customer-problems 
The Product Coalition
AUGUST 13, 2023
But to truly solve customers’ problems, founders and product leaders must think beyond what they already know about the product. From Problem-Solving to Invention The problem you needed to solve was complex: you were outside when it started raining, couldn’t wait for the rain to stop, and wanted to remain dry.
Product Management University
APRIL 17, 2020
And now, essential and non-essential customer problems. For all of us product professionals, we need to quickly assess the extent to which the problems we were solving for customers a few months ago are still essential. Stop Looking For Customer Problems. Essential and non-essential businesses.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ProductPlan
JUNE 1, 2023
But are you solving for actual customer problems? The danger, however, lies in mistaking new functionality for actually adding meaningful value to the customer experience. And no management team prefers an extra bullet point in a sales deck over another satisfied customer.
The Product Coalition
JULY 19, 2021
A five-part series on defining and solving product problems — Part 1 — Solving problems. Continue reading on Product Coalition ».
Advertisement
As the value of modern in-app analytics becomes clearer, more companies are making analytics a priority before it becomes a problem. The longer you wait to modernize your application’s analytics, the harder you’ll eventually feel the pain of lost customers and missed revenue. If it sounds like a daunting task, that's because it is.
Daniel Elizalde IoT Blog
NOVEMBER 5, 2023
Unfortunately, many companies latch onto the hype, and […] The post Customers Don’t Buy AI. They Buy a Solution to a Problem first appeared on Daniel Elizalde. The post Customers Don’t Buy AI. They Buy a Solution to a Problem appeared first on Daniel Elizalde.
Product Management University
MAY 21, 2018
When organizations are winning, many of their so-called problems fade into the background. Which brings me to an important point that every product management team should consider: If your organization is on a crusade to find and solve customer problems, STOP! Looking for Customer Problems: It’s Too Easy to Miss the Mark.
Speaker: Jon Harmer, Product Manager for Google Cloud
Move from feature factory to customer outcomes and drive impact in your business! You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap.
Speaker: Stewart Rogers, VP Products, Lambda Solutions
Your innovative, early adopter type Customers want not only access to it all, but the reporting and analytics capabilities to analyze it all. The rest of your Customers crave better reporting. Your Customers are online with your Customer Success team and considering alternatives. Your product is drowning in data.
Speaker: Robin Zaragoza, Product Coach and CEO of The Product Refinery
Every product manager has heard, “Keep the customer at the heart of everything you do". But what strategy do managers use to keep the customer and their key problems at the center of the product development process? How do product managers instill this knowledge of the customer across the rest of the organization?
Speaker: Bryan Horn, Founder, CS Solutions
If you've ever called a bank, cable company, or organization that thinks it's "too big to fail", you've probably run the customer service gauntlet: you start off with a seemingly simple request, and you call the customer service line. Examples of both HORRIBLE and FANTASTIC customer interactions.
Speaker: Hannah Chaplin, Director, Product Marketing at Pendo and Esther Edel, Product Operations Analyst at Pendo
Mobile apps are a key component to having a strong customer engagement strategy. They give companies the opportunity to directly connect with their customers while simultaneously getting feedback about their product/service. Most importantly mobile apps help companies build customer loyalty and increase sales.
Speaker: Bob Caporale, Founder of Strategy Generation Company
But, in most cases, the core challenge isn’t your bosses or even your specific goals; it’s the fact that your company’s targets are disconnected from your customers’ needs. So how do we solve this problem? By driving your company’s “top-down” goals with a clear and well communicated “customer-up” product strategy!
Speaker: Donna Shaw - Senior Product Manager & Eric Frierson - Director of Innovation for Public and School Libraries
Nonetheless, by leveraging foresight and valuable insights, you can cultivate a thriving product management team that works together harmoniously to craft customer-centric products. Master the art of communication for team success, informed leadership, and nurturing strong customer relationships Don't miss out and register now!
Speaker: Jamie Bernard - Senior Product Director at Launch by NTT Data
In today’s dynamic business landscape, successful product management hinges on a keen understanding of customer needs and market dynamics. It serves as a catalyst to better align your entire organization, setting the stage for impactful, customer-centric product management.
Expert insights. Personalized for you.
118 
Let's personalize your content