Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. Then you are in the right place! What is customer retention?

Product Research 83

Product Research Onboarding KPIs Customer Experience Data Visualization 83

Userpilot

OCTOBER 26, 2022

When do you need it and how does it help product managers build better products? Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery. Ready to dive in? Let’s get to it!

Onboarding KPIs 96

Onboarding KPIs Customer Experience Product Research User Testing 96

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 96

Analytic Tools Data Visualization Research Software Feedback Software 96

Gainsight

JUNE 2, 2022

We are about product-led growth. That couldn’t happen without impeccable leadership. Yancey Spruill is the CEO of DigitalOcean, known for its digital storage and networking products and solutions powered by cloud technology. Now, the experience is back! And we are going to celebrate. Gainsight wants to celebrate you!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. Ready to dive in? Let’s get to it.

Product launches 95

Product launches Product Research User Testing Research Software 95

Usersnap

NOVEMBER 10, 2023

In his book “Start with Why” , Simon Sinek boldly claims that the ‘Why’ behind your actions matters more than the ‘What’ This principle isn’t limited to leadership or personal motivation; it extends to every facet of the business, including product roadmaps.

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Measure how your customers behave inside your app to improve the customer experience.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

The Basics of Product Management

JULY 12, 2020

But, which app has the best product roadmap ? Opinion Poll – What Is Your Favorite Short Video App? What Is Your Favorite Short Video App? These apps are all either in the introduction stage or the growth stage as per the product life cycle (PLC). This app is a great example of exhibiting leadership.

Systems Review 91

Systems Review Download Leadership Customer Experience 91

BrainMates

SEPTEMBER 23, 2020

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. Many Product Leaders start a new role by focusing outwards.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Usersnap

JULY 26, 2023

⤵️ Why customer-centric culture matters The impact of customer centric company on business success How to achieve customer centricity? 3M: Innovating relevant products and services that address customer pain points 5. Uncover the secrets to unlocking business success through customer centricity from TOP customer-focused companies!

User Testing 52

User Testing Customer Feedback Customer Experience Reporting Tools 52

Intercom, Inc.

FEBRUARY 25, 2021

In fact, in 2019, she literally wrote the book on it – Customer Understanding: Three Ways to Put the “Customer” in Customer Experience (and at the Heart of Your Business). In this guide, Annette writes about the best way to get inside the mind of your customer, and how to use those insights to create better customer experiences.

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

Mind the Product

SEPTEMBER 3, 2019

He looks at how product managers can kick-start their ethics journey and ship products that make life better for everyone. There is a fundamental power imbalance between the experience of individuals and the design efforts of organisations when it comes to privacy and trust. Modern Existence Demands Trust.

User Testing 91

User Testing Customer Experience Data Visualization Product Research 91

Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. little about product design. That expresses how updated you are in the field, what references do you have, and what’s your knowledge level. Why disregarding product design books is a mistake.

Books 138

Books Technical Review Research Software Data Visualization 138

Intercom, Inc.

FEBRUARY 26, 2018

We are all in a battle, multiple battles in fact, with a lot at stake: whether it’s the fate of the company we work for or for the product that we build. We are all in a battle, multiple battles in fact, with a lot at stake: whether it’s the fate of the company we work for or for the product that we build. Money is cheap.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Bain Public

DECEMBER 9, 2021

Not only that: giving back requires active involvement and implementing solutions in response to product leadership challenges and Canadian startup ecosystem expectations. At Bain Public, we believe that giving back is good business and excellent for the pedagogic value of enhancing our technology, market and industry understanding.

Research Software 52

Research Software Feedback Software User Testing Workshop 52

Userpilot

FEBRUARY 4, 2022

Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product.

Feedback Software 97

Feedback Software Research Software Reporting Tools Onboarding KPIs 97

Bain Public

OCTOBER 15, 2020

Many CEOs will tell you that they’re the best-informed people when it comes to knowing what customers need — and that they’re in the best position to drive decisions on product priorities. What happens here is that these expectations and this type of behaviour become the primary contributor to product strategy gridlock.

Feedback Software 52

Feedback Software Workshop User Testing Leadership 52

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. Test your assumptions, always. Here are five quick takeaways: You must establish deep empathy for the customer.

UX 179

UX User Testing Weak Development Team Customer Experience 179

Bain Public

FEBRUARY 8, 2021

At Bain Public, we’re proud to offer free one-on-one sessions, discounted rates and lead pro-bono partnership efforts, donating company time to provide product-driven startups with expert advice and coaching about product management. In giving back, we’ve established a way to positively impact the Canadian startup ecosystem.

Startups 52

Startups Feedback Software Workshop User Testing 52

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. So read on for a quick summary of each book, who the author is, and key points, so you can pick a book for your next beach day.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Intercom, Inc.

MAY 8, 2019

How do you keep up with such breakneck development? Now HubSpot’s VP of Marketing, Meghan is also the accomplished host of The Growth Show , which unpacks the stories behind inspiring products, businesses and movements. What does this have to do with marketing? The promise of the grand internet meritocracy. Source: Parse.ly.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Usersnap

FEBRUARY 23, 2022

In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. SaaS product management is undoubtedly the engine that helps digital enterprises grow. What is SaaS Product Management? Which one wouldn’t?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Userpilot

JUNE 25, 2021

Imagine trying to convince your grandma to start using Snapchat before your 16-year old sister or niece. And that’s because of the Product Adoption Curve. The Product Adoption Curve shows how a product is adopted through multiple segments of the market. What is the Product Adoption Curve? Conclusion.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

DISQO

MARCH 28, 2019

Numerous product leaders explained to us how, with the help of on-demand insights technologies like Alpha, they’ve been able to introduce cutting-edge products to market and impact meaningful metrics like user engagement and revenue. MacGyver your way toward traction. That’s clearly not the case though.

Customer Feedback 61

Customer Feedback Feedback Software Customer Experience Data Visualization 61

Innovatemap

OCTOBER 29, 2019

When looking for the model for building an effective community you don’t need to look much further than InVision , a digital product design platform that puts an emphasis on community through efforts like the Design Leadership Forum and DesignBetter.Co. So, what is the key to developing a strong community? Let’s break those down.

Strategy 40

Strategy Customer Experience Leadership Branding 40

Intercom, Inc.

JANUARY 27, 2022

From being the token woman who always gets invited to redeem all-male panels to snide comments about how “she’s just a diversity hire,” the term “women in tech” can sometimes feel more like a burden than a blessing. So, how can we discuss this in a way that isn’t performative or tokenistic? Lily Beauvilliers , Product Engineer.

Research Software 138

Research Software Engineering CTO Definition 138

The Product Coalition

MAY 23, 2019

Even if you work for a company that is a house-hold name , you probably have heard inner rumblings on how to implement more effective strategies to reach a wider market and attract new users. you’d be wise to bring up the power of corporate sponsorship at your next team meeting. or if you are looking to become that person?—?you’d

Software Review 60

Software Review Product Research Analytic Tools Feedback Loop 60

Product Innovation Educators

SEPTEMBER 16, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Leveraging marketing, customer service, and customer communities to build better products. Use collaboration to create better products. 16 guidelines for product managers.

Customer Feedback 48

Customer Feedback Product Management Product Manager CTO 48

Product Innovation Educators

SEPTEMBER 2, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Using the “jobs-to-be-done” framework for better products. The approach asks “what job did you hire a product to do” to understand the motivation of product purchases.

Customer Feedback 48

Customer Feedback Product Management Product Manager Feedback Software 48

ProductPlan

NOVEMBER 7, 2019

They once stood where you stand today, which gives them firsthand knowledge about what’s further down the product manager (PM) path for you. If you are just getting started at your first product manager role , mentorship can have a powerful impact on your experience and success.

Product Management 50

Product Management Product Manager Management Management 50

Usersnap

JUNE 17, 2019

They are often the ones who do not describe their problems accurately and can waste your time. So, how can you overcome miscommunication and improve efficiency? How do you shorten the tedious back-and-forth cycle in clarifying technical issues? Let’s talk about your pain points for a start. #1. Being the middle person.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

Bain Public

SEPTEMBER 19, 2020

With over 100 billion all-time minutes of watch time, WatchMojo’s product mission is to reimagine how we approach video production and to lower video creation costs while giving viewers access to their content library from anywhere, embedded on any platform. The Story of Integrating Xero with WatchMojo. Connecting Unity to Xero.

Feedback Software 52

Feedback Software Analytic Tools User Friction Data Visualization 52

Product Innovation Educators

MAY 27, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Video – The art of product management. Sachin Rekhi, software product manager, spoke at a Wharton Business School workshop for entrepreneurs about what product managers do.

Data Visualization 48

Data Visualization Customer Feedback Product Management Product Manager 48

BrainStation Product Management

MAY 7, 2019

Product Management has been getting a lot of attention lately, and for good reason – often called the ‘mini-CEOs’ of product, Product Managers (PMs) have a unique yet critical role in many organizations. Depending on the organization, industry, and type of product, the details of a PM role will vary. What Does a PM Do?

Data Visualization 68

Data Visualization User Testing Analytic Tools Research Software 68

Usersnap

JUNE 2, 2022

Customers want good products and services, of course, but do you know what else they want? How about a website that is simple to navigate, and a seamless checkout process? They also want it to be quick and painless to resolve any issues they may have with your company. How Do I Calculate Customer Effort Score (CES survey)?

Product Research 52

Product Research Customer Experience User Testing User Friction 52

Bain Public

FEBRUARY 4, 2021

Product managers play an important role in steering leadership to evolve the product strategy and corresponding tactics. Most firms suffer during a recession, primarily because demand (and revenue) falls, and the roadmap remains in a fixed state as the uncertainty about the future increases. Let’s face it.

Roadmap 52

Roadmap Feedback Software User Testing Construction 52

DISQO

MARCH 28, 2019

Numerous product leaders explained to us how, with the help of rapid consumer feedback technologies like Alpha, they’ve been able to introduce cutting-edge products to market and impact meaningful metrics like user engagement and revenue. MacGyver your way toward traction. That’s clearly not the case though.

User Testing 40

User Testing Customer Feedback Feedback Software Product Research 40