The Product Cafe

JANUARY 18, 2024

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. ☕ Thanks for reading Product Café Newsletter ☕️! Subscribe for free to receive new posts and support my work.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

UX Studio: Product Management

SEPTEMBER 29, 2023

Your product strategy is already bulletproof — just make sure you’re not making any of these mistakes. Learn 5 examples from my career where strategy went haywire and my tips on how to avoid these situations. I’m Sándor, a product lead and former product designer with 5 years under my belt.

Product Research 56

Product Research Research Software User Testing Analytic Tools 56

The Product Coalition

MAY 27, 2021

The secret to acing a product management interview isn’t just knowing what questions to expect. The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development? What main changes would you make to [our product]? How do you stay user-focused?

Weak Development Team 159

Weak Development Team User Testing Product Management Product Manager 159

Intercom, Inc.

OCTOBER 3, 2019

On this week’s show, we catch up with email marketing strategist, Val Geisler, as she walks us through some practical emailing tips, her process for onboarding, and why she likens career progression to a spiral staircase. You’ll head in the same direction but there are turns along the way. Short on time? Specialize.

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Nulab

AUGUST 25, 2021

It’s a detailed deep-dive into the way they operate? — from marketing and sales to product development and community building. Analyzing their products and services. You or your client should be able to name a handful off the top of your head. written by poet and cleric John Donne? Of course, he goes on to eat his words? —

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

Indicative

OCTOBER 8, 2020

By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. .

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Product Talk

AUGUST 8, 2018

In this context, solutions aren’t product solutions, but rather internal programs and processes that effect change within the organization. In the product world, that means our customers and our end-users. To build empathy for your audience, follow these tips: Get specific. It helps me sharpen and refine what I think.

Product Research 251

Product Research Feedback Software User Testing Research Software 251

The Product Coalition

MARCH 11, 2021

We’ve expanded our principles to reflect Brian Balfour’s better-defined “New Age Growth”, and adopted Product Thinking to unlock huge A/B tested conversion, retention and AOV uplifts. But in one week, my role as Head of Growth at Gousto had quickly become Head of No-Growth. Life had other plans.

Product Research 138

Product Research User Testing Customer Experience Data Visualization 138

Intercom, Inc.

MAY 27, 2019

In fact, right now you are reading this blog post in English. I’ve experienced this myself in the past year as I’ve relocated to Dublin for my role as a product designer at Intercom. If you are investing in self-development and learning about UX, it’s highly likely the materials you use are in English. Linguistic diversity.

Blog 197

Blog Definition Presentation UX 197

Userpilot

JANUARY 28, 2021

The internet is rife with advice on how to become a Product Manager – often written by people who have never worked as a Product Manager themselves. So if you’re looking to switch careers and become a PM – you will for sure find some insights in this blog. Here are some tips from experienced PMs!

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Product Talk

AUGUST 12, 2020

Hello Product Talk readers, we’re excited to share the latest Product in Practice with you! For this story, we caught up with Sonja Martin , Product Manager at tails.com. As Hope Gurion discussed in a recent Product Talk post , product teams are often assigned business outcomes rather than product outcomes.

Product Research 203

Product Research Onboarding KPIs User Testing Data Visualization 203

Userpilot

MAY 3, 2022

How is enterprise SaaS marketing different compared from acquiring and retaining users for an SMB? Inbound works really well for smaller SaaS businesses, whether B2B or B2C. Pair that with in-app communication and you’ve got a pretty good marketing strategy. Enterprise SaaS marketing, however, is a different story entirely.

Enterprise 97

Enterprise Strategy Marketing Outbound 97

Mind the Product

MARCH 31, 2020

In this blog post, we revisit an episode of Mindset in which Singapore-based Tamara Moona, Associate Director of Product at Pivotal Labs , and Priscilla Nu, Head of Digital Experience and Design at SP Group , share their advice on developing organisational alignment and tackling issues with stakeholders. Achieve Alignment.

Weak Development Team 118

Weak Development Team Workshop User Testing Customer Feedback 118

Userpilot

DECEMBER 23, 2020

Which product trends emerged in 2020 and are here to stay? What are the biggest trends in Product for 2021 you must implement into your Product Growth strategy? Who’s who in Product these days? And what new product growth terms made it to our dictionary? Trends to Watch In Product – Table of Contents.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

The Product Coalition

OCTOBER 14, 2020

Luckily, if there’s anything product people are built for, it’s moonshot ideas! Product Management is about facing problems or pain points, no matter how big or small, and building the right solutions for them. How do product people respond to those? Last year we ran a survey on The Future of Product Management.

Customer Experience 135

Customer Experience Product Research Startups Positioning 135

The Product Coalition

NOVEMBER 3, 2020

Product Management is on the rise across the board, but Europe still seems to be a little slow to catch on. Product Management is on the rise across the board, but Europe still seems to be a little slow to catch on. Founders and investors are realizing that Europe is the perfect place to launch a product.

Reporting Tools 88

Reporting Tools Product Management Product Manager Certifications 88

Intercom, Inc.

FEBRUARY 25, 2021

Most businesses design customer experiences from the inside out, based on what is best for the company, when they should be doing the exact opposite. At least, that’s Annette Franz ‘ s two cents on the matter. Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc.

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

Userpilot

JUNE 28, 2023

Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Get your free demo today!

Onboarding KPIs 86

Onboarding KPIs Feedback Software User Testing Analytic Tools 86

The Product Coalition

JUNE 1, 2020

As product people, it’s our bread and butter. We’ve previously discussed Product Data Management , and taken a look at some of the best data visualization platforms for PMs. You don’t need to be a data scientist to be a product manager. Feedback helps you find out what that group of customers think about your product.

Data Visualization 78

Data Visualization User Testing Product Management Product Manager 78

Mind the Product

DECEMBER 18, 2017

As another year draws to a close, it seems appropriate to look back at some of the highlights of 2017, assess the progress we’ve made as a community, and examine how we’ve pushed the craft of product management forward. As good product managers, we’re learning just as much as we’re teaching. Push for Change.

Data Visualization 108

Data Visualization Product Management Product Manager Customer Experience 108

UX Studio

MARCH 11, 2024

In this episode, we have an in-depth conversation with Dan Winer , who is currently a Head of Design at PandaDoc. With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. How are you doing?

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

BrainMates

OCTOBER 18, 2020

I’ve been championing product management for 15 hears now. Hardly anyone had heard of product. If they had heard about product management, they CERTAINLY didn’t want a job in product. Now, Product Management is all the rage. Everyone wants a job as a Product Manager. In the early days it was a real struggle.

Product Management 52

Product Management Product Manager Product Research Management 52

The Product Coalition

NOVEMBER 9, 2020

My reading tip: The Checklist Manifesto: How to Get Things Right.) ?? For example, they put a lot of effort into preparing the Sprint Planning during the frequent Product Backlog refinement sessions. A Sprint Planning checklist? How dare you: Agile is a mindset, not a methodology. It is a journey, not a destination. Or in hospitals.

Data Visualization 89

Data Visualization Technical Review Agile Product Research 89

Nulab

SEPTEMBER 22, 2021

Whether you’re an established company with a new product or a brand-new startup, knowing where you fit in the market is vital. Without this knowledge, you could end up sinking hundreds, thousands — or even millions of dollars into a product or service that no one actually wants (looking at you, Google Glass ). Let’s get started!

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

BrainMates

SEPTEMBER 19, 2019

I’ve been championing product management for 15 hears now. Hardly anyone had heard of product. If they had heard about product management, they CERTAINLY didn’t want a job in product. Now, in 2019, Product Management is all the rage. Everyone wants a job as a Product Manager. It’s simple economics.

Product Management 61

Product Management Product Manager Product Research Management 61

PMLesson's Ace the PM Interview

MARCH 4, 2019

Hamsa Pillai is a senior at Duke University and will be heading off in the fall to join Google as an Associate Product Manager. In this Path to PM blog post, Hamsa and Stephen discuss how to ace the undergraduate associate product management interview. How did you break into product management?

Analytic Tools 81

Analytic Tools Customer Experience Product Management Product Manager 81

Userpilot

JANUARY 9, 2020

Product management has grown from strength to strength in recent years, fast becoming a vital area of any SaaS company. With that in mind, we thought we’d take a look at how you can become a product manager, even if you have no previous experience. In the US, product manager roles have grown by 32% over the last two years.

Customer Experience 62

Customer Experience User Testing Product Management Product Manager 62

Intercom, Inc.

MAY 3, 2018

Product management is about solving problems. Rohini Pondhi , product management lead for Square’s Invoices product, knows this challenge well. I hosted Rohini on our podcast to talk about everything from prioritization and product roadmaps to the nitty-gritty techniques for parsing customer feedback.

User Testing 195

User Testing Customer Feedback Data Visualization Customer Experience 195

Userpilot

JANUARY 19, 2021

Customer engagement plays a critical role in your company’s growth and depends on your customer experience. Customer engagement and experience are closely intertwined – how you engage with your customers and what they see when they engage with your product will inevitably affect their experience. But how do you measure it?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

BrainStation Product Management

AUGUST 7, 2019

Lifelong education is a reality for Product Managers – in fact, BrainStation’s 2019 Digital Skills Survey found that more than 66 percent of product professionals participate in workshops, online courses, and in-person courses to stay on top of a profession that keeps changing. This is Product Management.

User Testing 63

User Testing Research Software Product Research Product Management 63

Userpilot

JANUARY 29, 2021

An excellent user engagement strategy can have a ripple effect on what product marketers’ care the most about: Make your users see the value of your product and its features during the free trial. Stop users from only signing up and then never using the product. Converting large numbers of trial users into customers.

Customer Experience 98

Customer Experience Customer Feedback User Testing Onboarding KPIs 98

Mind the Product

DECEMBER 28, 2016

2016 has been a year when the craft of product management grew, evolved, and matured at a staggering rate! Brant touches on clear foundation such as focusing on customer problems rather than products, and also suggests some structures to help incentivise the kind of innovative behaviours you want. Managing Agile Teams Remotely.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback Agile 82

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. How can you capture, qualify and convert the right leads for your business while working within your means? Short on time? Do they back channel?

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

PMLesson's Ace the PM Interview

NOVEMBER 4, 2019

We talk to Sai Boddupalli , an Exponent alumnus, on his journey being a product manager across various, distinct industries spanning automotive, e-commerce, gaming, and payments. What I always do with this one is to talk about my experience, and make sure I weave in how that experience ties into the role that I am being interviewed for.

Automotive 68

Automotive Product Management Product Manager Technical Review 68

ProductPlan

MAY 21, 2019

Product Marketing. Short of going public, the goal of many companies is being acquired by a deep-pocketed, larger company with a complementary set of products. But the chances of product team members getting a life-changing windfall are pretty slim. Surviving an acquisition: 9 tips for product managers. Enterprise.

User Friction 67

User Friction Research Software User Testing Customer Experience 67

Userpilot

FEBRUARY 13, 2020

Product experience is fast becoming one of the most important things to consider when it comes to growing your SaaS company. We’re going to explain exactly what product experience means, why you need to start caring about it, and steps you can take to provide the best possible experience for your users. What is product experience?

Feedback Software 111

Feedback Software Analytic Tools Research Software Customer Experience 111

Bain Public

MAY 20, 2021

As business leaders and product managers, we can contribute to minimizing this issue with simple and easy changes to our management style. When we bring more diversity and inclusion to the company, we are ultimately increasing our chances at creating diverse and inclusive products and increasing our potential success!

User Testing 52

User Testing Product Management Product Manager Feedback Software 52