perform discovery to identify and deliver solutions.

Feedback Software 52

Feedback Software Information Technology Product Management 52

DISQO

MAY 19, 2017

Consider Dimon’s perspective: “One of the fictions here is that the marketing cost … gets booked over 12 months. That’s not to even mention the fact that banks would lay out far less during that two year period when compared to the upfront bonus card. But the company was unfazed – in fact, just the opposite.

Banking 45

Banking Product Research User Testing Data Visualization 45

Userpilot

JULY 27, 2021

From a user’s perspective, there’s nothing more annoying than multiple slideouts popping up all over the place to try to get your attention when you’re in the middle of doing something. From a UX design perspective, the best way to do this is through a microsurvey. So don’t overuse your embedded UX patterns. Checklists.

UX 98

UX Customer Experience Data Visualization User Testing 98

The Product Coalition

NOVEMBER 7, 2019

In the 14 years since he started working with Agile methodologies, he has helped companies such as Spotify, H&M, King, Avanza Bank, Telenor, and Sony Ericsson work more effectively. My clients need new perspectives to continue to evolve and I can’t supply them with that anymore. What brought you to ‘agile?’ “I

Agile 60

Agile Research Software Feedback Software Systems Review 60

Mind the Product

FEBRUARY 13, 2017

Other Arab nations may have simply banked on their rich oil reserves, but Abu Dhabi and Dubai diversified to international tourism, business conferences and global trade. Having varied perspectives in your team is a huge challenge, but also one of your greatest assets for building innovation.

Leadership 79

Leadership Government Banking Events 79

Modus Create

SEPTEMBER 29, 2020

This perspective helps me to see that evolution comes in many forms. Why are so many great things created out of suffering? Because, during hard times, society removes the barriers for problem solvers and mobilizes the resources, commitment and resilience around them.

Customer Experience 98

Customer Experience Banking Technology Framework 98

DISQO

JUNE 20, 2018

For the culture, for the various concerns and perspectives, for what’s worked in the past. Last week, we partnered with Silicon Valley Bank to host a conversation moderated by Thor Ernstsson, CEO and Founder at Alpha. A special thank you to Silicon Valley Bank for hosting the event! Don’t water it down.

User Testing 40

User Testing Product Research Banking Feedback Loop 40