The Product Coalition

JUNE 22, 2020

Here’s how an infrastructure can help you Let’s take an average example of a discovery initiative involving 15 customer interviews across multiple customer cohorts. because everybody’s human and this always happens Schedule colleagues to do the interviewing Finalize objectives and guidelines But wait?—?you

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Mind the Product

APRIL 30, 2018

Reporting has focused on social media, but I doubt it will stay in that category. Whether you work for a social media company or any other digital organization, it’s time to get ahead of the conversation on digital privacy by doing more to protect your customers. and Does this company have the ability to keep my data safe?

User Testing 82

User Testing Technical Review Research Software Data Visualization 82

Userpilot

APRIL 7, 2022

Break down all problems into four categories: blocker, critical, medium, and low. There are three popular methods of doing qualitative UX analysis : One-on-one customer interview. The good news is that there are digital products for UX analysis. For some reason, new registrations have been dropping for a week.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Usersnap

DECEMBER 8, 2021

We actually hold everyone at the company accountable for spending time with customers. Here on the Milky Way Galaxy, there was a time when adopting new software could take months, quarters, or even years. Thomas will show you how to handle product feedback questions and implement new product features. #3

Feedback Software 95

Feedback Software Data Visualization User Testing Research Software 95

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. This app would guide fans as they travel to a match anywhere in Europe.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Userpilot

JULY 13, 2022

Product Hunt Stories include news, opinions, interviews, and how-to guides. Their most popular categories include product management metrics and KPIs, product discovery, data-driven product management, product road mapping , and product strategy. The Product Hunt Stories include news, opinions, interviews, and how-to guides.

Blog 97

Blog Analytic Tools Research Software Feedback Software 97

Product Innovation Educators

NOVEMBER 27, 2017

This may just be the most important interview yet. Tasha is an organizational psychologist, researcher, and New York Times best-selling author. In the interview she shares two categories of self-awareness and how we can be more self-aware. It involves two main categories: internal and external.

Product Management 48

Product Management Product Manager Product Research Management 48

UX Studio: Product Management

APRIL 27, 2020

Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. Packed with clever tips, news, sightseeing and public transport info and more – all focusing on football.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

Pragmatic Marketing

FEBRUARY 17, 2017

Before you read this article, click on your company’s website and view the page associated with your flagship product. If your company is like most, the answer is “no.” • Product information—Category, components/features, typical use cases, unique advantages (e.g., Jot down the key message headings.

Messaging 70

Messaging White Paper Customer Experience Technical Review 70

PMLesson's Ace the PM Interview

MAY 4, 2020

Product Management in the Product Lifecycle In the initial discovery stage, you can expect to be ideating with your peers and conducting user interviews to validate your ideas. For positive feedback, I like to communicate the excellent news to the team and refer the client to fill out a reference survey we value (eg.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

freshtrax

SEPTEMBER 26, 2019

BASE FOOD officially launched in April of 2016 in Japan and became Amazon Japan’s top seller of the year in the food category for 2017. and company structure. Before we go into the interview, here are some more details about BASE FOOD. Now, here are the insights we gathered from our interview with Michael Rosenzweig.

User Testing 73

User Testing Startups Customer Feedback Feedback Software 73

Hutwork

MARCH 9, 2018

This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. While he talks mainly to entrepreneurs about slow, steady progress and growth for their companies, you can apply his tips and advice to product development. #5 Product managers for the digital world. Author: Sachin Rekhi.

Article 82

Article Feedback Software Research Software User Testing 82

Atomic Spin PM

MAY 21, 2019

You know and use personas for a majority of your projects, but I’m here to tell you that you may have missed a category of user. These are real users, and I’ve worked with clients who have dealt with some from each category. Companies are struggling to keep up with ever-changing techniques that fraudsters use to score your information.

Customer Experience 40

Customer Experience Reporting Tools User Testing Data Visualization 40

Userpilot

JULY 26, 2021

It’s how companies like Slack, Notion, Calendly, and Loom have achieved such viral growth. But isn’t that what all companies do? The evolution of product-led growth has come about as a result of a shift in the buying process at companies whereby non-C-suite employees have more say in buying decisions. Not exactly.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Business of Software Conference

OCTOBER 3, 2019

Company: Balsamiq. I was starting to think of leaving my job and starting a company and was reading a lot of content. These videos from a new conference came out on a forum and they were amazing. It’s a 15-person company, it’s been around for 15 years, and they’re very successful. We don’t make the news.

Weak Development Team 40

Weak Development Team Engineering Positioning User Testing 40

Business of Software Conference

OCTOBER 3, 2019

Company: Balsamiq. I was starting to think of leaving my job and starting a company and was reading a lot of content. These videos from a new conference came out on a forum and they were amazing. It’s a 15-person company, it’s been around for 15 years, and they’re very successful. We don’t make the news.

Weak Development Team 40

Weak Development Team Engineering Positioning User Testing 40

Product Talk

SEPTEMBER 6, 2023

We discussed a few of the common stages companies tend to go through when they adopt continuous discovery , some of the challenges and setbacks they’re likely to experience, and how leaders specifically can help teams overcome them. We tend to say discovery for the first category, and delivery for the second category.

Product Research 238

Product Research User Testing ChatGPT Research Software 238

Userpilot

MAY 26, 2021

What many SaaS companies forget, however, is that onboarding is really a constant process. The CEO wants to make sure that operations align with the overall vision of the company. It stands to reason that most SaaS companies will want to make the sign-up process as quick and easy for their users as possible.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52

The Product Coalition

FEBRUARY 5, 2021

The Dreaded Cold Outreach Both my partners had a few contacts in the fashion e-commerce industry that we reached out to but we needed to find many more customers to interview. Being new to the industry, it took a few attempts (eight to be exact) to figure out how to get in front of these customers. By now, we were in late October.

Research Software 140

Research Software Feedback Software User Testing Product Research 140

Intercom, Inc.

JULY 9, 2020

We hear about his time at Atlassian before G2 and the differences in approach to SEO at both companies. In a crowded category , it can be tough to make an SEO impact. And then the product would spread from developer to a team, and then from team to department, from department to a whole company. Kevin: Absolutely.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Intercom, Inc.

OCTOBER 29, 2020

In times of crisis, it helps to keep company values in mind – after all, they’re your North Star. Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I love building products, building teams, building companies.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Sachin Rekhi

JULY 6, 2017

Previously when you wanted to take a taxi, for example, you'd have to find a cab company and their phone number. Twitter can be an incredible resource for professionals to stay on top of recent news & articles around their specific industry. The whole experience is pretty painful if your goal is staying on top of industry news.

User Friction 164

User Friction Customer Experience User Testing Customer Feedback 164

Andrew Chen

OCTOBER 17, 2017

” An early investment in eBay would soon yield a 50,000% return from Series A to after the IPO, as the company started to help transact on everything from electronics, cars, homewares, and more. As you might imagine, breaking into each new local market can be incredibly painful. “No-brainer pass.”

Weak Development Team 0

Weak Development Team Technical Review Data Visualization Travel 0

Intercom, Inc.

JANUARY 24, 2019

Here are five quick takeaways: Mike is looking for two characteristics in the companies he chooses to incubate : one is customer validation, and the second is strategic fit into a promising theme Salesforce has identified. I was the technical co-founder of a company, but for the most part, I was just rolling from startup to startup.

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

Gainsight

NOVEMBER 30, 2020

Over the next 7 years, members of the Customer Success movement took on the challenge together, knowing that their companies’ futures (and valuations) depended on them: Pulse grew from 300 people in 2013 to 6000 in 2019, with a whopping 23,000 attendees this past May. In the old days of business, a company had only two options at our stage.

Customer Experience 101

Customer Experience Customer Feedback Events Finance 101

Product Talk

APRIL 19, 2023

Topics include things like customer interviews , assumption testing , economics, ChatGPT, CRISPR, and so much more. Teresa is now able to highlight passages in news articles, blogs, tweets, and even podcasts and YouTube videos. During her daily review (which only takes a few minutes), Teresa rereads each of the highlights.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. So we did have 50 interviews overall and 10 per batch. The Budapest GO project. From start to finish.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Intercom, Inc.

APRIL 15, 2021

For Francis Brero , co-founder and CRO of MadKudu – a marketing operations platform that helps companies identify, qualify, and engage with their leads based on how likely they are to convert – this actually opens up a whole lot more possibilities.As From churn to acquisition. We’re delighted to chat with you about your work at MadKudu.

Data Visualization 118

Data Visualization Analytic Tools Research Software Feedback Software 118

The Product Coalition

AUGUST 6, 2019

I belonged to the third category, I wanted to pursue product management straight out of undergrad. Where the company is heading and in what direction should the young PM think. And so I did. Without further ado, here goes: Tip #1: Show them the bigger picture. It is quintessential. A good product manager is a truth seeker.

Product Management 71

Product Management Product Manager Analytic Tools Reporting Tools 71

UX Studio: Product Management

MARCH 12, 2019

The McKinsey & Company international consulting firm conducted one of the largest worldwide studies ever to measure revenues and shareholder returns related to good design culture in companies. McKinsey tracked 300 companies for more than five years. They then grouped the design actions into four bigger categories or themes.

Data Visualization 90

Data Visualization Reporting Tools User Testing Research Software 90

Userpilot

JULY 30, 2019

So, you’ve successfully launched a product and now you’re planning to launch a new product within the category. We’re here to give you ideas for your new product adoption. If you’ve already achieved product-market fit with your first product, you might think that you can easily achieve it with your new one.

User Testing 101

User Testing Product Research Webinar Customer Experience 101

Userpilot

FEBRUARY 22, 2022

More specifically speaking, you can break the category of active users down into three main groups or time periods: Daily active users or DAU. As part of a regular check on the health of a product, many companies measure daily active users. These metrics let you know how quickly you attract new users and keep them coming back.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Customer Feedback 92

ProductCraft

AUGUST 14, 2018

I interviewed the Wall Street Journal b estselling-author back in March for an episode of Product Love. I’ve started two companies. NE: My last company was at the intersection of gaming and advertising. A very important issue for tech companies. I am now happy to share a lightly-edited transcript of that conversation.

Research Software 66

Research Software Product Research User Testing Customer Experience 66

Product Solving

JULY 8, 2020

Social media companies have spent billions of dollars to help you waste time while feeling like you are doing something. They make us feel like we are staying close to our friends, keeping up on relationships, managing what events are ongoing, and staying aware of the news. This lie bleeds over into our work lives as well.

Customer Experience 52

Customer Experience Technical Review Customer Satisfaction Dashboard 52

Mixpanel

AUGUST 3, 2023

Grow and scale How does marketing strategy change as the company matures? Instead, we want you to focus on the metrics that truly measure the impact of marketing—from each of your marketing channels to every step of the customer journey, at all stages of company maturity. What do your best customers have in common? Revenue-led.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Grow and scale How does marketing strategy change as the company matures? Instead, we want you to focus on the metrics that truly measure the impact of marketing—from each of your marketing channels to every step of the customer journey, at all stages of company maturity. What do your best customers have in common? Revenue-led.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Grow and scale How does marketing strategy change as the company matures? Instead, we want you to focus on the metrics that truly measure the impact of marketing—from each of your marketing channels to every step of the customer journey, at all stages of company maturity. What do your best customers have in common? Revenue-led.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40