Roman Pichler

JUNE 7, 2022

While common sense suggests that managing a product without the right measurements is not a sensible approach, I’ve seen product teams who did not use any KPIs. Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.” If this data is actioned, bad product decisions will be made.

KPI 285

KPI Data Visualization Weak Development Team Customer Feedback 285

Roman Pichler

AUGUST 11, 2020

It can also result in a large product backlog and high development cost: The greater the number of people who should benefit from your product is, the more diverse their needs are likely to be, and the more features are usually required to address them. Instead, they require tough strategic decision and clear focus. Needs are Features.

Vision 300

Vision User Testing Research Software Product Research 300

The Product Coalition

NOVEMBER 3, 2020

we got this request long before our MVP development agency was founded. Let’s talk about how to write a stunning app development RFP and make sure that the person who receives it clearly understands your needs and converts them all into something applicable and useful. ‘I need a website that will bring $10 a day’?—?we What about WHY?

Weak Development Team 89

Weak Development Team Technical Advisors Development Software Developers 89

Userpilot

JUNE 27, 2022

What is developer marketing, and what is the point of it? As the name suggests, developer marketing is marketing to developers. In short, developer marketing is more than just capturing the attention of software developers and getting them to use your product. What is developer marketing?

Weak Development Team 52

Weak Development Team Development Marketing User Testing 52

Alchemer Mobile

JULY 13, 2021

Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. It is a broader, more end-to-end view of user experience, which refers to specific interactions a person has within a product. What is product experience?

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

The Product Coalition

JANUARY 5, 2023

Dark periods are when a product team knows what to design and develop and go about doing it, but the work has yet to be exposed to users in any significant way. Product dark periods are when a product team’s commitment and culture are tested. Developers will be knocking out cards. The dark periods are challenging.

Customer Experience 114

Customer Experience Weak Development Team User Testing Customer Feedback 114

UX Studio

MAY 15, 2018

By definition, design handoff takes place when the finished design has reached the stage for the developers to implement it. Let’s look at the basics and some suggestions to get the best out of the designer-developer collaboration. Illustration from Intercom’s article about the values of designer-developer collab.

Weak Development Team 96

Weak Development Team Technical Advisors Development UX 96

Product Management University

DECEMBER 13, 2022

Product experience is a vital part of product design and development. Product experience (PX) is distinctly different from the customer life cycle in that it specifically refers to the experience users have within the application, from the first moment they begin using the application to the final time they close it.

Customer Experience 147

Customer Experience Onboarding KPIs User Testing Customer Feedback 147

Userpilot

JUNE 30, 2022

Without it, you’d find yourself implementing features for the wrong customers, distorting your value proposition, and leading your customer support (CS) team to burnout from dealing with bad-fit users. 75% of companies will break up with poor-fit customers, according to Gartner. Let’s go over the concepts.

User Testing 89

User Testing Feedback Software Analytic Tools Customer Experience 89

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

Weak Development Team 305

Weak Development Team Product Research Customer Experience Workshop 305

Product Innovation Educators

MAY 31, 2021

How to align your organization and product management team with the voice of your customer. There’s no better way to provide customer value than aligning your organization and product team with the voice of your customer. Pull cross-functional teams into the research and synthesis of concepts. [10:15]

Research Software 131

Research Software Weak Development Team UX Analytic Tools 131

Roman Pichler

JUNE 4, 2019

Even if your product is not affected by any deadline, it may be helpful to consider dates or timeframes when developing a product roadmap, as this allows you to understand if the plan is realistic. For more information on the Iron Triangle and how you can determine dates and budget, please refer to my book Strategize.).

Roadmap 250

Roadmap Weak Development Team Customer Experience User Testing 250

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Mind the Product

FEBRUARY 25, 2020

It’s not rocket science that awesome products come from awesome teams, so what’s the key to creating and managing a team that’s designed for maximum impact? Here, taking advice from a number of product pros, we look at a selection of ways to build product teams and empower them to achieve success.

Weak Development Team 118

Weak Development Team User Testing Workshop Magazine 118

Intercom, Inc.

JANUARY 5, 2021

” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve. A great problem statement supercharges product development. It inspires and guides your design team, it makes evaluation simple, and it creates direction for scoping and iteration.

Transportation 279

Transportation Research Software User Testing Travel 279

Userpilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs.

Feedback Software 94

Feedback Software Research Software User Testing Customer Experience 94

Userpilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

User Testing 93

User Testing Data Visualization Feedback Software Research Software 93

Agile Velocity

MAY 3, 2024

Agile Transformation: Agile Transformation refers to the process of transitioning an organization from traditional, hierarchical, and rigid ways of working to Agile methodologies and practices. Agile Implementation : Agile implementation refers to the tactical execution of Agile methodologies and practices within an organization.

Agile 59

Agile Data Visualization Feedback Software Reporting Tools 59

Product Innovation Educators

JULY 2, 2018

However, they can also pick up some bad habits along the way. Some bad habits may be from a lack of knowing better but others come from routine and a “this is how we do it”-sort of mentality that too often develops over time in many organizations. 11:03] How did you begin working with bad habits?

Weak Development Team 65

Weak Development Team Certifications Product Management Product Manager 65

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign. Strong positioning makes the work of the marketing and sales teams easier.

Research Software 96

Research Software Feedback Software Analytic Tools Positioning 96

Userpilot

OCTOBER 11, 2022

Reasons for customer dissatisfaction: Your product feels like it’s not fully developed. Different factors can lead to customer dissatisfaction – bad products, bad service, high prices, or something else. A product is considered poor when the quality of the product doesn’t correspond to customer expectations.

Customer Feedback 93

Customer Feedback Feedback Software Customer Experience User Testing 93

Roman Pichler

APRIL 19, 2017

Increase Your Referent Power. It’s all too tempting to fall back onto less skilful habits and become impatient, tense and stressed, say something we regret afterwards, or pass on the pressure to the development team. Additionally, keep an eye on market developments, new trends and technologies, and the competition.

Leadership 163

Leadership Weak Development Team User Testing Product Research 163

Amplitude

JANUARY 23, 2020

In my coaching work, I end up talking to lots of product development teams about data, KPIs, running experiments, and “measuring the team”. Moving beyond the pros and cons of individual decisions, how does your team reflect on the quality of your product development decision making process? Why does it depend?

Data Visualization 78

Data Visualization Weak Development Team User Testing Customer Experience 78

Mironov Consulting

JUNE 27, 2020

On our side, we have expensive/talented/experienced sales teams that either close their few big deals this quarter or are put on notice. While we don’t know everything that’s been said during a 3-or-6-or-9 month sales effort, good sales teams will have briefed us on hot topics. Roadmaps are shared. Demos are shown. Why Does It Matter?

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

Mironov Consulting

SEPTEMBER 22, 2020

Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.) Some frequent bad outcomes from this confusion: We never finish our MVP. What To Do?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

The Product Coalition

MARCH 8, 2020

I work in the tech industry & manage a team of around 12 people with a range of product, delivery & engineering skills. As a leader in tech, I have a variety of responsibilities, but I see my main role as building, enabling & motivating teams to deliver great digital products. Personal opportunity.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

Mixpanel

JUNE 10, 2020

On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design. We also host voluntary “turkey” demos where members of our team can share experiments that failed and what they learned from them. These turkey demos have surfaced key learnings for our team. Boy, were we wrong.

User Testing 76

User Testing Product Research Weak Development Team Customer Feedback 76

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Maintaining templates, guidelines, how-to references and resources.

Product Research 186

Product Research User Testing Weak Development Team Customer Experience 186

The Product Coalition

SEPTEMBER 10, 2019

How I Learned to Lead a Cross-Functional Product Team with Limited Resources For product managers, especially those at large organizations confident in their market position, it seems normal to have a permanent team (or even several teams), ready to serve and execute any request on demand. Buckle up, here come my principles!

Weak Development Team 60

Weak Development Team Analytic Tools Data Visualization Customer Experience 60

ProductPlan

JANUARY 28, 2022

Product consolidation refers to combining several products that sell separately but have overlapping functionality or user personas into one product. For example, in the logistics industry, product consolidation refers to finding ways to store and ship products to maximize space and cost savings. What is Product Consolidation?

Research Software 71

Research Software Weak Development Team Customer Experience User Testing 71

Userpilot

MARCH 7, 2024

AI writing assistants help teams make their microcopies concise but informative and engaging. User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. That's one way to explain the term. User churn rate.

Analytic Tools 95

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 95

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Atlassian

FEBRUARY 28, 2022

Creating a strong, cohesive team takes intention and planning. Researchers have been studying team dynamics for decades. There’s a significant body of knowledge about which organizational structures provide the best results given the circumstances, goals, and personalities involved in a team. 5-second summary.

Weak Development Team 131

Weak Development Team Research Software Product Research Leadership 131

ProductPlan

AUGUST 4, 2020

In my opinion, the definition of an MVP is often misunderstood, and I’ve seen entrepreneurs and product teams misinterpret it with unfortunate results. First, a shout out to Frank Robinson , a fellow product development pro in Santa Barbara who coined the term “MVP” about 20 years ago. And what it’s not. Getting to the MVP.

Weak Development Team 125

Weak Development Team Product Research User Testing Differentiation 125

The Product Coalition

DECEMBER 21, 2020

Take, for instance, a food scientist who believes that a new flavour enhancer could improve consumer demand, or a pharmaceutical company that have developed a medication which they believe could relieve high-blood pressure. This is simply bad return on effort. If it sounds too good to be true, there is often a catch (or two).

User Testing 166

User Testing Product Research Testing Customer Experience 166

Product Management University

DECEMBER 2, 2022

Understanding how user personas, department personas, and buyer personas impact each other will help you develop a better product and a better marketing strategy for your products. And finally, we’ll look and B2B buyer personas and the role they play in product development. What is a User Persona? Types of User Personas.

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

Userpilot

OCTOBER 6, 2022

Customer behavior data refers to any customers’ interactions inside the product across the different stages of the customer journey : from engaging with the onboarding checklist, to clicking on a particular feature, and more. Poor customer service — leads to negative word-of-mouth, dissatisfaction, and churn. That’s it.

Analytic Tools 90

Analytic Tools Feedback Software User Testing Customer Experience 90