The Product Coalition

MAY 15, 2019

Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. Later whilst being an adviser at Stanford university Neil H. McElroy influenced two entrepreneurs named, Bill Hewlett and David Packark?—?names names look familiar, anyone? Enter agile.

Product Management 92

Product Management Product Manager User Testing Product Research 92

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. It’s very important to have a very clear definition of these persona constructs to the most precise form. I typically advise the below format. Product/Functional i.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. However, it is advised to proceed with caution because sometimes response quality can be a tad questionable when you’re blasting out emails to relative strangers (remember – screeners are your friends).

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

UX Studio

SEPTEMBER 4, 2019

They focused too much on their technical side or even visual design, but nothing about the communication. You have UX writers, content strategists, so many names for writers in tech. I’ve followed the progress of company named Get Your Guide in the last year. We send them feedback not more than 48 hours afterwards.

UX 78

UX Customer Experience User Testing Technical Advisors 78

Intercom, Inc.

MAY 19, 2022

The results are in: businesses are investing more in measuring the impact of their customer service and turning to tools such as self-service and proactive support to drive a good experience. And then we’ll talk about proactive support and self-service solutions and how these two fit in when talking about support, quality, and growth.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

UX Studio

JANUARY 24, 2024

For designers that […] wish to transition to the field of CX, it helps to be a systems thinker in order to design those complex experiences across multiple touchpoints. But I also advise designers not to oversee the business side of the relationship. That is when I fell in love with design and understood its importance.

Research Software 63

Research Software Feedback Software UX User Testing 63

The Product Coalition

MARCH 11, 2020

Development Teams are hence essential to Scrum’s built-in checks & balances as the Development Team has the sole control over the Sprint Backlog and is watching over the Definition of Done. Finally, the term Development Team seems to limit the role to technical people, for example, software engineers. Team leads?

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Anyway, my name is Rahul. Upcoming Events. BoS Europe 2019 BoS USA 2019. Unsubscribe anytime.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Imaginary Cloud - Design

JANUARY 30, 2020

In the last year, major companies in business intelligence (BI) digital solutions, such as Qlik and Tableau were already investing on it. Namely, its potential to provide companies with actionable insights rather than with abstract raw data. However, it's essential that businesses don't underestimate those tools' UX design.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103