Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

UserVoice

JUNE 18, 2018

This can be particularly true of development and technology teams — some people simply don’t ever want to manage other people, so they never move “up” on the org chart while their influence grows throughout the company. Sometimes, you’re better positioned to help them out; other times the shoe is on the other foot.

Development Team Review 100

Development Team Review Technical Review Customer Experience Positioning 100

Andrew Chen

NOVEMBER 15, 2021

Let me set it up in a few bullets: Many of tech industry’s most valuable products — Slack, Zoom, Instagram, Twitch, YouTube, and others — are at their core products that connect people to each other. People are connected for commerce, communication, collaboration, and more. I hope that’s a good teaser :).

Books 63

Books Research Software Reporting Tools Technical Review 63

Modus Create

JULY 1, 2020

I could barely sit down in a chair from a standing position, or get in bed or roll over once in. The 6th time they said the blood test showed a positive ANA and they normally check a box on the blood test order to do further tests if ANA positive, but didn’t. The pain worsened as time progressed, too.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

PMLesson's Ace the PM Interview

MAY 4, 2020

I'll also be reviewing and responding to any Net Promoter Score (NPS) feedback we've gotten. We consider those who score 9-10 to be promoters, as their feedback is positive. For positive feedback, I like to communicate the excellent news to the team and refer the client to fill out a reference survey we value (eg.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Mind the Product

MAY 16, 2018

The theologian and philosopher St Augustine said that: “People travel to wonder at the height of mountains, at the huge waves of the sea, at the long courses of rivers, at the vast compass of the ocean, at the circular motion of the stars; and they pass by themselves without wondering.”. The Business Case for Self-Awareness.

Weak Development Team 80

Weak Development Team Automotive Data Visualization Feedback Software 80

Intercom, Inc.

DECEMBER 13, 2018

Julien, who previously directed business development and partnerships at Microsoft and is on the board of French media giant Le Monde, was perfectly poised for a conversation at the SaaStock conference in Dublin that ranged from the different missions within Facebook to why he’s betting big on chat. Short on time? Julien: Indeed.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. Not because of the product itself – but how it was positioned on the market. If you’re wondering where’s SaaS?

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

The Product HQ

APRIL 20, 2024

If you’re looking to move forward from a product manager position, you need to have a formal degree. At times, tech companies that require a master’s degree also accept people who are in the process of completing their master’s program. Therefore, to move to a director position, you need to show how good you are with the strategy part.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Add in the travel costs and scheduling challenges, and one-on-one consulting soon becomes impossible to scale. The customer success landscape has changed. However, one-on-one consulting has some downsides.

Education 52

Education User Testing Customer Experience Research Software 52

Gainsight

JUNE 10, 2021

As the world began to open back up, we were excited to see our Pulse Everywhere conference evolve into a hybrid event. Their most significant influence on customers was in the last year developing a strategy centered on “ positive change in customer health. They are stronger and better positioned for the future.

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Business of Software Conference

JULY 7, 2021

Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. Ask yourself what you are doing to encourage the sales team to reflect, review and adapt their performance on a daily or weekly basis.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Scott Berkun The Dance of the Possible BoS2017 from Business of Software Conference. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Business of Software Conference

NOVEMBER 26, 2018

One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs. We’ve used NPS to gather evaluation data for the conference for a seven years. pic.twitter.com/cBzVvt2Rtx.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Business of Software Conference

FEBRUARY 10, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Isa Watson (Founder/CEO, Squad by Envested) – Making Workplaces Work For Humans from Business of Software Conference. Join the smart people who get BoS updates. Unsubscribe anytime. Transcript.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Andrew Chen

NOVEMBER 1, 2018

While there were people thinking about user acquisition and ad tech, and some early consumer teams (like Eric Ries’s IMVU) thinking about cohort curves to mention retention, it hadn’t been centralized into a team that could execute against it. One evolution is the number of books and conferences now dedicated to growth.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Modus Create

MARCH 16, 2020

The implications of the global pandemic are now far larger than most predicted, with direct impact to many industries beyond just health sciences: Global events like conferences, movie premieres, and sporting events are now cancelled. This could mean a strong bounce back for industries like travel, tourism, manufacturing, and agriculture.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Business of Software Conference

JUNE 29, 2020

Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. Now I get that like there might be different technical architect implementations for fast forwarding commercials, but there’s one feature that’s going to solve this need. Transcript.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Gainsight

APRIL 29, 2019

Very early on, I really focused on being friends with the developers and was really good friends with the designers and tech team. How do you position it in the market? So after Sales and CS presents their numbers, Product synthesize it and review: What are our goals? A: Make friends with different parts of the organization.

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14

The Product Coalition

DECEMBER 11, 2018

Because a new trend is quickly gaining traction in tech and product management: remote work. Of course, this was at the same time that communication technologies were being deployed across the world. The generalization of these technologies over the 1950s and 1960s, with the acceleration of IT from the 1970s onwards, did the rest.

Analytic Tools 60

Analytic Tools Technical Review Data Visualization Customer Experience 60

Userzoom

NOVEMBER 6, 2019

3M or, you know, travel companies, of course, all of them are going through digital transformation. And this is what happened to Snapchat last year, big redesign, and they got all kinds of bad reviews, right, and social media. We have technology enabling this, and UserZoom is one of those vendors. Fear no more.

Research Software 68

Research Software User Testing Product Research UX 68