The Product Coalition

OCTOBER 30, 2019

Being a Product Manager at an Early Stage Startup In my previous article , I reflected on a few things that I would tell myself if I could travel back in time and the concept of “three waves of changes.” During the process, I also gained a much deeper understanding of the technologies we are building and how the company operates.

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Startups User Testing Technical Cofounder Research Software 84

Andrew Chen

NOVEMBER 15, 2021

Let me set it up in a few bullets: Many of tech industry’s most valuable products — Slack, Zoom, Instagram, Twitch, YouTube, and others — are at their core products that connect people to each other. People are connected for commerce, communication, collaboration, and more. I hope that’s a good teaser :).

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Books Research Software Reporting Tools Technical Review 63

The Product Coalition

DECEMBER 17, 2019

We’ve just made it through a decade that completely revolutionized the way we think about tech. Top companies have completely changed the face of tech, transforming our lives. Siri received mixed reviews when she first landed in the iPhone 4S in 2011. Siri received mixed reviews when she first landed in the iPhone 4S in 2011.

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Wireless Technical Review Research Software User Testing 79

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Product Innovation Educators

SEPTEMBER 5, 2016

He met the people behind Youth Digital, his favorite source for online tech courses. We traveled to their headquarters in Chapel Hills, North Carolina. We also discuss another topic I love – preparing the next generation to be leaders in technology and innovation – which is something their products are all about.

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Modus Create

JULY 1, 2020

Due to the drugs I take that lower my immune system, I am susceptible to infection and viruses that my body has a tough time fighting. For this reason, I strongly prefer not to travel, except maybe 2-3 hours by car. We had code reviews that caught these things, and all my teammates were awesome and understanding about it.

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Reporting Tools Systems Review Software Review Technical Review 98

PMLesson's Ace the PM Interview

MAY 4, 2020

As you may expect at IBM, we don't use Gmail; to handle emails, employees use software we developed ourselves called IBM Verse. Some arguments for not using a competitor's software -- like Gmail for email -- include not wanting to be contributing to a rival's bottom line, or for data privacy reasons. Ok, Google… flip a coin”).

User Testing 52

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Gainsight

JULY 7, 2021

I can pretty vividly remember the first Pulse conference I attended back in 2013. When Anthony Kennada , a friend and colleague in Phoenix pinged me about attending his company’s first conference on the topic of Customer Success, I jumped at the opportunity to attend. Pulse 2020 – Back to Moscone (Or So We Thought).

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Feedback Software Customer Experience Technical Review User Testing 45

Intercom, Inc.

SEPTEMBER 12, 2019

A self-styled ‘jack of all trades,’ Gerry is looking to change the world on a variety of fronts: as the Principal Service Design Consultant for Humana Design, the CEO of TheAcademy.ie , and even a new human-centered design conference set to launch next year in Dublin. Dee: And you have plans to launch a conference, as well.

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Research Software Data Visualization User Testing Customer Experience 112

Product Talk

JANUARY 4, 2023

One day, I was speaking at a German conference, the next it was a Swedish meetup, and then a French podcast interview. I joined a Brazilian tech TV show live on air. Over the past 18 months, I’ve also started coding again. I forgot how much I liked to code. As we rolled into December, I started my annual review process.

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Product Research Software Review Travel Books 160

Intercom, Inc.

DECEMBER 13, 2018

Julien, who previously directed business development and partnerships at Microsoft and is on the board of French media giant Le Monde, was perfectly poised for a conversation at the SaaStock conference in Dublin that ranged from the different missions within Facebook to why he’s betting big on chat. Short on time?

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Feedback Software Data Visualization Customer Experience User Testing 151

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. But, who should be in charge?

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Analytic Tools Feedback Software Software Review Weak Development Team 105

The Product Coalition

AUGUST 12, 2021

Jaime DeLanghe’s secrets to bring cross-functional teams together for optimal performance Before my career in tech, I worked in food service. Restaurants showed me the ropes of what it takes for cross-functional teams to succeed, and I still draw on the same strategies as a product manager in tech.

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The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 In the past, people used to plan their trips through travel agencies?—?but With more than 100k flights, 1.5 billion by 2027.

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Reporting Tools Travel Data Visualization Research Software 60

The Product HQ

APRIL 20, 2024

At times, tech companies that require a master’s degree also accept people who are in the process of completing their master’s program. Evaluate industry-standard technology and focus on implementing it into current products. Create new products by adopting new technology and processes. If you don’t, you need to start with one.

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Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough.

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Education User Testing Customer Experience Research Software 52

Gainsight

JUNE 10, 2021

As the world began to open back up, we were excited to see our Pulse Everywhere conference evolve into a hybrid event. This new focus fulfilled their CS operations goals of reviewing inefficient processes and automating them. . The Transformational Leader of the Year: Software AG. Excellent work, SAP Concur! Congratulations!

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Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

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Business of Software Conference

NOVEMBER 26, 2018

One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs. We’ve used NPS to gather evaluation data for the conference for a seven years. pic.twitter.com/cBzVvt2Rtx.

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User Testing Product Marketing Engineering Feedback Software 103

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Scott Berkun The Dance of the Possible BoS2017 from Business of Software Conference. We talk about building software – that comes from building.

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Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line.

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Business of Software Conference

SEPTEMBER 3, 2019

How does a bootstrapped software company effectively market especially when its founders despise (and, in fact, suck at) sales and marketing? The founders just started doing what they loved: Talking tech. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

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Analytic Tools Marketing Research Software Technical Review 40

Gainsight

NOVEMBER 1, 2021

Last week, I had the pleasure of presenting at the Technology & Services Industry Association (TSIA) semi-annual conference, TSW 2021, which Gainsight proudly sponsors. Held in Las Vegas, I traveled to the event with Lane Holt, Director of Customer Success, and Denise Stokowski, Group VP of Platform Products and PX.

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Customer Experience Data Visualization Customer Feedback Enterprise 59

Business of Software Conference

JUNE 20, 2019

Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. Like many BoS speakers, Peldi comes to the conference every year regardless of whether he’s on stage. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

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Business of Software Conference

FEBRUARY 10, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Isa Watson (Founder/CEO, Squad by Envested) – Making Workplaces Work For Humans from Business of Software Conference. So, I run a software company based in New York City. Unsubscribe anytime.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Modus Create

MARCH 16, 2020

The implications of the global pandemic are now far larger than most predicted, with direct impact to many industries beyond just health sciences: Global events like conferences, movie premieres, and sporting events are now cancelled. This could mean a strong bounce back for industries like travel, tourism, manufacturing, and agriculture.

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Systems Review Data Visualization Reporting Tools Technical Review 52

Pragmatic Marketing

AUGUST 17, 2014

One of the most frustrating things I’ve heard over my career is that “agile is something that software developers do.” It ignores all the success agile teams have had in software the past decade and in other industries including architecture, marketing, video production and even the auto industry.

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Business of Software Conference

JUNE 29, 2020

Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. Now I get that like there might be different technical architect implementations for fast forwarding commercials, but there’s one feature that’s going to solve this need. Transcript.

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User Testing Feedback Software Research Software Product Research 59

Gainsight

APRIL 29, 2019

Very early on, I really focused on being friends with the developers and was really good friends with the designers and tech team. So after Sales and CS presents their numbers, Product synthesize it and review: What are our goals? A: Make friends with different parts of the organization. Are we going after new logos? REGISTER NOW.

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User Testing Customer Experience Feedback Software Customer Feedback 14

The Product Coalition

DECEMBER 11, 2018

Because a new trend is quickly gaining traction in tech and product management: remote work. Of course, this was at the same time that communication technologies were being deployed across the world. The generalization of these technologies over the 1950s and 1960s, with the acceleration of IT from the 1970s onwards, did the rest.

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Analytic Tools Technical Review Data Visualization Customer Experience 60

Userpilot

MAY 19, 2021

Starting/Participating In A Conference. Gainsight’s Lead Generating Engine With Online Conferences. Schedule a call and see how you can create personalized experiences just like the one above (no coding required). Conferences/events. SaaS Content Marketing. SEO Keyword Research. Creating a Newsletter. Product-led Growth.

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Research Software B2B User Testing Customer Experience 119

Andrew Chen

JANUARY 23, 2017

[I recently gave the keynote at the largest startup conference in Australia, StartCon. If you want to see all the conference talks, they’re here. 25% off code: WHATSNEXT. In tech, we’re always thinking about the future. Technology, products, growth, and marketing don’t exist in a vacuum.

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Technical Review Reference Technology Travel 100

Gainsight

MAY 18, 2023

Samsara’s Customer Success organization is also pioneering digital technologies to orchestrate the customer journey. SAP Concur As the world’s leading brand in travel, expense, and invoice management, SAP Concur continues to lead the sector in digital strategy. to over 4.5 Congratulations, Zendesk!

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Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userzoom

NOVEMBER 6, 2019

Every company will be a software company or is a software company, in some way or form or some time now or soon. 3M or, you know, travel companies, of course, all of them are going through digital transformation. So, he says something about four or five years ago, in short, software is eating the world. Fear no more.

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Userzoom

AUGUST 6, 2019

So I’ve been working in a lot of areas in Berlin’s IT for more than eight years now, for travel, for weather or real estate portals. I graduated a few years ago with a Bachelor in Software Engineering from the University of Glasgow, and now, I am about to finish my Master’s degree in Human-Computer Interaction.

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