Business of Software Conference

SEPTEMBER 1, 2023

Jaimie Woolf Jamie Woolf will share the Pixar formula for storytelling and show how you can use current or past events with a negative emotional impact as a ‘narrative springboard’ for crafting powerful leadership stories. Join our friendly list for event updates, ideas & inspiration. Unsubscribe any time. It is yours.

Data Visualization 52

Data Visualization Banking Customer Experience Framework 52

ProductPlan

JUNE 5, 2020

There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics. The Product Executive Certificate is geared toward senior-level professionals with experience in a product leadership role. It explores product leadership fundamentals and managing growth, among other takeaways.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. It also provides more visual ways to ensure your roadmap has the right balance between big bets and incremental gains and differentiates between the lengthier timelines big bets demand and the rapid-fire short-term wins that get cranked out on the regular.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Modus Create

FEBRUARY 24, 2020

Organizations from early-stage startups to mature enterprises have been prioritizing design and its methods as a competitive differentiator for years. Under supportive leadership, designers can be enabled to ask the right questions, explore divergent paths, and validate assumptions through controlled experimentation. user group events.

User Testing 106

User Testing Product Research Customer Experience CTO 106

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. The four actions open up new value-cost frontiers by helping companies disentangle the trade-off between differentiation and low cost. Competitors struggle to replicate differentiated value propositions without high costs. billion.

Analytic Tools 61

Analytic Tools Data Visualization Feedback Software User Testing 61

Intercom, Inc.

DECEMBER 31, 2019

As we cross the threshold from one decade to another, it’s natural to look back at the previous 10 years and try to make sense of events. Viewed this way, it might seem like the 2010s were less eventful than the 2000s – after all, the tech giants of today are largely the same as a decade ago. The decade ahead.

Artificial Inteligence 259

Artificial Inteligence Entertainment Messaging Customer Experience 259

Bain Public

AUGUST 22, 2022

Teams Work with leadership, and Product Analysts on day-to-day growth and performance of the team Play a supportive role in the thought leadership process; contribute to workshop documents and articles Proactively share creative ideas to extend existing mandates. Measure the impact of the released features output through data.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. The four actions open up new value-cost frontiers by helping companies disentangle the trade-off between differentiation and low cost. Competitors struggle to replicate differentiated value propositions without high costs. billion.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

ProductPlan

SEPTEMBER 15, 2020

See Jim Semick’s advice on product leadership in our Spotlights video: 2. Watch Carlos discuss adapting your business in our webinar on resilient leadership: 5. She’s a frequent presenter at industry events and practices her design thinking and Agile practices to the financial services industry. Adrienne Tan. Matt Bilotti.

Leadership 68

Leadership Webinar Differentiation User Testing 68

Gainsight

MARCH 8, 2022

I had to innovate, disrupt and drive simplicity and time savings if I wanted to differentiate. . Little did I know how decades later, I would apply those early-life lessons as I launched my first business and then eventually my first SaaS company. From the get-go, two things were always top of mind: .

Customer Experience 98

Customer Experience Data Visualization Consulting Webinar 98

Mironov Consulting

DECEMBER 5, 2023

Let’s assume the product/engineering/design leadership has done a bunch of homework in preparation for annual planning: picking a few not-entirely-unreasonable product scenarios and with some very rough count-the-digits guessimates at outcomes.   Support would need automation, self-service, how-to videos.

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Bain Public

JANUARY 24, 2022

Teams Work with leadership, and Product Analysts on day-to-day growth and performance of the team Play a supportive role in the thought leadership process; contribute to workshop documents and articles Proactively share creative ideas to extend existing mandates. Measure the impact of the released features output through data.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Teams Work with leadership, and Product Analysts on day-to-day growth and performance of the team Play a supportive role in the thought leadership process; contribute to workshop documents and articles Proactively share creative ideas to extend existing mandates. Measure the impact of the released features output through data.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Teams Work with leadership, and Product Analysts on day-to-day growth and performance of the team Play a supportive role in the thought leadership process; contribute to workshop documents and articles Proactively share creative ideas to extend existing mandates. Measure the impact of the released features output through data.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

bpma ProductHub

FEBRUARY 13, 2017

To learn about our latest findings in-depth, don’t miss the Feb 16 BPMA event on “The Six Key Factors of High-Performance Product Teams”. Over the last five years our surveys, coupled with regression analysis by an independent statistician, have helped us to identify over 25 statistically significant contributors to success on product teams.

Reporting Tools 195

Reporting Tools Data Visualization Product Research Research Software 195

Gainsight

JUNE 13, 2022

So, you can’t discount the impact that global events can have on a business: things like economic destabilization, inflation, war (part of Netflix’s drop in subscribers comes from its pull-out from Russia) and the pandemic. Netflix has got to keep the pedal to the metal and continue to innovate and differentiate itself.

Data Visualization 52

Data Visualization User Testing Reporting Tools Feedback Software 52

Intercom, Inc.

JANUARY 20, 2022

If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. And then, after all that, you get to decide where you want to differentiate. Des: March 23 , you said, is it?

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Bain Public

NOVEMBER 29, 2020

Related read: Introducing the Bain Public SOAP™ Product Leadership Framework: A Practical Definition. The goal with Metro Media is to use geo-data and their hyper-local content coverage in combination with urban mobility as a differentiating factor from competitors. Hyper-Local Digital Media and Transit Apps. Sounds intriguing right?

Transportation 52

Transportation Feedback Software Customer Experience Leadership 52

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. It also provides more visual ways to ensure your roadmap has the right balance between big bets and incremental gains and differentiates between the lengthier timelines big bets demand and the rapid-fire short-term wins that get cranked out on the regular.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Userpilot

APRIL 30, 2024

How do you differentiate between valuable feedback and noise? Use these tools to send email surveys based on engagement and event data captured in Userpilot. Customer Satisfaction Score (CSAT) should be used after user interactions to gather real-time feedback, and surface concerns quickly. Userpilot integrations.

User Testing 80

User Testing Customer Feedback Feedback Software Data Visualization 80

Gainsight

APRIL 18, 2022

But the real impetus for buy-in and justification by leadership is with numbers and data that describe value. Knowing what precisely the CS org “owns” in comparison to other teams, like Sales, enables your CS leadership to put actions in place so that the team can adequately measure their success. . Begin with a Charter.

Data Visualization 52

Data Visualization Technical Advisors Analytic Tools Customer Experience 52

Johanna Rothman

OCTOBER 25, 2022

How I personally had tried to avoid this event. (A English differentiates these two words. I like Brene Brown's differentiation: Empathy is when we feel with the other person. I made lists for both the general and specific: Reasons my management were idiots so we could avoid doing this again. (A I focus on empathy.

Differentiation 88

Differentiation Banking Reference Consulting 88

Department of Product

AUGUST 22, 2022

Sure, this is similar to other C-level tech leadership roles, but COOs, CTOs and Chief Revenue Officers are, I’d argue, a little less nebulous in their scope than ‘Product’. Other strategic health considerations include differentiation and sustainable unfair advantages. What are our differentiators?

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Usersnap

JULY 26, 2023

As the digital landscape becomes increasingly crowded, a customer-centric approach helps businesses differentiate themselves, stay relevant, and remain competitive. Focusing on the customer can create unique and memorable experiences that differentiate you from the competition. What are types of customer centricity?

User Testing 52

User Testing Customer Feedback Customer Experience Reporting Tools 52

The Product Coalition

FEBRUARY 1, 2021

(See above; this example of Product Owner anti-patterns again points to a fundamental misunderstanding regarding the prerequisites of a successful Scrum application: there is no differentiation of “business” and “engineering.”) ???? The business representative III : “Acts as the single voice for all stakeholders to the Team.”

Technical Review 167

Technical Review Advertising Customer Experience Agile 167

Revulytics

DECEMBER 12, 2019

By 2022, more than 10% of customer engagement hub architectures will include real-time event streaming or streaming analytics. By 2020, more than 40% of all data and analytics projects will relate to an aspect of customer experience. vs. 55.3%).

Analytic Tools 70

Analytic Tools Data Visualization Feedback Software Research Software 70

Gainsight

JUNE 11, 2021

The Key to Customer Success: Leadership with Jay Nathan, Chief Customer Officer at Higher Logic and Co-founder of Gain Grow Retain at Higher Logic. ONE Powerful Word That Can Transform Your Customer Relationships with the incredible Nils Vinje, Founder and CEO at Glide Consulting and 30 Day Leadership. Human-First Customer Success.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

ProductPlan

OCTOBER 4, 2022

And you’ll get a sense of their revenues, financial stability, leadership team, board members, and any future acquisition activity. How a company tells its story, defines its audience, and differentiates its products will provide a sense of who they want to be and where they think they are going. Think beyond the feature set.

User Testing 52

User Testing Customer Feedback Research Software Feedback Software 52

Sachin Rekhi

NOVEMBER 21, 2016

Specifically, they want to ensure strong leadership, communication, and analytical skills. From a leadership perspective, they are typically looking for natural extraverts who can get along with just about anyone. They'll be looking for evidence of leadership from, say, your college extracurricular activities.

Product Management 101

Product Management Product Manager Analytic Tools Data Visualization 101

ProductPlan

JUNE 20, 2019

When they look at a product roadmap , they want to ensure this will make the company competitive and positioned for growth, as well as developing intellectual property and technology that would have value in the event of a potential acquisition. Potential investors. 9 Tips to Win Over the Room. Do your homework on your audience.

Presentation 70

Presentation Roadmap Weak Development Team Customer Feedback 70

Intercom, Inc.

SEPTEMBER 17, 2020

Their mission is born out of the desire to bring transparency to the workforce and to offer a platform for colleagues, peers, and leadership teams to honestly share information about salary, culture, career advice, and industry insights. Short on time? Anonymity can be a useful tool for empowerment (when used correctly).

Technical Review 210

Technical Review Customer Experience Customer Feedback Information 210

Intercom, Inc.

OCTOBER 3, 2019

So I think that that entrepreneurial mindset was set in early and then reinforced by the career path I chose, moving in through theater and then into special events and then, eventually, into tech. I was working for a special events company, and they were going through some changes in staffing, and I was actually fired from my role.

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Intercom, Inc.

FEBRUARY 25, 2021

Bobby: I imagine it’s one thing to lead customer support or to offer that leadership and consulting, and another thing, as you said, is to put it on paper. But it’s also a publication platform, so I do write for Forbes, and I also contribute to some of their thought leadership content. ” Or those kinds of things.

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

Business of Software Conference

OCTOBER 11, 2023

Meet the customer where they are, learn and establish your differentiated value At IBM the first call was about them and the second call was all custom. EX: Same product for utilities and retail, both had the same differentiated value of needing it to keep transactions going.

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

MAY 13, 2020

The R&D myth is now much more common knowledge thanks to recent events like Google’s famous 20% time that birthed all kinds of innovative products for them, from Gmail , Google AdSense and Google News. the market differentiator they desperately needed. but seldom is this actually how innovation happens.

Research Software 84

Research Software Customer Experience Product Research User Testing 84

Business of Software Conference

NOVEMBER 30, 2020

Upcoming Events. Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. What they’re doing is they’re teaching for differentiation. They’re teaching for differentiation. So they always had a hard time differentiating because there were so many competitors.

Research Software 64

Research Software User Testing Positioning Product Research 64