Remove community-and-programs
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? Community Wisdom: Co-founder matching program + Pricing strategies for new features in a product, balancing UX and functionality, managing non-ICP users in a freemium business model, and much more

Lenny Rachitsky

👋 Hello and welcome to this week’s edition of ✨ Community Wisdom ✨ a subscriber-only email, delivered every Friday, highlighting the most helpful conversations in our member-only Slack community. Co-founder matching program Founding a company is a goal of many people here. November 28th. Buenos Aires.

Naming 52
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Ask the Community: How Do You Shift From Functional Teams to Value-Driven Teams?

Product Talk

This was a question that recently came up in the Continuous Discovery Habits community , where one member was wondering about how to make this transition as smoothly as possible. For this post, we’ll share both advice from the community as well as Teresa’s suggestions on how to best handle this situation.

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How Mobile Customer Loyalty Programs Increase Customer Retention and Drive Revenue (with Examples)

Alchemer Mobile

It’s common knowledge in the retail world that mobile customer loyalty and reward programs work wonders to keep customers coming back time and time again. If you look at almost any major retailer, you’ll find a reward or loyalty program tied to their growth strategy. Benefits of mobile customer loyalty programs.

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? Community Wisdom: Dealing with lack of recognition, implementing modern product processes in non-tech orgs, running a bug bounty program, when to do competitive analysis, and more

Lenny Rachitsky

👋 Hello and welcome to this week’s edition of ✨ Community Wisdom ✨ a subscriber-only email, delivered every Saturday, highlighting the most helpful conversations in our members-only Slack community. Read more

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Leadership Panel: Lessons Learnt from a Global Support Community

Speaker: Panel hosted by Adrian Speyer, Head of Community, Vanilla Forums

Are you struggling to support your global community? Establishing a global support community comes with many many questions. Our super panel consists of community leaders from around the world, each of whom, have experienced and overcome the challenges of a global support community. What are the key metrics to measure?

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Gap Inc. Q&A: Leveraging Mobile Customer Feedback to Drive Business Decisions

Alchemer Mobile

Nicole Lanni is the Program Manager on the Consumer Insights team at Gap Inc. This includes conducting surveys with customers to gather feedback on the company’s digital and in-store experiences and providing feedback on any tests for new technology, programs, or products. In 2020, Gap Inc.’s For example, Gap Inc. The post Gap Inc.

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Scaling Impact: A Look at the Year Ahead (2022)

Product Talk

My business model formula looked something like this: # of teams in my coaching program x price per team. And in 2020, I launched my membership community. Happy New Year! I’m excited for 2022. Every December, I take several weeks to reflect on the ending year and to look forward to the year ahead. This year is no different. Tweet This.

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Power Hour with the Community Team at Mural

Speaker: Beth Vanderkolk, Lindsay Olson, & Amanda Peterson, The MURAL Community Team

MURAL came to Vanilla just 4 months ago and together, we worked with them to build their thriving community from scratch. As a first time community, the MURAL team has been strategic, creative, and innovative. The MURAL community team is joining us on August 24th at 12 pm EDT to discuss just that! So, how did they do it?

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Plugging Your Community Into the Customer Lifecycle

Speaker: Nichole Devolites, Customer Experience Expert, SecureAuth

Customer experience professionals understand the importance of both creating and maintaining thriving and easily available programs that improve CX. Community is a central part of this responsibility yet, there are times when it is difficult for those of us who work in CX to connect your community with your customers’ journey.

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Customer Advocacy and Community

Speaker: Liz Richardson and Deena Zenyk

By following a step-by-step process that uses your community to develop a customer advocacy program. Combined, they boast over 25 years of experience helping organizations launch customer advocacy programs. What you’ll learn: Best practices for architecting a customer advocacy program. Key outcomes & measurements.

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Developing Valuable Community-Based Advocacy Programs

Speaker: Bill Johnston, Community Innovation Officer at Structure3C

Customers who share stories, knowledge, and experiences with other customers or prospects are more effective and authentic than traditional marketing programs. It follows that community-based advocacy programs can produce tremendous value and have a transformative impact on both the community and host company.

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A Guide to Online Communities for Enterprise Organizations

This guide will provide you with an overview of what procuring an online community can do for enterprise organizations, including: How community compliments enterprise priorities. How community addresses key challenges. Crucial enterprise community features to look for when assessing vendors.

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Problem Solved: Boost Resilience with Supplier Diversity

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

How can a supplier diversity program help you gain invaluable competitive advantages? Supplier diversity programs are impactful and effective tools in your business strategy because they guarantee a diverse supplier base and ensure inclusivity within your ultimate procurement plan. Ready to get started?