Product Management University

DECEMBER 2, 2022

Understanding how user personas, department personas, and buyer personas impact each other will help you develop a better product and a better marketing strategy for your products. And finally, we’ll look and B2B buyer personas and the role they play in product development. What is a User Persona? Types of User Personas.

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

JANUARY 27, 2022

While the movement has helped spark awareness over the stubborn gender gap in the tech industry, helping to drive more diverse hiring initiatives across all businesses and encouraging women to succeed in STEM fields, women still hold an astonishingly low percentage of tech roles according to recent data – 16% in engineering, 27% in computing.

Research Software 138

Research Software Engineering CTO Definition 138

The Product Coalition

SEPTEMBER 29, 2020

As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. Influence without authority is the skill of driving product development and ‘telling people what to do’ without formally being authorized to do so.

Product Management 183

Product Management Product Manager Data Visualization Weak Development Team 183

Mironov Consulting

JUNE 27, 2019

Defining my label carefully, a “product leader” is someone who manages a team of product managers. That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer. 1] Designing, Building, and Nurturing a Product Team. What does your team and company need?

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

Bain Public

MAY 29, 2020

MAIN: Developing Entrepreneurship in Quebec. MAIN , also known as Mouvement des accélérateurs d’innovation du Québec, states that their mission is "to improve the cohesion and efficiency of the business incubator and accelerator ecosystem and to increase its impact on the development of entrepreneurship and innovation in Quebec.".

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

Mironov Consulting

DECEMBER 31, 2017

Hint: this is how engineers would approach prioritization and roadmapping in an unemotional world of perfect information and fully aligned organizational goals. I strongly advocate a “portfolio pie” model of prioritization, to avoid putting all of our development eggs into the feature basket. More here.)

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Hutwork

MARCH 9, 2018

The Power of the Elastic Product Team—Airbnb’s First PM on How to Build Your Own. Learn how Airbnb created an elastic product team that helped them get to where they are today. While he talks mainly to entrepreneurs about slow, steady progress and growth for their companies, you can apply his tips and advice to product development. #5

Article 82

Article Feedback Software Research Software User Testing 82

Roadmunk

SEPTEMBER 21, 2017

Some sit outside the product domain, but still directly pushed me as a product manager to connect and empathize with other team members. But in part 4 of a 9-part series on startups by Marc Andreessen (co-founder of Andreessen Horowitz), there are three factors to startup success identified: your team, product and market.

Article 81

Article User Testing Product Research Technical Review 81

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” If you missed the first one on product success and team satisfaction , be sure to start there.

Product Research 191

Product Research Data Visualization Customer Feedback Weak Development Team 191

Usersnap

JANUARY 12, 2022

In short, the CPO oversees all aspects of a product’s vision, design, and development. However, their (and all product team members’) superpowers and role in SaaS growth is invaluable! How Much Does a Chief Product Officer Earn? What Is a Chief Product Officer? . of a Chief Product Officer.

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They don’t value experience running product management teams , instead overweighting narrow technical or market segment familiarity.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Mironov Consulting

APRIL 15, 2023

The other group (product, engineering, design, long-term support, product marketing) is trained and paid and rewarded to focus on overall impact for the whole installed base, long-term investments, and the need to support every line of code that any user has in production.  What will incent large numbers of customers to upgrade or renew?

Software Review 124

Software Review Customer Experience User Testing Technical Review 124

Userpilot

MARCH 7, 2024

of leadership roles. Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. Again…Why?

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Intercom, Inc.

JULY 9, 2020

We look at the death of the 10 blue links and why Google is now an answer engine as opposed to a search engine. And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. Atlassian does not have an outbound sales team. Kevin: Yeah, that’s true.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

MAY 15, 2019

On the casino side what we developed was a machine which allowed you to play on four roulette wheels simultaneously. And we hadn’t eaten our dog food as a team, we weren’t people who really understood casinos that well and all of the difficulties that happen in the live environment. People, people in the team.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Crafty CTO

APRIL 12, 2020

Bigger – it speaks to every aspect of the software development process. Shape Up is the Basecamp team’s distillation of how they themselves develop software, superbly written and illustrated, freely contributed to the world as an online and downloadable e-book. Big as in a 143 page PDF. ” So what is Shape Up?

Agile 52

Agile Weak Development Team Customer Experience User Testing 52

StubHub

MARCH 1, 2019

In my role as Global Head of Diversity & Inclusion at StubHub, creating a balanced climate means creating balanced teams, balanced leadership, balanced compensation, and balanced career growth. It means having strong and accomplished female professionals in important leadership roles. What does this balance look like to me?

CTO Coach 40

CTO Coach Data Visualization CTO Customer Experience 40

Business of Software Conference

JUNE 20, 2019

On realizing he’s still too integral to the business, Peldi started the ‘Winter 2018 Injected Turbulence Project’ – delegated product design and engineering management, deleted Slack and witter from his phone, and stopped watching their internal wiki. I trust my employees they’re all bad asses.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. They’ll interpret the data results and surface them to the product team to make the next call.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Business of Software Conference

APRIL 9, 2021

So I am very interested in in learning from Natalie what they did to adjust, but if people also have some more basic questions about how to go from having an office to being remote we can definitely talk about that too! So natalie what did you do to to help your team right now? Natalie Nagele. Natalie Nagele. Natalie Nagele.

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40

Business of Software Conference

MARCH 11, 2020

Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. DC : Yeah an engineer, software engineer and then yes. of engineering for me over at HubSpot came along and we started this company the next day.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

MARCH 24, 2021

One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. And it became quickly overwhelming for us to have so many products with a small team. Basecamp was able to fund the development of hey. The teams decide how to build the thing.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

NOVEMBER 19, 2019

How do you motivate and lead a team when the future is uncertain? I will talk about managing through good times and bad times so don’t worry there will be good times before I get to the bad stuff. Being British we like a bit of bad news. But my personal journey is a developer to CEO. We had high relevance.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Business of Software Conference

JULY 2, 2019

You will probably recognise most of these techniques in action in your own organisation… Watch, and learn how to integrate design into your team effectively. Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Upcoming Events.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40