The Product Coalition

JANUARY 30, 2019

What is the one skill that all product manager needs? Weeks ago I wrote about a product manager does not need to know how to code. During a conversation with a friend, he asked: “if it is not coding skills, what are the one skill a product manager must have”? Why Leadership? No one directly reports to him.

Technical Review 60

Technical Review Product Management Product Manager Weak Development Team 60

Mind the Product

APRIL 9, 2018

In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g. But building good enterprise systems is prone to failure, as author and product consultant Sam McAfee has recently pointed out. Recruit and Train the Right Product Managers.

Reporting Tools 105

Reporting Tools Systems Review Enterprise Technical Review 105

Mind the Product

MARCH 8, 2019

It has multiple benefits; you can measure against competitors, you can measure the value of advocacy, and you can measure the impact of major product changes too. The benefits and challenges of NPS have been well-explored; if you’re interested in reading more Todd Olson wrote a great blog about this in 2017. Build Conviction.

KPI 157

KPI Banking User Testing Product Research 157

ProductPlan

NOVEMBER 5, 2021

Why is Product Adoption Important to Product Management? Even the greatest product on the planet will fail if people can’t find it, try it, and ultimately realize its value. Product adoption is an important KPI for product teams because it impacts customer lifetime value and other key metrics.

Onboarding KPIs 52

Onboarding KPIs Customer Experience KPI User Testing 52

Alchemer Mobile

MARCH 26, 2021

If you’re new to the Apptentive blog, you might not know this but we’re not the biggest fans of NPS. Don’t get us wrong – we think it’s incredibly valuable to have one KPI that gives a pulse on the entire customer experience. Track more than just NPS or app store ratings. However, we think NPS alone isn’t enough.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

Userpilot

MARCH 2, 2022

Some OKR examples include customer success , marketing , sales, and product management OKRs. OKR vs KPI vs Metrics. Now you might be confused among Objectives and Key Results (OKRs), key performance indicators (KPIs), and metrics. You want to introduce a blog to your website, so what? What are OKRs in SaaS?

Feedback Software 97

Feedback Software Onboarding KPIs Reporting Tools Product Research 97

Userpilot

JUNE 11, 2021

How are your visitors interacting with your blog content? From which blogs? You can then filter by your blog pages in the advanced setting. Your potential users are not only on your blog or website. Brand24 tracks your brand mentions across social, news, blogs, videos, forums, podcasts, reviews, and more.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

MAY 12, 2020

The most important thing is to ensure that you (as a product manager) understand how the dataset is built, how it is split into training and testing sets, and that the division is a s close to the real system you are trying to simulate as possible. If a 10% offline increase in a KPI only translates to a 0.1%

Artificial Inteligence 78

Artificial Inteligence Research Software User Testing Data Visualization 78

Userpilot

NOVEMBER 8, 2022

Product marketing OKRs are a goal-setting framework involving two parts: objectives and key results. OKRs are different from KPIs because a KPI is strictly a metric that reflects performance. There are two main performance frameworks in product marketing – OKRs and KPIs.

Onboarding KPIs 90

Onboarding KPIs Product Marketing Marketing Data Visualization 90

Dear Strategy

DECEMBER 21, 2020

Dear Strategy: “How can we measure the success of our strategy using some KPI other than orders? So what exactly is a KPI, and how does it differ from all the other types of measurements that are thrown about in the field of strategic planning? With all of those definitions, then, where in the world does this term “KPI” fit in?

KPI 52

KPI User Testing Technical Review Vision 52

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

ProductPlan

AUGUST 7, 2020

When I started my career as an engineer, I didn’t set my sights on becoming a product manager. Flash forward fifteen years later, and I’m the Director of Product Management at HG Insights. So, what qualities does it take to become a product manager ? 4 Key Differences in Skills Engineer to Product Manager.

Engineering 107

Engineering Leadership Customer Experience Feedback Software 107

The Product Coalition

SEPTEMBER 17, 2020

You’ll find yourself working closely with UX and UI designers throughout your career as a Product Manager. While you won’t be expected to know everything about product design (otherwise you’d be a designer, right?) Or that an OKR is the same as a KPI. Are you interested in Product Management?

UX 152

UX User Testing Product Research Research Software 152

Mixpanel

JULY 8, 2022

While ad hoc analysis can be terrific for answering one-off questions, the Company KPI Dashboard illustrates the value of looking at your metrics holistically. How many of my engaged users come back? It also encourages users to look at their metrics more holistically. Perhaps you notice that your signups are trending upwards (yay!)

Data Visualization 131

Data Visualization Dashboard Analytic Tools Reporting Tools 131

Userpilot

APRIL 23, 2021

SaaS User Persona Example -Userpilot: Product Manager 2. SaaS User Persona Example-Userpilot: Product Marketing Manager 3. SaaS User Persona Example -Userpilot: Customer Success Manager 4. SaaS User Persona Example – Userpilot: Product Manager. Userpilot user persona example Product Manager.

Analytic Tools 97

Analytic Tools Feedback Software Research Software User Testing 97

PMLesson's Ace the PM Interview

NOVEMBER 4, 2019

We talk to Sai Boddupalli , an Exponent alumnus, on his journey being a product manager across various, distinct industries spanning automotive, e-commerce, gaming, and payments. Q: Any advice for aspiring product managers applying, interviewing, and considering offers? Q: Favorite PM resource or blog?

Automotive 68

Automotive Product Management Product Manager Technical Review 68

Roadmunk

JULY 20, 2017

Frankly, LTV only becomes relevant to SaaS PMs the longer a product is in market. Looking at the Technology Adoption Lifecycle Model, your LTV is a major KPI once in the Early Adopters phase—just before the chasm. It’s when you’re crossing the chasm, knowing how your customers are reacting to your product becomes really important.

Customer Experience 74

Customer Experience Product Management Product Manager Technical Review 74

Indicative

SEPTEMBER 19, 2018

By combining Snowplow data with Indicative’s high-speed behavioral analytics engine, marketers, product managers, and data analysts can generate their own insights in seconds. Once you put out a new campaign or product release, you’re going to want to know how it performs. Have you ever been asked to pull a KPI report at 5 p.m.?

Data Visualization 86

Data Visualization Customer Experience Dashboard Analytic Tools 86

Amplitude

JANUARY 8, 2021

This could be our last shot, so I’ve had the fifteen product managers stack rank fifty events each. You need to, as Square PM Shreyas Doshi describes it, treat analytics “as a product”…with your team(s), and through them your customers out in the world, as the “customer”. . Picking the wrong KPI is part of the process.

Data Visualization 112

Data Visualization User Testing Software Review Customer Feedback 112

Indicative

JULY 24, 2019

For your reference, we also created a series of bookmarks that correspond with each of the blog posts goals. Measure the impact of a specific step in your customer journey. Master Dashboard tips and tricks. You can find them in Indicative, in the left navigation under Bookmarks, in the Behavioral Analytics 101 folder. Today’s Goal.

Data Visualization 61

Data Visualization Analytic Tools KPI User Testing 61

Userpilot

JANUARY 15, 2021

This blog from Semetic has a nice illustration of this point: Source: mixpanel.com. The way a user gets to a website is infinitely less complex than the ways a user can interact with a product. As Peter Drucker famously put it: What gets measured gets managed. On how they feel about the product.

Data Visualization 61

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 61

Indicative

JULY 24, 2019

Welcome to Indicative’s Behavioral Analytics 101 blog series! Consider these posts your crash course in answering fundamental marketing and product questions in Indicative. You will learn to: Understand how frequently users are returning to your site or product. How can I understand how engaged users are with my product?

Data Visualization 61

Data Visualization Analytic Tools User Testing Customer Experience 61

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. What’s the difference?

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Usersnap

SEPTEMBER 21, 2021

The answer is simple: read this blog ??. Identifying customer groups allows for ad copy, website copy, blog posts, and email copy to better target each group. The most commonly used KPI for measuring customer satisfaction is the CSAT. Seriously though: Start with some background info. What Are Customer Experience Surveys?

Customer Satisfaction 94

Customer Satisfaction User Testing Feedback Software Product Research 94

Userpilot

DECEMBER 21, 2022

How relevant is it to SaaS product management ? The Frequency score depends on how often the user engages with a product or feature. The RFM analysis can help product managers identify the features that bring the most value and prioritize their development in the future. What is RFM analysis? Define your model.

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 88

Mixpanel

OCTOBER 17, 2022

If you are a growing business, it’s common to add more people–more developers, more designers, more product managers. Because of this, our founder is aware that we need to invest in things like product analytics in order to be one of the best platforms in Europe. Sabatinelli: “Everyone uses Mixpanel!

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

ProductPlan

APRIL 7, 2022

Read Implementing an Effective Product Transformation Strategy on the ProductPlan blog. How a Product Operating Model Helps Organizations Scale. The post What Is a Product Operating Model? When businesses scale, new challenges are likely to surface. appeared first on.

KPI 40

KPI Customer Feedback Customer Experience Agile 40

Userpilot

NOVEMBER 11, 2020

Your SaaS’s Activation Rate is the percentage of users who get to that key event – and a lot of studies have found it to be that optimizing your Activation Rate has the greatest downstream impact on revenue of any KPI you should be tracking. We wrote a whole blog about how to capture adjacent users a little while ago.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Radical Product

MAY 5, 2020

An iteration-led approach can move financial KPI up and to the right, but it doesn’t always make our world better. The toolkit and this blog post will help you craft a Radical Vision Statement in a Mad-libs format that you can use for a team exercise. The post-pandemic recovery will only grow the existing inequality in our society.

KPI 52

KPI Vision User Friction Agile 52

Userpilot

SEPTEMBER 9, 2020

Product experiments help product managers and their users get better results. In this blog, we’ll show you WHY and HOW. Experimentation and A/B testing are bread and butter in marketing, but in product…it gets complicated. Why Product Managers Need Product Experiments. It’s that simple.

Onboarding KPIs 72

Onboarding KPIs Customer Experience User Testing Data Visualization 72

Userpilot

SEPTEMBER 2, 2020

Basically, you need to break down your users’ journeys into smaller steps – as many as you can identify and measure – and generate a detailed funnel or growth KPI dashboard. moment and become activated are one of our core features, we have written a lot about boosting user activation on our blog. Source: userpilot.com.

Data Visualization 54

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 54

Userpilot

JULY 6, 2021

Market development- expanding into new markets with your existing products. Diversification – creating new products for new markets. Four standout examples of successful product growth strategies and their results: Zapier, Dropbox, Slack, and Kommunicate. SaaS product growth strategy example #1 – Zapier.

Feedback Software 97

Feedback Software Research Software Analytic Tools Onboarding KPIs 97

Userpilot

AUGUST 30, 2021

PMMs use product analytics to gain actionable insights into their customers' experiences, understand what's driving success and what's causing friction in the user journey to help the customer achieve repeated value by using the product. KPI and other custom-built dashboards. Tracking custom events. Data funnels.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Bain Public

JANUARY 11, 2022

As a product manager, it’s normal to get all kinds of new feature requests from stakeholders (these requests are usually related to pain points). This pyramid represents all the elements that actively contribute to a healthy product culture. But how you handle these requests is where it matters. Let’s dive deeper!

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

The Product Coalition

APRIL 11, 2019

the main person in the Product team for Dashly. People like Dmitry are usually called Product Managers., they are responsible for new features, product development and only they decide if users really need this or that feature (jk, they make customer development based decisions). Meet Dmitrii?—?the And this is Elena.

Product Marketing 69

Product Marketing Customer Experience Marketing KPI 69

The Product Coalition

SEPTEMBER 4, 2019

STRONG answer : he/she is speaking with passion and is able to give some source (books, blogs, authors…) or have specific action he/she has done to learn (took an online course, went to an event…). Process & orga What do your product management process look like? WEAK answer : blurry methodology (or none!),

Weak Development Team 60

Weak Development Team Product Research User Testing Research Software 60

Userpilot

JANUARY 17, 2023

Return on investment (ROI) is the most famous KPI. Since most businesses use ROI as their primary metric for success, you can use it to measure your customer’s success with your product and make them realize its value easier. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Feedback Software 86

Feedback Software Research Software Onboarding KPIs Customer Experience 86